Written on: 24/05/2013
We have just arrived home from a week in longleat centre Parcs. We thoroughly enjoyed our time there especially our 3. Year old son who loved going in the pool nearly every day, the water temp was warm enough for my 8month old baby too who also enjoyed her time. I booked the teddy bear picnic for my son, however I was disappointed that the leader only held a teddy bear in her arms rather than having a full size teddy bear leading the walk in the park. Thoroughly enjoyed everything else. (read more)
Written on: 02/11/2012
First trip back to Center Parcs after a three year break. Nothing new, just the same old stuff. Full of middle class families all looking pretty miserable! Over priced shops with only expensive brands that are well out of reach for the majority of families. Accomodation needs updating and cleaning properly. As for the subtropical swimming paradise, well there is nothing wonderful about the lack of changing rooms and the much cooler pool temperature than it used to be. To sum my... (read more)
Written on: 16/10/2012 by grumpybear (18 reviews written)
Time to call the Emporers new clothes !!! I know there are some people who just love the place and it's mecca for "busy middle class families" etc. However...the place just has to get better and deliver for 2012.Its bad and feels very tired, expensive and a slow heavy complacent money making machine. We went back to again to center parcs longleat after three 3 year gap between visits, hoping for a better experience. This time in a executive 4 bed lodge in the Maples. £980 for 3 nights... (read more)
Written on: 03/10/2011 by smudgesmum (1 review written)
The location was stunning and the accommodation good value for money, but if you want to do any of the activities make sure you have lots of money in your pocket! The prices were high enough for our party to choose not to bother with many of them. The swimming pool is free and we had a good time there splashing around. There are even spin dryers for your cossies and soap/shampoo provided by the showers, so its easy to get clean and dry after your swim. Booking activities is a little... (read more)
Written on: 28/09/2011 by jacquelin7f (1 review written)
This was our 3rd visit to Longleat and would be best described on the complaints letter we sent to Guest.Services. This was obviously all taken on-board but no direct compensation was given, an offer of £170 off another visit, after paying £600 for this extended weekend for nine family members we did not feel was right after all the planning we had made. Booking ref.no. 3774245 - Villa ''Firs 534'' 23rd Sept Dear sir/madam could you please send me a forwarding email address to... (read more)
Written on: 07/10/2011
Thank you for your post.
I apologise that we have clearly failed to meet with your expectations. I am of the understanding that the booker of the holiday has been contacted by telephone and all the points raised have been discussed. I am also informed that compensation in the form of a future holiday discount has been accepted.
It is never our intention to have disappointed guests and should the booker of the holiday wish to make contact we would be more than happy to discuss this matter further.
Kind regards
Clare Seddon
Guest Relations Manager at Center Parcs
Written on: 24/09/2011
For me the great attraction of Longleat Center Parc was the pool, especially the outside pool which was magical lit up at night. My two-year old grandson wanted to stay in all the time! As we only had a toddler with us we did not do many of the organised activities as there was enough fun to be had cycling and walking around the beautiful park and playing in the playgrounds and on the beach. For older children and adults there are lots of exciting activities but I am sure that it could be... (read more)
Written on: 03/09/2011
Good family holiday, accommodation excellent with all amenities on site. Very hilly so be prepared for a lot of walking, although there is a land train available. Be prepared though for it can be full at peak times. (read more)
Written on: 30/08/2011 by Shim (1 review written)
We had a comfort villa (with dog). Considering the price paid for a long weekend stay nothing was included in the accommodation (eg no towels). Although dogs are allowed it is quite difficult as they are not allowed off lead or inside any of the facilities. We paid for a cleaning service but they wouldn't come unless you could guarantee that the dog was not in the villa (I wasn't told this until we arrived) which meant hanging around for half the day waiting for the cleaning team, or... (read more)
Written on: 18/06/2011
Center Parcs is fantastic fun for all ages with plenty to do and plenty to keep you all fit!! We LOVED the Zumba class most!! (read more)
Written on: 17/06/2011
Really good, as so many friends have told us. The awful rain on Sunday 12th June did not interfere with our enjoyment since we spent most of the day in the pool/rapids. 19m times in total down the rapids !! Lots to do and see. Accommodation (dwelling 502 Firs) was really good and provided all we needed. Comfortable and spacious. Maybe you need to do more about signage to activities. We had some problem finding Archery and the starting point for the high jungle walk. I also mentioned above... (read more)
Written on: 24/05/2011
THIS WAS MY FIRST VISIT TO CENTRE PARCS AND REALLY ENJOYED IT, THE ACCOMODATION [613fIR] WAS VERY GOOD AND SITUATED IN VERY ATTRACTIVE PEACEFULL SURROUNDINGS.JUST A SHORT [FREE] LANDTRAIN RIDE TO ALL PARTS OF THE COMPLEX,WHICH, ON THE WHOLE HAS JUST ABOUT EVERYTHING TO OFFER TO JUST ABOUT EVERYONE.HAVE ALREADY BEEN BUSY RECOMMENDING CENTRE PARCS TO MY FRIENDS AND WILL DEFFINATELY BE COMING AGAIN AND HOPEFULLY BRINGING MY CHILDREN AND GRANDCHILDREN AGAIN.DOING WELL DONE CENTRE PARCS,YOU ARE... (read more)
Written on: 22/05/2011
Spent my birthday at Centre Parcs for the second time in 2 years. Loved it, staff went out of their way to make the day extra special! Love the setting and being able to make the holiday as relaxing or active as you like. Food is great, recommend the Italian and Spanish restaurant. This is my third visit overall and will definitely be returning. (read more)
Written on: 22/05/2011
the villa was a bit damp especially in one of the bedrooms it smelled a bit but we werent really in our room much. we visited peppa pig world at paultons park and also went to long leat they both only took about an hour and was worth it especially peppa pig world my little girls loved it and all the adults reverted to child hood too which was fun (read more)
Written on: 21/05/2011
First time at centre parcs long leat loved every part of the holiday
would go back again
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Written on: 20/05/2011
My husband and I had a lovely midweek (Mon-Fri)break in Longleat Centre Parcs. We got a last minute offer so paid only £279 for 4 nights for a 3 bed Villa, so invited family to stay for no extra cost. The Villa was one of the older ones but in a lovely position in the forest, secluded and next to a Land Train stop which runs on Tues, Wed and Thurs. It only runs from 6pm on Mon and Fri. It had a fully equip kitchen and large corner sofa. Take toilet rolls, soap and washing up liquid with you... (read more)
Written on: 17/05/2011
we have just returned from an action packed weekend with the kids lots of fun in quality surroundings, would have liked a little more quality and healthiness to the food but what was supplied was nice.! (read more)
Written on: 15/05/2011
If you have never been then try it! A great get-away, so enjoyable to be out and about on foot or on a bike. The Sub-Tropical Paradise is busy but there is loads of space to swim, go down shoots and rapids, an outdoor pool area and well staffed. The staff and management are so helpful and responsive to any query, they really make the stay excellent.
Take your own food if you want to save a bit of cash, but there is a small supermarket (pricey) and loads of places to eat if you want to take...
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Written on: 14/05/2011
A relaxing break with lovely restaurants and scenery. Plenty of activities for those who wish to participate and very child friendly. I particularly love the Aqua Sana which is so relaxing (and child free) which for me is important. I would like to see more adult only areas as for those of us visiting for a quiet break the Aqua Sana is our only retreat! The provision of towels and bathmats in all properties would be welcome but overall the accomodation is very good. All Center Parcs... (read more)
Written on: 11/05/2011 by TerriRay (1 review written)
Center parcs in Longleat is the best holdiday we have ever had, dad gets to fish, drink a few beers and play some snooker. The kids get to swim,ride bikes and hang out in a safe environment and mum gets to go to the amazing spa. What more could you want. (read more)
Written on: 11/05/2011
Our first visit to centre parcs of longleat and was a family trip with ages from 3 years up to 53 years, Something for everyone and was great fun. Prices were a little on the high side but access to book the activities was easy and available to suit our timetable of events. Would not hesitate to recommend for a long weekend.
Will almost certainly go back for a repeat long week end the whole family enjoyed the experience
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Written on: 29/03/2011
With your own private villa, you can do your own thing. great facilities for the children, food in plaza and pancake house is very good, although can be expensive. staff are very helpful, happy to help. medical center quick to help, and overall a great holiday if you like the outdoors life.
only thing missing is entertainment, could do with a disco for the kids / adults. i have been 5 times now, and i am about to book again.
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Written on: 07/03/2011
good facilities available, accommodation a bit tired looking and in need of few minor repairs. customer service good generally.Suggest another cashpoint machine at the Jardin des Sports needed for those staying at far side of parc.Good quality food at Cafe Rouge but service was painfully slow on both occasions.Would like to have an evening free of children in the sports bar.Also think there are not enough toilet facilities at the Dome on change over days.,Otherwise all a very good experience... (read more)
Written on: 05/03/2011
The prices in the bars,cafes,and restaurant are generally too expensive for a family.It was noticable that these venues were under used by families,maybe a more resonably priced alternative would get this group out of the lodges.Even in the sports bar during a tv football match,with mostly adults,very few seem to get up for a refill,the 3 bar staff were all free much of the time.Lager at £3.75 per pint can often not be afforded by the family in these times. (read more)
Written on: 23/02/2011 by Lucinda xx (1 review written)
I have been going to Center Parcs at Longleat since I was only wee and now I am 12, I still love it, only even more. It is a magical place. I am never bored there is always something to do.I remember the first time I went I sreamed going home as I wanted to stay. I fed the ducks every morning with our leftover bread and they came right into our living room! That was my favourite memory.
Also the pool is just UNBELIEVEABLE AND AMAZING!! There were so many pools for wee ones and big ones! We...
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Written on: 19/02/2011
I loved my week at center parcs! One of the best holidays in my life.
The swimming pool... well you have to go there to see it but I can tell you it is amazing! Just brilliant. Even in the summer school holidays when thousands of people are there it is really good. There are loads and loads of things to do however they come at a price. While on holiday, I prebooked a zip wire ride for 9:30am at a fair price of £10 for what it was. I got 3 goes for the price of 1! I must admit that was luck...
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Written on: 10/02/2011 by creameggy (1 review written)
I have been going to Centreparcs for many years and have taken my children, their friends, grandchildren and our dog. I have always found it excellent with something for all ages to enjoy. I love the countryside and walking and the children loved the pool and sporting activities. Beautiful supermarket with delivery but pricey. Lovely eating places. (read more)
Written on: 09/02/2011
i thought my stay at center parcs was amazing.
we have been before a while ago. and had a whale of a time and never thought we could beat it but it was FANSTATIC!
we stayed this time in the newstyle excutive lodge with sauna and games room.
a couple of complaints though "/
1)the kid slide in the swimming area the slide is brill but the floor which they floor in is abit silly as it is stone that stick up and are sharp so the children cut there legs and bottems and they dont like going on...
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Written on: 06/02/2011
We have just come back and like the previous review we have also been ill. My husband became ill after we had been for a swim and then the next day I was also ill.
We tried to get through to medical services but no one ever answered the telephone and guest services weren't interested either.
What was meant to be a relaxing break with our 7 month old ended up with us all ill in bed!
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Written on: 01/02/2011
Just come back from Centre Parcs Longleat, stayed as a party of 8 in executive plus accomodations and was really pleased with how clean, spacious and modern the accomodation was - far exceeded our expectations.
The pool was A-M-A-Z-I-N-G and although we were told there were 4000+ people on site, it really didn't feel like it - yes there were people around but we didn't wait to long for slides / rapids etc.
Our biggest gripe was that 6/8 of our party got sick on the Sunday morning - it...
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Written on: 29/11/2010
OMG - What a horrible place. Really wished we'd gone to Butlins. The place was full of stuck up snobs with their awful screaming brats. The car park full of Range Rovers Sports and other 4x4's. These are the sort of people me and my wife went to centre parcs to avoid i.e. people we have to work with. All the people we encountered were loud, brash and very arrogant, and liked the sound of their own voices. They all had kids called ollie, Henry, Lottie, Kitty etc. Get the picture? I'd avoid... (read more)
Written on: 05/11/2010
just had a fantastic break at longleat center parcs, visited the safari as a vip, excellent!had a horseride which was advertised as fast but was a medicre canter, but still enjoyed it. While going down the rapids i pulled a muscle in my leg which really hurt, the lifeguard was there like a shot, excellent staff! The villa was a bit tired , and would have upgraded had i have known . would recommend to anyone, had a very happy time and did,nt want to come home. (read more)
Written on: 12/10/2010
Stayed here 4th October for 4 nights just me and my partner. There were still alot of children around which was disappointing but cant be helped. I'd definately come back here, amazing. We did bike hire, the bikes were great and reasonably priced, badminton which was great equipment well priced, pedalos, crazy golf and didnt pre book. We went to the pool everyday it was such fun and open until 9pm so we went at night a few times, the rapids are great even for children and the jacuzzi is... (read more)
Written on: 30/09/2010
Im 13 and iv been going to centre parcs ever since i was little, its so good there! amazing, im going there next week and i just cant wait! i love everything about and there is nothing wrong with it, its just right! the rapids are amazing and the sports centre is better then good, bowling is great and the pancake house oh my .. the pancake house is to good to be true!! i lovelovelove it and want to live there! hehehe. :) byebye (read more)
Written on: 26/09/2010 by sammie1884 (1 review written)
We have been going to Center Parcs since I was a child (so for about 20 years) but this was the first time in 10years we have been to Longleat because Elveden is closer we normally go there.
I was a bit worried about going back after reading some of the reviews on here, I think some people expect far far to much for there money!!
As soon as we got there I remembered why I loved Longleat so much - The Dome (Plaza)! If it rains (luckily for us it didnt) most things are under one...
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Written on: 11/01/2011
I found this review very helpful because it had a very full, inforamtive content. As I have never been to a Centre Parcs the more information I can gain from the reviews the better. Thank you
Written on: 31/03/2011
I found this review very helpful because it was thorough and clearly enjoyed the experience with 'eyes' open- like the advice for swimming pool too
Written on: 25/09/2010
Day five. Going home.
After a relaxing evening last night it is time to pack up and head home. I have decided to highlight both the good things about my trip to centre parks and the not so good too.
Remember there are loads of things to do at centre parks, the only free activity I could find was the swimming pool. The rest you have to pay for, like an hours peddlo hire on the lake was £15 what a rip off... Bike hire is not cheap do take your own.
There is no washing machines in the lodges...
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Written on: 20/09/2010
We have been to Centre Parks Longleat for the past 5 years and always had an enjoyable holiday. However, we will probably not be returning next year.
Good points:
1) Staff were very friendly.
2) The swimming pool is fantastic and the kids loved the rapids.
Bad points:
1) To many villas/people. Longleat has built far to many new villa that the main attraction of staying in a forest environment with lots of wildlife on your doorstep had been lost. Just felt like staying in a busy...
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Written on: 14/09/2010
center parcs is fantastic my only issue is a lack of evening entertainment. We usualy go to butlins. whose shows for children are second to none. A little bit of that here would be great. Also somthing for the adults would be good too. Other than that the whole park was beutiful and as long as you go with enough money and pre book your activities it can be a fab holiday for all. Would recomend it every time. (read more)
Written on: 17/08/2010 by CatP (4 reviews written)
You know when you pay for the accommodation and pre-book activities that it going to be a rip-off! Go into it with eyes wide open, and enjoy the stay far more. Center Parcs Longleat are making a big effort to update accommodation - ours was fresh, clean and finding a dishwasher made a big difference to us!
Our only moans were that the adventure golf was extortionate - £36 for 2 grandparents, 2 adults and 2 kids - and the full rrp was being charged in the toy shop, making holiday treats...
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Written on: 11/08/2010
we went to center parcs at the start of the summer holidays and it was fantastic! we stayed in a new style executive lodge, which was almost in the middle of the whole park. the activities were a bit pricey and the village is very big, but it was definitely worth it. the staff were all very helpful and polite, and we had maid service, which was quite good, but they kept moving our things around! we got lost several times, but by the end of the stay we knew our way around. the swimming... (read more)
Written on: 07/08/2010
We went for five nights over christmas in the closest four bedroomed woodland lodge to the plaza. The accomodation was great, but, on our arrival the maids had not yet been so we couldn't unpack for half an hour but they made it up to us when they did come ,with £50 of vouchers for a restaurant on site. After the maids finised the place was lovely with lots of room for everybody. As it was the christmas break there were decorations and real reindeers (or thats what i thought they were).... (read more)
Written on: 04/08/2010
centre parcs longleat was a rip off. Accommodation not satisfactory or clean. No towels on arrival shower did not work properly, light bulbs not working. Booked a table at Cafe Rouge restaurant with husband and teenage daughter on site and was not made very welcome by maitre-d who would not let us sit where we wanted to sit on our 24th wedding anniversary and sat us near several screaming babies instead, food was good and waiting on staff very nice. last day on checking out driver would not... (read more)
Written on: 31/07/2010
Center Parcs is easy to get to. I would recommend it for all ages not just children. There is plenty of things to do. This is a great holiday for the more sporty family as there are a variety of sporting facilities and it is a great place for nature walks. People can get around by bike, walk or if they fancy putting their feet up. There is plenty of information availible before you go. The only bad thing is the price gets rediculously expensive in school holidays. (read more)
Written on: 05/05/2010 by centerparcs rules (1 review written)
Centerparcs is absolutely amazing i am only young so it is very good from my prospective there is lots to do like activities indoors and outdoors and i loved the swimming pool i am going soon and i cant wait i have been there many times and loved it every time there is a couple of things i didn't like which was that it was hard to swim in the swimming pool because there was so many people in there. there is also flumes which are very good if you were thinking about going go to longleat and... (read more)
Written on: 02/05/2010
We love Center Parcs at Longleat and go every year. We stay in a Woodland Lodge put have previously stayed in Comfort and Comfort Plus, both of which we were very happy with.
There used to be a toddler disco every evening which was great for the kids but unfortunately that has disappeared now. There isn't much in the way of evening entertainment but with two small children who like their beds this isn't too much of a disadvanatge at the moment. The swimming pool stays open quite late and...
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Written on: 22/04/2010 by degbert (120 reviews written)
The main complaint seems to echo many, many others on this site. The actual cabin was terrible. A so-called Comfort Plus cabin which was threadbare, dirty, with a half-broken dishwasher, cots that had not been put up, a shower that wouldn't work if left on its hook, and for company a platoon of ants who marched around like they lived there (which they quite clearly did). given the price we paid this was totally out of order and I can only just forgive them for nearly ruining the... (read more)
Written on: 11/04/2010 by Charlie1998 (1 review written)
Centre parcs is amazing because there is fun for all the family you can bring pets and the swimming pools are amazing there are no other swimming pools like it in england. In my opinion there is no better place to go on holiday in england than centre parks it is the best ever. not only is swimming free you can go as many times as you want. the staff at centre parcs are so nice there are probably no nicer staff enywhere. not only are the staff really nice but they have a great sence of humor... (read more)
Written on: 22/02/2010
This is our third visit to longleat,and we have always enjoyed the time there, however this time it was very very crowded to the point of making the rapids really dangerous because of the amount of people using it. We feel the pool area is to small for the amount of people that you can now accommadate, it has never been upgraded and is now looking shabby and in need of work. Also on cycling through the Parc after dark a great many of the lights were out especially on the Wessex way,this made... (read more)
Written on: 10/02/2010
We just stayed with another couple and their baby in longleat center parcs in a 3 bedroom lodge with sauna.
As we went in early feb we had a great deal and only paid £185 per family for the accomodation.
We have an 11 yr old, 3 yr old and 10 month old and their baby is 10 months so 4 children altogether.
We had a FAB time!!
We are on a budget, people go on about how pricey center parcs is but it is what you make it and as fun as you want it to be.
The pool was amazing, we even caught the...
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Written on: 09/12/2010
We are doing almost exactly the same holiday this feb and I really wanted to know how the whole 'having your own sauna' worked out for you . I've booked one as a treat but now wondering if it was worth the extra?
Written on: 03/02/2010
We stayed in villa 304. Dirty on arrival, no pillow cases on double bed. So they had to come out to clean it, still didn't clean fridge which was filthy or wipe down table which had dried on food left on it, cutley try was full of crumbs and old food bits I ended up cleaning all that beause they hadn't, not want you expect from a excutive villa. The rooms where nothing like the internet pictures they where old shabby and really digusting. Bathrooms need a good tlc cracked bath filled with... (read more)
Written on: 29/01/2010
we have been 10 times and it is great the last time we went we stayed in the basic accomidation, it was really bad, center parcs longleat is superb but do not book the basic accomidation unless you want to be dissapointed.the swiming pool area was fantastic, all the restrants were fab, it is a truly great holiday all round, i would reccomend it to anyone.the prices are a bit to high but you have loads of activitys to do, the shops are great and the jardin de sports i activity packed, i love... (read more)
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Brakenoodle's Response to grumpybear's Review
Written on: 15/11/2012
I totally agree with this review - spot on - and exactly my experience of Center Parcs
Allanhc's reply to Brakenoodle's Comment
Written on: 26/04/2013
I totaly agree as well. Also part of the original charm was seclusion amonst a thick vibrant forest, sadly due to tree disease half of the trees have been removed and the seclusion gone.
Definately needs updating and deep cleaning, patios are slimy green, and parking is treachorous. Bumper got stuck on tree trunk last time and ripped it almost off when I reversed out.
Excellent in its hayday, now just a sad old ripoff.