Pontins, Hemsby Reviews

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2.2 stars
Average rating for this product is: 2.2 out of 5

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Average Ratings for Pontins, Hemsby

  • Value for Money2.3 stars
  • Overall rating2.2 stars

19 Reviews For Pontins, Hemsby

  • Guest 1st Oct 2009

    Reviewer rating: 3 stars


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    we have been going to the Pontins elvis week for 3 years now, and have had a very nice time, yes it could have done with a make over but found it clean,this year it has moved to seacroft just over the road,hope its as good or better.

  • tina1 6th Jan 2009

    Reviewer rating: 4 stars


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    After going to Pontins in Hemsby for Christmas for the last 21 years I have just found out that it has closed it door for the last time today. My daughter and the children of my frends have spent all their christmas here. The only bad thing about Christmas at Hembsy was the change in the law that recently happened. This meant there were only a few things to do on Christmas day itself, but apart from this I would like to thank all the staff from the Bluecoats to the cleaning staff who made my ti ...

  • Guest 7th Nov 2008

    Reviewer rating: 0 stars


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    Well what can I say !! After reading the reviews we almost canceled, but decided to brave it. BIG MISTAKE. On arrival we queued for over an hour in a very disorganized reception, in fairness, the staff were working as fast as they could, it comes down to mis-management.We opened the door of our budget accommodation with great trepidation, it was clean, but so old and tatty, I could see into the rooms opposite, there was no privacy at all.Did not sleep the first night at all, the bed settee was t ...

  • Duffz156 3rd Nov 2008

    Reviewer rating: 0 stars


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    Never again wouldn't recommend Pontins at Hemsby its not very nice! We only managed 3 days and left. It was awful

  • avrilrowlett 7th Oct 2008

    Reviewer rating: 0 stars


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    Staff try to do a good job. The chalet was filthy, mould on tiles in bathroom and shower curtain. Not hoovered, kitchen sink brown, beds springs coming, I would not recommend the fun room it smells, pontins agree that the carpet needs replacing.

  • deanos Rank: Corporal 22nd Sep 2008

    Reviewer rating: 5 stars


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    Been to Hemsby for the last 3 years, this year I noticed a lot of the chalets have been painted inside an out.
    We always have a Club chalet and don't have a problem, we pay £60 for a week as there always seem to be excellent offers on in low season.
    The entertainment is always excellent, my little one loves the characters and the party games.
    Once you book in you are given a discount voucher booklet to use on drinks, food, toys and items from the shop this saves quite a bit of money.
    If y ...

  • heathersheila 6th Sep 2008

    Reviewer rating: 0.5 stars


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    The shop was well stocked for everyday need. the drinks in the bar were not overpriced like many campsites. The evening entertainment was rubbish !! The bar area smelt. The chalet had to be cleaned by me as the worktops, bathroom and crockery were filthy. The floors looked as if they hadn't seen a mop for months. I was very disappointed with the state of the chalet as on first approach the site looked very good.

  • Guest 10th Aug 2008

    Reviewer rating: 0 stars


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    A good thing was that it was only a 1.5 hours drive from Mid Suffolk. However the chalet smelt, the chalet was very grubby, the sofa bed was filthy and very uncomfortable and stank, the carpet was heavily worn and stained, there were cigarette burns on the bathroom floor, the main restaurant was too dimly lit, the food was bad and the service was very slow. I would not recommend.

  • kavice 6th Aug 2008

    Reviewer rating: 0 stars


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    The worst ever holiday I've had in my life. Will not recommend anybody to go to this place at all. Felt misled by the leaflets, brochure and website. The place is so disgusting, bedrooms are filthy, staff not friendly. I requested some cleaning services at 12.00 midday, just to hoover the floor and duty manager assured me that the cleaner will be around shortly. However the cleaner was sent at 2000 hours when my two kids were sleeping. My three year old got hit with a stone on the playfield and ...

  • danielle butters 18th Feb 2008

    Reviewer rating: 5 stars


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    There was a lot of people to talk to at Pontins Hemsby, the blue coats are very friendly.
    i would deffo go there again!x I loved it it was really friendly. No bad points - none!

  • simonm1970 26th Aug 2007

    Reviewer rating: 4 stars


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    We went to Pontins in Hemsby and our children 9, 5, 3 and 6 months enjoyed our week here immensely. This is definaiely a family holiday resort and the place feels safe for children, with no gangs of teenagers or drunks lads parties. The main plus point is the evening entertainment. Our 3 older children would disappear on to the dance floor from about 6:30 each night to join in the kids club - with games and characters and dancing - only reappearing for the occasional top up of juice or sweets! ...

  • amandab2054 23rd Apr 2007

    Reviewer rating: 0 stars


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    Entertainment wasn't that good but blue coats where really nice.

  • kayxx Rank: Lance Corporal 26th Feb 2007

    Reviewer rating: 5 stars


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    I just recently came back from Pontins Hemsby and I had the best time ever! The entertainment was fantastic and there's so much more entertainment in the day for the kids and even adults. The only problem I had was that the bar didn't stay open long enough but that's down to the guests! The bluecoats are amazing, so much so I am going to audition for the job next year!

  • lymarajms 9th Jun 2006

    Reviewer rating: 4 stars


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    Personally, I think the night time entertainment at Pontins in Hemsby is great! We took our 5 year old son and 3 year old niece, and we didn't see them for the whole night because they were down at the front of the stage (where you could see them) having so much fun, and joining in with the fun and dances. I think the smoking areas in the fun factory are messed up with smokers at the front and non-smokers at the back. Why not split the room in half? It is not a problem if you are a smoker, but i ...

  • jeca 23rd Aug 2005

    Reviewer rating: 1 stars


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    Pontins needs to come into the 21st Century and spruce the place up a bit. Spend some money and get the parks back on track. Hemsby is the worst Pontins I've been to and won't be going back.

  • alcyace 31st Jul 2005

    Reviewer rating: 0.5 stars


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    Pontins Hemsby: Bands should be playing to full audiences but coming on at 11.30pm most people had gone to bed, brochure states that activities are for adults and children but on arrival got told only 16 years and under, a big disappointment for us young at heart, needed cleaners to come and clean what they should of done in the first place, then they only hoovered and left the same cobwebs and dirty cups where they were.

  • lucywil 19th Jul 2005

    Reviewer rating: 1 stars


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    I think the state of the chalet at Pontins Hemsby ruined it for me. The oven door fell off in my hand. The bed was so uncomfortable we ended up sleeping in the kid's room. I wrote to complain but never heard back from them. I hate to think what the budget accommodation is like!!

  • Shreeves261066 11th Jul 2005

    Reviewer rating: 4.5 stars


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    Blue coats at Pontins are great, accomadation is acceptable, Great atmosphere good alround holiday highly recommend Hemsby

  • kraygbradley Rank: Lance Corporal 25th Oct 2004

    Reviewer rating: 3.5 stars


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    Pontins in Hemsby (Beach Rd) is alright if you're just taking the kids for a break from being at home. But if it's just to try and relax, there's not much chance. There's always stuff going on. The discos always carry on until the early hours.
    Just down the road is the beach. Most of the time the red flags are out so you cant go in the water, but when you do get the chance its really fun.
    Back at the centre they have a hire place where you can hire all kinds of stuff. From ironing boards to p ...

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