Pontins, Southport Reviews

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Pontins, Southport
★★☆☆☆
2.1
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  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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“Amazing holiday ! you have to go !”

★★★★☆

written by ynFischer471 on 30/03/2014

We went on holiday to pontins southport,with my older mum and my two little kids.My kids really loved it they also loved it even when they was in the apartment because it had a sofa in front of the TV and they loved going out at night ! there was so much to do and also my mum loved it to they had bingo on as well they also had a arcade,Queen Victoria and a swimming pool.yes okay the swimming pool wasn't that nice but it wasn't harmful and they have recently updated it anyway .they also had a big skate park so my little boy went on there a number of times i am going again this Easter and summer it was that good ! it is amazing that my two little kids didn't want to go they also learnt some stuff as well because there was these people dressed in animal costumes and one morning there was a breakfast with them so they really did enjoy it i hope this review has made you want to go because it is amazing there also there is a beach down the road....what more could you ask for ?!!!!

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“cheap, cheerful, plenty to do around southport”

★★★★☆

written by on 24/07/2012

We have stayed here 3 times and enjoyed them. We did wonder what to expect on the 1st visit, but our apartments have been clean and comfortable. The beds were comfortable, the bedding was spotless( had not requested sheets etc but found them there anyway). The sofa was a bit lumpy and bumpy but spread a duvet out,problem solved. Had no problem with the kitchen or bathroom (quick air freshner spray even better). The entertainment was good although ear splitting and the carpet was somewhat sticky. The park does need a lot of tlc, paintwork was peeling, windows wouldn't shut, rusty balconies etc. My young grandson had a good time enjoyed the play park, swimming pool, soft play area and arcade. The grass area within the apartments was handy for ball games. We had no problem with noisy neighbours. We were lucky that we had sunny weather on all 3 visits,did not stay in much. Southport is a nice place, we found plenty to do and found some hidden spots. This may not be the creme-de-la-creme for some people but for value for money you can't expect the hilton.

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“poor old pontins”

★★★★☆

written by john43 on 28/04/2012

i stayed here last year yes it was run down. The staff were great its the managers i blame! The place needed some loving care. the shop was basic it ran out of bake beens haha there was a pub on site that was ok.The rooms were not like the pictures they were basic i have slept in worse yes you had too queue for blankets and sheets were british we like queues lol .the food was good plenty too eat,there is a great taxi service to and from the train station that i used it was very cheep, the beach was very near 5 min walk

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“After reading a lot of bad reviews we were dreading...”

★★★★☆

written by on 14/05/2011

After reading a lot of bad reviews we were dreading going to pontins in southport but once we got there we were surprised, the acomadation was very basic but it was very clean, they are in the middle of doing it up. We had a 1bed apartment with 2 single beds and a sofa bed, the sofa bed was quite unconfortable but we soon sorted that by putting the 2 single beds together and they were both new beds, the bedding was clean and we were close to everything. The beach is 2 minutes around the corner and there is parking on the beach. There is entertainment on every night os the week and the kids loved the childrens entertainment, the pool is big an also has a small pool for babies and small children. Southport town is not far away and there are loads of things to do near by. We had a day out at blackpool which was only an hour away but a really fun day out, we also recomend going to liverpool as its only 10 minutes away to go to the beatles museum as it is really good and easy to find i hope this review helps and put your minds at rest.

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Guest's Comment

Written on: 28/05/2011

Thank you for your review,you have put my wifes mind at rest as she also was unsure as its the first time we will be taking our four year old son any where not in our own caravan.

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Guest's Comment

Written on: 24/07/2011

we,re going to southport tomorrow,i,m terrified now from all the bad reviews we have 3 children 10,2 & 6 months.help

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Guest's Comment

Written on: 17/06/2011

Are you on the same planet as the rest of the guests that find the place terrible

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Guest's Comment

Written on: 13/06/2011

Did you go to Spec Savers before your visit, did you walk on the floor wih white socks or bare feet, the whole place was disgusting and I ain't a snob, we went on a coach tour with another 17 coaches and 99 per cent of the people were not at all happy they wanted to go home within hours of arriving.

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“Been to southport pontins a few times now both booked...”

★★★★☆

written by LYN69 on 03/05/2011

Been to southport pontins a few times now both booked through the pontins brochure and the sun holidays and we've never been disappointed. Yes it needs a few tweaks here and there but not every holiday suits everyone but if you want a cheap and cheerful holiday that keeps the kids entertained then this is the place for you. The beaches are lovely, southport itself has some lovely attractions,we find something different everytime we go. The camp itself is slowly starting to be altered we got new sofa beds while we were there.They've made alterations to the main hall which is caled the fun factory and that's exactly what it is.FUN FOR THE KIDS.The bluecoats are brill even when you get sour faces there(which every holiday has them) they entertain and the hours the put in are amazing they deserve every penny they earn and more. Our daughter Lauren would rather go here then abroad. She was sorry a few of her favourite blue coats have moved on but se was so excited when she saw Nigel and Sam again their humour is infectious. The bar staff, security, cleaners,waitresses, chefs, shopworkers,arcade staff,leisure staff and reception staff are all welcoming so i say go on give it a go. We're going again in the summer holidays and we can't wait. Keep up the good work guys and girls. Ian,Lyn and Lauren.X

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“when we arrived we thought o my god what have we come...”

★★★★☆

written by on 01/05/2011

when we arrived we thought o my god what have we come to,but when we got o ur keys for the chelate we were glad we upgraded dread to think what the budget were like.the blue coats were brill they never stopped the staff on the site were very polite and couldnt do enough for you.food was cheap and tasted good two my two kids enjoyed it everytime.entertainment was fantastic my three year old daughter never stopped dancing the was loads two do for the kids would go back and recamend to a freind. we got a bargain with the sun deal and southport town was beautiful.

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“all iam going to say is u get what u pay for !!!!! we...”

★★★★☆

written by on 29/04/2011

all iam going to say is u get what u pay for !!!!! we arrived on 25th april found out our chalet was not ready we were given a free instant upgrade yes it needs a lick of paint yes it is outdated whilst we were there they were replacing sofa beds and painting..................this type of holiday is what YOU make off it dont go expecting 5 stars if u only paid 40 quid not gonna happen im afraid just go try it for urself

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“Just got back from a weekend at Pontins Southport and...”

★★★★☆

written by on 29/10/2010

Just got back from a weekend at Pontins Southport and had a great time. After reading the reviews we were expecting to have a terrible holiday and were dreading going.
When we first arrived, we checked in straight away at 2pm and were given our keys and all the information required. We then booked some pgl activites for the children.
When we got to the chalet, yes its basic, but what do you expect for what you pay! After all you're not supposed to spend much time in the chalet, you're on holiday!
There were lots of activites for the children to do ie climbing, abseiling, zipwire, go-karts etc (extra cost) plus they could play mini golf, table tennis or play in the playground for free. Also the beach is right on your doorstep, and Southport is a short drive away!
The night time entertainment is good, especially for the kids, the bluecoats work so hard!
A holiday is what you make it and we had a fab time, so much that our kids, age 11 and 8 were upset that we were leaving and wanted to stay. For me that says it all!!

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“Just got back and to be truthfull wasn't expecting...”

★★★★☆

written by on 15/10/2010

Just got back and to be truthfull wasn't expecting much after reading the reveiws. Well was very pleaslently surprised!!!! The accomodation was Budget and so was basic, but very clean and had just been decorated. Most of the Chalets have been recently painted and some by us were being decorated while we were there. We only paid £45 but would have paid at least £100 if I had to. Well worth the money, will be going back!!

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Gf2Pmk's Comment

Written on: 18/10/2010

Nice to see they are at last cleaning the place up!! when I went last October 2010 the furniture, carpets decor was exactly the same as it was back in 1987 when I first went....

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“Pontins Southport.....Hadn't read reviews before...”

★★★★☆

written by on 27/09/2010

Pontins Southport.....Hadn't read reviews before booking,so delighted on arrival to find comfortable, clean accommodation in good condition. Considering the cost of our 4 day break we found it exceptionally good value for money, as did my parents, both in their 80's.The bar and restaurant staff were young and lacked training in servingfood and drinks. The entertainment for adults and children alike was poor, far too loud to the point of ear damage.The park lacked facilities for recreation considering it takes approx. 2800 people when full.Overall we had a pleasant restful break,and would reccommend it highly.

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“went for a week holiday at southport pontins and had a...”

★★★★☆

written by sarah1983 on 03/08/2010

went for a week holiday at southport pontins and had a great time with my husband and 7 year old daughter. although i did preffer prestatyn sands one which we went to last year. We stayed in budget room yes it is very dated but it was very clean and spacious glad i didnt upgrade apartments as there was not much difference at this park. there is a big pool with some kids slides, outdoor playarea which is big and a lovely indoor playarea too. nowere to sit and eat though only if you go to the pub. entertainment was great day and night. will be going to a pontins again next year as we all enjoy it. just remember it is old and needs updateing badly but this does not mean the place is filthy or a bad place. You do not have to stay in a palace to have a great holiday.

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“me and my family have just got back form spending 4...”

★★★★☆

written by margee redd on 05/06/2010

me and my family have just got back form spending 4 days at pontins and we thought that it was a great holiday , the entertainment was fantastic, there was so much to do during the day and through the night. I loved it and so did most of my family , on the down side the shallet was very small , we ordered duvet's for each bed and there was one missing and no bed sheets at all when we asked for more they still were not delivered. Even though this was disappointing we had a fantastic holiday with the entertainment, the fair , the beach , the food which was all great , the reason it didnt disapoint us to much was because there was so much going on outside that we was being involved in that we didnt spend time in the shallet , i think southport was great and we will be going back there.
I feel that it is good value for money and a perfect hliday for families.

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“i went last year booked through sun holidays for three...”

★★★★☆

written by coleenholroyd on 09/04/2010

i went last year booked through sun holidays for three nights me and my partner we really enjoyed it in june this year we are going for a week in july we liked the beach the pool and the entertainment and the accomidation is what you pay for it was clean and tidy the carpet was stained but clean we are going to go every year from now on and we will be taking my grandchildren there next year

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“Just back from Pontins Southport, excellent time had...”

★★★★☆

written by michelle14 on 05/04/2010

Just back from Pontins Southport, excellent time had by all memebers of the family, the accommodation was clean and tidy and warm (Club). Chose to stay extra 2 days and moved to Budget, clean and tidy (basic) but still adequately equipped. The entertainments staff were fantastic, energetic and catered for all age groups, the evening entertainment was spot on, Gareth Olicer and Same Difference in one week, good all round entertainment the Blue Coats were full of fun and made everyone feel part of what was going on. Pool facilities were basic but ok, variety of activities and staff were very pleasant. Reception and maintenance staff were fast to respond to any query, very pleasant and helpful.

A holiday is what you make it and I can recommend Pontins Southport as a good base for a family holiday, with excellent entertainment on site.



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“Was so worried about going after reading all the...”

★★★★☆

written by on 06/11/2009

Was so worried about going after reading all the reviews. But we stayed there for a week and had a fantastic time. The entertainment was first class. Blue coats are tremendous and do a fab job. Facilities are basic but for what you are paying what do you expect. After reading about the cleanliness, I tood big box of cleaning products which I didn't use as the accommodation was sportless. Enjoyed so much are staying there again next year. At the end of the day you only get from a holiday what you put into it.

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“I took my children (10 months,6, 12, & 18) to pontins...”

★★★★☆

written by on 16/09/2009

I took my children (10 months,6, 12, & 18) to pontins southport and we all had such a fantastic time, we went back 2 weeks later for a second holiday. Yes the budget appartments are hardly the ritz but we didn't book the ritz! we wanted a cheap british holiday in the current financial climate with entertainment day and night plus local attractions and beautiful beaches and thats exactlly what we got.The bluecoat shows were amazing and the reps were friendly and helpful. I'd recommend pontins holidays to anyone who wants all the above.

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“Where shall i start with Pontins at Southport, ok...”

★★★★☆

written by Sleepyjoe on 28/08/2009

Where shall i start with Pontins at Southport, ok condition, yes everyone is right in one way pontins isn't great to look at but you all booked a cheap holiday and pontins will give you the all in one cheap holiday:

Value for money is great
You have your room
You have your entertainment
You can have a drink and not worry how your getting home
You have the activities
You meet new people
You get a good location right near the beach

The only problem we had was the key didn't fit the door, so we went to reception she gave me another and said she will call maintenance aswell , the other key worked and maintenance were there in 5 mins wow , so great fast service A **

As for the reps they were fantastic on all counts, they came sat with us for 20 -30 mins had a great laugh

This isn't just for the kids, its for everyone

And remember if your bringing kids, they arn't going to mind an old carpet or maybe having to re-wash a cup, so you don't

So Just forget about the overall condition and smile and have a laugh , because thats pontins

We had a Fantastic Holiday

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“Just got back from Pontins southport, been twice this...”

★★★★☆

written by on 24/08/2009

Just got back from Pontins southport, been twice this year after never going before as we always go abroad,
Cant believe some of the bad reviews! you get what you pay for.
The site isn't modern, but its very close to a lovely beach, there is lots of entertainment for the children and adults alike. The apartments are very basic but they are clean. you do have to pay for the fair, it does not belong to pontins and is £2 a ride, i just told my children that they could only have so many goes and they where happy.
The PGL stuff is great, rock climbing, abseiling, quad bikes etc £5 for 1 hour and 15 Min's!! I think that excellent value.
The pool has separate children's area and is a good size. There is a lovely outdoor play area and an indoor jungle play area for under 8s. The staff are lovely. Even the security staff are really friendly!
All or my children love Pontins and they are very well traveled when it comes to holidays but Pontins is one of there favorites.

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“Stayed in budget appt at Pontins, Southport, clean and...”

★★★★☆

written by tracy briggs on 21/08/2009

Stayed in budget appt at Pontins, Southport, clean and tidy, got what we paid 4, loads to do 4 the kids, not a lot 4 the adults to do. staff nice and friendly. take own food as the food there is not very nice. blue coats were very friendly, funny and great with the kids. There were rides there but expensive.

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“Pontins, Southport, is good for wheelchair users ”

★★★★☆

written by on 10/08/2009

Pontins, Southport, is good for wheelchair users
I went on a weekender at the end of May and had a great time. Pontins have 4 adapted chalets with good wheelchair access and bathrooms with roll in showers. My chalet was perfectly well equiped and clean,I managed on my own where I have struggled in some expensive hotels. Some friends found the basic chalets to be a bit too basic but they are cheap so you (mostly) get what you pay for. The site overall has good wheelchair access and the staff were very helpful and friendly. I will be going back.

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