Pontins, Blackpool Reviews
Latest Reviews
★★★★★
“This review is to let people know that it was obvious...”
Written on: 18/11/2010
This review is to let people know that it was obvious that pontins standards dropped over the last few years. I visited pontins twice a year as a kid this was in the 90s and it was amazing, the chalets were clean and looked after, the food was always gorgeous and full of choices and the bluecoats would do anything for you. It had blackpool down the road and the sand dunes across it. (read more)
★★★★★
“Pontins in Blackpool was a great place when it was...”
Written on: 24/01/2010 by best2best (1 review written)
Pontins in Blackpool was a great place when it was open , I am nearly crying now it's shut. I had so many memorys there. The free brakfast , dinner and tea was LUSH !! It was sooooo nice :) the food made youi drool! The shalets were so small, but so sweet ! There was soooo much room, the park was awsome, the pool was great, the night club was great with the blue coats. I really miss blackpool, I was there twice and I miss it sooo much. I hope they re-open it in the future. :[ x x x x x x x x (read more)
★★★★★
“Pontins Blackpool was very good i know that the...”
Written on: 07/11/2009 by william555 (1 review written)
Pontins Blackpool was very good i know that the chalets were run down. if there was a bit more pumped in to it. the facilities were very good and some of them need a bit of Updating. Just think of the poor staff who have lost their jobs. the entertainment was very good and the food was very good. Ponntins Blackpool will be missed. William (read more)
★★★★★
“Pontins Blackpool was very good i know that the...”
Written on: 07/11/2009
Pontins Blackpool was very good i know that the chalets were run down. if there was a bit more pumped in to it. the facilities were very good and some of them need a bit of Updating. Just think of the poor staff who have lost their jobs. the entertainment was very good and the food was very good. Ponntins Blackpool will be missed.
William
(read more)
★★★★★
“Pontins Blackpool was very good i know that the...”
Written on: 07/11/2009
Pontins Blackpool was very good i know that the chalets were run down. if there was a bit more pumped in to it. the facilities were very good and some of them need a bit of Updating. Just think of the poor staff who have lost their jobs. the entertainment was very good and the food was very good. Ponntins Blackpool will be missed.
William
(read more)
★★★★★
“Pontins Blackpool was very good i know that the...”
Written on: 07/11/2009
Pontins Blackpool was very good i know that the chalets were run down. if there was a bit more pumped in to it. the facilities were very good and some of them need a bit of Updating. Just think of the poor staff who have lost their jobs. the entertainment was very good and the food was very good. Ponntins Blackpool will be missed.
William
(read more)
★★★★★
“I remember the best times of my being life at Pontins...”
Written on: 14/10/2009
I remember the best times of my being life at Pontins Blackpool used to go with my Parents, Grandma and Cosuins and we loved every minute. I went back earlier this year with my own young family my wife and my two sons (6) and (2) we had an absolute great time my son still talks about it now 6 month later and thats just the 2 year old and the the older one cried when he found out it had closed he is still hoping for repreive. Don't get me wrong it had bad point chalets were the same as when... (read more)
★☆☆☆☆
“Heard this morning that Balckpool Pontins is closing,...”
Written on: 04/10/2009 by piglet0909 (1 review written)
Heard this morning that Balckpool Pontins is closing, best news ever.
I was there with my sons football team in May and I have never seen anything like it. The staff were unhelpful,rude and really just couldn't have done anything else to be so unhelpfull. The room was disgusting -dirty, holes in bed sheets, dirty cups and by the first morning after wakening up the room was crawling with ants.
We've been to Cuba twice and to different resorts and for basically a 3rd world country by god...
(read more)
Ucanseethejoin's Response to piglet0909's Review
Written on: 19/02/2011
I worked there back then the staff were rude to us as well, our chalets weren't up to scratch, mine had spiders in it, I had to move chalets when the carpet became all wet, none of the toilets had seats.
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★★★☆☆
“This is the third time I have been to Pontins,...”
Written on: 04/10/2009
This is the third time I have been to Pontins, Blackpool - I'm sorry the camp is now closing.
The check-in is a bit chaotic - there were two areas to book in "A to L" and "M to Z" - but this was not obvious to people queueing out the door and we wasted 15 mins before we realised this.
The accommodation is basic and the whole camp looks a bit down at heel.
The entertainment at night was good and the Restaurant meals were very good - as they have been on each of my visits.
And of course it is...
(read more)
★☆☆☆☆
“stayed at pontins mid september with enjoy travel with...”
Written on: 01/10/2009
stayed at pontins mid september with enjoy travel with 4 friends we were totaly disgusted the chalets were filthy and stinking could not see out windows the door was filthy only one cup but no handle your feet stuck to the floor shudder to think what would what it would be tried to lift toilet seat and it fell off never again (read more)
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Showing 1 - 10 of 91 Reviews
★☆☆☆☆
“i dont wonder pontins blackpool has closed the place...”
Written on: 29/09/2009
i dont wonder pontins blackpool has closed the place is a mess chalets are rotten not clean at all, carpets needed a clean so did the windows, we did not get the vouchers in are pack ,so paid full wack in club and shop which was expensive and the mattress was disgusting, it was a disgrace, tomatoe sauce on the wall ,it the first time i have been ,it was terrible, food was ok breakfast and tea. oh and the staff were miserable in the dining room (read more)
Ucanseethejoin's Comment
Written on: 27/09/2010
I found this review helpful because...they were a pretty miserable bunch in the restaurant when I worked there
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★★★☆☆
“what a shame there closing pontins at blackpool, dont...”
Written on: 14/09/2009
what a shame there closing pontins at blackpool, dont get me wrong its well out of date,but weve just had a pontastic break there.we was just
gonna take our footie team there next year now what we gonna do!!!!!!!!
great food, hard working staff, fab entertainment
(read more)
★★★★★
“So,so, sad to see Pontins go from Blackpool. We first...”
Written on: 10/09/2009
So,so, sad to see Pontins go from Blackpool. We first stayed there in 2000 courtesy of the Inverness Sunshine Holiday fund,(our young son has a serious heart problem)and we have returned every single year since, at our own expense. We have thoroughly enjoyed every single one of our holidays there over the past 9 years and were already planning next years visit when we heard the bad news. Thanks to all staff and good luck wherever life takes you.... (read more)
★☆☆☆☆
“Just heard Pontins is closing in October. About time...”
Written on: 08/09/2009
Just heard Pontins is closing in October. About time too. I booked in for 4 nights in August this year with my daughter and her family. We got our keys at 4.45 had our money back by 5.20 and out of there by 5.30. I couldnt see through the windows of my chalet, but when I went in uggghhh the smell, knocked me sick, the room not cleaned, beds unmade, rubbish bin tipped, I stepped over the banana skins and stuck to the carpet, I wondered what was behind other door, but dont ask me what it was... (read more)
★☆☆☆☆
“We have just come back from blackpool pontins. ”
Written on: 08/09/2009
We have just come back from blackpool pontins.
Its still in the 80's! the entertainment if you call it that was cancelled at last minute as it was just out of season. They did have entertainment for the kids but nothing else. The crazy golf was a joke!The go-kart track was rubbish and out of the way! The only thing i can say was ok was the chalet, couldnt fault it, it was clean, good size only downfall sometimes late at night you did have the odd plane or helicopter go over from the airport...
(read more)
★★★☆☆
“We had a great time last weekend at Pontins,...”
Written on: 06/09/2009
We had a great time last weekend at Pontins, Blackpool. We stayed in club chalets, basic but spotless. Fresh white towels and fresh bedding lovely. Good food in the canteen, friendly staff, the bluecoats very entertaining and great cabaret. We read the reviews before we went too but gave it a chance and our children loved it at Pontins. So remember its not a 5 star hotel but a good old fashioned british holiday!!!! Its a shame its so old because looks are deceiving. (read more)
★★★☆☆
“i have heard lovely stories of pontins,but when i got...”
Written on: 05/09/2009
i have heard lovely stories of pontins,but when i got there,was not true certainly not at blackpool pontins.desperate need of a lick of paint.room was grubby.not cleaners fault,everything drappy.kettle had crack in it so couldnt fill up.bed linen had holes in it,tea stains up the walls,parts of front door off.blue coats were great,food in the food hall nice.pool very basic.staff nice and polite.but when i went to hand keys back in the man said you just put them in the basket on counter,didnt... (read more)
★☆☆☆☆
“Arrived at Pontins today oh my God! It looks like a...”
Written on: 29/08/2009
Arrived at Pontins today oh my God! It looks like a run down prison and we were not even going to bother checking in. However I decided to take a look at the room it was a club room, basic but clean, the surrouning area was free from litter. The security staff were good, before checking in I tried to take a look and they would not allow me on site prior to checking in so thumbs up to them. After a wander around and seeing the people staying we decided to leave. Say no more ! Rundown... (read more)
★☆☆☆☆
“I am most disappointed in the attitude shown by...”
Written on: 22/08/2009
I am most disappointed in the attitude shown by Pontin's to their customers. I booked a family weekend in Pontin's Blackpool in October, to avail of the facilities, and see the illuminations. After paying the booking deposit, booked non refundable air fares. Pontin's contacted me to say the weekend was now going to be for over 55's, and cancelled my booking. Although I got a refund on the deposit, this was only after a considerable number of calls to their call centre. Despite 2 letters I... (read more)
★☆☆☆☆
“Paid £900 for 4 days in July, for Club Accomodation,...”
Written on: 17/08/2009
Paid £900 for 4 days in July, for Club Accomodation, don't know why I bothered upgrading because they are disgusting. Spent the whole four days in Blackpool because nothing to do in the Camp, swimming pool smelled of urine, nothing for kids to do during the day, When we got home we discovered my little girls ipod missing, i phoned Pontins Blackpool to ask if it had been handed in they said they would get back to me, after four further calls they told me nothing had been found i also... (read more)
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Showing 11 - 20 of 91 Reviews
★☆☆☆☆
“Blackpool Pontins is basically in a state of disrepair. ”
Written on: 15/08/2009
Blackpool Pontins is basically in a state of disrepair.
Chalets are poor quality, damp and smelly. Bed linen was clean, but everything else was awful. Electrical kettle constantly tripping whole electric board. Damp patch on floor of bedroom. Customer service non existant, customer complaints service non existant. Can't find ANY contact info for complaints or even complaints procedure details. Most staff OK, but managerial staff didn't seem to want to listen even if they were polite...
(read more)
★★★★★
“not long back from a holiday in Pontins Blackpool was...”
Written on: 10/08/2009
not long back from a holiday in Pontins Blackpool was there 2 years back but could remember what to expect. brought my 1 year old girl she loved it people are so friendly chalets was spotless i was told they were filthy so broughjt my own bed clothes didnt even need to use them brand new bed clothes on each bed the blue coats were fabulous entertains was always on. the arplanes were so nice to look at was the most amazing holiday ever i recommend it to all young family, the food is amazing... (read more)
★☆☆☆☆
“If your thinking of going to pontins, Blackpool don't...”
Written on: 04/08/2009
If your thinking of going to pontins, Blackpool don't bother. We arrived and only satayed 1hr max. Chalet filthy and smelly. We got a refund and stayed in Blackpool (read more)
★★★★☆
“not long back from blackpool pontins, chalets were...”
Written on: 24/07/2009
not long back from blackpool pontins, chalets were very basic but clean. lots of entertainment to keep the kids ammused throughout the day and night. bluecoats were very good with the children. we usually go abroad so didnt know what to expect. defently not disappointed especially with the money we paid ie some people are never happy. your holiday is what you make of it and you cant get board here because blackpool town centre and st annes beach is a very short distance away if you just want... (read more)
★☆☆☆☆
“chalets are filthy, food was disgusting no choice for...”
Written on: 24/07/2009
chalets are filthy, food was disgusting no choice for CHILDREN, entertainment was terrible, blue coats were rubbish, were told we would get £75 pontins vouchers, we booked 5 chalets thats £375 worth of vouchers and thats not counting all the other chalets that didnt get theres, were told they had run out they know in advance how many chalets are booked!!!!!!!!!!!!!!! have been going to pontins for years will NEVER GO BACK (read more)
★★★★☆
“Just back from Pontins, Blackpool, had a great time....”
Written on: 23/07/2009 by louisel (2 reviews written)
Just back from Pontins, Blackpool, had a great time. plenty to do for the kids during the day and at night. the chalets are very basic although clean. the food was good with plenty to choose from, did have to ask for fruit but it wasnt a problem to get. there was always a good selection of meat, fish and veg. if you want a change blackpool centre is only about 10 mins away and also st annes town with its lovely beach. the site has a hire shop ie go carts and bikes. this holiday was great... (read more)
★☆☆☆☆
“havin just got back from 4 night stay at pontins...”
Written on: 19/07/2009
havin just got back from 4 night stay at pontins blackpool we r so glad 2 b home the smell of the chalet was awful i bought air freshners 2 take i away didnt work tho . the food was awful my 20month old is used 2 veg there was only good selection of veg on the last night poor kid had chips rest of the time not a good diet at all .will never do pontins again rather pay extra and go 2 butlins (read more)
★★★☆☆
“ive just spent a week half board at southport pontins...”
Written on: 18/07/2009 by celtic footie
ive just spent a week half board at southport pontins which was dire compared to blackpools pontins, we went to pontins blackpool half board 5 days at easter cost £200 there were 4 of us and we got 2 rooms that were ajoining, ok, the park was a bit desolate but most fowk go into blackpool during the day anyway, rooms were clean and not metered (like southport)but best of all was the food ,my god you can have anything at all they have the lot, both breakfast and evening meals were fab ,ma... (read more)
★★★★★
“Having returned recentley from Pontins I can only...”
Written on: 16/07/2009
Having returned recentley from Pontins I can only recommend it.My wife and I took a party of 12 family members 5 being children and everyone enjoyed theirselves.Reading bad reports I was very apprehensive but was very glad I went.The chalets we were allocated were very good and clean.The meals were adequate and the kids entertainment was out of this world.Admittedlly some of the later entertainment was a bit rubbish but the take that tribute band was outstanding.We found the bluecoats and... (read more)
☆☆☆☆☆
“Visited Pontins, Blackpool in July 2009 for 4 days....”
Written on: 12/07/2009
Visited Pontins, Blackpool in July 2009 for 4 days. first thoughts were it looked like army barracks and very run down, peeling paint, broken rendering, very grubby. Not at all welcoming. First off we were given keys for a 2 bedroom chalet. We paid for a 3 bedroom! ...not enough beds for the 5 of us! Went back to reception...staff very unhelpful eventually admitted they switched rooms cos window was smashed. Gave us another chalet. OMG the smell was the first thing to hit us the carpet... (read more)
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Showing 21 - 30 of 91 Reviews
★★★★★
“OMG the best holiday i have had in years!!...”
Written on: 30/06/2009
OMG the best holiday i have had in years!! Entertainment fantastic will definately be going to Pontins in Blackpool again!! (read more)
★★★★★
“Pontins is good for all the family ”
Written on: 08/06/2009
Pontins is good for all the family (read more)
★★★★★
“we go to pontins at least twice every year we all love...”
Written on: 26/05/2009 by eastserve (1 review written)
we go to pontins at least twice every year we all love it just across the road from the beach big free car park (read more)
★★★★★
“we arrived at Pontins, Blackpool, quickly able to get...”
Written on: 12/05/2009 by FIFTYPLUS (1 review written)
we arrived at Pontins, Blackpool, quickly able to get to apartment,staff very helpful. our room was clean,tea nad coffee available, maybe beds could have been a bit wider single was like a 2ft 6ins, maybe ok for a child. (read more)
★☆☆☆☆
“they must be twinned dry rot in the roof stained and...”
Written on: 05/05/2009
they must be twinned dry rot in the roof stained and smelly carpets ants crawling in the 6 rooms we switched to. Pontins, Blackpool needs atleast 3 licks of paint new beds etc should knock down and start again. the main building is nice and clean pub etc. Night entertainment is good a good laugh and good prices. Reception staff didn't really seem bothered that we had ants in our bed or that they had given us the wrong rooms. (read more)
★★★★★
“The food at Pontins Blackpool is really tasty there is...”
Written on: 25/04/2009
The food at Pontins Blackpool is really tasty there is nothing wrong with Pontins. It is the best Pontins ever it is good for all ages and families. (read more)
★☆☆☆☆
“went to pontins for a break but it was like going to...”
Written on: 07/04/2009
went to pontins for a break but it was like going to the set of hi-de-hi it was so out of date surelly after all the bad comments which are dated 2008 and we went in 2008 the reps must of had their eyes closed to say this camp was family orientated as it was no way fit for families we were looking forward to the ice show but instead we got a useless ticket for the ballroom in the tower it was not worth it considering how much the hot ice show tickets cost and the other trips out were... (read more)
★★★★☆
“I went to pontins with my husband on the 17th oct 2008...”
Written on: 01/04/2009 by blondebanker (1 review written)
I went to pontins with my husband on the 17th oct 2008 after reading the reviews we were not looking forward to our weekend .On arrival we were pleasantly surprised staff at check-in were helpful . We got to our chalet it was basic but warm and clean .The food was ok and plenty choice entertainment was good .Definately go back . (read more)
★★★★☆
“a really good time at Pontins, Blackpool on gold...”
Written on: 28/03/2009 by saffron66
a really good time at Pontins, Blackpool on gold hoilday will be back (read more)
☆☆☆☆☆
“I got to Pontins, Blackpool and there was a smell in...”
Written on: 27/02/2009
I got to Pontins, Blackpool and there was a smell in my chalet (shed) and the kids were disgusted too. I have a 13 year old and a 11 year old and the pool felt cold to me, the staff appeared to me to be too, and it was a horrible experience, but i am very glad i went so i know what it is like and can't go back again! (read more)
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Showing 31 - 40 of 91 Reviews
☆☆☆☆☆
“Good points, leaving. Bad points, Car vandalised, food...”
Written on: 06/01/2009
Good points, leaving. Bad points, Car vandalised, food poor, chalet dirty, Pantomime, poor entertainment, lack of bar staff. I would never go back to any Pontins site. I am currently in contact with them for my money back (read more)
Fiftyplus's Comment
Written on: 28/03/2009
Myself and three friends,are coming to Pontins on mon 30th till fri 3rd,i am concerned after reading the reviews,what to expect!
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Busymum15's Comment
Written on: 11/05/2009
hi we went also to pontins xmas break 2008 we agree with your review we had a terrible time police where on site on a daily basis.a lot of familys that where in apartments near where we stayed all where moved or left early.staff where very unhelpfull .we could not take anymore and left early ourselfs.would never go again also asked for a refund still waiting now.
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Busymum15's Comment
Written on: 11/05/2009
we also went to pontins xmas break.we had a terrible time and left early as we couldnt stand it anymore.a lot of familys also left early .manager useless at pontins and reception staff very unhelpfull .we where told to put up with it or go home.police where on site on a daily basis.we would never go again.we tryed to get a refund but still waiting received money off voucher if you book again not a chance could not face it again.
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★★★★☆
“I stayed with my partner and son at Pontins Blackpool...”
Written on: 30/10/2008 by ANGELA71 (1 review written)
I stayed with my partner and son at Pontins Blackpool for three nights and we had an absolutely fantastic time. The chalet was clean and tidy, food was great with an excellent choice for breakfast and evening meal. My son is 5 and had a great time and thoroughly enjoyed the shows etc. Would definitely go again. (read more)
★★★★☆
“Have just returned from a Pontins holiday gold break...”
Written on: 26/10/2008 by phoole
Have just returned from a Pontins holiday gold break and thought it was great. We did upgrade from a basic to club chalet the first chalet being a bit cramped with having bunk beds in as well as the double bed. We found the food great and the dining room staff very friendly. The airport is close by but not as noisy as people said it was. The bus stop is right outside the main gate, a bus every 15 mins and the same back to the camp. We will visit again next year just hope the weather is better. (read more)
★☆☆☆☆
“We were meant to stay here 13th to 17th Oct checked...”
Written on: 17/10/2008 by tweetypie05 (1 review written)
We were meant to stay here 13th to 17th Oct checked out on 14TH October The thought of another day fighting queues, NO WAY...... I wouldn't go here for nothing. (read more)
☆☆☆☆☆
“After reading some dire reviews regarding Pontins...”
Written on: 14/10/2008
After reading some dire reviews regarding Pontins Blackpool, I regretted booking it and all the way down to Blackpool my heart was in my boots! On arrival I checked fairly quickly and went in hunt of our chalet. After searching the area for about half an hour, we eventually found out accommodation. I can honestly say I was utterly appalled!! I was expecting the room to be basic based on the price of the holiday but what I wasn't expecting was how dirty and smelly it would be. Having 2... (read more)
☆☆☆☆☆
“We as a family have been going to Pontins for what was...”
Written on: 04/10/2008 by weetory (1 review written)
We as a family have been going to Pontins for what was always a good holiday until this year. I have never witnessed dirt like it before. The carpets were disgusting we had to use slippers at all times. There was no help from the reception staff. I wrote a letter when I came home and I didn't get a very good letter back all as it said was that I didn't report it to the reception but I did. I just couldn't be bothered going back cause they don't seem to listen to the ordinary people. It was... (read more)
☆☆☆☆☆
“We had been to Pontins Blackpool in May 2008 and it...”
Written on: 22/09/2008 by n bruce (1 review written)
We had been to Pontins Blackpool in May 2008 and it was O K.
Basic but clean and acceptable. We went again in September but this time got room 746. It was disgusting, filthy, threadbare carpet, stained walls, disgusting bathroom and generally very squalid. We had to join a long queue of money back seekers to get a refund. We drove there from Aberdeen (600 miles round trip) wasted. It appears that parts of the camp closed in May were open in September. The place seemed overbooked and the...
(read more)
★★★★★
“We stayed at Pntins in October 2007 as we have a...”
Written on: 30/08/2008
We stayed at Pntins in October 2007 as we have a dancing championships there each year. Its the first year I've been and have read a lot of bad reviews. I was surprised when I got there to find a clean liveable chalet. Then off to dinner there was a wide selection of food available. The clubs are well sized and there bikes etc for hire. I had a good weekend and think Pontins is a great camp and only took me 20 mins to walk into Blackpool. I'm not worried about going back this year as I... (read more)
★☆☆☆☆
“The only good point were the free tickets to the zoo...”
Written on: 28/08/2008 by janiceyeoman
The only good point were the free tickets to the zoo and the tower. If you like clean basic rooms I wouldn't go to Pontins Blackpool (read more)
★★★☆☆
“Have just come back from Pontins Blackpool loved the...”
Written on: 25/08/2008 by shazzee (1 review written)
Have just come back from Pontins Blackpool loved the food and the entertainment but accomodation was horrible, smelly carpet and black mould on the windows, found staff helpful. Whole place could do with updating, accomodation needs a deep clean. When you first arrive you think what am I doing here but after sorting out complaints and as the holiday progressed you start to enjoy the food and the holiday atmosphere. Myself I would definitely go back as the people and the food make up for the... (read more)
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Showing 41 - 50 of 91 Reviews
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Shirley46's Comment
Written on: 08/08/2011
this review is repeated 2 more times after this one