Haven Holidays, Craig Tara, Ayr Reviews

Click here if this is your business
★★★☆☆
2.6 / 5
49% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Haven Holidays, Craig Tara, Ayr - Ask a question now

Media Gallery for Haven Holidays, Craig Tara, Ayr

Haven Holidays, Craig Tara, Ayr
Haven Holidays, Craig Tara, Ayr
Haven Holidays, Craig Tara, Ayr
Haven Holidays, Craig Tara, Ayr

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★☆☆

“lovely site but areas for improvement”

Written on: 13/08/2014 by Karli73 (1 review written)

Lovely site had a lovely time with my girls photos are very good ,but the swimming pool and caravan could of done with a revamp, swimming pool had areas which needed a good clean also swimming pool is not suitable if you have disabilities evening entertainment was good would also advise you to obtain a activities pass before coming as lots of activities you need to pay extra for also go karts really should have a track as I got knocked over by a 7 to 8 year old on one with no parents… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Will not return”

Written on: 16/07/2014 by KarlaKent27 (1 review written)

Carvan in poor state of repair!! Unclean on arrival!! Under carvan filthy , weeds growing!!! Grandson sustained injury requiring stitches on gravel area out side carvan Have went to haven Berwick for several years!!! Have always been satisfied with service Will not return to craig Tara Ps in day off internet you have to write to head office to complain. Is this a ploy to put people off… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Had a great HOLIDAY”

Written on: 06/07/2014 by susan17 (1 review written)

Just back from 5 days at craig tara and had a fantastic time. Lots to do here and recommend Heads of Ayr farm which is next door for the kids as its an amazing day out. I will be back at Craig Tara as myself and friends and kids loved it. The weather was really good so got to spend time at the beach and sit out and enjoy it. Hope to get back for a short breal soon… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Don't go near craig tara”

Written on: 01/04/2014 by Wgbax (1 review written)

Went to craig tara with wife and kids on 5th July got put next to walkway with drunks shouting all hours keeping baby up caravan next to us had 14 people and to devil dogs which left in and window open so just roamed the park kids terrified food was getting cooked in a fryer which was getting cleaned at same time plus parks rubbish lying about and down hill rapidly just want your money been there loads but not be back they never appoligized full family sick for a week lady offered me half… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Disapointed”

Written on: 22/10/2013 by lubosghirl (1 review written)

Have been going to Craig Tara for the last 3 years,twice a year.Just back yesterday from a long weekend break for my wee boys 3rd birthday. How dissapointed was I. Went to check in waited 15 mins before anyone acknowledged I was there , only one person in front of me. When I was attended to I was so please to find out our caravan was located in the golf village. We arrived at our caravan and I was disappointed as soon as I walked in. I booked a prestige,this was not prestige caravan. It just… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Shocking”

Written on: 21/07/2013

Went Monday to Friday on Tuesday morning reported the pull out bed in the apartment wasn't working properly all bent waited till Thursday before they came out was told it was safe enough to lie on even thou it caused back ache , rooms weren't very clean there was crisp packets in the wardrobes .The prices of food and the rides for the kids where very expensive only good thing was entertainment at night for small children my 5yr old was happy enough but my 15yr old was pretty bored… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Pharmc258”

Written on: 14/03/2013

Hello! eeabded interesting eeabded site! I'm really like it! Very, very eeabded good!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Pharmf792”

Written on: 14/03/2013

Hello! ekacacc interesting ekacacc site! I'm really like it! Very, very ekacacc good!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Haven is Great For All the Family”

Written on: 25/10/2012

Haven is a great holiday with tons to do… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Great Family holiday”

Written on: 24/08/2012

After reading many negative reviews on here we were a little worried about what we would find at Craig Tara!! We stayed half board the apartment was fine not the poshest of rooms but we didn't pay posh prices. The food was good and plenty of it! All staff on the camp were friendly,cheerful and happy to help! My two girls are 15 and 11 and they both loved the camp. It was a lovely sunny week when we went and we spent many hours exploring the camps beach it has lots of rock pools and gorgeous… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Best haven site I've been to”

Written on: 23/08/2012 by Micheal_poke (1 review written)

Just back from an amazing week in Craig Tara On arrival to the park 2hours before check-in opened we where greeted with friendly staff at reception who gave us out park passes to enjoy the facilities in the park until our caravan was ready. We stayed in a delux caravan in Aran view and it was out of this world very clean and the view was outstanding. The entertainment was amazing and the funstars where brilliant especially Ben, Adam and Jordan We ate in mash and barell every night which I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“great holiday park”

Written on: 20/08/2012 by cysmith16 (1 review written)

No complaints. We are no strangers to Cameron House and Gleneagles. Accommodation is always sterling. Entertainment is better than Centre Parcs. Great value for money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“holiday experience”

Written on: 23/07/2012

Upon arrival at park everything looked good untill you opened the door to the caravan,the smell of vomit was the fist thing to greet you.The floor was filthy all sticky, the seating was covered in juice as was the tv unit it had crisps stuck to it.As for the pots thay had been used by prevous occupants and put under the sink unwashed.Three people signed the card on the table to say that they were responsible for cleaning that van i would personally sacked the three of them an absolute… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“great week on half board shame its the last year”

Written on: 14/07/2012 by lippylucy (2 reviews written)

first time at craig tara there was 6 adults and 6 kids in different apartments half board, found the apartments wernt so spacious but managed to live the week in them as most the time was out, park nice clean and neat caravans were spaced out great, half board was great food was good choice to choose from and always hot,staff were friendly also,even though there was a lot of people dining in this restaurant there was enough tables due to people coming and going,kids loved half board so much… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“best holiday ever”

Written on: 06/07/2012

we have just returned again 6 years running love craig tara with our 3 kids.will be booking for septemer.lovely caravan very clean and the boys with the slide and go carts looked after our kids so well.one in particular ryan who was fantastic with the kids he was new this year but kids loved him.airspace is great as well as the swimming pool.look forward to september now.only one fault one girl in airspace doesnt have the patience to be working with kids kids were scared of her,the park is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ayr75's Comment

Written on: 11/07/2012

did you know that haven offer an activity pass there are 2 options pass 1 offers 6 activitys for 36 pounds and pass 2 offers 12 activitys for 72 pounds further details are on the haven web page at www.haven.com/activitypass

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“dont go”

Written on: 28/05/2012

went to craig tara with my little girl who is one for 3 days had ants everywhere in the caravan went and told them the said there was nothin they could do so we defo wont b back the caravan was horrible… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ayr75's Comment

Written on: 01/06/2012

i find it hard to believe that they would not sort this problem .out they have empty caravans for when things like this happen .

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Smithie22's Comment

Written on: 09/07/2012

Ayr75, if you care to read my own review again you will note, I did not take a £9.50 holiday!!! I paid a ridiculous amount for the attrocious conditioned "platinum" level caravan. Best on site I believe!!! Anything else stated in my review is completely true and accurate, as experienced.
The only thing that is off is the arrogance of haven in treating customers in this manner, and refusing to address any complaints. Realistically, nobody expects the Ritz at a holiday camp, and I'm pleased that this overpriced, rundown, filthy site and its disgracefull ACCOMODATION satisfies your exacting standards!!! However some of us expect jist a little bit more for our hard earned money!!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ayr75's Comment

Written on: 06/07/2012

i dont work there but i do holiday there 2 times a year and some of what you have said is rather ott to say the least any accommadation which is infested with ants is taken out of use until it is cleaned if you only payed for a standard caravan thats what you will get some people expect the ritz well you wont get that there your review is like most of them on here more than likely from people who booked through some news paper promotion and want top grade accommadation at cheap as chips prices.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Smithie22's Comment

Written on: 06/07/2012

Ayr75 must be a staff member!!!!!
This guests experience is indicative of the attrocious accommodation, and disgraceful attitudes towards customer service offered by Haven, and their staff at Craig Tara. I reitirate the advice " DON'T GO"!!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 4 Comments
★★★★☆

“the demolition of the turnberry gardens.building.”

Written on: 12/05/2012

as you might or might not know from next year craig tara will no longer offer halfboard holidays as a result of this the turnberry gardens building is set to be demolished at the end of this season .i feel that haven are making a big mistake in doing this as lots of people use the turnberry gardens restaurant.as yet haven have not said what wiil replace the building. but i would not be at all surprised if the area was used for yet more caravans its all very well adding more caravans. but you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“great family holiday holiday”

Written on: 30/04/2012

i am just back from a 4 night stay at craig tara on the 23/04/2012, and am glad to say me my wife and 2 kids had a great time its the third time ive stayed at craig tara and 5th with haven and by far this was the best holiday we have had there the park was clean and well kept the pool was great the shows the crew put on every night were great the 4 year old loved them, we particularly enjoyed the new airspace sports hall next to reception the facilities and activitys were great as were the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“value for money!!”

Written on: 15/04/2012

i just arrived home from a monday to friday half board holiday at craig tara with my girls we had a real good time. we paid around £270 that was for 4 people meals were good, staff worked real hard to look after us during our stay, accommodation was ok. we visited the heads of ayr farm park a must see, we also went into ayr town center,i think this was our 4th visit to craig tara my only advise is GO HALF BOARD it is not as expensive as you may think in fact i bet there was people there… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Reviews up date”

Written on: 12/04/2012

I have done this site often even hagerston and must sa i liked hagerston better more stuff to do .Also why does no ONE FROM HAVEN HEAD OFFICE COMMENT BACK TO HOLIDAY CLIENTS ABOUT WHAT THEY WRITE ON HERE VERY POOR FEED BACK NO WOUNDER THEY GET BAD COMPLAINTS .aND MOST OF ALL THEY GET AWAY WITH IT Wellliked it was in good part of scotland .And bad part is dirtyness… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ayr75's Comment

Written on: 09/05/2012

hagerston is to quiet for my family we much preffer craig tara

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview