Written on: 19/10/2012 by adeash1999
Absolutely Fantastic. Nothing was too much trouble. Caravan was fantastic. Funstars worked endlessly to Entertain, "They were FANTASTIC". Everywhere was spotlessly clean and well maintained. 200 Mile to get there BUT will be returning. The new show bar was amazing and Immaculate. Congratulations to all at Haven Caister Sands, you were a credit. 11 out of 10. Highly Recommended. Best Wishes Ade Stain Walsall (read more)
Written on: 25/09/2012 by tugboat77 (1 review written)
Absolutely amazing, i cannot fault any of it, the new showbar is spot on the entertainment excellant and all facilities top notch. The funstars were excellant with the kids always happy to chat or swap pin badges. The pool and slide and jacuzzi was perfect wish slide would stay open all the time thou. Got home and booked for the following year already kids even started a countdown chart they loved it so much!!!!!!!!!!! (read more)
Written on: 25/07/2012 by sandybabe
This was the worst haven park i have been to and i have been to 5,we booked the 3 bedroom delux caravan in July,the beds were made up but the bedding was damp,the fridge was ok but the freezer compartment did not work,the cooker was rubbish it took to long to cook anything and the pans were rubbish. The entertainment was a bit of ok but not enough of it,they repeated the entertainment and quizes twice so that was really annoying.I have 2 teenagers and apart from 1 hour a day teen club there... (read more)
Written on: 19/05/2012 by MandiePrior (1 review written)
We spent a week at Caister in May 2012 and loved it so much we are planning to go back in a few months. The funstars are amazing, especially Wayne, Stuart, Hannah and Joe. We actually didnt even want to come home, we arrived home yesterday and are still wishing we were still there. Our holiday was FANTASTIC and it was the funstars that made it so brilliant, they do an amazing job and we were sad to say goodbye to them. There was so much to do we didnt even need to leave the site in the week. (read more)
Written on: 11/08/2011 by Denisecraft (1 review written)
Eceptional entertainment team, I don't know where they get the energy from, Everyone we came into contact with were very polite & helpfull.We took my 87 year old mother with us never had so many late nights she loved the entertainment sitting with her point of larger.We had a disabled unit accommodation. Accomadation met all requirements, value for money holiday, off to Haven Primrose Valley Bridlington in September looking forward to it if it's anything like Caister I'm sure we'll have a... (read more)
Written on: 06/08/2011 by bowler24
had a great family holiday, nice clean caravan, very home from home and very cosy, nice beach, plenty to do on park, staff very helpful and friendly, well be back!!:) THE ONLY THING WE DIDNT LIKE ""WAS HAVING TO GO HOME, COULD OF STAYED ANOTHE WEEK"!!!!! (read more)
Written on: 20/05/2011 by effar (1 review written)
Our stay in Caister was fantastic. Caravan was clean and spacious and staff very helpful. We shall certainly be back.
Site is in good position next to beach, good paths for long walks, Caister village with in easy walking distance, bus stop convenient outside main gate with good route to Gt Yarmouth and all its attractions and shopping.
Written on: 12/04/2011
Me and my family absolutely loved those 2 weeks ,we have spend in there .
The beach was beatiful ,the children playing area was pretty amasing and we definitely going again. :D (read more)
Written on: 23/01/2011
As on of our first family holidays i must say we were pleasantly surprised ! we wanted a budget break and booked a standard chalet! it was fantastic! clean and had everything we needed! cooker was a bit hard to use . but i got there! would definitley go again it was ideal with everything i site we needed plus was easy distance to visit different attractions! our friends stayed on the touring part and it was fantastic the pitches are very well equipt and easy to set up . The pool was also... (read more)
Written on: 31/10/2010
death trap. live wires in sauna. pool freezing. gas fires in carvans don't work. pool filthy. (read more)
Written on: 26/10/2010 by acsc (1 review written)
We have stayed at Caister Haven a few times, enjoyed each stay. If we had any problems this was put right straight away by the staff. Found the soft play area great for the kids, outdoor activities great for kids, situated right on the beach, site has swimming pool, pub,restaurants etc All the activities we chose during our stay did not incur further charges, I'm sure there were activities that were chargeable but we found enough to do to avoid this. The kids love it, we love the break and... (read more)
Written on: 08/10/2010 by hazel brookes (1 review written)
Took the standard Plus 3 Bedroom at the Haven in Caister 4 days beginning of October, caravan was grubby, 1st night hubby got stung by somethin the colour of a beetle but with a stinger. I got bit to death with flea bites, my 10 year old slept on the sofa the baby shared with dad. October 4 days but EVERYTHIN closed activities couldn't do 8 out of 10 of them, a member of staff stated no use bringing staff in for 1 or 2 things just for 2 or 3 kids. You could peddle around in a golf buggy £10... (read more)
Written on: 06/09/2010
we had the best holiday ever team entertainment term were the BEST,they work so hard morning till night always smiling nothings to much trouble. they made our holiday at Caister and want to go back next year, :o) everyone who worked there were so friendly our caravan was spotless couldn't fault the holiday at all and weather was good to :o) thanx haven mates you were all fantastic xxxxx (read more)
Written on: 29/08/2010
We stayed at Caister for a long weekend: me, my husband and my nearly-four-yr-old. Although we had a wonderful time, there are a few factors which did not meet our expectations. You could not fault the cleanliness of the caravan, but this did not make up for the 20 minute walk to the entertainment complex of an evening. This was especially hard at 9pm with a very tired toddler! When we did reach 'Neptunes Palace', we were faced with 100 degrees heat, and music so loud that our ears almost... (read more)
Written on: 25/08/2010
Just got back from 2 weeks caister Haven.
Weve been going to this site for 12 years and have slowly watched the decline in this once great holiday park.
Lovely well maintained caravan
Close to beach
Staff polite and helpfull
Good bus service into town
Beach filthy with dog poo,used nappies and general rubbish
Lack of amenities at far end near beach,bbq closed,shop closed,carasel club closed,Monte carlo amusements closed.
The seagull club is still open but the beer... (read more)
Written on: 10/08/2010
Enjoyed a fantastic week at Caister with the family. Wouldnt say the drinks are that cheap but if you go for a 4 pint pitcher its better value. Plenty to do on site and its very close to a nice enough beach. The caravan we stayed in was ok but we didnt find it was very clean and the lack of a hoover wasnt the best especially staying with kids! All in all it was fair enough value and i would reccomend it to families. (read more)
Written on: 19/07/2010
I would like to thanks the Haven's customer service team we were booked to go away on the 2nd july for 10 nights. My father in law passed away and we had to cancell. When i phoned the staff were excellent and they did everything thay could to get me another holiday at no extra cost. We got booked to go Caister at Great Yarmouth we had a great holiday. The park was excellent not to big. We had a prestige van which was great very clean and beds made up. My daughter loved the pool and the... (read more)
Written on: 11/07/2010
Everything about this site was magic. The caravan was very clean, the staff very helpful and friendly and the proximinity to the beach outstanding!
There was a lot for the kids to do, playgrounds, new activities to try, a lovely clean pool, and a holiday club to look forward to every morning.
The park was very close to the town centre, so a short drive to the near-by Sea Life Centre was no problem at all.
All round, a fun and relaxing break on a budget.
Written on: 05/07/2010 by keith pettitt (1 review written)
we had a long weekend at caister and found the caravan very clean and spacious, the staff were very friendly and courtious, there was a lot to do on site and we thoroughly enjoyed our stay we were close to the beach and only a short drive away from great yarmouth [10 mins aprox] and about 25 mins from pleasurewood hills, our ages ranged from 9 to 74 and there was plenty to do for everyone, the only problem we had was we could'nt stay longer. (read more)
Written on: 04/07/2010
We had a fantastic time at this park. It was not too big- just the right size. Our caravan (Prestige) was great and everyone on the park was very friendly. We loved all the restaurants and were surprised how good value all the things were. Our little boy (21 month old) loved the playgrounds and the pool. There are also loads of things for older children to do. It was great how close we were to the beach- the park has its private entrance to the beach. It's nice being just outside Great... (read more)
Written on: 16/05/2010
LEWIS C IS SO CUTEEEEEE
LEWIS H IS MY BEST FRIEND HE WAS GOOD
MEL WAS A GOOD ENTERTAINER
STUART WAS THE BEST ENTERTAINER
SO WAS SHERREL
MICKEY WAS FUNNY AND CAISTER WAS BRILLIANT XXX LEWIS H AND LEWIS C XXXX
CLUB R N B ZONE WAS GOOD ,MASH AND BARREL WAS EXELLANT I LIKED THE WATERSLIDE IT WAS BRILLIANT
FROM CHLOE AGED 10 X FACTORING ALL THE FUNSTARS(MOST OF THEM MADE IT ) (read more)
Written on: 13/05/2010
Going at the end of May again with my mum(73), aunt(79) son(14) and his friend(14). This will be about our tenth year running. We always have such a laugh, my mum and aunt have alreay packed. it gets better every year, I especially like papa johns. (read more)
Written on: 11/04/2010
We've been to Haven Caister 4 times now and continue to go every school holiday and some weekends we enjoy it so much were actully going there on monday, and there are so many things to do if your looking for a quick fun and family holiday caisters the place!
with indoor and out door activites theres 3 brilliant slides on site with little cars next to it which are also great and theres a zip line for the daring ones which lets you see the whole park.
the staff there are exelent and are great... (read more)
Written on: 10/03/2010 by eyeliner1x (1 review written)
Been going to caister for 17 years, it has lots to do for all the family and staff are lovely! A little tip that will save you some cash, ladies take a large handbag when going to the club and smuggle in your own drink :) works like a charm! The kids love Caister and we make it a tradition to go back every year for a short get-a-way. The funstars are always brilliant, the entertainment is great and i really don't see why everyone is complaining, it's a holiday park not a five star hotel, if... (read more)
Written on: 07/03/2010 by ajg10 (6 reviews written)
stayed there for a week in oct , great park lots to do , very good drinks /food in the mash and barrel resturant even better breakfasts, club house could do with a update , very clean park great staff our caravan was right next to the beach will book again (read more)
Written on: 19/01/2010
have been 2 caister twice now both times through sun holidays & the kids love it here. The entertainment was fab & its the longest i've even seen my kids sat still & quiet!! i was a bit worried when told we were in a chalet as they dont look nice from outside but they were a good size & clean & also had an added bonus of a nice grass area outside where the kids could play footie where we could still c them from the chalet. Did think however the car stereo in the lounge area was a bit tacky!... (read more)
Written on: 18/11/2009
We spent the half term holiday at Haven's Caister Park. The first time I'd been to a Haven Park, and also the firt time visiting Great Yarmouth. We booked a standard caravan, Mon - Fri for under £200, so we certainly didn't expect luxury. The caravan was better than I expected, especially after reading some reviews here. It was clean enough, although the bottom of the shower could have done with some mould and mildew spray, and the carpet had seen better days. The kitchen was well stocked... (read more)
Written on: 03/11/2009
Will not return
We got a 'cheap' break by collecting tokens through The Sun newspaper - bought the paper especially. On top of the £60 to book, we were charged £30 for power!!!!, £30 for leisure passes and an additional £12 for linen hire (we could have taken our own I suppose).
Once there, the superior caravan felt damp - I suppose it was October/November. The bathroom was very small and could have done with a decent clean but the rest of the van was relatively clean.
The site itself... (read more)
Written on: 22/09/2009
I have been using Haven for a few years with my young children but have never been to caister so for a change we booked there!!!!!!!! DONT..... Very run down... Worse was that when we got our keys for our caravan they showed us on the map where we would be!!!!!!!!!!! Word for word... Go back the way you come in go down the main road past the housing estate past the shops and right at the bottom... Well RIGHT at the BOTTOM was the main road not 20 ft away from our caravan!!! with a housing... (read more)
Written on: 29/08/2009
Caister Holiday Park is a great place, friendly staff and site overall clean. BUT Superior caravan - mould in bathroom around taps and in shower. Dirty around base of toilet, dirt marks and dust on shelving, light switches and radiators, rubbish under beds. Filthy around kitchen work surface, crumbs on cooker and around microwave. (read more)
Written on: 25/08/2009
it was great at caister holiday park. ther was so much to offer and compared to toher parks in the area i found it to be more chid friendly. it can be crowded at times but if u go out of season like i do then you have the run of the park and it makes the experience alot more enjoyable. as for the things to do off the park the great yarmouth is just a short drive away and there are plenty of attractions to keep the whole family entertained. (read more)
Written on: 20/07/2009
Just returned from Haven Holiday park (7 nights) staying in a 2 bed chalet, the appartment was clean and good value for money. The Neptunes bar was fun but get's a bit boring and have same songs and shows most nights. I found some of the staff rude, but the park made up for that, because there is alot for familys to do there. (read more)
Written on: 29/06/2009
Haven Holidays is a great park , has just had a lot of money spent on it , (read more)
Written on: 23/06/2009 by JunesSis (1 review written)
We have just returned from a 5 day break to Haven Holidays, Caister. We were pleasantly surprised as we were unsure what to expect as we booked a cheap break through a national daily newspaper. We stayed in a 2 bed chalet and used the site as a base to explore the surrounding area so we did not use many of the facilities. The staff were friendly and the site was kept clean and to a good standard. Neptunes Bar wasn't to our liking but that's only our opinion as we are a middle aged couple... (read more)
Written on: 30/05/2009
We have just returned from a 4 day break to Haven Caister we had a great time me my husband 5yr old and 10mth old. The staff were extremely helpful and our caravan was very clean and comfortable. We would definitely return my 5yr old just didn't want to leave. (read more)
Written on: 11/04/2009 by Fozzy13 (1 review written)
Just returned from a 4 day break with Haven Holidays at Caister - had a really good time. Plenty for the kids to do. Caravan was clean and well equipped and in a good spot. Staff were all very helpful. Been to a couple of other Haven sights and this is my favourite so far. There are 2 show bars Neptunes (VERY BUSY - get there early!!) and Seagulls. There is also a brand new arcade area new this year which is attached to a pub and restaurant. The beach is very close although we found it a bit... (read more)
Written on: 05/04/2009 by ajg10 (6 reviews written)
Caister Holiday Park was a first class park very clean and very well kepted , (read more)
Written on: 09/01/2009 by racheyliz
The beach is excellent and the site is well laid out. We went in October half term. Our Haven Holidays caravan was excellent (but we did pick the high standard one). However the cramped changing room for the pool was dirty and not heated. It was freezing in there! It also had limited opening hours and shut at lunch time. The entertainment in the evening was very crowded, almost impossible to get a seat and not of a high standard. If you are the sort of person who loves noisy, crowded... (read more)
Written on: 21/11/2008
Find most of the staff are friendly. The haven office end of the site is nice and cared for. On the other hand the beach end (mostly caravan owners funny enough) looks run down dirty and has had no improvements. There seems to be a lot more groups of teenagers hanging around in the evenings and leaving litter around the beach and grass areas. (read more)
Written on: 02/11/2008 by tommycee (1 review written)
Having been coming to Caister since 1990s its always a nice well run site. However Bourne leisure need to invest in bringing the place up to Standard. Neptunes is a fantastic club with good acoustics, but all the lighting and sound system need updating. Bourne leisure should try marketing the place as a venue for Groups and perhaps themed weekends outside the main season. What was once a Flagship of the Haven (Rank) Brand and previously Ladbrokes. Please Bourne Leisure sort it out. (read more)
Written on: 05/10/2008
Very good chalet although was basic, close to the beach which was great for the kids. Entertainment was good value for money although we had to get there very early for a seat. Food facilities were ok, especially Mash and Barrel. Activities for the kids were good value most of them costing £5, overall enjoyed the holiday and would go back. (read more)
Written on: 25/09/2008
Used to love coming here but now my kids get bored. The place looks rundown and looks rough at the beach end while the Haven office end looks cleaner and more cared for. Don't think we will bother next year will try a new site. (read more)
Written on: 24/09/2008
Used to be a lovely site to stay. The seaguls club used to be free now you have to pay a lot of money for a pass only want a beer the rest is a waste of time. (read more)
Written on: 12/09/2008
I hated holidays in the U.K until I went to Caister. There is so much for the children to do and I had a great holiday. I booked through the 9.50 holidays in the sun, which is a great way to try places. I will be booking through haven this year. Great play area, entertainment, security on site, you will not need to leave the site for anything. There is even a Chinese on site. You come away of a bit of a down, as you spent the whole week on a high. Excellent restaurant and bar which was... (read more)
Written on: 26/08/2008 by travis1265 (1 review written)
Beware, I do not recommend visiting Caister unless you really like a good horror story. On arrival into the site you may be forgiven for thinking that you have stumbled onto the set of "On the Buses" or "Carry on Camping". It's a real throw back from the 70's. Some of the staff were extremeley unhelpful and rude. We were kept waiting at reception for hours whilst our caravan was being "sorted". Eventually turned up to find a handyman trying to put fridge door back on (to no avail).... (read more)
Written on: 03/08/2008 by hhove (1 review written)
I'm Belgian and it was my first time to visit a British holiday park.
We were in a chalet. It had everything you need, but nothing more. The chalet looked very outdated and didn't smell fresh.
The swimming pool is a disaster! Has probably been bombed by the 'Luftwaffe' and never been restored since. Some of the security people in the pool were fat and constantly whistling. My 3-year old son was supposed to go alone on the water-sled and was forbidden to be accompanied by a parent, safety... (read more)
Written on: 30/07/2008 by melh (1 review written)
Stayed in a superior plus 2 bedroomed caravan beds were made up on arrival so that was good very clean, parking spot next to caravan, close to all amenities, all sorts to hire, the beach was beautiful and only 2 minutes walk, staff and security very polite.
Our overall review to the site is we loved it and are looking forward to going again next year. (read more)
Written on: 27/06/2008 by gaz76
On the whole the park was good. Security was good. Chalet smelt mouldy, cobwebs, dirty floors, dirty windows, dog poo outside chalet. Not a very nice place to stay. We will never stay in a chalet on the haven site again. On the internet it looked much better. Staff weren't very helpful when we complained. Really puts you off returning. (read more)
Written on: 25/01/2008 by feehughes
Drove for 9 hours from Scotland to get here expecting "luxury silver chalet" was anything but luxury! Complained straight away but told was fully booked wait till Monday and would be moved. When Monday came offered only one alternative on other side of park in caravan. Son took ill in restaurant was sick everywhere and no staff willing to help me even though struggling to take sick son out and 3 other kids. I left the next day cutting short my holiday but when complained was offered no... (read more)
Written on: 09/01/2008 by jedimasterlincoln (1 review written)
2007 was our first holiday here & it exceeded our expectations. There were 6 people in our party, with the 4 children ranging from 7-13. The caravan was Silver 3 bedroomed and adequate for the numbers. If we had wanted hotel-standard acccomodation then we would have booked a hotel.
They did leave us an extra set of double bedding - but this was easily swapped for the single set of bedding they failed to provide us with.
We KNEW the on-site shop was the sort of standard you'd expect from a... (read more)
As rated by real users
"Disappointing" Read More
"Bar prices disgusting" Read More
"Do not visit this holiday park" Read More
"Great time, Great Park, Great ..." Read More
"I used to work at Camp Kimama" Read More