Haven Holidays, Presthaven Sands Reviews

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2.7 stars
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Average Ratings for Haven Holidays, Presthaven Sands

  • Value for Money2.7 stars
  • Overall rating2.7 stars

50 Reviews For Haven Holidays, Presthaven Sands

  • Guest 19th Nov 2009

    Reviewer rating: 1 stars


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    Having had and enjoyed other Haven holidays we were looking forward to our stay at Preshaven Sands, however our beaming faces soon turned to dismay as we arrived and drove through the site to the reception... we were met by what can only be described as a sh**te hole! Filthy, falling apart at the seems buildings, and as we got our of the car we were hit by the overwhelming stench of urine. We put on a brave face and got our caravan keys, we had booked a platinum caravan as they're the only ones they don't allow smoking in and with a 6 week old baby this was a must, and to be fair the caravan was beautiful and clean.... much to our relief. We spent our week trying to find anything in the area to do so we could spend as little time as possible on the park itself, which defeated the object of a relaxing holiday with plenty of entertainment for the kids as we spent hours driving to different places.
    The smell of urine outside the entertainment area remained for the entire holiday, and we also witnessed several people driving from their caravans to the show bars( probably a mile or so away ) at night and driving back after several drinks..... Not a good advert for a child friendly environment.
    All in all, unless Haven decide to spend some serious money on this park to get it up to scratch.....i.e; demolish the existing facilities- DEFINATELY ONE TO AVOID!!!!

  • Guest 9th Nov 2009

    Reviewer rating: 1 stars


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    Booked holiday with Presthaven sands though the sun newspaper for 3 nights stay it was shockinly bad. I up graded the caravan to a luxury there was nothing luxury about it the canavan carpet was dirty and floor, the cooker was dirty and all the knifes, forks etc were dirty too so all had to be washed.we had 1 drinking glass so had to go and get another. The caravan was freezing cold you could feel the draft though the windows and doors so we slept on the sofa bed which was moldly.
    The fish n ch ...

  • Guest 23rd Oct 2009

    Reviewer rating: 2 stars


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    Booked through the sun holiday tokens paid £120 for our stay. Site itself run down, shabby stinky club house,pool disgusting. Caravan even though was upgraded was dirty, smelly carpets, real shame cos if they spent money on club, and pool area would bring in more satisfied customers. The beach if you stay in caravans near site entrance is a distance away to say the least... Disappointed stay.

  • Guest 20th Oct 2009

    Reviewer rating: 2 stars


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    Stayed on our first Haven holiday at Prestatyn and it was horrendous..... The saying get what you pay for springs to mind - £60 for family of 4 from Daily Mail - never again and would be dubious about going to another Haven no matter what i pay! There were loads of issues;
    - queue to check in was ridiculous - wait time nearly an hour.
    - caravan was v v v filthy - beds stunk/had stains and ended up with black feet from floors - had to clean kitchen and bathroom and wash pots/pans again
    - ...

  • Guest 4th Oct 2009

    Reviewer rating: 1 stars


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    Presthaven sands is a hell hole only lasted one night !!! our caravan was a prestige and it was filthy so they put us in a platinum that was just as bad also we didnt know that there were teenagers next to us and kept us up all night will never have a haven holiday again dirty dirty dirty waiting now for my full refund DONT GO !!!!!!!!

  • Guest 28th Sep 2009

    Reviewer rating: 5 stars


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    i went to haven Presthaven Sands last week it was fab staff was very helpful pools was nice lots to do parks was fab kids love them arcade was good lts of things it there big club house yes it did smell but what can u expect nearly end of seasion had lots of people in there over holidays what do people want them to do close club down rip carpets up and change them now i think there would be alot more complants if the closed the clubs. the kids loved it ea burger king hadsome good deals on sh ...

  • Guest 28th Sep 2009

    Reviewer rating: 3 stars


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    Arrived at Presthaven Sands on the 25/9/2009, for a 3 night break, via the Daily Mail Offer, had asked about an upgrade, when making the service charge payment, but was advised not an option, we were a delux plus.
    When we arrived we were given a set of keys, however neither myself or my husband , were able to open the caravan door, so we went back to reception, were were advised the caravan had required a lock change, and were given new keys
    When we entered the caravan, the smell hit us, then we ...

  • Guest 23rd Sep 2009

    Reviewer rating: 4 stars


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    Myself and my partner booked a three night stay in Sept from fri - mon with The Sun £9.50 holiday offer for us and our two children to Presthaven Sands. It cost £120 altogether for our stay after we upgraded our caravan from standard to luxury plus. This was our first caravan holiday and so were new to Haven also. To be honest I was absolutely dreading going after reading the dreadful reviews and we were really expecting the worst.

    Directions to the park are not very clear and our s ...

  • Guest 22nd Sep 2009

    Reviewer rating: 1 stars


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    we went to presthaven in july and it was awful, we had booked for a 7 night stay but only managed 3 nights. the caravan - superior plus - was dirty, i had to clean it before we unpacked. stained carpet, sofa + net curtains. the water heater was also broken. we went to the clubhouse and our feet stuck to the carpet- it was awful. it certainly came to life after midnight- my two children were scared at the shouting and arguing by a few of the other park users at around 3AM!! we would never reccomm ...

  • Guest 19th Sep 2009

    Reviewer rating: 2 stars


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    Just returned from presthaven holiday park ,stayed in a prestige cavavan blinds in kitchen and toilet needed cleaning or changing very dirty. TOILETS at the swimming pool were disgusting to say the least the whole swimming pool needs knocking down.where do i start about the club house what a disgusting smell the carpet was gross we went to the manager next day to complain she told us it was getting cleaned as we spoke she said that it would be better when we went down on that night well let me t ...

  • Guest 17th Sep 2009

    Reviewer rating: 1 stars


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    Presthaven Sands caravan hygiene disgusting , fish n chip shop was great!! service was great!! mash and barrel restaurant breakfasts apalling and definetlely not value for money at all. cabaret show was entertaining however staff behind the bar were slow and some were rude good access to the beach overall our visit to the park was not enjoyable and we will not visit again .

  • Guest 12th Sep 2009

    Reviewer rating: 4 stars


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    My friend and I (58 & 60)have just returned from Presthaven Sands, we asked to be close to the facilities and were given a lovely caravan within easy walking (distance due to mobility problems). Although we did not use the facilities only the 1st weekend my granddaughter aged 4 really enjoyed herself, there being 2 pools, soft play,outdoor playground. The site itself catered well for the youngsters but nothing for the oldest generation, having been to Haven sites before we were aware of this and ...

  • Guest 1st Sep 2009

    Reviewer rating: 3 stars


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    We had 3 nights at Presthaven Sands in July, me and my husband, 12yr old son and our little dog. Our caravan - a Prestige Plus, was spotless with plenty of room and in a nice area. We loved the site as we were there for long walks on the dunes and beach and also enjoyed the Gokarts.
    My husband and son were not impressed though with the swimming baths and I thought the entertainment in the evenings was inferior compared to some sites I have been on (Hafan y mor was great).I also wish there had b ...

  • Guest 31st Aug 2009

    Reviewer rating: 2 stars


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    not much wrong with Haven Holidays Presthaven Sands park yes pool looks old and tatty from outside, but is fine inside i do beleave this is being refurbished for 2010,we never went into the club house (i don`t do bingo), food at the mash and barrel is fine when not busy don`t go there on the first night,caravan was ok could of been cleaner but thats haven for you just a shame it was 25 feet from a main line train track that ran from 5,30 am to around 12 pm ,what realy lets the park down is the p ...

  • Guest 30th Aug 2009

    Reviewer rating: 1 stars


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    Having booked a 2 night stay at Presthaven Sands for a short break over the August Bank Holiday weekend all I can ask myself is...why ?!

    We had booked a 2 bedroom Standard Plus (costing £200 - this caravan should have cost £500 for 2 nights but we received a £300 discount)and was a little nervous upon reading the reviews the morning of our arrival. We were right to be nervous...it is worse than anyone has mentioned on any of these sites.

    We checked in at 6.30pm and had checke ...

  • Guest 5th Aug 2009

    Reviewer rating: 1 stars


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    Got back from Presthaven Sands in Wales on saturday, NEVER AGAIN!. Luckily for us we booked a private caravan which was lovely nice size and quite cheap for the 6 nights, had everything we needed, would recommend the caravan but pointless due to the location. On arrival you couldn't tell you was on a Haven site at all. Had problems finding the caravan. We went straight to reception to purhcace our passes. I paid £71 for 2 adults and 1 child, My 6 month old was free. If you do decide to go ...

  • Guest 3rd Aug 2009

    Reviewer rating: 3 stars


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    I have just come back from a weekend in presthaven. Have to say the kids enjoyed it but theyre only 6 and 4 large group of us. Caravans were dirty dishes were old and beds to small plenty of storage though for clothes etc etc. The whole atmosphere was what bothered me i am of ethnic origin and felt that 95 per cent of the ppl were talking to us like we were aliens and had 2 heads. staff were rude and arcade to loud be prepared 4 a very long wait to check in.

  • Guest 30th Jul 2009

    Reviewer rating: 1 stars


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    Where do I start?I booked a 'prestige' caravan at Presthaven sands through Haven thinking it would guarantee me comfortable accomodation.What a joke.The caravan was filthy.The carpet was caked with dirt.The blind in kitchen area had a layer of grime on it.The seats had hairs and crumbs all over them.I complained to reception who sent a cleaner up who was in and out in all of 5 minutes.The site itself is tatty and everything looks tired.Mash and Barrel food is rotten.Tables are sticky and carpets ...

  • franfromhull 29th Jul 2009

    Reviewer rating: 1 stars


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    just got home today from presthaven sands we were so disgusted with the whole experience we have come home 3 days early.
    the club house smells the carpets need throwing out everything is about targeting kids to spend money.
    the caravan stank and if you prefare to got to bed at a reasonable time forget it you constantly get woke up at 2am by people coming home from the club house.
    everything is an extra cost even the deposit for the tv remote control
    beware take lots of cash with you because you ...

  • Guest 23rd Jul 2009

    Reviewer rating: 2 stars


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    Caravan = Old, small, dirty, lacking basic equiptment.

    Club = Very smelly, over crouded, beer soaked carpet, rubbish entertainment.

    Mash and barrel (pub/reasturant) = Really good food, not too badly priced.

    = would never holiday at presthaven sands again.