Haven Holidays, Riviere Sands Reviews
Latest Reviews
★★★★★
“OMG.....”
Written on: 04/09/2012
well i think this holiday was awesome and i really enjoyed it esp.surf lessons and just chillin out on the beach but i think the beach access could be improved but I LOVED IT, BE seeing u guy's soon!!!! (read more)
★★★★☆
“august 3 to 10th Riviere sands”
Written on: 12/08/2012
the most friendly staff we have met on any holiday no matter how much pressure they were under cornish cafe always seemed under staffed for peak season, bluff good service never waited longer then 40 minutes for well prepared meal (read more)
★★★★★
“Great Family Holiday!!!!!”
Written on: 04/05/2012 by BarryMDavis
Having read some of the reviews on Haven Riviere Sands before we went away we were worried what we might find when we got there. Luckily we were pleasantly surprised to find a very nice holiday park. We arrived at around midday and were told that check in hadn't started yet which we know when we booked it and we were supposed to check in a 4pm but when we came back at 2.30pm our caravan was ready. Check in was very quick and easy and when we got to our caravan it was very modern, clean,... (read more)
★★★★★
“Brill”
Written on: 14/04/2012
After reading one review I thought the haven site was great and absolutely enjoyed it I would defently come again my in laws loved it was wasn't to busy and my son had a great coming from Cornwall myself I'd will be booking again don't take no notice of what people say come and visit yourself you will have a wonderful time the entertainment was excellent please don't let these people put you off when we went to Wales on our first hoilday it was very good to noise and enttertainment was very... (read more)
★★☆☆☆
“OMG!!!”
Written on: 17/06/2011
i came home today from rivera sands THANK GOD. i have to say i was very disopointed by this haven site. having staid at peron sands i expected the same. i had four children with me 11,7,6, and 14mnts one of which is disabled. i booked a standard 3 bed caravan. ON arival i first noted that the site was very dated and small. i then went to check in. staff were very polite and helpfull i got my keys and proceded to my caravan. the van was not nice but the park was fully booked so i had to make... (read more)
★★★★☆
“We are at Rivi re Sands now, preparing for our last...”
Written on: 28/04/2011 by Mancitymickey (1 review written)
We are at Rivi re Sands now, preparing for our last evening on-site. Having read the reviews on here, we were a little concerned about the quality of holiday that we were about to have.
We needn't have worried. The camp is well presented. The staff are all friendly, although it takes a while to get used to their Cornish speed of working! The chippy is good, the food in the Bluff Inn is really good and the beer is good too. The entertainment do their best to do a good job without causing...
(read more)
Guest's Response to Mancitymickey's Review
Written on: 10/07/2011
Well I would agree with the first review. I had a fantastic holiday. All the staff were so friendly and the park and the caravan were immaculate. Great place to explore Cornwall and would definitely holiday there again.
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★★★★★
“We have just returned from another short break at...”
Written on: 08/04/2011 by peanutsrcool (1 review written)
We have just returned from another short break at Riviere Sands, they have made loads of improvements for this year, the pool has been updates and looks great, new entertainment and more out side acts, they food at The Bluff has improved alot with the new menu,
During our stay we had a massive power cut,lasted about 6 hours til about 1am, not the fault of the park, a cable had come down but with in about 30 minutes they had the staff out knocking doors and explaining and checking on us all,...
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★☆☆☆☆
“Caravan was dirty on arrival although a note was left...”
Written on: 20/11/2010
Caravan was dirty on arrival although a note was left saying it had been cleaned.Great if you want to spend the first 45 minutes of your holiday cleaning.
The caravan left a lot to be desired since holidaying in October, you don't expect the weather to be great.
However there were missing window wedges on nearly all windows which meant that they could not be closed properly. When the wind got up the curtains were blowing all over the place and it was freezing cold.
The whole place needs a...
(read more)
★☆☆☆☆
“Absolutely disgusting to stay in Riviere Sands, Hayle....”
Written on: 07/10/2010 by una kelleher (1 review written)
Absolutely disgusting to stay in Riviere Sands, Hayle. The "Exclusive" Caravan was "wonderfully" described on the website. A pack of lies. Disgusting and tacky. What a shame for such a beautiful location and county. Be truthful to the customer. Advertise truthfully. The Bluff Inn was absolutely disgusting. I had to give one star to each category because it is mandatory. Overall score is zero. Disgusting. (read more)
★★★☆☆
“We booked our holiday a year ago(July 2009) at riviere...”
Written on: 08/08/2010
We booked our holiday a year ago(July 2009) at riviere Sands and after looking at all the options and the pictures of the caravans we chose the exclusive caravan because we were looking for something a bit special... Our first impressions were"WOW" the sea view was fanastic but the caravan was nothing like the pictures on the internet.The caravan was much smaller and the overall specification was nothing like we expected or was stated in the brochure.Looking back the lower graded caravans... (read more)
Peanutsrcool's Comment
Written on: 10/08/2010
I have stay on this site on many occasions and always found the staff to be exttremely helpfull, whenever we have had an issue they have been and sorted it with in half an hour. [name removed] in reception goes out of her way to help and [name removed] was so funny, she had us in stitches.[name removed] on the maintainence team was at our unit with in 10 minutes when we couldn't work our tv.The site is small but we like it and have been going back for 3 years because the staff are so friendly. I understand the park isnot for everyone but it is not that bad, roll on september when we go back again
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Showing 1 - 10 of 42 Reviews
★★★★★
“Riviere Sands , Hayle Cornwall - Lasted Visited -...”
Written on: 19/07/2010 by yummymummyspeaksout (2 reviews written)
Riviere Sands , Hayle Cornwall - Lasted Visited - March 19th - 22nd 2010
I have been to this park 3 times prev and i have enoyed every moment of it. Its got a lovely welcome from staff when you check in and bradley bear is always there to geeet the children when you arrive. On arrival there are always the possibilty of reduced upgrades on offer. The weekend we went donw the weather was awful and having a small child we decided to upgrade to a bigger caravan with heater in each bedroom....
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★★☆☆☆
“I was at this site last week the kids loved it but it...”
Written on: 13/06/2010
I was at this site last week the kids loved it but it was a rip off the cars u hire out was not safe 2 be on the road no brakes on 1 and the pedal on the other 1 was held on buy tape don't think that safe for kids 2 go on the lady on the front desk was very rude the swing on the park should be shut down not safe at all unless u want to knock Ur kids out the water slide was not open at all and the things u pay for r a rip off 5 pound for 5 Min's (read more)
★★☆☆☆
“After booking almost a year in advance at a cost of...”
Written on: 09/06/2010 by Beef Eater (1 review written)
After booking almost a year in advance at a cost of £581 for the half term week in a prestige caravan, our entire family (taking up 4 caravans) were looking forward to a great break at Riviere Sands. First impressions can make or break a holiday and when you're greeted by the most miserable Receptionist I've ever encountered, it wasn't the best start. When the staff can't even be bothered to move from their desk and stop talking to their work colleague to welcome you when you've just... (read more)
Jdls's Response to Beef Eater's Review
Written on: 09/08/2010
I found this review very helpful because...We are going on the 21st aug, a large group (all famly) over several caravans like yourselves. I have been to a few Havens myself, but never this one (I've found Devon cliffs to be the best so far)As for the pay as you play activities thats a Haven thing and you will get that which ever you go to.
<br/>
<br/>I have found your comments on eateries and beaches very helpful, we will be checking out those places for sure.
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★★★★☆
“We are a family of 4, 2 adults and 2 children (aged 6...”
Written on: 01/06/2010
We are a family of 4, 2 adults and 2 children (aged 6 & 3). We were on a Sun newspaper break and stayed in a 3 bed static caravan. We're massive fans of St Ives and if you're looking for a cheapish way to visit then you won't go wrong. I have to say that I wasn't expecting miracles as we paid peanuts for a 3 night break at the beginning of the half term holidays. However I was very pleasently surprised. Our caravan was very nice, very clean and much bigger than I thought it would be. We... (read more)
Amandap18's Comment
Written on: 14/07/2010
I found this review very helpful because we are also staying at the site in September. Very nervous because of all the negative reviews. I know what to expect and what NOT to expect from this park. Everyone seems to love the location so I really hope it is worth the trip. We are travelling from Ireland, 4 hrs on ferry and nearly 8 hr drive!!
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★☆☆☆☆
“Haven Riviere Sands was nothing but a dissapointment...”
Written on: 30/04/2010
Haven Riviere Sands was nothing but a dissapointment to me. After arriving at 9am from my 6 hour drive (missing all the day traffic) i called into reception to ask if there was any way i could get into my caravan any earlier than the 4pm check in time, the staff were rude and unhelpful and told me bluntly NO. I was however told i could use the facilities until i had to check in, but there is only so much you can do in a small arcade, a chip shop and a shop. After being let into our caravan... (read more)
★★★★☆
“Lovely location, right on the cliff top, views out to...”
Written on: 28/02/2010
Lovely location, right on the cliff top, views out to sea across st ives bay to st ives itself. Direct (if steep!)access to beach, make this wonderful, particulary if you have kids. The worst feature is the pool, its small, basic, and very desperatly in need of cleaning (thats the pool area, rather than the pool itself!)To be honest, Haven would probably be best off knocking it down, I would not let my kids in it! Stock up on "light-up" toys and other "cheap tat" from your local pound shop... (read more)
★★★★★
“We are a family of 5, 2 adults 3 kids aged 3, 8 and 10...”
Written on: 18/10/2009
We are a family of 5, 2 adults 3 kids aged 3, 8 and 10 and we stayed in Riviera Sands during the April half term 2009.
In the past, we've always tried to avoid this kind of holiday - to be honest we didn't know what we were missing! At £250 for the week it would have been an absolute bargain if we'd just used it as a base to explore the many attractions in the local area.
Throw in some extremely high quality (in my opinion) entertainment, a relatively well equipped caravan and a (very very...
(read more)
★★★★★
“My kids and I loved our holiday to Riviere Sands (july...”
Written on: 28/07/2009
My kids and I loved our holiday to Riviere Sands (july 09). The staff were friendly and the caravan was clean and tidy. My kids loved playing with their beach ball in the pool and riding the flume. The night time entertainment was great for the kids, they danced and joined in games they loved the shows and the security was fantastic guarding the doors so little ones couldn't wander downstairs.
The only grumble i have is the way they get you to spend via your kids its abit unfair, like for...
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★★★☆☆
“Just got back from Riviere Sands. The site shop (not...”
Written on: 27/07/2009
Just got back from Riviere Sands. The site shop (not actually on the site!), is extortionate. £5.04 for a small frozen pizza and 6 finger rolls!. The club "entertainment" was not entertaining at all and SO loud that we only went there once!. The local pub that is affiliated to the site (The Bluff Inn), sold plasticky overpriced food. The only good things about this holiday were St Ives, and the beach - although down a VERY VERY steep path, which was not stated beforehand. Tip - take food... (read more)
Crazycamper's Comment
Written on: 28/02/2010
The site shop is directly outside the site, so to complain its not on site is a little unfair! Its also clearly stated in brochure. The prices are compatable with any other similar "local" shop. You never get "tesco" prices, and its unrealistic to think you should.
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★★★★★
“I thought that overall the Haven Riviere Sands site...”
Written on: 19/07/2009
I thought that overall the Haven Riviere Sands site was fantastic. The beach was 5 mins away and it was beautiful. The entertainment at the club was great and the funstars were very funny and made the holiday more special. I would recommend it to a friend as there are lots of places to go. The caravan was nice and well cleaned and I would go there again any day! (read more)
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Showing 11 - 20 of 42 Reviews
★★☆☆☆
“Haven Holidays, Riviere Sands was the worst caravan...”
Written on: 18/07/2009
Haven Holidays, Riviere Sands was the worst caravan stay i have ever had and we were staying in a Superior Plus Caravan. The weather might not have been on our side for the four day stay but the accommodation should not have been so shabby for the price paid. the Park itself was grey and boring too! One plus side was the sheer length and beauty of the beach...nothing to do with haven!
The caravan was big but bog standard for 6 people. the roof leaked, doors hanging off, the sofa stank and...
(read more)
Crazycamper's Comment
Written on: 01/03/2010
Whilst Havens cleaning standards have not always been up to par, they really have made great strides in improving it. You should now find a card in your caravan stating the name of the cleaner who cleaned it, and inviting comments, this has really helped in my experience. Did you complain about it? I have always found that at Riviere Sands they are always more than happy to help, with it being a small site all the staff know each other personally, so if one person lets the team down (by not cleaning properly for example)they know exactly who it is! You don't get that on the larger sites, and, personnally, I much prefer that. The problems I had at Hafan Y Mor nearly put me off Haven for good!
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★★★★★
“Riviere Sandss is a lovely site. I feel this is the...”
Written on: 02/07/2009 by bakerbusboy (1 review written)
Riviere Sandss is a lovely site. I feel this is the best Haven site there is! A lot smaller than most, but much more friendly for that. All the staff know each other, and they get to know the guests because of it. Yes, parts of the site are a little tired round the edges, and a lick of paint would cheer things up a bit, but generally a great site, and a lovely place. Nice being able to have a stroll along the beach in the morning to The Bluff for breakfast. Booked again for next year already! (read more)
★☆☆☆☆
“stayed in march in caravan at Haven Holidays, Riviere...”
Written on: 23/06/2009 by Lisa Saker (1 review written)
stayed in march in caravan at Haven Holidays, Riviere Sands. Shabby campsite ,needs updating.The caravan we stayed in stank of gas,we complained numerous times to be told it would be dealt with,the only person who did look at the problem was an ex maintenance man who now worked as security staff,he said it was the boiler and to shut it off,it could be extremely dangerous.We had no hot water or able to cook for the duration of our holiday,thank god it was only for a few days.when we returned... (read more)
★★★☆☆
“The Riviere sands Haven caravan site was not bad but...”
Written on: 11/06/2009
The Riviere sands Haven caravan site was not bad but was swarming in ants...even inside the caravans! Caravan was okay, wouldn't say it was luxury as we were lead to believe. The bathroom could have been cleaner.
The entertainment was nothing special and the funstars just seemed to spend most of their time bantering between each other.
The amusement arcades were very small and not much in them.
The Bluff Inn wasn't actually on the site itself it was a short walk away. Only good thing about...
(read more)
★★☆☆☆
“On the main Haven Holidays, Riviere Sands was ok'ish....”
Written on: 19/05/2009 by tazcat (1 review written)
On the main Haven Holidays, Riviere Sands was ok'ish. Would I go again? No. Caravan was ok but not very cleaned. Entertainment was below average. Pool was very small and not very clean. Generally the site is tired and in need of investment and doesn't maximise on its location to St. Ives. (read more)
★★★★★
“Haven Holidays, Riviere Sands is An amazing site, the...”
Written on: 08/05/2009
Haven Holidays, Riviere Sands is An amazing site, the funstars were lovely and the caravans were clean and very nice i would like to come back again (read more)
★★☆☆☆
“Genrally disapionted! luckily we had a car to get out...”
Written on: 22/09/2008
Genrally disapionted! luckily we had a car to get out of the site and see the rest of Cornwalls gorgeous coastline. (read more)
★☆☆☆☆
“What flagship means is old, tired and shabby. I paid...”
Written on: 15/09/2008 by ziggy19 (1 review written)
What flagship means is old, tired and shabby. I paid good money for an exclusive caravan expecting new, clean and refreshing, only the view was refreshing. I do not think the exclusive caravan had been cleaned properly ever!!!!! Mouldy shower, mountains of dust in and around fire, filthy fingerprints all over the windows and mirrors, shabby uncomfortable settee's, stains on carpets, very uncomfortable beds. I could go on forever and that is just the caravan. Now the site itself needs... (read more)
★★★☆☆
“I wouldn't say that 6 hour drive there and back was...”
Written on: 05/09/2008 by nuggs
I wouldn't say that 6 hour drive there and back was justified and though it was a safer enviroment for our kids than Devon Cliffs it still fell short of the overall quality at Devon Cliffs last year.
That said the beach is wonderful, just wish the weather had allowed us on it a bit more. The chip shop was also excellent and the main thing of course, the kids enjoyed it.
I do appreciate the weather played a big part in our perceptions and would add that that the outdoor play areas were fine...
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★☆☆☆☆
“Location fantastic everything else was very below...”
Written on: 27/08/2008 by Kittenpie (1 review written)
Location fantastic everything else was very below average. Lot of noisy teenagers and hoodies hanging around adventure playground intimidating younger kids. A week at Riviere Sands or a week in an inner city sink estate? Mmm.....not a lot of difference in my opinion. (read more)
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Showing 21 - 30 of 42 Reviews
★★★★★
“I just come back from a holiday at Rivierre sands and...”
Written on: 10/08/2008
I just come back from a holiday at Rivierre sands and I loved it. Normally I hate Cornwall cause I don't think its worth a 6 hour journey but now I want to move to Riviere Sands its Great. The Funstars seem to work well together as if they have known each other for a long time. The Entertainment was amazing, the Funstar and character shows were put together really well. I also enjoyed a day out to Penzance and Lands end.
But Reviere sands is the best Haven site just beating Devon Cliffs.
(read more)
★★★★☆
“We travelled for 4 and a half hours from Salisbury to...”
Written on: 21/07/2008 by angies34 (1 review written)
We travelled for 4 and a half hours from Salisbury to Riviere Sands and it was worth it. The views were stunning and the sun was shining when we arrived. The staff were pleasant and we were given the keys to our standard 3 bedroom caravan. It was booked through the sun newspaper promotion and we paid the extra £15 for a third bedroom which was worth it. It was a very nice caravan and had been cleaned and was well presented. We unpacked and later headed off to see the entertainment. The... (read more)
★★★★★
“We have just returned from a very enjoyable holiday in...”
Written on: 16/07/2008 by ejmcgall (1 review written)
We have just returned from a very enjoyable holiday in the Haven Riviere Sands park June 30th to July 5th 2008. The weather although windy was really warm (high 20's) and the atmosphere on the park was relaxed and friendly. We had no problems with any loud or disruptive holidaymakers and security teams were seen to be patrolling the park often which gave us a real sense of safety. The park was clean well laid out and easy to navigate. When we arrived in the park we were too early to check in... (read more)
★★★★★
“We stayed at Haven's Riviere Sands for a week in...”
Written on: 03/10/2007 by daisy443
We stayed at Haven's Riviere Sands for a week in September and had a brilliant time. After unloading all our things into the caravan which was clean and comfortable and had everything we needed we took a walk to the beach which is only down the road (turn right out of the entrance to the caravan site) and were amazed by the lovely white sand and turquoise sea, almost felt like we were abroad. We spent a couple of evenings at the Bluff Inn which has amazing views over the beach and our... (read more)
★★★★★
“This was our second visit to Riviere Sands as well....”
Written on: 14/07/2007 by dw22277
This was our second visit to Riviere Sands as well. The caravan we stayed in was 4 star & very clean and spacious. Our caravan was quite close to the club house but we didn't find it noisy. The staff were very jolly & friendly, particularly the maintenance guys & the receptionists. The caravan park is in a great location, close to local attractions & just minutes walk to Hayle beach, which has lovely sandy beaches for about 3 miles with terrific views. I would definitely recommend this park. (read more)
463915_1922Leanne's Response to 298377_dw22277's Review
Written on: 31/05/2009
Myself, husband and 4 children stayed at riviera sands for 1 week, i must say that Hayle is a beautiful place and the beach is stunning. The down fall was it wasn't not pushchair friendly at all on the beach very steep steps and rocks. The Haven site it self was a let down, you had to pay for everything and if it rained the kids could only really play in the arcade, which cost money of course. The in door pool was free but wasn't heated at all so my kids wouldn't go in it and i couldn't take my youngest kids in because they screamed at how cold it was. The staff was friendly but after the second night we heard the same gags and same stuff although they did put different entertainers on most nights, i myself didn't rate these because what 4 and 6 year old wants to listen to love songs?
<br/>I would go to Hayle again but would not stop at Haven site,over priced for the standard of caravan we had . i would rate this a family value holiday as 6/10
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★★★★★
“This was our second visit to Riviere Sands and it was...”
Written on: 28/06/2007 by natalie dawn (1 review written)
This was our second visit to Riviere Sands and it was fantastic we stayed from June 2nd till June 16th 2007.
The weather was glorious and there was so much to do. The beach was very clean and it felt like we were abroad.
Our caravan was a Gold and was in very good condition and seemed to be thoroughly cleaned.
Follies on-site club was great, the children loved it and the Funstars made us all feel welcome the kids especially loved the bingo and dancing in the dark
Cornwall is an absolutely...
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★★★★★
“Riviere Sands is close to loads of attractions so...”
Written on: 21/06/2007 by steblue
Riviere Sands is close to loads of attractions so there's no need to sit in your caravan all day!! (read more)
★☆☆☆☆
“The caravan I stayed in at the Riviere Sands Haven...”
Written on: 12/08/2006 by J O K (1 review written)
The caravan I stayed in at the Riviere Sands Haven holiday park has got to be the filthiest caravan I have stayed in, and it was a 'luxury' silver. There were no knives, missing duvet, saucepan handle off, no stool for table, no baking tray... Need I go on? The site is noisy, with loud music from caravans and unsupervised tots running in the road etc. I have stayed on lots of sites, and I have never complained before, but after going there, particularly with the prices they charge, I think... (read more)
★★★★☆
“We enjoyed our week at the Riviere Sands Haven holiday...”
Written on: 11/06/2006 by annempalmer (1 review written)
We enjoyed our week at the Riviere Sands Haven holiday park overall, but we did have brilliant weather. The camp was OK, but the Gold caravan was not the best we have stayed in, and it was not cleaned satisfactorily. We had an invasion of ants, due, I think to the crumbs left on the furniture by the previous occupants which were not cleaned up properly. (read more)
★★★★☆
“We went to Riviere Sands Haven Holiday Park on the May...”
Written on: 01/11/2005 by kazle13 (3 reviews written)
We went to Riviere Sands Haven Holiday Park on the May Day weekend on a last minute offer, and stayed in a silver caravan. The situation and interior of this was lovely, and overall the only thing letting it down was The Bluff Inn.
We would definitely go there again!!
(read more)
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Showing 31 - 40 of 42 Reviews
★★★★★
“We went to Riviere sands last June through the Sun...”
Written on: 17/05/2005 by mrphyemma
We went to Riviere sands last June through the Sun newspaper offer. We stayed five nights and thoroughly enjoyed it. Whether we would have enjoyed it so much if the weather was bad I don't know as we spent every day down on the beautiful beach. Most nights we went to the showbar which has good entertainment for the kids but beware as you can spend an absolute fortune on drinks. My tip is to retire to the caravan quite early with a crate of beer!! We stayed in a bronze caravan which given its... (read more)
★★★★☆
“Went to Riviere Sands at end of April. Was hot on day...”
Written on: 29/04/2004 by canonlane (1 review written)
Went to Riviere Sands at end of April. Was hot on day 1 and 2 but as we all know, whether can change in this country very quickly. The rest of the week was horrific with force 8 gales and squally showers. Our caravan was overlooking the cliffs and I thought it was going to take off!! Made sleeping and watching tv very uncomfortable. At one point, I could not open the door to go out!! The site is a bit old now and needs refreshing. It lacks decent food outlets and the small shop needs to wake... (read more)
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Guest's Response to Mancitymickey's Review
Written on: 17/06/2011
i have just returned today from here and have to say i totall disagree. i went to the bluff inn the food was very poor value for money. i would not recomend it. my caravan was unclean and in poor condition. faciliets were usless i have put in a large complaint to say the least . would def not recomend to disabled familes!!! tanya