Written on: 25/09/2013
Mr and my husband was looking forward to this holiday as we have enjoyed the previous couple a lot. However I was reading the reviews of this camp site before we went and they were not too good so was slightly worried. Well it seems we had need to be. We were expecting a caravan and we have an apartment in B Block. B stands for Barracks!!! It took us ages to find it partly because we were not expecting to be in a building like this. The place was awful. Tired was not the word for it. The... (read more)
Written on: 12/09/2013
what a truly disappointing experience! Arrived Monday and by Wednesday couldn't stand another night. It was my first holiday with my 3 year old son and was totally disgusted with the cleanliness of the food areas food, cutlery and litter on the floor with no staff to be seen. Absolutely horrified how filthy the soft play area was 3" of dust and dirt surrounded it!. Will never visit another Haven site! (read more)
Written on: 26/08/2012 by wymondhamboy (3 reviews written)
Only just got round to writing a review, but we enjoyed a weeks holiday at Haven's Golden Sands in May 2012. Despite other reviews on here, we had a great time. Check-in was handled well and on arrival the caravan was nice & clean and fully equipped. After 10 minutes of being in the caravan, a checker arrived to ensure that everything was ok with the caravan and he checked the smoke alarms, never had that happen before at any other holiday park, but it was a nice touch. I think a better... (read more)
Written on: 12/07/2012
I have been coming to Golden Sands for years and this will be our fourth year. After reading a lot of negative reviews I can understand why it could drive people away from this site. However if it were as bad as people say it is, me and my family would not be so eager to return. I have found that the people complaining must have been expected to be waited on hand and foot. Somebody should have reminded them that this is Haven not the Hilton. Each year we have been here we have seldom had... (read more)
Written on: 09/07/2012
hi my name is emma green and i have bin goin to haven golden sands since i was a lil girl and all the features they have there are brilliant, im 24 now and i have a daughter of my own now and she loves going to the fun palace, and the clubs and arcades and she loves the caravans we go in, let me tell u a lil bit about haven, my uncle use to own quad bikes and bumper boats years ago and they were exellent, least everybody went on them, and the staff r well helpfull and the funstars r great... (read more)
Written on: 11/06/2012 by Ellen-B (1 review written)
My 13 year old daughter went with a friend and her parents to end up being a victim of crime! An adult male put his hand in her bag and stole her brand new ipod which she had got for her birthday 4 days before. The 'customer care manager' Amanda was rubbish. The family she went with had their car reversed into causing significent damage with no details left. I think maybe Haven should invest in CCTV! 5 days there and a victim of crime twice! Stay away from this place. (read more)
Written on: 24/10/2011
We have just got back from a fantastic holiday which was made all the better by one member of staff in particular. If you want to meet a great guy who will make you have a good night, say hi to Barney in the Live Lounge. The entertainment was great for the kids, who enjoyed all the characters and games available. All the adults enjoyed themselves in the evenings at the night disco's, dancing away to all the great music. There is a great range of food available which is cooked to good... (read more)
Written on: 05/07/2011 by craftychickjojo (1 review written)
Had a lovely week at Golden Sands - particularly helped by the good weather! Caravan clean and spacious. Extremely close to the entertainment because we had an accessible caravan due to one member of the party having a disability - both an advantage (2 mins walk and you're in the midst of it all!) and a disadvantage (bit noisy at times!) All facilities were clean and staff generally friendly and welcoming. Travel cot we paid to hire smelt of vomit but a quick call to reception had a new one... (read more)
Written on: 01/06/2011 by c.eaves (1 review written)
I was very impressed with the quality and quantity of entertainment on this site. The entertainment in the bars was excellent although there were not enough bar staff ad the queues were quite long at times. Also some of the security people were a little over zealous in their approach to customers and most of them did not smile much which made them appear unaproachable and not very friendly. The pool, fair ground and all other activities were excellent. We stayed in a 3 bedroom... (read more)
Written on: 16/05/2011
HAVEN - GOLDEN SANDS
We stayed at Golden sands for 4 nights on 18th April, If you want to avoid the queues come 4pm book a PLATINUM caravan as check in is at 1PM, this is top the range caravan and you shouldn't be disappointed with the quality. On arrival I noticed the latch on the outside of the caravan was broken and when I contacted reception they replaced it within the hour, I also mentioned that there appeared to be 1 or 2 small stains on the lounge carpet... (read more)
Written on: 02/05/2011
Just returned form Golden Sands, we are a family of 4, two children 5 & 2
So we always want a good safe clean enviroment. Delux caravan was not good
enough, there wasnt anywhere to hang coats apart from wardrobes in the bed
rooms, no where to hang towels in the shower room, also a self catering hol
iday accomadation should have a toaster not a grill with a four inch gap so
your bread takes 6 minutes to do one side, the carpet was new throughout the van but dirty in the lounge. Also the main... (read more)
Written on: 28/10/2010
We are a family with three teenagers, we've been to Golden Sands before and really enjoyed it, but we went in October after not going for about six years. The site had changed which we didn't really like. We stayed for three nights in a three bedroom caravan, it was very cold with only a gas fire in the living room, the oven didn,t have a shelve or any baking trays. The saucepans all had loose handles, it was so unwelcoming it was the worse place I have ever stayed. The caravan was so... (read more)
Written on: 24/10/2010 by montydoggy (1 review written)
Ok well firstly ignore the comments from people who have made negative comments about this site, We are a family with 3 small children and first visited this particular haven site in April this year. We were so impressed and had such a good time that we came again in october and we were still if not more pleased with it, both times for 7 nights. To begin with the staff on check in were very helpful and offered us an upgrade to a platinum (the best of the best) van for an extra £20 (online... (read more)
Written on: 04/10/2010
Golden Sands Mablethorpe is such a dissappointment. The caravans are filthy. Our caravan had not been cleaned out in ages, there were balls of dog hairs and stains all over the carpets. The microwave we had has thick with rust, a health hazard. The curtains were hanging off and the tv did not work. The cutlery were dirty and the plates had not been washed. The stench of the caravan smelt like nothing on earth. Many people we spoke to were also disgusted. This will be closed down if it... (read more)
Written on: 29/09/2010 by leepylee (1 review written)
Couldn't fault the site, facilities or the surrounding area, all were excellent. We had a budget caravan which was adequate as a base for touring the area. Minor details left a bit to be desired, cleanliness of the caravan was only superficial, debri under bed in main bedroom, food and dust behind cushions in lounge, vent missing from kitchen ceiling exposing cobwebs. Cooker was dirty and frying pan was unusable, a microwave was not expected or provided but we did think a toaster would... (read more)
Written on: 06/09/2010
When we 1st arrived at the site, the key's for our accomodation wasn't avalable, after a 10 minute hold up we arrived at our accomodation
to find one of the doors to the caravan wide open and a key with a green keyring in it. When getting into the caravan and unpacking a cleaner's
manager arrived asking if we had a key. We gave him the key and told him about the curtains in the lounge area hanging of the rails. He did
attempt a repair but wasn't able to repair them.
After the dreadful... (read more)
Written on: 17/08/2010 by karen1970 (1 review written)
The staff was lovely and friendly but the cleaning contractors were observed to be not very good as they appeared to prefer to watch the tv in the caravans that to clean. Pizza place were very slow on delivery but gave us a full refund when we complained and we got the meal for free. Eldest didn't enjoy it but didn't really want to be with us but the rest of us were so pleased with the holiday that we've booked to go back next year (read more)
Written on: 16/08/2010
just came back with my family of 8. ages ranging from 6months to 18 years. when we first arrived and were given our keys we were really disapointed with our deluxe caravan it stank of ciggys an dogs the toilet had sick all over the bowl! i complained and were given another caravan by the man on reception who was really polite, when i got back to change caravan was confronted by lady manager who i found really rude! we changed or van which was a little cleaner but not of a standard i think a... (read more)
Written on: 13/08/2010 by christin74 (1 review written)
Went to haven caravan site at golden sands at mablethorpe,we stayed in a 8berth caravan it was lovely inside could not fault it what so ever. my kids loved it not that far from the beach,really had a good holiday.the only down fall the caravan above us was very noisy what had young lads in carrying on all night,but it did not put us off.the sand train on the beach was great the seal sanctuary was really good..apart from that we had a great holiday going to book another one for next year cant... (read more)
Written on: 11/08/2010
The caravan was dirty with faulty appliances such as cooker and shower, there was only enough cutlery and corkery for 4 even though we were in an 8 birth caravan. Lights bulbs and the tv were broken and then there was a strong smell of gas only to find a huge FAILED sticker accross the boiler. When the general manager was confronted she was extrememly rude and unhelpful. I would never recommed a Haven site to anyone and certainly will be spending my money elsewhere. They are putting... (read more)
Written on: 09/08/2010
This is definitely one holiday experience I would repeat. The accommodation was very good, clean and comfortable. Children's entertainment and facilities were excellent. All staff were friendly, helpful and welcoming. A very good time was had by all. (read more)
Written on: 06/08/2010 by deborahb723 (1 review written)
I would recommend Haven to a friend although I would tell them not to book standard accomadation as I feel this was really poor. Every thing else about the holiday was great and the staff in particular were excellent. Wall paper was ripped off the wall in one of the bedrooms, the bed in the main bedroom was the most uncomfortable bed I have ever tried to sleep in. Light bulbs in the kitchen were not working and the clothes line was broken. It generally felt really unloved and at the end of... (read more)
Written on: 24/07/2010
Hi we went to haven in mablethorpe for a weekend with our 2 dogs we had a fantastic time, the caravan was clean and lovely and the beach was wonderful our 2 lhasa apso loved it. Well we enjoyed it so much we have brought our own caravan there so we can go any time we want to. I know my 4 year old grandson will love it there. I would also recommend it to everyone. thanks haven for a lovely weekend.( from us and our dogs ) (read more)
Written on: 24/07/2010
We've stayed at other Haven Camps before but Golden Sands tops the list, the kids enjoyed all the facilities around the beach was just across the road and was beautiful the caravan was nice but a few of the staff weren't too helpful and hazel corner were a caravan was situated was very roudy we are thinking of going to Golden Sands again and thankyou to everyone! (read more)
Written on: 20/07/2010
The Site Staff were very Helpful, Friendly and gave 100% to resolve a problem I had with my key. The caravan was modern but more importantly Clean and the Site was well maintained.
A great place to stay on site relaxing or to enjoy a variety of entertainment or to explore the surrounding areas.
I will defiantly be booking another break at Golden Sands. Thank you for a lovely time. (read more)
Written on: 17/07/2010
We had a great holiday the only thing I would complain about is there needs to be air conditioning put into soft play it got really warm in there which was ashame as the kids loved it. I think the soft play is a great area if this was looked at and this was one of main reasons we picked this park as the kids love soft play it is great to take them there out of sun or if weather bad. Some fans or air conditioning and I would give the park top marks (read more)
Written on: 14/06/2010
Took my touring Caravan there in Easter.
Got there late but it appeared that i was not booked in. They print the list for the day on the night before. So my online request during the day was missed.
No keys provided so could not use loo or showers.
Limited room for van and awning, its a first come first served set-up
Horrible one way system right around the camp with speed bumps, perfect for a touring van.
No food after 10. and the on site chippy serves grey tatseless fish
Would not... (read more)
Written on: 04/06/2010 by Lell45 (1 review written)
Fantastic week in a caravan, every thing we needed was there, superb caravan, comfortable and very clean. Nice quiet pitch, staff friendly and very helpful. have recommended golden sands to everyone. (read more)
Written on: 01/06/2010
Me and my family recently went to Golden sands and we all absolutely loved it! The site was amazing and the entertainment was brilliant. I have recommended this site to my friends and family and we are even going to book to go back next year. The restaurant is averagely priced and the shop isnt as overpriced as expected and there are lots of things to do on site aswell as only a 10 min walk down to the centre. (read more)
Written on: 17/05/2010 by lilyrae (1 review written)
WE ALL HAD A FAB TIME ON OUR HOLIDAY TO GOLDENS SANDS THE STAFF WERE ALL WELCOMING THE CARAVAN MET ALL OUR NEEDS AND THE ENTERTAINMENT WAS FABULOUS WE WILL DEFFENATLY REBOOKING NEXT YEAR MY DAUGHTER WHO IS 2 ENJOYED THE PLAY AREA BY THE RESTAURANT WHICH IS VERY GOOD KNOWNING THE CHILDREN ARE PLAYING NICE AND THE PARENTS CAN ENJOY A QUITE DRINK AT THE SAME TIME, THE FOOD IN THERE WAS REALLY NICE ESP THE BREAKFAST WHICH WAS A MUST EVERY MORNING THE ONLY DOWN SIDE WAS WE WERE ONLY THERE MON -... (read more)
Written on: 11/05/2010
me and my partner have been takeing granchildren to golden sands 4 7 years they love it wouldnt go anywere else think it is good value for money very frendly staff and they take care the kids have a fun time i would recomend goldensands to all my freinds and family wouldnt go any were else we also take breaks there on are own we can go fishing we love it so relaxing to carnt wait for next time (read more)
Written on: 19/04/2010
After reading some of the reviews of Golden Sands here, I tried to change the location of my holiday, but wasn't able. As the date approached, I found myself worrying more and more and vowed to write and objective and honest review on my return and add it here.
I left armed with cleaning fluids of all descriptions, and expected the very worst. When we got to the park, we were welcomed, and given our key even though we arrived an hour before the 4pm check in time. We found our van and duly... (read more)
Written on: 18/04/2010 by babieboo007 (1 review written)
i love goldensands i have been going for 17 years with my family. i think the staff are fantastic and the entertainment is great. the people on here saying that it is rubbish dont no what they are talking about. i would recommend golden sands to any1. the food is great the caravan come in different sizes. the pool has 3 different sizez. asda a 10 minute walk. its right on the beach and shop around the corner. i love golden sands (read more)
Written on: 05/04/2010
Myself, girlfriend and 2 1/2 year old went here over the easter weekend. Firstly we are not snobs or dirty people, in fact i think my other half has a cleaning obsession since having our son. We read the reviews on here and wasn't filled with confidence as they were all bad, we nearly didnt bother going, but glad we did.
We stayed in a deluxe plus accomodation and it was very clean, NO stains or strange marks on the linen, loads of cups, plates, pans etc. The people we saw seemed very... (read more)
Written on: 30/03/2010
We stayed here last year, and quite frankly I would rather have had a holiday in my back garden! where the only wildlife I have to worry about are my cats which should have been with me to catch the cat sized rats I saw frequently!
when I got to my caravan I found missing grills from the oven no teaspoons dirty bed linen with suspicious stains!
I saw what looked very much like a floating poop in the swimming pool needless to stay I never went there again!
the reception staff were very... (read more)
Written on: 30/03/2010
The odd job man think his name is andy is very good at his job n very helpful!! (read more)
Written on: 30/03/2010
This was supposed to be a holiday...I would of been more happy if I stayed in my shed! (read more)
Written on: 06/03/2010 by samfire (1 review written)
Terrible place! Bought a caravan and what a rip-off!! Reception staff are rude as are most of the others and very unhelpful. There's no discipline amongst the mainly young staff and they have a flippant 'couldn't care less attitude' and I doubt they've never heard of the words 'customer service' let alone 'good'.
The sales team only want your (hard earned) money and will tell you anything to get your cash from you - and I do mean just about anything! The 'truth' only emerges too late,... (read more)
Written on: 08/02/2010
have brought a caravan on this site biggest mistake ever made.you get ripped off with apr.charges,all they want to do is get as much money out of you they can please please never ever buy a van on this site.like in other comments on here the site is just one big rip off. so dont be charmed by sales staff because they dont care one bit they only want your money so please dont be fooled DONT BUY A VAN. (read more)
Written on: 29/10/2009
what a hell hole dirty smelly scuffy place .the whole place stinks your feet will stick to the floor in most of the rooms .the staff are really rude and very unfreindley they all looked as misserable as us for having to be there .everything you buy u will be ripped off .the tables are filthy and sticky .everthing we requested at the bar had run out the last thing you need when you have been in the quea for 30 mins.the pool is very basic and boring the changing roooms are filthy as are the... (read more)
Written on: 11/10/2009
Visited this park in October 2009. It's not the worst caravan park i've been to, but no where near the best. We were given a 3 bedroom caravan instead of a 2 bedroom so that was good. But when we opened one of the doors it came off, the cleaners had obviously not told anyone it was broken, called reception though and they came straight away to fix it. One of the caravan doors wouldn't lock, was unlocked when we got here, another thing the cleaners must not have mentioned.
The timings... (read more)
Written on: 10/10/2009 by katymann1989 (1 review written)
The hole park is horriable and always smells the staff are rude there was one in oe reception it was my 1st time on golden sands i thought it was the reception where i checked in and there was a girl called laura who was so rude and had a really bad attuide she made my children cry .. the complex is dirty and needs to change ents team are great really good at there job well any thing else you all need to think before you bookin you must be brave if you go there food in the quayside is so... (read more)
Written on: 22/09/2009
Nice beach, shops, park & boating lake all at the heart of mablethorpe & a general seeside feel to it.
I Have just come back from a SEP 09 Sun holiday at mablethorpe Haven Golden Sands Fri to Mon & upgraded from standard to a superior at £24 & paid for linen £14.
The caravan was in a good location for the entertainment area, but I was very dissapointed about the standard of the caravan, the TV was basic with a 'V' bad signal & the sofa had stain marks on... (read more)
Written on: 18/09/2009
i have owned a caravan at golden sands for 8 years onthe south camp it is away from the nosis of the main camp being a owner i hear things and take it from me do not book thro haven as you will be treated as cattle and ripped of book a van thro a private owner its cheaper also eat of site as the food is over priced and under cooked the best place to drink is the ferrey man turn left out of main gate i am not trying to get business as i do not let my van out (read more)
Written on: 07/09/2009
Quite simply- the worse place i have ever stayed!
To call Golden Sands a dump would be an insult! Infested with flies and wasps due to an inabilty to clean, rude and unhepful staff and 5th rate accomodation- we arrived to a room that " was forgot to be cleaned".
Overpriced stores, clammy entertainment rooms, dated rides.
Close your eyes- picture your caravan in the middle of a sewage work, surrounded by rude, unhelpful people, 1000s of flies and wasps and pay through the nose for... (read more)
Written on: 31/08/2009 by sammyjs (1 review written)
We spent 5 days at Haven Holidays, Golden Sands last week and all i can say is thank god we took our own accommodation at least we knew that was clean.
Where to start the touring site was filthy a million wasps it seemed like cause bins were constantly full, the toilets and shower blocks were disgusting i spoke to 1 woman who hadn't showered all week because she would rather stay dirty than wash in them can't really say i blame her either. There was 1 toilet block that was slightly better... (read more)
Written on: 31/08/2009
We went to golden sands myself my wife and the kids in late July and I must say this what a disgusting place. The swimming pool changing rooms were disgusting. Nothing was free, the bars were disgusting, the caravan was filthy, the ball pool was way to hot, there was no air conditioning.
As for the staff I thought they were quite helpful, the young man working in the ballpool was helpful and polite, the security staff were extremely helpful especially the grounds staff as they assisted us... (read more)
Written on: 27/08/2009
Just a quick review, to re-iterate the other reviews on this site. I've been home for 2 hours now since getting back from Haven Golden Showers, I mean Sands! And I feel so strongly that no one else (with any sense of personal standards) should go there, that I decided to right this straight away.
Every time I clear dog poo's from the garden I will think of Golden Sands, due to the smell. Let me run you through some of the disappointments.
Trailer, Tent and Touring Camp Toilets:
The... (read more)
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