Written on: 15/08/2013 by NannyPauline (1 review written)
Went to visit family who are owners hated it. It was what it says on a cliff. Nowhere near the van for the children to play out safely. We went to see children at a disco night - rubbish - no one helping just left the children on dance floor to make their own entertainment, however soon found helpers when it was time for the 'photo session'. Then we tried to book for a meal in the owners 'club' told we had to wait 1 1/2 hours so went to seafood diner by the edge of the cliff. Waited 1 hour... (read more)
Written on: 04/08/2013
We went for a week to Devon cliffs,NEVER AGAIN, my grandad is in wheelchair,they put us on top of a cliffs with 8 steps to caravan,offered to move us we went to new caravan only to find someone in it,we had no gas,didn't get grade paid for,we had wait week for quilt ( got day before came home) grandad fell out bed resulting in black face and severely swollen,he has vascular dementia and Alzheimer's,I complained and got told you can go home but no refund,this was a bad holiday for us as up... (read more)
Written on: 01/08/2013
we paid extra for a deluxe however I wouldn't recommend paying that extra!!!! caravan was standard as there was nothing deluxe about it. caravans are small would not recommend if you have a baby as we had to dismantle beds just to fit the carry cot in. Facilities are busy and hardly no parking. not an enjoyable holiday. (read more)
Written on: 08/04/2013 by beckybooboo (1 review written)
the park itself is lovely set on a cliff side down to a lovely beach but for us the caravan was not clean at all there was rubbish left under the beds the sides had not been wiped down the saucepans had all burnt on food on them and the glasses ,mugs ETC all had to be washed before we could use them not a nice thing to have to do at the start of a weekend break away (read more)
Written on: 27/08/2012 by john.legend (1 review written)
went for bank holiday weekend my wife and i , the caravan was tidy but bedroom 2 had a funny smell we could not locate the cause, we could not check in until 4 and had to leave at 10 monday morning which for the length of time there was not good value. we had a meal on site in the new restaurant located overlooking the sea ,there was a 50 minute wait on food and that was for what was left out of this and that -but bread really,not a great 60 pound meal as others have said like a sauna in the... (read more)
Written on: 18/08/2012
I used to love coming to this park but have just returned from spending a week at devon cliffs and i would say the park has gone down hill. the buildings are too hot so had to but drinks all the time. For the price I paid to stay there I still had to extra for things suna steam and fun things to do this all used to included What a load of !!!!!!!!!!!!!! (read more)
Written on: 03/08/2012 by MRBORED (1 review written)
Devon cliffs needs to expand the facilities or reduce the number of guests, if you want to enjoy the evening entertainment you must be seated by 4.30pm if you want any chance of a seat, The mash and barrel restaurant is so crowded at meal times you have to wait ages and the outside tables are under constant attack from the biggest seagulls ive ever seen. The amusement arcade/bar area is like wembley stadium on cup final day every night of the week and has the same temperature as a well... (read more)
Written on: 10/05/2012 by MrsTraceySmith (2 reviews written)
We made our booking online (booking ref 5861073 Mrs T Smith) and we were under the impression that the linen was included. We arrived at the caravan and saw a blue bag on the caravan doorstep (other door to where we entered) I didnt look inside and thought no more of it and checked the bedrooms to see if the linen had been provided and it hadnt. So we went down to the hire shop, they said it was not included in our booking and we need to pay £10, so we did. I asked to take the linen with me... (read more)
Written on: 27/03/2012
Hi we went in june 2011 we booked through newmans holiday homes caravan was lovely couldn't of asked for better place to stay in. We are going in june again this year through newmans in a different caravan like to b closer to main attractions. After reading some reviews on internet about the park we were a little worried but i can honestly say we had nothing to worry about no complaints it wasn't that busy so park had no reason to be untidy. The food was nice we ate out alot my kids really... (read more)
Written on: 30/10/2011
A lot of money spent on this holiday as school holiday and booked a prestige and quite frankly feel ripped off. We expected better, to go in to a prestige caravan and see straightaway it was properly cleaned is disgraceful. Crumbs all over lounge, dirty shower, smeary work services, greasy sink dusty lounge, crockery not properly washed. Called them and they came quickly, re hoovered, re cleaned certain areas. We went in and I washed up everything and cleaned the kitchen area and cleaned the... (read more)
Written on: 21/10/2011
Myself, husband and 3 children stayed here for a week this July. We read some shocking reviews before we went and I was a little worried, but we were pleasantly surprised. We did have a deluxe van and upgraded to the 2011 model, and it was lovely I think it is worth spending a little more to get the higher grade accommodation so you won't be disappointed. The site was immaculately clean and there were people going around cleaning all the time. The shop is well stocked but pricey but there... (read more)
Written on: 18/09/2011
WE WENT TO DEVON CLIFFS HAVEN ON 9SEPT2011 and from the word go we had problem after problems, We went in standard or standard plus and our pull out bed was broken so my partner and i slept on sofas around the edge of the room, my sister in law had a shower only for shower to fall off wall, both toilets wouldnt flush,the tap in bathroom would twist all the way round,u couldnt turn off kitchen tap unless u used force,the carpets were dirty my son who is 14months had new socks on and by end of... (read more)
Written on: 18/08/2011
we arrived on mon 7th july a bit early for checking in but a very friendly lad told us where to go and where to park ,we then went to check out the activities for the kids 8yr,3yr 1yr olds payed exta for outdoor activities but well worth it ,caravan was a lovely made up beds very clean ,entertainment was very good for kids very friendly staff and got them up and involved them in lots of things,messy play,juggling,painting,party games,cooking and more.I think if you cant be botherd to get out... (read more)
Written on: 09/07/2011 by Jackie41 (1 review written)
My family have been coming to Devon Cliffs for 5 years but won't be returning after going on holiday there last week (2/7). This is mainly because of how dirty the site was ..and the caravan wasn't much cleaner! We went to Papa Johns and saw people cleaning the table they were sitting on after paying out for expensive meals. The eating area for BK and the fish and chip shop was filthy!! We decided to go to Bugsys instead of Capones one night and it was so dirty we went back to the... (read more)
Written on: 09/07/2011 by Romad1973 (1 review written)
Dump! Apartments are sad, dirty slums. 4 minutes in the apartment were enough to make my sons feet black with dirt. Haven should be embarrassed to callthis a 4 star holiday location. Couldnt even stay the night the linens were soiled. Asked for our money back and came home. Sad thing is there were 6 or so other families just as mad at the bait and switch. Ruined our holiday, thanks Haven! (read more)
Written on: 26/02/2011
We had a short break at this site we booked through a owner, which was a lot cheaper than booking through Haven.
The caravan was away from the evening noise around the entertainment area and has sea veiws.
The site is clean and well run and plenty to keep you amused on and off site.
Written on: 23/12/2010 by jack5655 (1 review written)
i love this place theyre amazing at singing carry on guys your doing great!xxxx (read more)
Written on: 28/11/2010
This is the second year we came to Devon Cliffs. In 2009 it was perfect for us. So we booked the whole family(extended) 21 of us in four caravans.
\unfortunately the caravans were in different areas which was a nuisance. So the booking staff didn't listen.There was a serious problem with the water in early July which caused a lot of problems. Staff did their best but as for public information it was woeful! Nevertheless, we were there to enjoy ourselves. and that we certainly did despite... (read more)
Written on: 05/11/2010
Really nice site with everything you could possibly need including a lovely sandy beach.
Nice modern fully equipped static caravans on a clean well maintained site which is well signposted (I think a must have on a large site, especially when trying to find your caravan after an evening entertainment!!)
Friendly and always approachable staff with really enjoyable entertainment.
All the catering on-site was clean and acceptable, but for an alternative night out Exmouth is short taxi ride... (read more)
Written on: 05/11/2010
Just returned from Haven Devon Cliffs. I was a little apprehensive but we had a fantastic time. They were "Closing down" for the winter but that was only evident at the lack of food in the shops!(But to be honest I suppose I wouldnt want stock sitting around all winter)
The staff were friendly and extremely helpful,a real credit to haven if I had to be honest. We went swimming everyday and couldnt see any problems with any of the cleanliness. We had one problem in the caravan but a happy... (read more)
Written on: 01/11/2010
The entire experience was appalling and not wanting to write an essay, I shall briefly explain it:
- THE SWIMMING POOL. No toilet paper, rotten, filthy, dangerous, broken lockers, cobwebs, dust, general cleanliness and hygiene of area is not healthy, broken disabled toilet lock which is covered in splintering wood, bars on the slides that the children use to swing off are corroded metal, with sharp holes in, the swimming pool is littered with flies. The showers are filthy. The... (read more)
Written on: 30/10/2010 by kelly 80 (1 review written)
i have just returned from a weeks break at devon cliffs , me and my family love it there its our second visit this year i would return there more often if i could afford to , we have never had any problems at devon cliffs our caravan has always been clean and tidy , the staff are friendly , the entertainment is fantastic , there is always things to do lots of different places to eat, this is our third year goin to devon. i have tried other haven parks , rockley park , littlesea but this one... (read more)
Written on: 29/10/2010
Haven - Devon Sands
Got to admit I was a bit worried about this holiday after reading the reviews and left armed with spray bleach, wipes and various other cleaning items. When we arrived we were greeted warmly and given a map and keys to out caravan. When we got to the caravan we were amazed at how lovely and clean it was, it was well equiped and much larger than we thought it would be. Beautiful see views and parked just outside.
The main bedroom was very spacious and clean, the... (read more)
Written on: 23/10/2010
Having read reviews rang and upgraded to "Prestige" as this offered "High Quality" fixtures and fittings. When arrived the caravan looked very old, although we have been told it was only 3 years old, broken blind in toilet, greasy blind in kitchen, broken grill door which stuck out, no freezer door or shelves in fridge, filthy fingerprints everywhere, numerous cobwebs and lovely thick dust everywhere. Bought some bleach spray and did as much as I could but this really needed a spring clean!... (read more)
Written on: 09/10/2010
HAVING ALREADY BOOKED OUR HOLIDAY AT DEVON CLIFFS FOR 4 NIGHTS I WAS WORRIED OVER THE REVIEWS I WAS READING, SOME SAYING THE SITE WAS GREAT AND OTHERS SAYING IT WAS THE WORST PLACE THEY HAVE BEEN.
I HAVE TO SAY I WAS FIRST STRUCK BY THE SHEER SIZE OF THE COMPLEX THEN THE PICTURE POSTCARD VIEW OF THE SEA. IT WAS LOVELY, YES ITS VERY HILLY BUT YOU WOULD EXPECT THAT BEING ON THE CLIFF SIDE, THE NAME DEVON CLIFFS IS A GIVE AWAY.
WE CHECKED IN 2 HOURS BEFORE WE WAS ALLOWED TO ENTER THE CARAVAN... (read more)
Written on: 03/10/2010
we stayed 4 nights at devon cliffs and loved it completely.
the staff were fantastic and very polite, kids entertainment was brill but i wouldnt say fantastic as it was all the same things, the adult and family entertainment i found to be fantastic very entertainin.
we had our food in the mash and barrell and found no faults
the caravan was extremely cold but thats wot ud expect for the time of year,
the arcade and the swimming pool was brilliant
the only fault i had was that it was... (read more)
Written on: 01/10/2010
Just got back from a Wonderful 4 Night Holiday at Haven Devon Cliffs.
it Was brilliant, me and my family were a bit anxious after reading several negative reviews. so was pleasantly surprised and wondered whether what we had read was about this park or not.
-Check in - We checked in inside Bugsy's (upstairs), was simple once we had located it. our Accommodation we had, it was Located near the Main complex up a little hill ,it was fresh & clean throughout and a lady came to let us know it... (read more)
Written on: 01/10/2010 by Ellejaycee (1 review written)
Stayed at this park for 14nights 10th Sept, not impressed with this FLAGSHIP resort! Accommodation was Platinum and not value for money, warning this caravan comes with a 16inch tv, WOW! Caravan was not as clean as you would expect, everything required another clean by ourselves. No battery in the CARBON MONOXIDE DETECTOR, staff didn't seem unpeturbed by this fact and went to see whether or not they could give me a battery, certainly no importance on this HEALTH AND SAFETY issue. The main... (read more)
Written on: 01/10/2010
I had booked a week here in September and after reading the reviews was dreading it. I am very fussy, I will admit, so I felt I should write an honest review.
We stayed in a top of the range van and paid for a 2010 model on top and we were very happy with the accomodation. Ok, there were some area's a bit neglected by the hoover but overall it was not bad. Everything worked in the caravan and the bedding was clean. It took me ten mins to do a quick clean with some bleach and disinfectant and... (read more)
Written on: 27/09/2010 by shaun2166 (1 review written)
Lovely location in East Devon. Reception seemed to be closed very early which was unhelpful. Entertainment very good albeit club (Capones) was very crowded - on our second night the upstairs club was closed for 'owners' only which added to the overcrowding in Capones. The entertainment complex was very noisy and busy with arcades, bars, etc all crammed into one area.I was astonished to see helicopter rides taking place most of the day Saturday - the noise and smell of fuel was awful... (read more)
Written on: 27/09/2010
A really wonderful park in a beautiful location. Lots of hills but by its very name it suggests this!! Staff were fantastic all polite and very helpfull; funstars,bar staff and even security were first class.
My first "caravan" holiday, well done haven!!!
Only wine was that we had to leave accomodation by 10am. (read more)
Written on: 24/09/2010
I recently stayed in a "deluxe" caravan, i wasnt expecting too much, however i must say that i was disgusted when i saw the state of the caravan, the carpet has filthy and hadnt been hoovered, the chairs at the table were covered in stains, the blinds were filthy so much so tht the slates were stickin together, the dirty bedding from the pervious occupants was left on the beds in one of the twin rooms, although the other 2 rooms had fresh bedding, the freezer didnt work and was full of... (read more)
Written on: 18/09/2010 by jimmyx (2 reviews written)
Stayed at Devon Cliffs for a week in September and had a premium caravan. I wasn't expecting too much, but have been pleasantly surprised. The caravan was clean, the bedding all in good order. We had to hire a high chair, which was fine. During our stay we had to call maintainance as the oven would not stay on, a member of staff came to look at it in the evening and a gas engineer fixed it the next morning by 10.00am.
The park itself is very hilly and I wouldn't recommend it for anyone with... (read more)
Written on: 15/09/2010 by MarionE (8 reviews written)
I stayed in Devon Cliffs for a long weekend back in April but have only just found this site to review it.
All I can say is - go here at your peril! I've stayed in many caravan sites in the last few years and this is the worst, I wouldn't come back here if they paid me!
In the first couple of minutes of unloading our suitcases we found a few dozen ants around the living area before we tracked down the source to the pipes under the kitchen sinks - "infestation" is too mild a word for what... (read more)
Written on: 12/09/2010
Arrived back from devon cliffs on Friday 10th Sept after 4 nights. I thought the accomodation was very poor, wasnt cleaned properly I thought this was due to us having a pet that the caravan was shabby but having spoken to other guests who didnt have a pets they said the same. We couldnt eat in the caravan as it smelt terrible, we were pleased we brought out own bedding!! Entertainment was ok but it was the same everynight. My 2 year old loved the soft play but found this to get quite... (read more)
Written on: 11/09/2010 by hazelbrass (1 review written)
we went to devon cliffs on august 26th, after reading many reveiws i realy dreded going, but to my suprise i was shocked, we had a lovely time, caravan was what i would of expected, the staff greeted us with a smile, the entertainment staff were great especialy for the kids, the beach was nice, just stay away from the seaweed side,my 7 year old loved the swimming pool, as for people sayin you need loads of money this isn,t true, you just draw the line and say no, drinks at the bar were... (read more)
Written on: 31/08/2010
Just returned back from devon cliffs 30Aug spent 7 nites there! never again wot a dirty hole how they can get away with charging those caravans is beyond me and yes its true it does fall on deaf ears.got their paid £629 for this shed shud of been superior my a..e! dirty filthy smelly urine pit.that wos first one !second one wos 2010 model we were told whoopyy not! fridge not switched on 2inch of dust on microwave need i go on disgrace!third van filthy not even cleaned kettle stil warm think... (read more)
Written on: 30/08/2010
A few weeks ago me and my family went to devon cliffs, only to find that the caravan we was in was tiny and very poor for the price we paid. The entertainment was all about children, nothing for adults or teenagers, only a disco at night for about 30 mintues and by then we was to tired to join in! Although the food at the mash and barrel was good, and the service was quick, there is to many other things that are not up to what you would expect. I highly doubt I'll be returning to Devon again. (read more)
Written on: 24/08/2010 by jamesmckie (1 review written)
Okay, this is my honest opinion of Devon cliffs holiday complex.
If you suffer from bad legs or back, then forget it. Its all hilly.
We had a standard caravan and had to suffer a blocked sink and toilet all week. Caravan hadn`t been cleaned properly to the extent that the previous tenants food stuff was still in the cupboards. Toilet still had stained toilet roll in it. Obviously because it wouldn`t flush preperly. All complaints fell on deaf ears. We had to used a bowl of water to fluch... (read more)
Written on: 15/08/2010 by nyron wood (3 reviews written)
After booking 1 No 12foot premium caravans and 1No prestige caravan at a premium cost of £800 per week each we expected a decent quality of accommodation. Whilst booking these caravans we were assured that the both caravans were amongst the best quality on the site. 1 caravan was in all fairness very well presented however the other caravan was utterly appalling. The caravan had obviously not been cleaned, it was extremely dusty, the smell from the toilets was vile, and obviously had not... (read more)
Written on: 15/08/2010 by nessa75 (2 reviews written)
Just got back from a week, on arrival the staff were very nice and helpfull. On arriving at our caravan we found the door open which we later found would not lock. The caravan was dusty and not very clean and the draws and cupboards still had the previous poeples food in there.
We went to the club house at about 6 to relax and eat and found it far to over crowded with people sitting on the stairs, this seemed to be a regular thing for all the entertainment. The funstars tried there hardest... (read more)
Written on: 15/08/2010
Thought we would have a holiday in UK this year, partner fancied Devon, so with two teenage children searched the internet to find the appropriate site, thought Devon Cliffs ticked all the boxes.......WRONG!!!! If you own a caravan then it might be better for you, if you dont then your just a mug who can spend £600.00 ++++ on a caravan and not care!!!! The site was terrible, the beach is disgusting, the seaweed problem is so bad and it smells of vomit, took four days before they even... (read more)
Written on: 11/08/2010
a honest review from last week 1st/7th aug.private caravan was really good.great location,but there is a lot of caravans quashed together/very poor locations.beach is awful.the smell of the rotting seaweed made my boy go pale!they had a jcb on the beach to try and get rid of it,but still its a poor beach.go to exmouth 5mins drive away or walk round on beach very nice clean beach.kids loved it.entertaiment was good in parts but the hard sell every 5 minites of cd's,photos'ballons etc was... (read more)
Written on: 08/08/2010
We as a family Just spent a week on the site which is very very large and spread out as well as very hilly in places.
The check-in was very confused and we handed the key at 3pm and went to get in to the caravan it was not cleaned and we waited for another hour +
Capones club, the entertainment is OK even for the kids, but, it's far too loud ,too hot, overcrowded and bar service very slow and sometimes rude because they are short handed. Staff in the on site mash and barrel resturant were... (read more)
Written on: 07/08/2010
best haven site i have visited. well facilitated with 5 bars including one on the beach, entertainment is superb something different every day and for all the family, caravans you get what you pay for.. we took our dogs and had a standard van .. which was pretty standard... but we only use it for a base was out all day!!!.. beach near cliff very sea weedy but a short walk and its lovely... beach in exmouth town 5 min drive is beautiful!! we had a full week here and there was loads to do,... (read more)
Written on: 27/07/2010
Sometimes it is luck of the draw with caravan quality,ours was deluxe and was superb.Swimming pool lovely with decent outside pools and slides.
Entertainment for children is great starting at 9.30am until 3pm and then about 6pm in the evening until whenever you want,it is best to stay in ne venue once you are in there as it does get busy and tables can be hard to obtain.Bugsy's is best for 5-11 year olds and I don't think you can better it anywhere in GB.
Be open minded and tolerant and you... (read more)
Written on: 26/07/2010
what devon cliffs 26 6 2010 for one week in a 2 gold caravan the caravan was very good as it was private the views were very good as we had a sea view but the camp was rubbish as they had trouble with the water on the camp which ment when we had a shower the water would go off we would after use a kettle to rise the shampoo out off my kids hair we had problems at night with the water as we could not use all the toilets on the camp as they were closed so when were we in the show... (read more)
Written on: 26/07/2010
Just returned home (Thank God)from this so called premier park, If we never go there again it will be too soon. Our first holiday to a 'Holiday camp'so didn't really know what to expect. But at the very least we did expect cleanliness, and for the price we paid - £1300 for a week, we didn't expect a dirty caravan, kids toys found under settee, dirty grimey work tops, carpet that had not seen a vacuum cleaner in ages. filthy TV screen etc etc. And to top it all, we all came down midweek... (read more)
Written on: 24/07/2010
When we arrived we found that we could not park our car close to out caravan and we had to park in a small car park away from the caravan. When we got inside I was dissapointed with the size and cleanliness of our deluxe carvan. When we opened cupboards in the kitchen a foul smell would come out and all of the cutlery, plates and cups were filthy and had a lingering bad smell. I went to use a bowl from the cupboard to prepare food, only to find that there were remains of food... (read more)
Written on: 20/07/2010
We have just returned from a weekend break to Devon cliffs and are we pleased to be home!!
The accommodation was absolutely revolting. The first thing we noticed was a)The terrible smell of stale smoke (in a non smoking caravan) and b) The utter filth and grime. We opened all windows and hoped the smell would go. It did...only to be replaced by an incredible smell of sewage. (This never left and we slept in what smelt like a public urinal!)
The carpet was filthy and stained. You could feel... (read more)
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