Haven Holidays, Doniford Bay Reviews

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Haven Holidays, Doniford Bay
★★★☆☆
2.8
54.0% of users recommend this
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  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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Latest Reviews

“Would recommend ”

★★★★☆

written by on 19/08/2013

We like haven doniford bay the entertainment staff are fantastic with the children and make us feel welcome plenty to do around the area including things close enough using the car. The chip shop on site could do with improvement need more staff as was a slow service

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“Very enjoyable break”

★★★★☆

written by Nelliesmithers on 09/04/2013

This weekend my husband and I, my daughter, her husband and our grandson went to Doniford bay for a long weekend booked through the Sun newspaper holidays. We were all a bit wary of what we might find as we had read previous reviews which seemed to be quite negative. On arrival we were pleasantly surprised. The site was very clean and tidy. The booking in staff very friendly and helpful. Myself and my husband had a lovely 3-bed caravan and our daughter, husband and our grandson had a really bright and cheerful 2-bed caravan. Both caravans were spotless and in a good location for the amenities on site. During the whole stay the staff were extremely friendly and especially with the children who all seemed to enjoy themselves. We had one meal in the cafe bar which was on our last evening and this was very nice and good sized portions, we were very pleasantly surprised with the cost and thought £38 for 4 adults and one child meal was very good value. We all agreed that we would definitely come back to this site.

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“Great for young kids”

★★★★☆

written by DeanBluenose on 08/09/2012

I recently stayed at Doniford Bay with my wife and our 2 year old daughter. The caravan we stayed in was clean,tidy and did the job. The park itself is on the small side but we found this to be really useful as no where was really uncomfortably busy as larger parks are. It was easy to access the amenities. The pool was a little small and water slides were outside were not open (despite the glorious weather) but my 2 year old loved it. As it is a small site there are obviously less things to do, but I think for younger children it is fine as with larger parks the older children tend to get a bit boistrous and the younger kids get a bit overlooked. The food in the complex was fine, they do special theme nights where they do curry nights, tex mex nights etc...entertainment early evening was fine again for younger kids, my little one loving the tots disco each night. Staff were generally helpful. The beach is not really accessible and is not really suited for anything other than a nice setting (the park and beer garden overlook the sea). The park is a bit remote so a car is essential, but is a very peaceful and tranquil park and even with a 2 year old can be a relaxing one at times! The shop on site is small but caters for the essentials. There is a Co Op 2 miles away in nearby Williton and a Morrisons or Tesco in Minehead 9 miles away. There are some great things to do nearby, visit the Steam Railway and the Tropicariam (a sort of zoo, aquariam, adventure playground), also some stunning small villages Watchet, Blue Anchor, Washford. Overall great for younger kid (2-6), not so great for older children(7 plus). Friendly staff, decent food on site, clean accomodation.

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“Wont be going back to Doniford Bay”

★☆☆☆☆

written by on 29/08/2012

We hired a private van that was very nice & clean. Now the bad bit... We only stayed for 4 out of the 7 nights, on reporting to reception we were made to feel a bit 2nd class as we hadnt booked direct. We paid over £65 for 'fun works' passes that were only asked for once - when we went to the old dirty swimming pool. The bar wasnt much better, tables were very sticky, possibly used the same cleaning cloth as on the toilet doors as they were sticky too. Restaurant staff were dozy, couldnt take orders correctly and there was a stale smell coming from the corner of the room. Our caravan was situated near the 'dog walking area', so swarms of people with their little pooches walked in the one direction for only one thing - to let their dog have a poo rite in front of our caravan. The beach, if you can call it a beach is really a stoney mud pitt, awful. I would advise anyone not to go to this site, we went to Devon Cliffs in march and it was a million times better than Doniford. We really feel like weve wasted alot of money! Needless to say, we wont be going back to dirty doniford.

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“Haven Holiday's Doniford Bay Dustbin Park!”

★☆☆☆☆

written by on 17/08/2012

Doniford Bay offers a view which can best be described as an old military camp with chalets that are more like old battered MOD accommodation - they are from the sixties, patched holes in the outside walls with dirty pink paint work (fit for demolition only) park is very tired. The dirty/smelly rock/stone area is what they consider as their beach! The manager of the park is more interested in smoking than customer service. When carrying-out paperwork - this is something which they are unable to complete without repeated errors every time.Items missing from your itinerary - which when challenged your asked for more money, even though they are listed as part of your original agreement/purchase, and when you complain - your instantly told your NOT welcome at the park or any other of their Haven Holiday locations around the country either! Bourne Leisure Group (who have Haven Holidays as part of their group of company's) prefer discrimination over deliberation. I recommend you run - run in the opposite direction to Doniford Bay Holiday Park, unless of course you like dustbins!

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“staff miserable, nothing to do if raining, really...”

★☆☆☆☆

written by jakkim69 on 22/06/2012

If raining then forget this camp nothing at all to do. Firstly i booked this as read was a lot bigger than the 1 in Burnham but apart from the pool nothing included in price. Even then if you want to do water activities more money and with 2 children that's £12 a shot. They have water slides but outside so weather bad not open. There's a crazy golf and yes more money but was water logged no1 was looking after it. There was a pool table (only 5 of each colour and baize ripped) a dart board but no darts they lost sets so won't buy any more!!?? The evening entertainment for the money we paid was awful. 3 live acts in 7 days the rest were the funstars singing and they couldn't sing! For the money you spend i would like to have thought it was being put towards entertainment but obviously wasn't. The bar manager and entertainment manager (well i assume they are as were wearing black tea shirts) were really rude. Small kids i guess would have fun but i have a 13 and 10 year old and nothing for them to do. No i wouldn't recomend this camp at all.

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“Holiday experience”

★★☆☆☆

written by on 08/06/2012

Just returned from a holiday at Doniford Bay and the following comments are what i personally found. The site was kept very clean Staff were all very pleasant Very quiet site and nothing much for adults. I didnt think they had very good entertainment at all and the club room was half empty every night. I found the location of the site awful a car is definately required as there is not much around at all. I personally would not go to this site again, i like a bit more activity and like easier access to a nice beach and shops etc. I asked the staff where the nearest supermarket was and the reply was 9 miles. I would rather go back to Burnham on Sea, much nicer site

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“Doniford Bay”

★★★★☆

written by kingstreet on 14/11/2011

Having given Haven an absolute tatering for the state of Hafn Y Mor a few years ago, I must say Doniford Bay was a pleasant surprise. Nice park, usual Haven stuff, although pool a bit on the small side. Stayed in privately owned, reasonably new caravan. Clean, tidy and good value.

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“Sabrina from Hampshire ”

★★★★★

written by on 14/07/2011

Just got back from a 4 night stay in doniford bay. We stayed in a Standard Plus caravan for 6 people.3 adults. 1. Four year old, 1. Ten year old and my disabled deaf mother plus one assistants dog. On arrival we meet the man at the gate who let us in told us were to find reception. We got our keys and gate code went to the caravan which had been cleaned excellently. So over all very pleased with the staff and the hygiene of the park and caravan. AS for days out we walked down the road for a mile to the west somerset railway to get to dunster where there's a beautiful estate. We also drove to wookey hole which is a whole day event which was fantastic and brean sands and lynmouth beautiful waterfall sites, Cheddar gorge Even the camp site had loads things to do like rock climbing, swimming, crazy golf the walk down the beach. There so much you can do in somerset you got to come back. Ate in the restaurant was clean and welcoming the staff entertainment were funny and happy. They were all very good with my mother and her assistant dog. The sites shop had all we needed it was home from home. Even our caravan neighbour's were good people understanding we had children that went to bed early. :)

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“Just got back from Doniford bay, even though when I...”

★★★☆☆

written by on 12/04/2011

Just got back from Doniford bay, even though when I phoned I was told my holiday had been cancelled? due to the fact I hadnt confirmed I wanted entertainment passes, so at that point they re-booked my holiday and charged me £10.00 extra, because the site was fully booked? got there and it was extreamly quiet and not really anyone staying at the park, my accomodation was lovely but we were lucky to have a privatly owned caravan, there wasnt much for the children to do apart from swimming and the pool was warm but you have to pay extra for certain activities they hold in the pool, entertainment was ok for the children, but we left the nightclub around 10.30pm overall, good, but not that entertaining, would look for a park with a bit more going on next time

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“Read all the bad reviews after bookng this holiday,...”

★★★★★

written by on 09/04/2011

Read all the bad reviews after bookng this holiday, but don't listen to any of them as it's not the case! Just returned from a 4 night break at Doniford bay, was put in a brand new caravan, looked like the park had been done up for this year. Very clean and very nice. Wished we had booked a 7 night break as was very nice break. Staff were very enrgetic and friendly, entertainment was ok, closed a little early for the adults though at around 11.30pm. The beach is full of rocks but didn't stop us going down everyday. Not far from a zoo, watchet town or Minehead for a day out. 3 of us all had a great time and would definately go back!!

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“to everyone who has been put off by some of the...”

★★★★☆

written by on 04/04/2011

to everyone who has been put off by some of the reviews - dont be. we have just returned from a sun holiday at doniford bay and we had a fab time. caravan was great. gas fire in living area and heaters in both bedrooms, all of which heated up very quickly. we did need them as it was end of march and was cold on the night. loads of wardrobe space and shelves etc... very clean and tidy with every mod con needed, even a new tv with freeview. entertainment for kids at the club on site was good. all the kids loved it. adult entertainment didnt start til 10 thou and by then my 2 year old was ready for bed but if the kids are happy then im happy so i didnt mind this. beach is very near but very rocky. great for crab hunting thou, but you will need very good footwear as it is very very rocky. cant see the sand at all. lots of stuff for kids to do on site, also lots of local things to do and see within a 10 mile radius, or more if willing to travel 20 miles or so. food on site was a little expensive, but we went to minehead for the day and stocked up at tesco. there is also a big morrisons. this sint an 18's to 30 holiday place. i wouldnt reccommend it if you were say a young couple or a lively group of friends, but deffo for a family wanting a relaxing break. we came back wishing we had booked for longer. deffo will stay for week next time.

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“Just returned from Doniford Bay, the caravan was...”

★★★★☆

written by on 01/04/2011

Just returned from Doniford Bay, the caravan was spotless and very warm ,heating in all rooms. The staff were very welcoming and helpful, the site is very clean. We had a lovely view over the sea and the sunset was stunning, we did not go down to the eveing entertainment, so can not comment, but we all returned totally relaxed, if you are looking for just chill out time, this is the place.

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“Just come back from a long weekend with Sun Holidays....”

★★☆☆☆

written by karenwm on 29/03/2011

Just come back from a long weekend with Sun Holidays. The site itself was pretty good. Very good entertainment for the children but adult entertainment started a bit late at 10pm. Drinks in the club were expensive; didn't try the food as we self catered. The caravan, however, was not up to scratch, even for a 3 night stay. It was single glazed and no heating other than the gas fire in the lounge area. Consequently the bedrooms were so cold, we slept in our clothes (that was leaving the fire on all night too). The heat just didn't get as far as the bedrooms. The boiler kept going off ( even after it had been fixed by the handyman). The shower was a joke....like pouring a kids watering can from a great height. Unable to control the temperature on the shower so very dangerous for the kids; it was either a hot dribble or a freezing shower. Along with these factors, the caravan stunk of ?? mildew/wet dog. A great shame as this was the 3rd Sun Holiday and the first two proved much better on the accommodation front.

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“we went on our honeymoon to Doniford Bay Holiday Park...”

★☆☆☆☆

written by on 15/01/2011

we went on our honeymoon to Doniford Bay Holiday Park summerset for a week
our hoiliday was not good from the start when we got there we could not get on the site because it was late there was no way to get through the barrier we had to wait for someone to leave to go though when I went to cheak in the sercurity could not find our accomidation key when we get to the accomidation there was no toilet roll in the loo, so i went back to check in and told sercurity we had to wait for her to bring some not eay to do when you have a little one at the age of three so i walked across to the grounds to the complex to the toilet the were a group of young people smokeing pot,so when my daughter had finished we headed back that night we were cold so i got up to find a draft coming through the door and windows the next day i complained to the person in charge about the previous night and nothing more was done later that day my husbend open the bathroom window and it fell of its hinges so i went back and complained , so that night we went over to the complex to see some entertainent which was ok we left our dog behind in apparment that night we were in bed and it got very cold so i went to find the problem and found the door had opened by its self so went and complainedagain and this time they sent a handymanto fix the door but it happen again so we were offered a differant appartment on the wednesday but this was no good as we were goting home on the friday the only good thing about the hole holiday was that my mother-in-laws boyfriend got us a microwave for our last two days there.It look like the program hi de hi

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“I think it was a really good caravan, the bedrooms...”

★★★★☆

written by on 25/11/2010

I think it was a really good caravan, the bedrooms were lovely, one with double, another with 2 x single beds and another with bunks. The entertainment was a big hit everynight, especially for the kids!!! Drinks and snacks reasonably priced. Nice swimming pool with flume, and nice sports court and outdoor play area. Indoor play area & bowling was really fun too! No disadvantages whatsoever! Loved it 4 out of 5 i rate it!

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“Booked for 3 nights mid October. On arrival the...”

★☆☆☆☆

written by on 22/11/2010

Booked for 3 nights mid October. On arrival the bedroom in the caravan was filthy. We have paid extra to upgrade to a luxury plus, the caravan itself must have been over 20 years old and very dated. The carpet was a disgrace. We went straight to reception to complain and they sent the cleaners round. There were hardly any light bulbs working, the one outside didnt work and I nearly broke my neck on the loose paving slab when we were unpacking. Staff were rude and theres not much on site. Wouldnt recommend this site to anyone

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“ First went to Doniford bay last year, chose it...”

★★★★☆

written by on 01/11/2010

First went to Doniford bay last year, chose it because it was a small Haven Park, yes there are limited facilities but that is the beauty of Doniford bay. The park is small and friendly, great views accross the bay and even when the park was full during peak season, it never felt overcrowded. Kids loved the entertainment, free activities during the day and the stage shows at night.
Only ate in the restaraunt once during the week but it was good value for money. Entertainment staff were fantastic, as were reception staff who got any problems we had (if you call needing a lightbulb changed a problem!) sorted quickly.
If you want a holiday with the hustle and bustle of big crowds and fairground attractions then Doniford is not for you, Butlins is up the road!




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“Myself and my boyfriend got back from Doniford Bay on...”

★★★★☆

written by on 22/09/2010

Myself and my boyfriend got back from Doniford Bay on monday. We arrived on friday and were pleasantly surprised by the beautiful surroundings, the park itself is set in a gorgeous location and it was very clean. We stayed in a caravan and it was very clean and had everything we needed and we were close to the sea which was nice. The entertainment is good if you have kids. You have to travel out a bit for local attractions but we didn't mind that. Overall we thoroughly enjoyed our short break and the weather was fab. We were a bit apprehensive before going after reading some of the reviews other people had wrote but my advice take them with a pinch of salt because your holiday is what you make it at the end of the day.

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“Very poor service and information. DO NOT USE! ”

★☆☆☆☆

written by on 11/09/2010

Very poor service and information. DO NOT USE!
We are from a care home and booked a 4 bedroom villa. At the time of booking I was told told there was 1 double and 3 twin bedrooms. It turned out that there was 1 double, 2 twins and 1 bunk bed room. Totally unsuitable for adults with special needs. Both the holday park and head office were unhelpful and said there was nothing they could do and nothing they could offer to help with this.

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Chattergran's Comment

Written on: 21/10/2010

I have been to this park and do not agree with this review! I appreciate that you do have special needs for the adults you take away on holiday, but this is a family park and they cannot cater for a large group of adults. Unfortunatly if parks were to have accomodation for large groups of adults it would then encourage groups that are unsuitable for the family market! I.E.(Hen and Stag parties etc.)
<br/>
<br/>I found all the staff to be as helpful as they could be, all helful kind and friendly. I think this review gives a wrong view of the park which is set in beautiful surroundings. I have stayed at a lot of Haven Parks and always return to Doniford Bay, whish in my opinion is the BEST!!!!

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