Picture courtesy of Sam.
| Flight on time? | 7.6/10   |
|---|---|
| Customer service | 3.4/10 |
| Comfort on flight | 3.9/10 |
| Quality of food | 3.9/10 |
| Value for Money | 3.8/10 |
| Reviewer Rating | 3.8/10 |
| Overall Rating | 3.3/10 |
Full review by
crackerboy
on 24th Jul 2008
User Rating : 10
Respect :
0
Good Points: Friendly staff, competitive fares, membership in Star Alliance. Clean cabin, choice of meals and an entertainment system that is well above anything I've ever seen. It made the 18 hour flight from the US actually enjoyable.
Bad Points: Slow check-in on the way back from Jo'burg.
General comments: I'll be back! Can't give South African Airways enough compliments. I was really dreading such a long flight from the USA to SA, but the entertainment system gave so many choices I actually enjoyed the flight. At the end of the trip I had not even looked in any of the magazines or books I had brought on. The crew was super-friendly and tried their best to make the long flight comfortable. Great little snack bar in the back during the whole flight and good choice in meals. Well done!
crackerboy's review and ratings | 133 words
Review by
Guest.
on 15th Apr 2008
User Rating : 0
Respect :
0
Be careful!!! In 2007, I tried booking the South African flights online and was successful. I gave my credit card number and got the confirmation details, yet, when I showed up in the South African airport, I was refused. They said my credit card was faulty. In the end I had to buy another replacement ticket. After only I received my monthly bank statement, then I realized that the airline had charged me for the flights that I did not even fly. If my credit cards are faulty, how can the airlines ...
Guest.'s full review | 113 words
Review by
susanja
on 6th Mar 2008
User Rating : 0
Respect :
0
We flew from Jo'burg to Heathrow and overall I found the standards aboard to be very similar to any other airline. However, what did let them down was the attitude of the cabin crew. I have never met such rudeness before and I was tempted to ask the cabin crew why she was in this job but I was too afraid. It really put me off flying with SAA in the future.
susanja's full review | 72 words
Review by
lilalee
on 16th Nov 2007
User Rating : 9
Respect :
0
I flew from New York to Johannesburg in November 2006 and returned in January 2007, and I have to say that I really enjoyed the flight. The staff were very friendly to us, I liked the food (and that there were food choices), and I enjoyed the movies and other entertainment options. The seats were comfy, and I was able to get up and walk around a lot without feeling like I was bugging people or congesting the aisles.
Also, the flight we were on was not at all full, so we were able to stretch ...
lilalee's full review | 208 words
Review by
dmcdonell
on 16th Apr 2007
User Rating : 0
Respect :
0
I recently went to South Africa with my wife and a group of friends. It is a beautiful country and I would definitely recommend it, as a destination for anyone interested in seeing wildlife. However, I would definitely not recommend flying with South African Airways! This has to be one of the most poorly run airline companies I have ever flown with. They double billed my flight ticket and then only refunded part of it. For the past 6 months they continue to agree that they only refunded part of ...
dmcdonell's full review | 146 words
Review by
oconnor
on 27th Jan 2007
User Rating : 1
Respect :
0
The South African Airways lounge at Heathrow Terminal 1 is located near the departure gates, some distance from the shopping area. Having cleared security we went directly to the lounge, then discovered that to get back to the shopping/restaurant area we were diverted back through the flight transfer centre, with a further 40 minute queue and a further full security check. This is enforced every time you move between the shops and the SAA lounge. The staff on reception say this is a new rule, ...
oconnor's full review | 204 words
Review by
Thomas Whelan
on 17th May 2006
User Rating : 10
Respect :
0
I would certainly recommend South African Airlines to anybody travelling to lovely South Africa. It was a very relaxing flight with very good in-flight entertainment and service.
Thomas Whelan's full review | 45 words
Review by
Daudi
on 5th Oct 2005
User Rating : 0
Respect :
0
My South African Airways flight was over-night, and I could not physically sit in my seat when seat backs were down. The distance from my arm-rest to the back of the seat infront was 10cm. This level of discomfort is unforgivable considering that I am just above average, at 1.86m tall & 14 stone, so hardly excessively large. As a result, between (very uncomfortable) take off and landing, I stood at the back. I complained to staff but they claimed the flight was full and no other seat was availab ...
Daudi's full review | 166 words | 1 comment added.
South African Airways TimetableWould you like to see a review that's not being listed?
