Picture courtesy of Sam.
| Flight on time? | 7.6/10  |
|---|---|
| Customer service | 4.4/10  |
| Comfort on flight | 6.4/10 |
| Quality of food | 1/10 |
| Value for Money | 3/10 |
| Reviewer Rating | 3.4/10 |
| Overall Rating | 2.8/10 |
Full review by
Guest.
on 19th Aug 2008
User Rating : 2
Respect :
0
Aer Arann needs to review its policy on their 15kg baggage allowance and on the transportation of musical instruments. Excess baggage charge - was utterly disgusted. We had informed the airline in advance that we would be travelling with instruments, they have special rates for golf clubs and other sporting equipment but charge full whack to musicians. Also, our excess baggage on the way out was £187.00 and on the return flight £269.50 even though we had exactly the same stuff with us.
Guest.'s review and ratings | 83 words
Review by
is0lde
on 6th Jun 2008
User Rating : 0
Respect :
0
Baggage limit of 15 kilos is ludicrous. If you are traveling on or from an international destination, 15 Kg is two empty suitcases. 7 Euros per Kilo is what they charged me for Excess baggage, which worked out to be the cost of two return tickets between Dublin and Galway. They are following the footsteps of other well known budget airlines and taking advantage of hidden costs. They are not even printing the Baggage allowances on the tickets, or booking sheets unlike the other major airlines ...
is0lde's full review | 96 words
Review by
rsolin
on 12th Sep 2005
User Rating : 7
Respect :
+1
Flew with Aer Arann from Edinburgh to Galway. Flight booked through travel agent months in advance; Flight time changed to 9 hours later; airline did not (or could not?) notify us. Thankfully, agent did. Flight itself was fine. About 1/2 full, enough legroom, etc.
rsolin's full review | 63 words
Review by
johnny1
on 27th Jul 2005
User Rating : 1
Respect :
+2
I travelled business class transatlantic with my usual luggage allowance to Dublin. It was not possible to get a through fare onto Aer Arann to Galway so I had to purchase a separate ticket for this portion of the journey. When I checked in they told me I was over the baggage weight limit and would have to pay 3 Euro per kilo- and were inflexible!! I offered to take some of the checked luggage and carry on- but they said they allowed only one piece of carry on per person - other passengers had u ...
johnny1's full review | 230 words | 1 comment added.
Review by
cp rua
on 13th Sep 2004
User Rating : 7
Respect :
0
Predominantly serving Provincial Irish airports of Derry, Sligo, Galway, Knock, Kerry and Waterford. providing several flights to and from Dublin daily.
Good value and especially with the smaller airports-you can check in 20 mins before take off in most cases.
Good value airfares also
cp rua's full review | 53 words
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