| Value for Money | 3.3/10  |
|---|---|
| Reviewer Rating | 3.3/10 |
| Overall Rating | 2.5/10  |
Full review by
HeatherA
on 11th Sep 2008
User Rating : 0
Respect :
0
I would not use or recommend this company to anyone. I was given unclear information by phone, and as a result bought a policy that did not cover what I needed. Luckily I was able to remember the time of my call so the company was able to check the recording and had to agree that I had not been informed correctly, so I was able to get a full refund. However I was not happy with the customer service I received. I was easily able to find a better deal that covered what I wanted elsewhere.
HeatherA's review and ratings | 97 words
Review by
Westlands
on 25th Feb 2008
User Rating : 0
Respect :
0
I took out Essential travel insurance by following an online link from my building society.
Unfortunately I had to cancel our family holiday in July 2007 on our departure date. This was because my father (who was not travelling) contracted a hospital borne virus several days prior to this date following minor day surgery.
He became seriously ill and was re-admitted to hospital.
AXA (the actual insurer) "investigated" my claim but refused to pay out compensation because they say I was aware of m ...
Westlands's full review | 160 words
Review by
mattjones1
on 27th Mar 2004
User Rating : 10
Respect :
-2
The Essential Travel was the easiest travel insurance website that I found. It was cheap and provided good cover. You can buy online or by telephone.
mattjones1's full review | 34 words
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