Jones Bootmaker Reviews

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★★★☆☆
2.5 / 5
8
34% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

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Jones Bootmaker

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Latest Reviews

★☆☆☆☆

“I bought a pair of boots in the sale at Christmas by...”

Written on: 03/04/2011 by Loulou4022 (1 review written)

I bought a pair of boots in the sale at Christmas by the middle of February the lining by my little toe has worn away, took them back to store where they were sent away for quality control and apparently that is fair wear and tear!!!! on a pair of boots worth £110 after 2 1/2 months. In my book this is totally unacceptable and I will not be purchasing from them again. I shall be returning to Marks and Spencer and Clarks where I can get cheaper shoes that last much longer… Read Full Review

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★★★★☆

“Great, friendly service. Spacious shop layout. I have...”

Written on: 26/01/2011

Great, friendly service. Spacious shop layout. I have a few pairs of shoes from Jones the Bootmaker and have found them to be very comfortable and stylish. They always seem to have my shoe size 8, which can be difficult to get in other shops. Would highly recommend… Read Full Review

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★★★★★

“Bought some timbaland boots from this store and it is...”

Written on: 20/01/2011 by gcee (7 reviews written)

Bought some timbaland boots from this store and it is hands down the most comfortable shoes I've ever bought - store asst was really helpful and went out of his way to find me the right colors and sizes in the sale… Read Full Review

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★☆☆☆☆

“Absloutely rubbish service, i caled into the Horsham...”

Written on: 24/10/2010

Absloutely rubbish service, i caled into the Horsham branch, keen to purchase 1 pair of flat shoes for work and 1 pair of boots on sat 23/10/10, askd for size 42, girl said no problem, she returned with both items, I tried on the shoes which didnt fit, turned them over and found size 41, explained to her i had asked for a 42, she said, we dont stock that size but this is a size 8, I said I didnt ask for an 8 I asked for a 42, she then said she thought id be able to squeeze into them!… Read Full Review

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Rober Downing's Comment

Written on: 14/11/2010

Having used this store for several years now I have always found this store to be exceptional. The staff are pretty regular and I find them to always to be helpful with the manageress on several occasions offering to order things in for me and going out of her way to get them too. As an adult I know that sizings vary so much and I am always willing to listen to the assistants and their advice. At least they bother to bring something out rather than returning and just saying no. I always have a positive experience in this store and shall remain a loyal customer.

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Emilyelizabeth1989's Comment

Written on: 10/06/2012

41 is an uk 7, 42 is a 8...

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★☆☆☆☆

“Faulty shoes, heels came away after only 2 weeks.”

Written on: 02/06/2010

Faulty shoes, heels came away after only 2 weeks… Read Full Review

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★★★★★

“I bought some work shoes with a heel, although I was...”

Written on: 14/07/2005 by soanna (1 review written)

I bought some work shoes with a heel, although I was sceptical about wearing them all day, they have been the most comfortable pair of shoes ever. The assistant was most helpful, and since my first shopping experience, I have bought a furhter 8 pairs of shoes from there. All to the same high standard… Read Full Review

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★★★★★

“I've bought from Jones Bootmaker a few times. Always...”

Written on: 05/04/2005 by Jaggsy (3 reviews written)

I've bought from Jones Bootmaker a few times. Always found the sales staff really helpful. For example, last time I was there the sales assistant explained the shoes I was trying on were a soft leather so would crease with time and so weren't any good for wearing with a formal suit. I'm not sure every shop would have given me this level of assistance… Read Full Review

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★★★★☆

“Jones is a good shop for nice looking leather shoes. ...”

Written on: 22/03/2004 by The Hooded Claw (36 reviews written)

Jones is a good shop for nice looking leather shoes. I have had a couple of pairs. However, one fault is that on the heels there are bands of leather around the heel to make it look as thought the heel is solid leather. However, these are veneer strips and they begin to peel off, revealing a rubber core. You are left with heels with bits of leather flapping or you can rip them off. Either way isnt the best!… Read Full Review

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