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| Value for Money | 5/10  |
|---|---|
| Reviewer Rating | 5/10 |
| Overall Rating | 1.6/10  |
Full review by
NamNguyen
on 24th Apr 2004
User Rating : 5
Respect :
0
Good Points: Clean, good location
Bad Points: Really bad service.
General comments: At New World Hotel the service is really bad. I tell you my story. I checked in that noon (early March/2004) and asked if my girlfriend could check in later, I spelled out her name to them. The receptionist, told me that my girlfriend just had to show the ID later and everything would be Ok. So I checked in, none showed me to the lift not even my room. Could you believe that a 5 star hotel???
Even a supervisor was rude to me later. She kicked me and my girlfriend out of the door because we did not have marriage certificate. Some of you are raising your eyebrows, I am sure because I did the same that day. They talked a lot of meaningless reason to me. She even charged me 50% of the room rate though I just opened the room and walked out. So, you should be well prepared for bad suprise if you want to stay there.
NamNguyen's review and ratings | 166 words | 2 comments added.
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