Teleflora Reviews - www.teleflora.com

★☆☆☆☆
1.1 / 5
149
6% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Teleflora www.teleflora.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“Wife's Birthday Flowers”

Written on: 10/08/2016 by bolobear13 (1 review written)

I wish I could post pictures of what a mass failure their "dressed to impress" arrangement looked like. $70 dollars down the drain. Customer service reply was that it was acceptable and no refund would be given. Live and learn back to using FTD a little more money but at least I will not be so unsatisfied… Read Full Review

Report this review
★☆☆☆☆

“I ordered & paid for flowers for my mother-in-law to...”

Written on: 12/05/2016 by darwindt (1 review written)

I ordered & paid for flowers for my mother-in-law to be sent on 5/7/16-they were never delivered-couldn't get a real person on the phone for 4 days(had to e-mail them).Finally got an e-mail back on 5/11/16 saying they had re-viewed my order & decided to cancel it-I would not give them any stars if I could… Read Full Review

Report this review
★☆☆☆☆

“BIRTHDAY BUST”

Written on: 12/05/2016 by Meadfy223 (1 review written)

I ORDERED FLOWERS FOR MY SISTERS BIRTHDAY TODAY 5/9/16. THEY WERE TO BE DELIVERED TO HER JOB AT A SCHOOL. THEY NEVER, EVER GOT THERE! I AM TOTALLY DISGUSTED AT YOUR GUYS. THIS WAS MY FIRST TIME ORDERING FROM YOU AND I WILL NEVER, EVER DO IT AGAIN! I WAS HOPING SHE WOULD ARRIVE HOME WITH HER FLOWERS, INSTEAD SHE NEVER GOT THEM. I WANT AN IMMEDIATE REFUND FROM YOU INCOMPETENT PEOPLE! I SHOULD HAVE KNOWN SOMETHING WAS NOT RIGHT WHEN THE GUY TOOK MY ORDER HE COULDN'T EVEN SPELL CORRECTLY. I… Read Full Review

Report this review
★☆☆☆☆

“Mothers Day Flowers”

Written on: 11/05/2016 by cower (1 review written)

Ordered flowers for Mothers Day. Which was Sunday. It's Tuesday and no flowers. No customer service. Stay away from them!… Read Full Review

Report this review
★☆☆☆☆

“Worst Customer Service Ever”

Written on: 25/04/2016 by sharonbear (1 review written)

About a week ago I ordered flowers for a friend that had just come home from the hospital. I called on Saturday morning at 10 am to place the order - this is after 3 times of entering my order on-line - each time getting kicked out after I entered all the information. By the time I called, I was already frustrated. I finally placed the order with the girl on the phone and she assured me the flowers would be delivered the same day, because I ordered well before noon. About 4:30 Saturday… Read Full Review

Report this review
★☆☆☆☆

“Saddest Valentine's day ever”

Written on: 14/02/2016 by wgbeasley (1 review written)

I ordered flowers to be delivered to my husband who is home alone on Valentine's day. He had a traumatic brain injury 4 months ago and I have to be away working because of it. I paid through paypal they claimed my credit card didnt go through but I have confirmation both through paypal and the credit card they got their money. Tried three times with customer service today. They hung up on me twice reprocessed the order with another payment method the customer service rep didnt complete the… Read Full Review

Report this review
★☆☆☆☆

“Teleflora Flowers / Florist”

Written on: 07/02/2016 by DevanPittman (1 review written)

Very disappointed in flowers that were delivered to my Aunt who turned 100 today. I ordered Zen like flowers with a pretty low green dish, it had purple flowers, small greenish white flowers, tall bamboo, and green palms as accents. What they sent wasn't anything like it. I understand they say " in the event your selection is unavailable, a substitute of comparable quality and value will be delivered". However, the container looked like a box wrapped in green tulle, no bamboo, white… Read Full Review

Report this review
★☆☆☆☆

“All Wilted flowers”

Written on: 31/12/2015 by NickolasPatterson188 (1 review written)

I ordered flowers for my aunt's funeral and received all wilted flowers. The funeral home call to let me know that the flowers were all wilted and would not last for the next days funeral viewing. I called Telefora and told them about the wilted flowers and said they could only refund 35 percent, as I complained more they said they could only do 50 percent refund. I do not recommend them to anyone and I will never buy from Teleflora, again. 137.00 is what I spent and received wilted flowers… Read Full Review

Report this review
★☆☆☆☆

“will never use again”

Written on: 15/12/2015 by Sophief113 (1 review written)

had used them many times before with no problem. had a family member suffer a stroke in another state and wonted to send flowers. placed the order after. was told to would be delivered that day.after 2 days and still no flowers called was on hold for 45 min only to get someone i could not understand!!!! wonted to cansel the order . was but on hold again for 30 min. finally got someone who could hardly understand. had to call back for 2 days before got my money back. family member never got the… Read Full Review

Report this review
★☆☆☆☆

“Wish I saw reviews first”

Written on: 13/12/2015 by Norris164 (1 review written)

Same day delivery my behind!!! That's a lie. I ordered flowers for my mother as she just lost her sister. I wanted to cheer her up so I ordered flowers from teleflora that claimed they delivered same day if you order by 3pm...ordered flowers around noon Friday...7pm comes around no delivery...claim they were suppose to deliver flowers by noon Saturday...nope...not until 5:30pm...HORRID customer service...EVERY person had a different story about where my order was...When I asked questions about… Read Full Review

Report this review
★☆☆☆☆

“Didn't get holiday specials as advertised”

Written on: 07/12/2015

Last Christmas I ordered four Holiday specials which advertised the flower arrangement in a Christmas style "Holly" bowl which looked like a nice gift. I had them delivered to family members in four different cities. How embarrassing when later (two days before Christmas) I learned that 2 of the orders did not get the special bowl but instead a plain clear vase. When I contacted Teleflora's customer service, their solution was to offer a 10% discount on my next order. No mention of refunding a… Read Full Review

Report this review
★☆☆☆☆

“did not deliver bouquet for mother's birthday”

Written on: 13/11/2015 by ArmaniMedeiros64 (1 review written)

Teleflora did not deliver my mother's birthday bouquet. After 24 hours of the order (and ON the date of scheduled delivery) they emailed to say that they did not have the flowers that I chose. Then they emailed after 48 hours of the order (the day after scheduled delivery) to say that they did not have flowers to deliver at all. Do not use Teleflora. They are dishonest and will ruin your special day… Read Full Review

Report this review
★☆☆☆☆

“TERRIBLE SERVICE DO NOT ORDER ”

Written on: 31/10/2015 by AaronChoate (1 review written)

Ordered 3 days ago for same day delivery, still waiting. Cancelled order, event was missed. Thanks for nothing… Read Full Review

Report this review
★☆☆☆☆

“STAY AWAY!! Don't Even Consider!! HORRIBLE!!! ”

Written on: 04/08/2015

The Delivery was Never Made. I ordered an arrangement to be delivered to my in laws on 7/23/15 for both my mother in law and also my father in law. The order was placed that morning before 7:45 am and was guaranteed to be delivered that day by 5pm. My father in law was given a negative report on some test results and my mother in law took the news extremely hard and had to be rushed to the ER and ended up staying in the hospital through Wednesday Eve. We never received a call from my in laws… Read Full Review

Report this review
★☆☆☆☆

“Disappointing service.”

Written on: 03/06/2015 by 195Wagner (1 review written)

Flowers were for a birthday delivery. Order was placed 2 days prior. On the day of, we got a call that they could not "find a florist" to deliver, despite the fact that there are several florists in the neighborhood. They said they would take 40% off our "next order". What next order? Get real! The next day they called and said they made the delivery, but could not get the arrangement we picked out. "Happy day after your birthday! These are sorta like the flowers we picked out for you"… Read Full Review

Report this review
★☆☆☆☆

“Would never use this company again”

Written on: 28/05/2015 by bushyt21 (1 review written)

My friend has cancer and is going through Chemo.I thought I would try to give her a good day by sending flowers.She sat at her house for hours waiting for them to be delivered.They never got delivered.I kept calling and everytime they claimed they couldnt reach the flower shop.Only to find out the shop had closed 2 hours before.So dissapointing ! I was able to get refunded easily.Thats the only good thing I can say about it… Read Full Review

Report this review
★☆☆☆☆

“HASSLE”

Written on: 14/05/2015 by Neil51 (1 review written)

It was NOT a pleasure! Order was supposed to be delivered 05/07. Was not delivered until 05/10. Purposely and patiently made sure I was home all day for 3 days waiting for the flowers with the assurance from Teleflora each day that they were on their way that day. On 05/09 told they were delivered when they hadn't been. They were actually not delivered till the next day (05/10) Also not pleased with the arrangement after all this BS! … Read Full Review

Report this review
★☆☆☆☆

“HORRIFIC”

Written on: 13/05/2015 by AndresMcCulloch (1 review written)

THE WORST! arrangment came in after 8pm on mother's day the arrangment was 3 times smaller than what I had ordered online the arrangement had BROKEN flowers to top it off THE WORST experience. DO NOT ever shop with them NOT TO MENTION THEY CHARGED ME 25$ for delivery… Read Full Review

Report this review
★☆☆☆☆

“Poor Response from Customer Service - FLOWERS NOT...”

Written on: 16/04/2015

I cancelled this order tonight. I waited all day for a delivery confirmation for flowers ordered Friday April 10th to be delivered Monday April 13th. When I called to inquire I was placed on hold for 15 minutes waiting for a supervisor. D in Oklahoma finally came to the phone and told me she would inquire and send an email as a follow up. All flower orders are equally important. These were for my mother's 86th Birthday. She is 900 miles away and has alzheimers. She waited for my call all day… Read Full Review

Report this review
★☆☆☆☆

“Experience with Telaflora”

Written on: 31/12/2014 by Timothyg20 (1 review written)

Be prepared for disappointment. Teleflora DOES NOT "Deliver." I assumed that the arrangement ordered would be received by the recipient only to learn a week after the order was placed that no arrangement was sent. Then they ask for an "alternative" date for delivery. This is my first and last experience with this company… Read Full Review

Report this review
overview