Teleflora Reviews - www.teleflora.com

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Latest Reviews

★☆☆☆☆

“FALSE ADVERTISING...WASTE OF MONEY!!!!”

Written on: 18/09/2014 by mperez (1 review written)

A rating of 1 star isn't low enough for the disaster of flowers they delivered! The flowers my loved one received were not even close to the quality of the picture I ordered from nor did they hold up to the price I paid for them!! When I contacted customer service regarding my disappointment I was told I could have a 30% refund or they could pick the flowers up...those were my options from the owners none the less. Very disappointed by everything that had to do with Teleflora and will never… Read Full Review

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★☆☆☆☆

“DONT USE THEM”

Written on: 02/08/2014 by bubbles513 (1 review written)

They screwed up my order twice. don't know what florist they use but they never have what I wanted. They send whatever they want. Awful customer service. Please do not use them. You will regret it… Read Full Review

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★☆☆☆☆

“Is a worest flower company”

Written on: 13/05/2014 by Holmes248 (1 review written)

I ordered the flower for my mom, select the most expensive one.can not believe the flower arrangement are total different looking from the website.spend more than $100, and look soooooo terrible., I will not order anymore… Read Full Review

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★☆☆☆☆

“Messed it up twice in the same day. ”

Written on: 19/04/2014 by kmHuffman227 (1 review written)

Ordered an arrangement which I upgraded to deluxe. The first one delivered had the roses replaced with daisies and was half the size. I had a replacement sent which was still nothing like what was ordered. AVOID AT ALL COSTS!!!!… Read Full Review

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★☆☆☆☆

“Gave them a second chance and still blew it”

Written on: 18/04/2014 by mvHood242 (1 review written)

Saw a $10 off Teleflora coupon in Saturday paper. Called then to order nice birthday bouquet for my mother. Received email confirmation that the order was in process for delivery a few days away - the Tuesday of her birthday. Tuesday night, I called my mom and no delivery. And my special instructions asked that Teleflora call her cell if they have delivery challenges such her not being there. Looked at my personal email account that Tuesday evening and turns out that they sent an email… Read Full Review

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★☆☆☆☆

“disgusting service”

Written on: 18/04/2014 by Nathanaele328 (1 review written)

order flowers a week ago should have been same day delivery charged us twice took the money but no flowers, every time we have spoke to them we have had different reasons why, address was wrong, unable to get the flowers which were ordered, twice have been told they are on the van will never use them again terrible service… Read Full Review

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★☆☆☆☆

“Quality of order was far below what was advertised”

Written on: 16/04/2014 by Ampoule (1 review written)

I had ordered the "Small Garden Dish" flower arrangement - a classy arrangement of greenery in an Asian looking square ceramic green dish. I also included a large box of quality chocolates with my order. The Teleflora WEB site shows Ghirardelli chocolates in some of their flower arrangements, so this is the quality I was expecting. What was received looked like a bunch of weeds with a pink ribbon that were stuffed into an old green watering can that had a picture of a daisy stenciled onto… Read Full Review

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★☆☆☆☆

“Did not look anything like online picture”

Written on: 05/04/2014 by Douglaslr439 (1 review written)

I ordered yellow and white daisies mixture in a yellow vase with a gingham yellow ribbon......my sick father received all white daisies in a clear plain vase with a dark pink ribbon......from now on,I will ONLY order directly from the actual florist shop,no middle man anymore......at least they arrived on time,my mother said they were still pretty......I was really mad… Read Full Review

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★☆☆☆☆

“Did not deliver”

Written on: 31/03/2014

I placed an online floral order to a college address, the college name was in the address so they knew where it was going. On the day of delivery my daughter received a call from florist confirming address and asking if she would be there for delivery and she confirmed she would. They never showed up. I never received an email or phone call I regard to delivery or lack there of. I called the day after they were to be delivered and they could not find the delivery or find why they did not… Read Full Review

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★☆☆☆☆

“Bad service”

Written on: 27/03/2014 by 332Harding (1 review written)

I ordered the ducky delight for the daughter to be delivered the day she and the baby came home from the hospital. It did not come that day. Called and spoke with customer service the next day - received small credit for delivery error. They told me the vase would be different - still a duck but with a long neck and the flowers would be delivered that day. When my daughter sent a photo of the vase I could not believe that a "duck with a long neck" actually means a "Giraff"! I called back… Read Full Review

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★☆☆☆☆

“Pitiful- go elsewhere!!!!!”

Written on: 17/02/2014

Horrible experience and as yet unable to get money back for flowers that were NOT delivered as agreed. I ordered early and scheduled delivery before Valentines day to avoid these issues. Spent hours on the phone with an inept overseas call center, received vague promises and an offer to have someone from the resolution team call me back. I don' t want a call, I want the darn flowers delivered. So- two days later- no call, no response to email and no flowers! No apology, no help, nothing. DON'T… Read Full Review

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★☆☆☆☆

“Did not come through!”

Written on: 16/02/2014

Several issues, made my selection online and went to place the order, handling and shipping fees were 33% but it was the day before Valentines so I expected to pay a premium. Received an immediate email confirmation stating the order was placed and if the local florist was out of stock a suitable alternative would be delivered. I then received an e-mail on Valentines day stating the local company was out of stock AND NO delivery would be made. However they did send me a coupon for 30% off… Read Full Review

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★☆☆☆☆

“Their Promotions are Dis-honest”

Written on: 03/12/2013 by Kincade (1 review written)

I received an offered for a $33.00 discount. I tried for over an hour and a half to get the discount code to work. I made two phone calls to the company about the coupon code talking with two different operators. The first one sent me to a different site to try to get the code to work. It didn't. The second one gave me a new code and said she could not process my order, but the new code would work. When i entered the new code, the price of the flowers actually increased. This company lists low… Read Full Review

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★☆☆☆☆

“CAN NOT DELIVER ON TIME”

Written on: 30/09/2013

I placed and paid for a birthday order with early delivery 2 weeks before the delivery date and they still could not get the order there on time. Thanks for the great customer service I will not be using them ever again… Read Full Review

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★☆☆☆☆

“to heck with Teleflora”

Written on: 30/05/2013 by larrywardtrc (1 review written)

Horrendous experience with Teleflora. Total INCOMPETENCE!!!!! I wish I had read their reviews before this nightmare of an experience for Mother's Day....yep, Mother's Day!! I placed TWO vase arrangements six days in advance. They gave me a 3-letter, 7-digit number for each item, then a "SPECIAL ID#". The next day they called to request I select another item since what I ordered in one city was no longer available. I did that happily. My credit card was charged for over $100 almost immediately… Read Full Review

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★☆☆☆☆

“Top-rated Customer No-service”

Written on: 27/05/2013

Need a way to make surprising out-of-state mom on Mother's Day (or an other special occasion)? Teleflora proves not to be the best option. The missus and I learned this lesson the hard way. Not only did Teleflora not make delivery (through a local florist), they did not contact us or my mother to alert us of any/all issues they were experiencing. It made me wonder why sender & recipient phone numbers are required fields when setting up an online purchase/delivery. To make matters worse, when… Read Full Review

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★★★★☆

“I ordered a duck with flowers for a new baby. Nice! ”

Written on: 21/05/2013

I will definitely order again from Teleflora flowers. The duck container was really big and it had beautiful flowers in it. The duck also had a sailors hat on it's head. It arrived on time and I was very pleased with the price and size of the container! The container is ceramic and can be used to hold a small baby shampoo and other baby items after the flowers are gone! It is also a very cute decoration for a baby's nursery!… Read Full Review

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★☆☆☆☆

“Order directly through your florist!”

Written on: 20/05/2013

All my 3 Mother's Day arrangements were less than satisfactory. One of the orders was never delivered. No communication from the florist or Teleflora until 8pm Sunday night, March 12, 2013, that delivery will be made the following day. However, I received a delivery confirmation via email that my order was delivered that afternoon. The arrangement was finally delivered Monday afternoon; however, the arrangement delivered compared to the website was no comparison at all. In other words, it was… Read Full Review

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★☆☆☆☆

“Horrible service”

Written on: 14/04/2013

Ordered flowers 36 hours before expected delivery date. Order was processed online and credit card charged. Paid extra for 'before 1pm delivery'. Called them in the morning on the day of expected delivery and the agent told me the truck was just leaving the warehouse. Bull*** I called them again at 11pm and they kept me on hold forever before telling me that they could not find a flower shop to deliver my order, so the order would be delivered the next day. I requested that my order gets… Read Full Review

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★☆☆☆☆

“Cancelled My Order”

Written on: 20/03/2013

I ordered flowers for my wife days before and never received a confirmation for my order. I called to check on the status and was guaranteed it was taken care of and there were no problems. Then the night before Valentine's Day, received e-mail saying my order had been cancelled and that I could reorder the flowers but they could not be delivered on Valentine's Day. After discussions with extremely rude service rep, I cancelled my order. NEVER AGAIN!! HORRIBLE SERVICE!!… Read Full Review

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