Interflora Reviews - www.interflora.co.uk

Click here if this is your business
★☆☆☆☆
1.4 / 5
12% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Interflora www.interflora.co.uk - Ask a question now

Media Gallery for Interflora www.interflora.co.uk

Interflora www.interflora.co.uk
Interflora www.interflora.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)

“Anniversary to Hong Kong ”

Written on: 08/05/2014 by DayanaraSmart (1 review written)

Sent arrangement to Hong Kong for my daughter arrived on time and beautiful They were very happy and so am I… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Every company has problems its how they resolve them.”

Written on: 19/03/2014 by piggywinkle (1 review written)

in every business you have problems with customers, employees,and poor communication it would be nice to have a perfect world.i work in three different work places all different types of customers and not one of them are perfect but we always try to keep customers happy.as for interflora they do return money to dissatisfied customers and sometimes the florists suffer as a result.one instance i know the delivery driver delivered the flowers when he gets back to the shop he is told he has not… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I would definitely recommend”

Written on: 03/03/2014

Having had a terrible experience with another online florist, I was hesitant to repeat the mistake. However, interflora really provided a great service. The flowers were delivered on the right day and looked exactly like the photo on the website. I would definitely recommend. I actually don't believe a lot of these negative reviews… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excellent customer service!”

Written on: 18/05/2013 by Aladyofleisure. (1 review written)

I contacted interflora to report that an orchid they had sent was left outside my door in the early hours of a very frosty morning and as a result it had died. The next day I received an apology from Interflora and a beautiful replacement orchid in a lovely pot. That's what I call customer service!… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Extremely satisfied”

Written on: 20/03/2013

Had reservations that the delivery had been made as the tracker system didn't update until 6pm just as i left work for the day however on return home the flowers were there and were delivered in the morning. My wife was extremely pleased. Looking at other reviews I can only assume that due to the large amount of orders it is inevitable that there will be errors. Not sure about some of the flowers being in bud form kind of spoils the romantic gesture even if it does increase the life span of the… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great service and easy to use”

Written on: 26/11/2012 by alisonbattisby (1 review written)

I had a great experience with Interflora. I chose a lovely bouquet for my Mum, and found the website simple and straightforward to use. The selection of flowers is fab too - I found some in her favourite colours. They arrived exactly on time and in great condition - she was so pleased with them. Thanks Interflora!!… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Mum”

Written on: 20/11/2012 by galad (1 review written)

I frequently use the internet for shopping as my friends and family live abroad. I send flowers to my mum, specially for mother's day. All the flowers look nice online and I just order hoping they will be as nice in "real". My mum has always received the flowers on time , in good condition and a lovely bouquet. I am very satisfied with the service, shame it is so expensive as I would love to send more flowers. I would recommend it, prompt service, easy navigation of website, good choice of… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“anniversary/birthdays”

Written on: 18/07/2012

have used this service on several occassions, and am very happy, with the service provided, when family members/friends recieve their gifts, they text me photos when they arrive, so i can see for myself just what they have recieved… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Delivered flowers within 2 hours”

Written on: 10/05/2012 by bjork203 (3 reviews written)

Good web site and parcel tracking and delivery on time… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Last minute order, delivered within 2 hours!”

Written on: 27/04/2012

I live in the US and wanted to send flowers and chocolates to a friend for her birthday. It was 2pm English time by the time I realized I had forgotten her birthday, ordered by 2.30pm and the flowers were delivered at 4pm, only problem is they forgot the chocolates but my friend called for me and they were delivered right away. Flowers actually look better than the picture. Am going to use them again! Great price too… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great flowers for Mothers day!”

Written on: 21/03/2012 by Mandp87 (3 reviews written)

I live in Australia. I needed to order flowers for my Mother on Mothers Day - pretty difficult living in OZ! I did a quick Google and decided to use Interflora on account that offered a SUNDAY delivery service?! Un-heard of in my book. Turns out my Mother was happy, and said the flowers were great quality… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Surprisingly a very positive experience ”

Written on: 03/03/2012

Ordered flowers prior to reading reviews, after reading all the negative comments was really really worried & anxious by then it was too late to cancel. Mum received flowers on the requested day in a very professional manner. Flowers were very beautiful and looked exactly like the picture and as described on the site. My mother said flowers were placed in a container with water and were well packaged in box. Flowers were of a high quality. I gave 4 stars would have given 5 stars if customer… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Ordered flowers, a card and chocolate for my...”

Written on: 11/05/2011

Ordered flowers, a card and chocolate for my girlfriend to be delivered to her house. Order was made on Monday, for delivery on Tuesday. Tuesday morning I made a call to Interflora, which was answered straight away, and asked them if they could make the delivery at 5:30 p.m. or there would be no one to collect the flowers. They rang the florist and arranged this. Everything was delivered on time! The flowers were great, my girlfriend sent me a picture. Overall, excellent customer service and… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Decent service. Flowers arrived quickly and was...”

Written on: 26/02/2011 by HarryRev04 (8 reviews written)

Decent service. Flowers arrived quickly and was beautiful! Only down side was the communication but was not bad by any means. Huge range of flowers on the website so plenty to choose from… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Ordered some flowers for my girlfriend for yesterday....”

Written on: 15/02/2011 by Glides23 (1 review written)

Ordered some flowers for my girlfriend for yesterday. I left it a bit late as didnt order them until Thursday afternoon. I selected Sunday as a delivery day and they arrived at 10:30 Sunday morning. Easy to use website, on time delivery. Didnt need to speak to anyone on the phone so can't comment on thier phone service etc but as far as I'm concerned they did a good job!… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“ ”

Written on: 15/11/2010 by ThomasMounter (1 review written)



It was a great bunch of Flowers, if not a little pricey. They did arrive on time, and in good condition but they did they die very early on, and yes i was watering them!

The website was easy to use, custome service was great, not much else they could of done really, and the quality of the website was good, agaun could really not be much better, was simple to use. I would certainly recommend to a friend… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I was surprised to read the bad reviews of Interflora...”

Written on: 14/10/2010 by glenc (304 reviews written)

I was surprised to read the bad reviews of Interflora here as my experiences have been all very positive.

Whenever I've used Interflora the process has been very simple, the price reasonably competitive and the delivery always on time.

The only reason I dont use Interflora more often is because I find the range of flowers a little 'old fashion' and I think they could do with some new slightly more exciting items on offer.

However, in terms of service and reliability I still hold Interflora… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“i thought that this company is great. i haven't had...”

Written on: 03/03/2010

i thought that this company is great. i haven't had one problem with them… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Thought the flowers looked amazing and lasted a very...”

Written on: 19/08/2009

Thought the flowers looked amazing and lasted a very long time to, the only thing I was disappointed with was the plastic bag that was meant to hold the bouquet was not supporting the flowers at all and I had to remove the flowers out of the bag. However I would use the Interflora website again and look out for free delivery… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I recieved my rose plant from my daughter on mothers...”

Written on: 26/03/2009 by shirleygroves (1 review written)

I recieved my rose plant from my daughter on mothers day and it was lovely. The the plant was fresh and came in a strong box… Read Full Review

Visit interflora.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
interflora.co.uk