Interflora Reviews - www.interflora.co.uk

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11% of users recommend this
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“Very Poor Service”

Written on: 14/03/2013

I am asbolutely discusted with Bouquet of Flowers dumped in a soaking wet box on the doorstep, delivivery Man did not bother to ring door bell and we both in! A you need to change your delivery service, as this not the first time it has happened. B The Flowers Have only lasted three days, heaven only knows how much it cost my Daughter-in-law from AUSTRALIA to send. Surley they should have lasted longer than that I tried all the recommended Care guide, but to no avail. maybe the flowers should… Read Full Review

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“Good Customer Service, Poor Product Quality”

Written on: 20/03/2012 by CCW83 (3 reviews written)

Just as my title clearly summarises it. I have used the service before to send flowers to my mother. The roses were not fresh, and some of them have even withered, especially the leaves. A florist business is extremely hard to ensure high quality, so I do sympathise with them somewhat. However, everyone can argue that Interflora is providing a misinterpretation in the products they are actually selling. A customer expects them to deliver what they are showing on their website. If you are… Read Full Review

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“I just recieved my valentines flowers I ordered for my...”

Written on: 14/02/2011

I just recieved my valentines flowers I ordered for my girlfriend. They deliver man seemed worried as he has about 3 hours work left and is backlogged. Im happy they came but was about 15 minutes away from being a waste of time and ruined a special jesture. Id advise to order for the day before valentines or holidays to assure delivery and prevent upsets. But the quality of items are nice but think they need to add extra help on holidays to meet deadlines… Read Full Review

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“Well I was horrified at first because they put the...”

Written on: 29/07/2010

Well I was horrified at first because they put the flowers came in a box and almost dying.

I rang them up expecting nothing but I explained the issue and the girl on the phone was very apologetic I got a full refund and another bouquet free off charge and worth more than the ones I originally ordered delivered a couple of hours later… Read Full Review

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“This is the first time I've used Interflora. I'm very...”

Written on: 23/12/2009

This is the first time I've used Interflora. I'm very pleased with how punctual the delivery was - arrived on the day I requested. However, part of my order was missing which I found really disappointing. I ordered a Christmas Poinsettia plant with a bottle of red wine included for my boyfriend as an early Christmas present, and it arrived without the red wine. I've emailed them to complain and not sure what they will do to rectify the problem. But it really is a shame that the delivery I… Read Full Review

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