Do not use this garage. Went there today with my partner and 5 year old child to view a car. The sales man told us he was the owner. He has to be the rudest person we have ever met. Told us to 'something' off in front of our child. When confronted about swearing in front of a child he said he could not give a something! (I won't let me write what he actually said!) All of this because I had called a day earlier and arranged a test drive. When we asked about the fact the car was blocked in he said he would only allow test drive once we'd agreed figures. We said we would want to drive it first and he said he was not a bloody parking attendant! It was at that point that I commented on the fact he was quite rude and he started to swear at us. Utterly gobsmacked!

I had the misfortune of buying a vehicle from Wilfreds of Sussex earlier this year and cannot recommend them at all. The vehicle developed a major fault a couple of weeks after purchase rendering it practically useless, when reported they said "this was an old vehicle” etc. etc. and Wilfreds tried to abdicate themselves from any responsibility. They did eventually agree to look at it but I would be responsible for any labour charges incurred, which I now realise goes against the Sales of Goods act which states all costs for such a major fault should be covered by the trader. Don’t let Wilfreds tell you otherwise if you are unfortunate enough to be dealing with them. Wilfreds had the vehicle for 3 weeks where ongoing misdiagnosis of the problem failed to fix the fault, with very little contact throughout that time and much of it evasive. I found their profile on a well-known auction site and through looking at their purchase history, I was disgusted to find Wilfreds had been using used parts from a breakers to attempt repair of my vehicle! I eventually had to threaten them with an escalation of processes to force a refund, though costs incurred to me such as lost tax and hire vehicle fees were of course never recovered. Based on my experience, Wilfreds of Sussex are a terrible company and though they may “hear what you’re saying”, the left hand doesn’t know or care what the right hand is doing. You can tell the character of a company when things go wrong and Wilfred of Sussex displayed appalling customer service in my case; I would avoid them at all costs.

Sales are very good and thats where it stops. Telephone rings for ever at the service desk They do not seem to want warranty work .The service staff are very unhelpfull wish i had never see the place.told me to take a potentially dangers car on holiday Luckily harratts wakefield helped me out