Furniture@Work Ltd Catalogue Reviews
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From 0 ratings and 92 reviews
13% of users recommend this product
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92 Reviews For Furniture@Work Ltd
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scolly 8th Nov 2009
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DO NOT ORDER FROM THIS COMPANY!!!!
Did not want to give them any rating, they are rubbish and don't deserve any stars at all!
I ordered a clerical teachers desk on 3rd August, expecting it within 10 days as the website states. I chased delivery EVERY week to be fobbed off by customer services that it would be with me by the end of the week after, and that I would be phoned with a delivery date. Nothing!! I chased every week, and was put on hold each time for ages! I finally cancelled my order on 9th October, over 8 weeks after they took my £145, but had still not received my refund by the end of October! I called my bank, who stopped my card and raised a disputed transaction against them, meaning I was inconvenienced even more because of this appallingly managed business! I finally received my refund from them on 5th November!! Their customer services is shocking and management style attrocious. Believe nothing they tell you! I will be reporting thme to Trading Standards, and recommend that all of us who have had the mispleasure of this company do the same so that we can warn the rest before they too get into months of hassle with nothing to show for it! I thought I was quite savvy at shopping on line, and feel very foolish that I only discovered this website when it was far too late!
- Read scolly's full review and ratings (239 words)
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Sue Hubble 7th Nov 2009
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Furniture @ Work and their distribution's company Dams International are the worst companies I have ever dealt with - ever. I ordered just 1 table to be delivered between 5 - 10 days. A table top and 4 legs arrived over a week late with no fittings. I rang customer services 5 times and held on for at least 10 minutes each time without making contact. Once I waited 15 mins only to be cut off. To get through to speak to a person you normally have to hold on for 20 minutes. If you call sales ...- Read Sue Hubble's review (213 words)
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Guest 30th Oct 2009
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I don't really have time to write a long review, but suffice it to say I will never order from this company again - their staff are nice on the phone - that's the only good thing I can say. Our (small) furniture order was delivered late, damaged and to the wrong address - a pub down the road. The delivery service dumped the box at the door when the pub manager was not around. I've spent over 15 minutes waiting to speak to customer services at least 3 times!! I am promised action that never ...- Read Guest's review (155 words)
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Guest 26th Oct 2009
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Furniture@work is by far the worst on line company I have dealt with. I ordered goods which were promised in 5 to ten days but after 15 days had passed I telephoned. I had to listen to piped music on an 0844 line for 20 minutes before I was told that the good would not be with me for a further 30 days. This is a total of 45 days on a promised 10 to 15 days. I sent an email to their dedicated email address and after five days I have still not heard anything back (other than a standard receipt fo ...- Read Guest's review (129 words)
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Guest 21st Oct 2009
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This company is a joke and not a very funny one. Order several weeks late, it takes 20 minutes to get through to customer service to be promised another delivery date which again won't happen. We have now cancelled the order, I just hope the not as poor at refunding the payment!- Read Guest's review (51 words)
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Guest 19th Oct 2009
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I would not use this company ever again. i ordered desks and office equipment. have had to chase the order 3 times without success. each time I have been told the order is in dispatch but each time told different dates and times, it's always 'by the end of the week'. I'm disgraced that companies like these can stay in operation. they've even sent me their catalogue - future orders - i think not! - their catalogue has been filed in the bin!- Read Guest's review (82 words)
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Guest 17th Oct 2009
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What a shame I have to give them even 1 star. They just don't deserve it. They have just let me down with non delivery of furniture I ordered well over a week a go. I specified a delivery before the 19 Oct. Today (Fri 16 Oct) still nothing has turned up. Spent ages ringing to be left on hold each time for up to 15 mins a go! Eventually spoke to a manager who said it wouldn't be with us in time at all! This is despite being assured several times during ordering it was all in stock and should ...- Read Guest's review (139 words)
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Guest 16th Oct 2009
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Wish I'd read the reviews first -- this company has terrible delivery history and nightmare customer services and my experience echoes the other negative reviews- Read Guest's review (25 words)
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Guest 13th Oct 2009
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This is one of the worst companies that I have ever had the misfortune to deal with. Their customer service does not exist. I would not give them any stars at all if I didn't have to.
I wish I had read some reviews about it before ordering.
I ordered 3 items of office furniture, 2 of which were delivered by their supplier within a few days of the order. Great. Lovely furniture. One item was out of stock and due to be in stock in a couple more weeks. I waited and waited, I emailed F@W num ...- Read Guest's review (200 words)
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Guest 1st Oct 2009
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Like previous comments they're very happy to take your money. Furniture@Work don't chase delivery dates etc. They'll put you on hold for over 10mins then they won't sort the problem out and promise to phone back - this never happens. We will not be using them again.- Read Guest's review (48 words)
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Guest 17th Sep 2009
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Furniture at work are the worst company I have ever dealt with! I received a phone call last week from a very rude and stubborn delivery man claiming to be at my office and 'how long are you gonna be as i dont do stairs'. I got down there within 5minutes and he had left...with the furniture!! Fuming, I made a phone call demanding he return the furniture when he can as it is an URGENT order. I was at this point very confused as a day before this I received a phone call from furniture at work tel ...- Read Guest's review (188 words)
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Guest 15th Sep 2009
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Furniture@Work is the most rubbish store out there DO NOT BUY ANYTHING FROM HERE they will never send the order out iv been waiting for over 1 month for a chair that was supposed to be sent next day. Dont get any replays to my e mails so i phoned and cancelled the order. DO NOT USE THIS COMPANY!!!
PS: this company is not even wurth 1 star but i have to give it atleast 1 star lol....- Read Guest's review (76 words)
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Guest 8th Sep 2009
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i have not received my Furniture@Work Ltd order after over two weeks and i have not been able to make contact.
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neveragainnever 28th Aug 2009
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never use Furniture@Work and if you do be prepared to have a good solicitor. i am not a rival just a customer who experienced what this company is all about....promise an order...pay....failure to be delivered...cancel.....no refund.....promises.....still no refund...promises......still no refund.....promises.
and after reading of the standard of the furniture when it does arrive, i'm kind of glad i cancelled.- Read neveragainnever 's review (70 words)
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Guest 26th Aug 2009
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I ordered 2 chairs over the phone with Furniture@Work Ltd and the telesales boy said they were available for express delivery the following day AND guaranteed it! The next day I phoned to check where the delivery van might be and I was told that they would'nt be with me until 5 days later. I cancelled straight away and was put through to the 'accounts' department who said I would get a refund straight away. I am still waiting 12 days later. NEVER consider using this company no matter how cheap t ...- Read Guest's review (116 words)
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Guest 13th Jul 2009
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Reported Furniture@Work to Trading Standards, customer service appalling, chair delivered damaged, numerous phone calls and emails, a company that runs like this should be closed down.- Read Guest's review (27 words)
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Saharawi
10th Jun 2009
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Customer service with Furniture@Work Ltd... possibly the worst I've experienced.Product arrived for self assembly but minus a key part in AprilPhoned on same day to request replacement part.Numerous calls later over the following weeks they dispatched the wrong part.Next call was to inform them of the arrival of the wrong part.Assurances given, of arrival of correct missing part, but no further response.Call number 10, I spoke with them and got transferred.Promised call back but failed to call b ...- Read Saharawi's review (145 words)
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Karkan 28th May 2009
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They offer incredibly poor customer service but this is left in the shadows compared to the rediculously poor products they actually sell.Having purchased 2 identical computer chairs for £60 each from this company both subsequently broke at the arm rest within a 2 year period. When i tried to get the company to replace them under the terms of the 2 year warrenty, it took about 2 months of constant emailing before they would even accept the fact there was a problem. Then during this time t ...- Read Karkan's review (188 words)
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shabanatahir 17th Apr 2009
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Furniture@Work Ltd delivery guy came to deliver desk, no desk in truck, waited again for over a week desk came today but no legs, everytime we phone staff are very rude and don't make any effort to apologize or say that it is their fault, rubbish service.
Very unhelpful staff, waiting for over 4 weeks for our desk to be delivered.- Read shabanatahir's review (61 words)
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Guest 18th Dec 2008
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Remember a lot of rougues are relocating to Glasgow, they have their own law there when it suits them.
Press Glasgow Trading Standards to do something about this lot, maybe they will take 5 minutes off from prosecuting traders for slightly under age sales on behalf of our wonderful government if enough people complain!
- Read Guest's review (82 words)
Web Links
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Furniture@Work Ltd Review - Catalogues. Review of 170566
Furniture@Work Ltd in Catalogues / Catalogues reviews at Review Centre. Review of 170566 ... Furniture@Work Ltd Review - Catalogues. Review of 170566; Furniture@Work Ltd in Catalogues / Catalogues
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Furniture@Work Ltd Review - Catalogues. Review of 119230
Furniture@Work Ltd in Catalogues / Catalogues reviews at Review Centre. Review of 119230 ... Furniture@Work Ltd Review - Catalogues. Review of 170566; Furniture@Work Ltd in Catalogues / Catalogues
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Try Before You Buy ? Furniture at Work Opens London Showroom for O
February 06, 2008 - Press Dispensary - One of the UK's top mail order office furniture suppliers, Furniture@Work Ltd, is opening a purpose-built showroom in the heart of London?s West End...
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PEB54-ang.indd
Volume 2005/1 No. 54 ? FEBRUARY; PEB EXCHANGE; THE JOURNAL OF THE OECD PROGRAMME 11 Building Schools for the Future in the United Kingdom; ... PEB promotes the international exchange of ideas,
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Offer Pages UK
Vanquis Bank Ltd ... Furniture@Work are the UK's largest suppliers of quality budget priced office furniture. Furniture@Work have over 150,000 products on line! More?
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Artdaily.org - The First Art Newspaper on the Net
Among his furniture work was his collaboration with the Herman Miller company in 1948 when he joined with George Nelson, Paul László and Charles Eames to produce a catalog containing what is...
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Helmut Lueckenhausen
Timbers Pty Ltd to form Wood Shapes Pty Ltd, the company that ... Established Furniture Design and Construction Practice. Corporate and Site-specific Work. E.g: - Design of furniture and interiors.
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kvm switch, kvm switches, media converters, network solutions, cat 5 cable, cat5 cable, cat 6 cable, cat 5e cable, ethernet cable, network furniture, work stations, ... 0 RPS Data Products (UK) Ltd.
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Artdaily.org - The First Art Newspaper on the Net
Among his furniture work was his collaboration with the Herman Miller company in 1948 when he joined with George Nelson, ... Ltd., A Shortt Free Pendulum Electric Astronomical Regulator, No. 6,
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Recycled paper products
Products include stationery, office equipment, furniture, work and sportswear, leisure equipment, and vehicles. ... Eco-Bed Ltd; ... ; ESPO Catalogues; Tel 0116 265 7905 Fax 0116 265 7909; ESPO,
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