Furniture@Work Ltd Catalogue Reviews

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Furniture@Work Ltd
0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 96 reviews

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Average Ratings for Furniture@Work Ltd

  • Value for Money1.3 stars
  • Overall rating0.9 stars

96 Reviews For Furniture@Work Ltd

  • Guest 19th Nov 2009

    Reviewer rating: 1 stars


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    I ordered a desk with furniture @ work only becuase the desk i wanted and ordered was for next day delivery and i needed it urgently, not only didnt it come the next day its been 5days down the line and when i rang costumer services i was held on the phone for over 20mins listening to some recorded message saying "YOUR CALL IS VERY IMPORTANT TO US PLEASE WAIT IN THE QUE" if were that important where the hell is my bloody desk i ordered for next day delivery. When i finally got through the lady on the other emd of the line was very rude and had a bad attitude (NICOLA) I didnt even receive a curtosy call regarding where the desk i ordered and PAID for!!!!. Not happy and i will DEFINATELY not be using them in the furture

  • Guest 16th Nov 2009

    Reviewer rating: 1 stars


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    FURNITURE AT WORK, ATTENTION!!!!!!!!!!!!!!!!!!!!!!!!
    Hey guys, I was naive enough to buy furniture from this company and never got neither furniture nor money. HOWEVER, when I google 'furniture at work review' I get dozens of ppl who have been fooled just like me. I believe this company is an online scam which basically charge ppl and as far as I read the reviews never delivers the furniture. AFTER this they would not respond to your calls or would put you on hold till you hang up. IS IT POSSIBL ...

  • Guest 16th Nov 2009

    Reviewer rating: 1 stars


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    I placed at order with furniture @ work about 3 months ago for a filing cabinet, which never arrived to this day, after many phone calls of listening to music, i finally got through, i was given every excuse in the book, and in the end i cancelled, and was told i would get a full refund in 3 to 5 days this was a month ago, ive still not had a penny of my own money back, i would advise to not buy from this company, there good at taking your money but no goods, its the worse company i have ever d ...

  • Guest 12th Nov 2009

    Reviewer rating: 1 stars


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    In a word awful, terrible customer service ( you're left on hold for 20 minutes before you get to speak to someone yet if you call there sales line you get through immediately!) and the after nearly a month the product is yet to materialise. DO NOT USE!!!!!

  • scolly 8th Nov 2009

    Reviewer rating: 1 stars


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    DO NOT ORDER FROM THIS COMPANY!!!!
    Did not want to give them any rating, they are rubbish and don't deserve any stars at all!
    I ordered a clerical teachers desk on 3rd August, expecting it within 10 days as the website states. I chased delivery EVERY week to be fobbed off by customer services that it would be with me by the end of the week after, and that I would be phoned with a delivery date. Nothing!! I chased every week, and was put on hold each time for ages! I finally cancelled my order o ...

  • Sue Hubble 7th Nov 2009

    Reviewer rating: 1 stars


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    Furniture @ Work and their distribution's company Dams International are the worst companies I have ever dealt with - ever. I ordered just 1 table to be delivered between 5 - 10 days. A table top and 4 legs arrived over a week late with no fittings. I rang customer services 5 times and held on for at least 10 minutes each time without making contact. Once I waited 15 mins only to be cut off. To get through to speak to a person you normally have to hold on for 20 minutes. If you call sales ...

  • Guest 30th Oct 2009

    Reviewer rating: 1 stars


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    I don't really have time to write a long review, but suffice it to say I will never order from this company again - their staff are nice on the phone - that's the only good thing I can say. Our (small) furniture order was delivered late, damaged and to the wrong address - a pub down the road. The delivery service dumped the box at the door when the pub manager was not around. I've spent over 15 minutes waiting to speak to customer services at least 3 times!! I am promised action that never ...

  • Guest 26th Oct 2009

    Reviewer rating: 1 stars


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    Furniture@work is by far the worst on line company I have dealt with. I ordered goods which were promised in 5 to ten days but after 15 days had passed I telephoned. I had to listen to piped music on an 0844 line for 20 minutes before I was told that the good would not be with me for a further 30 days. This is a total of 45 days on a promised 10 to 15 days. I sent an email to their dedicated email address and after five days I have still not heard anything back (other than a standard receipt fo ...

  • Guest 21st Oct 2009

    Reviewer rating: 1 stars


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    This company is a joke and not a very funny one. Order several weeks late, it takes 20 minutes to get through to customer service to be promised another delivery date which again won't happen. We have now cancelled the order, I just hope the not as poor at refunding the payment!

  • Guest 19th Oct 2009

    Reviewer rating: 1 stars


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    I would not use this company ever again. i ordered desks and office equipment. have had to chase the order 3 times without success. each time I have been told the order is in dispatch but each time told different dates and times, it's always 'by the end of the week'. I'm disgraced that companies like these can stay in operation. they've even sent me their catalogue - future orders - i think not! - their catalogue has been filed in the bin!

  • Guest 17th Oct 2009

    Reviewer rating: 1 stars


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    What a shame I have to give them even 1 star. They just don't deserve it. They have just let me down with non delivery of furniture I ordered well over a week a go. I specified a delivery before the 19 Oct. Today (Fri 16 Oct) still nothing has turned up. Spent ages ringing to be left on hold each time for up to 15 mins a go! Eventually spoke to a manager who said it wouldn't be with us in time at all! This is despite being assured several times during ordering it was all in stock and should ...

  • Guest 16th Oct 2009

    Reviewer rating: 1 stars


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    Wish I'd read the reviews first -- this company has terrible delivery history and nightmare customer services and my experience echoes the other negative reviews

  • Guest 13th Oct 2009

    Reviewer rating: 1 stars


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    This is one of the worst companies that I have ever had the misfortune to deal with. Their customer service does not exist. I would not give them any stars at all if I didn't have to.

    I wish I had read some reviews about it before ordering.

    I ordered 3 items of office furniture, 2 of which were delivered by their supplier within a few days of the order. Great. Lovely furniture. One item was out of stock and due to be in stock in a couple more weeks. I waited and waited, I emailed F@W num ...

  • Guest 1st Oct 2009

    Reviewer rating: 1 stars


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    Like previous comments they're very happy to take your money. Furniture@Work don't chase delivery dates etc. They'll put you on hold for over 10mins then they won't sort the problem out and promise to phone back - this never happens. We will not be using them again.

  • Guest 17th Sep 2009

    Reviewer rating: 1 stars


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    Furniture at work are the worst company I have ever dealt with! I received a phone call last week from a very rude and stubborn delivery man claiming to be at my office and 'how long are you gonna be as i dont do stairs'. I got down there within 5minutes and he had left...with the furniture!! Fuming, I made a phone call demanding he return the furniture when he can as it is an URGENT order. I was at this point very confused as a day before this I received a phone call from furniture at work tel ...

  • Guest 15th Sep 2009

    Reviewer rating: 1 stars


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    Furniture@Work is the most rubbish store out there DO NOT BUY ANYTHING FROM HERE they will never send the order out iv been waiting for over 1 month for a chair that was supposed to be sent next day. Dont get any replays to my e mails so i phoned and cancelled the order. DO NOT USE THIS COMPANY!!!

    PS: this company is not even wurth 1 star but i have to give it atleast 1 star lol....

  • Guest 8th Sep 2009

    Reviewer rating: 1 stars


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    i have not received my Furniture@Work Ltd order after over two weeks and i have not been able to make contact.

  • neveragainnever 28th Aug 2009

    Reviewer rating: 1 stars


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    never use Furniture@Work and if you do be prepared to have a good solicitor. i am not a rival just a customer who experienced what this company is all about....promise an order...pay....failure to be delivered...cancel.....no refund.....promises.....still no refund...promises......still no refund.....promises.
    and after reading of the standard of the furniture when it does arrive, i'm kind of glad i cancelled.

  • Guest 26th Aug 2009

    Reviewer rating: 1 stars


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    I ordered 2 chairs over the phone with Furniture@Work Ltd and the telesales boy said they were available for express delivery the following day AND guaranteed it! The next day I phoned to check where the delivery van might be and I was told that they would'nt be with me until 5 days later. I cancelled straight away and was put through to the 'accounts' department who said I would get a refund straight away. I am still waiting 12 days later. NEVER consider using this company no matter how cheap t ...

  • Guest 13th Jul 2009

    Reviewer rating: 0 stars


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    Reported Furniture@Work to Trading Standards, customer service appalling, chair delivered damaged, numerous phone calls and emails, a company that runs like this should be closed down.