Avast Antivirus - www.avast.com Reviews

★★★★☆
4.2 / 5
79% of users recommend this
  • Quality

  • Value For Money

Summary

''AVAST Software leads the security software industry – protecting 145,767,938 active and 190,544,154 registered users around the globe – by distributing FREE antivirus software that makes no compromises in terms of protection. Dependable and fast, with a small resource footprint, it often outperforms competitors’ paid-for antivirus suites.''
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Latest Reviews

★☆☆☆☆
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“What a crock.”

Written on: 18/07/2014 by 217Murray (1 review written)

Is it possible to give minus stars? My wife contacted them, they took remote control of her computer, totally messed it up, then gave her a very hard sell extorting over $150 to fix what they screwed up. I got on the phone, told them to bug off, and fixed the problems in a few minutes using CC Cleaner. Deal with these people at your own risk… Read Full Review

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★☆☆☆☆
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“Didn't want it”

Written on: 17/07/2014 by Donnelly339 (1 review written)

I didn't want this program but it downloaded without my knowledge in an attempt to download something else. I hate piggy-backing tactics like that… Read Full Review

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★☆☆☆☆
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“DO NOT DO IT THEY HAVE CHANGED ”

Written on: 29/06/2014 by yabbyou (6 reviews written)

Please call them before buying if you don't believe me or send them a ticket because thats they only way they will speak with you about your account and guess what they don't answer the tickets they have taken money from my account and you cannot speak with anyone, the free service now hijacks your search bar and adds an extension called safe price which is a pop up add. So just to confirm i have been trying to get £39.99 back from them with absolutely no contact apart from an automated… Read Full Review

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★★★★★
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“Cleaning my OLD Inspiron, they rock!”

Written on: 30/04/2014 by Debbie1.2 (1 review written)

I placed a call to avast this morning due to my neglect of my little notebook. The women on this team rock! As of the current time they are still working on deleting all the old registries cookies conflicting computer programs etc. using computer codes and language to rewrite things that have been neglected and infected. They started me on the right track I say thank you! I would highly recommend this service to any of you out there like me, who have neglected to do your updates maintenance… Read Full Review

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★★★★★
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“avast anti virus”

Written on: 16/04/2014 by yvMcClure360 (1 review written)

I went on Cnet and got avast. I did the free version but it is not worth it. I bought the $30 version and I will order it again because it has blocked so much stuf from getting into my computer. You have to assume that everyone on the internet is a shady and avast is no different. They contacted me via email and when I answered they went into my computer and said I had problems and for #199 they could solve them. I get pop ups from them saying I have x-number of problems and that is also bs. Go… Read Full Review

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★☆☆☆☆
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“used car salesman”

Written on: 05/03/2014 by Lake234 (1 review written)

terrible customer service!!! i had webroot for past 3 years and thought it was time for a change. with this avast, i lost my itunes and had to re-download it. called customer service and they tried to sell me a $187 technician fee for a year! i had more pop up adds than i could bear! when i contacted customer. service vie email. they said they would respond within 48 hours. still haven't got a response. got ahold of someone to cancel subscription, they had me go online to fill out a ''ticket''… Read Full Review

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Yabbyou's Comment

Written on: 29/06/2014

I have experienced the same with them unacceptable service and taking money from my account without permission, the have now added an extension to there system which hijacks your search bar it is called Safe Price, again without permission , i have found hundreds of reviews now saying the same thing, sent loads of tickets no answers at all.

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★★☆☆☆
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“Avast good or bad”

Written on: 23/02/2014

Avast 2014 has incuded many virus definetion and it is good for autorun virus. But, when you scan with it it will destroy the system files and ruin your os and also other apps you have in your computer. Its real time scan is also bad it will destroy your installation files if opend. But you can you real time scan wisely by using exclusion option… Read Full Review

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★☆☆☆☆
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“RUINED MY COMPUTER!”

Written on: 17/02/2014 by adkinssl (1 review written)

I wish I had found these reviews before purchasing AVAST. This crappy product has basically made my computer a paperweight. It is only a year old and worked fine before. Now I can't use Outlook and most other programs. I have to do everything on my Ipad. HORRIBLE PRODUCT… Read Full Review

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Lcl69's Response to adkinssl's Review

Written on: 19/02/2014

I used Avast for years. I had good luck with it. The last year or so I decided to get the purchased anti-virus internet security. Anyway my subscription expired. I went and purchased the internet security again. I had to leave my desk for a monent and when I cam back it had installed Google Chrome and a search bar or what ever. I paid and then went online to my bank. It changed from Internet Explorer to Google Chrome. I clicked that off and tried Internet Explorer again. Only thing I could do was get msn home page. I un-installed Google Chrome and still could not get Internet Explorer to work. I called support and they wanted me to let them log on to my computer and charge me to fix it. The lady got mad when I said I did not want to pay to have it fixed. I found out that when I un-install Chrome the search bar thing kept trying to open Chrome. I uninstalled that and Internet explorer worked a gain. I put anothe company's antivirus on the computer. I am out the amount of the money I paid them. This laptop had it on and it has not worked good for awhile. I think this company uses a outside company for support and they want to sell you their services. I had a bully call me stupid on their facebook ad. Not Avast but one of their customers.

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★★★★☆
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“Have had Avast free version for 10 years on all my...”

Written on: 13/02/2014

Have had Avast free version for 10 years on all my computers. No problems… Read Full Review

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Sarvian's Comment

Written on: 23/02/2014

Use the new avast 2014 and make your review. The old ones just dont care if your pc have a virus

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★☆☆☆☆
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“software would not easily install...Avast technical...”

Written on: 11/02/2014 by alhigh (1 review written)

The software would not install from the sales site and I was asked to call the Avast technical support. My computer is a Dell with XP Pro about 6 years old. It required hours to get the software functional. initially the computer appeared ok but after a couple of weeks the "boot up" would require about 15 mins. I had also purchased the technical support for the Avast software (Avast software $74.99, technical support $179.99). The technical support could not repair the problems. I asked… Read Full Review

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“Upset with myself. Avast and the time wasted!”

Written on: 04/02/2014

I have had Avast for many years but have just canceled them after getting the run around for about 8 hours. I am not especially proficient on the computer, but have survived for a few years. This week I recieved a notice that my subscription was up so decided to go to the pro Avast but for some reason I kept getting stymied so decided to get online help. I went to Avast for help and was given a number to call. After reaching Costa Rico, I began explaining my problem. The man seemed very… Read Full Review

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Lcl69's Comment

Written on: 19/02/2014

I got the same deal. I never got the use of it after renewing. I am out the money and uninstalled it from all computers. I went with someone else. They must have farmed out their support to an outside tech support company. I had good luck for years until I started paying for it. I think it screwed up my laptop and another computer. I had to reinstall windows on that one. The lady got upset when I told her ai did not want to pay for support.

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“WOW, what a review!!!”

Written on: 30/01/2014 by davy (2 reviews written)

Four stars... that is a joke isn't it? I do not rate Avast pro, I would like to give it a zero star, I dumped Avast a few months after renewing my license-: It tried to install Chrome on suspecting machines - not all AND NOW the darn AV tries to install Grime without one's knowledge again not on all machines. Did you know Avast purchased Jumpshot - alias Grime! These and their emergency update that leaves 'roaming files' not only causes firewalls to complain it wrecks many a machine - in… Read Full Review

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Lcl69's Response to davy's Review

Written on: 19/02/2014

I had the same problem. I do not like Google Chrome. I am fine with Internet Explorer.

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★☆☆☆☆
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“SLOWS EVERYTHING DOWN BIG TIME!”

Written on: 28/01/2014

I DOWNLOADED THE FREE VERSION BASED ON THE POSITIVE REVIEWS AND THE ADVERTISING BUT FOUND THE PRODUCT TO BE A HUGE DRAG ON MY BRAND NEW WINDOWS 8.1 LAPTOP. IN ADDITION TO SLOWING EVERYTHING DOWN BIG TIME, IT CAUSED MY BROWSER TO REPEATEDLY STOP WORKING AND CAUSE A REBOOT. I ALSO KEPT GETTING ANNOYING POPUPS FOR BAD SITES OR SOFTWARE THAT I NEVER GOT BEFORE. THIS PRODUCT DIDN'T WORK WELL FOR ME AT ALL. WHEN IT'S FREE, YOU GET WHAT YOU PAY FOR!… Read Full Review

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“The $179 game”

Written on: 19/11/2013 by zeznick (1 review written)

This was a good company with a good product but now just a game. Was getting a popup saying that avast could not update. When I called CS (South America),they looked at my computer and said that certain files where causing my problems and for $179 they could fix it and keep it good for a year. There is nothing wrong with my computer, GOOD BY AVAST!… Read Full Review

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Miasmiths's Response to zeznick's Review

Written on: 19/11/2013

I agree with you, with new versions its more money and less services

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★☆☆☆☆
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“Rip-Off”

Written on: 27/10/2013

I tried the free version for 30 days, then paid for one year for $29.99. Two months into my year subscription, I suddenly couldn't print anything because something had happened to my networking capability--even though all my settings said everything was fine. I had to pay a computer repair person, who told me the problem was Avast. He removed it, and everything was instantly fine. When I tried (several times) to get a refund for the 10 months I hadn't used, I was told it was past the 30-day… Read Full Review

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★☆☆☆☆
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“lies lies scams rip off”

Written on: 20/10/2013

I called to see if I could switch subscription to my new computer from old computer. the old one was 2 years old but was unresponsive because of virus. they told me yes and then proceeded to give me hardsell of their tech support. long story short they wanted 399.99 to uninstall virus protection from my old computer and transfer to my new computer. but it included 3 years of tech support. they told me my new computer needed to be cleaned also. which at this point was 2 hours old. when I… Read Full Review

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“Avast will rip u off”

Written on: 13/10/2013 by galbert (1 review written)

Avast charged my bank account $29.99 for 4 days straight before I was able to stop them. Then, no answer on the customer phone line (no big surprise there). They are based out of Prauge, so I will never see my money back… Read Full Review

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“Ripoff - shameful lack of customer service”

Written on: 30/07/2013 by mmmarcy (1 review written)

The avast premium protection not only allowed a virus to infect my pc, it slowed my pc down so severely that the repair shop removed it - but Avast refused to give me even a partial refund of the 3 years "protection" I'd paid for, even though I'd only used it for one month. After a year of using their free anti-virus program, I decided to purchase 3 years of their "premium protection". As soon as it was installed, my pc began to run very slow. Then, after 4 weeks it got a virus - which the… Read Full Review

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“Terrible Software! ”

Written on: 23/06/2013

After reading a few gleaming reviews how Avast was head and shoulders above AVG, I decided to make the switch. Ever since I installed this god-awful program, my computer has run at a snail's pace. It has slowed down my OS, it has slowed down my internet, downloads, uploads and has caused a cold restart twice. This program is constantly running in the background. It never stops updating, scanning and "shielding" (scrupulously inspecting every single thing you touch with your mouse before it… Read Full Review

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“Called for technical help, was on with a Shawn for...”

Written on: 30/05/2013

Called for technical help, was on with a Shawn for over an hour who told me he couldn't get it fixed so gave me a technical support number & reference number but also told me I could have all this support on 4 computers for 12.20 cents. I get a call from my bank that Avast has tried 9 times to take 324.00 out of my account. Thank goodness they couldn't get it to go thru. Removed the antivirus from my computer but still having problems will go buy an antivirus at the store and install & run… Read Full Review

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