Avast Antivirus - www.avast.com Reviews

★★★★☆
4.1 / 5
319
76.5% of users recommend this
  • Quality

  • Value For Money

Summary

''AVAST Software leads the security software industry – protecting 145,767,938 active and 190,544,154 registered users around the globe – by distributing FREE antivirus software that makes no compromises in terms of protection. Dependable and fast, with a small resource footprint, it often outperforms competitors’ paid-for antivirus suites.''
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Latest Reviews

“What a joke”

Written on: 19/04/2015

Downloaded the FREE software to burn a Boot Disc for an infected computer- followed the steps and received an AVAST error message that a boot disc could not be created. Called the FREE 24/7 support and was told 1. If I didn't speak to a "Premium" technician then the infected computer could erase the product key and there was "no way whatsoever" to recover that and I would have to repurchase windows. 2. The AVAST error message was a "Windows error" and again, I would need to speak to a… Read Full Review

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“Can't cancel auto renewal”

Written on: 04/03/2015 by Zariah102 (1 review written)

I have spent 2 days trying to cancel my auto-renewal and have been unsuccessful. I have paid for their software for 2 years without using it. They say that the email I am providing is not the one on file. However, it is the one they send the auto-renewals to. I have requested new passwords and I never receive them. They are bad and I may have to cancel my credit card in order to stop payment… Read Full Review

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“avast support”

Written on: 27/02/2015 by Cristina1984 (1 review written)

yes was having a support tech putting avast on my computer and he activated a cyberlink youcom without my knowing it and was watching me and did other things I have pic of what he did don't think it was legal looking in to it … Read Full Review

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“DISGUSTED!”

Written on: 25/02/2015

This is the first review I have ever written a review. I have had Avast for 3 years and it was due to be renewed on 4-1-15. In December they notified me my protection would end in December unless I renewed immediately. I called to inquire and was told I needed to renew immediately and the new renewal date would be 4-1-16. I agreed to that. THEN the agent said he needed to remove something from my computer that was blocking the renewal protection and that process would cost $179. When I… Read Full Review

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“TechOak and Yoda Care are companies that worked for...”

Written on: 02/02/2015 by nmjd (1 review written)

TechOak and Yoda Care are companies that worked for Avast who took my money because they scared me to death that I will lose all the data in my system. I'm not computer savvy and these people who represented Avast took almost a $1,000.00 of my money buy making me buy MORE software That said I need to protect my growing business that should be good for 5 years. Avast didn't protect my computer their techs manipulate my system to their advantage. Now, they just informed me that they can't protect… Read Full Review

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“Annoying as hell and ineffective”

Written on: 14/12/2014 by McClanahan91 (1 review written)

Disclaimer: I used free version. And it was worse than most of the malware. Aggressive advertising, constant popups, flashy "Try me", "Buy me". One day it seduced me to perform a some kind of super security check, and as the result the search engines of all my browsers were changed to now display Avast advertising. Disgusting. Moreover, it couldn't remove actual malware. I had a thing on my PC that causes some malicious web pages to open every time I open a browser, and that's what I installed… Read Full Review

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“Major issues since I bought the service no good cust...”

Written on: 01/12/2014 by 226Templeton (1 review written)

Bought service had issues was transferred several times then told could fix issue for a one time fee of $170+ or for the year much higher. All I had to do was a 2 minute service myself. Very dissatisified. Beware of this service!!!… Read Full Review

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“Nothing but good things to say.”

Written on: 17/11/2014 by ReneMead (1 review written)

Nothing but good things to say. They have preformed and followed up… Read Full Review

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“Poor Protection”

Written on: 10/11/2014 by travelreg (1 review written)

Purchased their upgrade version. Within about two weeks I have malware that is taking over my machine. I contacted tech support at Avast and was told for about $200 they will clean my machine. They are simply using a bait and switch program. If they're virus program worked, they would not have to sell additional services… Read Full Review

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“Scary Support”

Written on: 10/10/2014 by scottnat877 (1 review written)

Had a virus and called support. After agreeing with "level 2" support for $119.99 they spend an hour connected to my computer and made the virus go away for a few hours. Boom! The virus came right back. I called them and they wanted to try to fix it again given that I was within the "5-day" period. I posed the question: what if this happens again? They said: then I would have to pay for support again. I said that we could be doing this every 5 days. I asked to upgrade to 12 months support and… Read Full Review

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“I tried to upgrade with their $29.99 offer for...”

Written on: 05/09/2014 by Reubens88 (1 review written)

I tried to upgrade with their $29.99 offer for additional virus protection. After the payment and the upgrade, it restarted my computer. Guess what happened after it upgraded, I could not log on to my computer. The key board would not respond no matter what I do, even rebooting it many times. I called their tech support and the guy said it has to do with my computer not their program. I explained to him that in the 3 years that I owned my computer, I had never experienced this problem until I… Read Full Review

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“What a crock.”

Written on: 18/07/2014 by 217Murray (1 review written)

Is it possible to give minus stars? My wife contacted them, they took remote control of her computer, totally messed it up, then gave her a very hard sell extorting over $150 to fix what they screwed up. I got on the phone, told them to bug off, and fixed the problems in a few minutes using CC Cleaner. Deal with these people at your own risk… Read Full Review

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Buckg's Comment

Written on: 30/07/2014

I'll bet that you/your wife, did not deal with Avast but some bunch in India that have advertised under the Avast name, same thing happened under the Norton name.
I had trouble with an install and I did not received the assistance that I thought I deserved as a customer. Once things straightened out I have had no issues with a laptop and a desktop, both running Win 7. I have used the program for 2 years.

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“Didn't want it”

Written on: 17/07/2014 by Donnelly339 (1 review written)

I didn't want this program but it downloaded without my knowledge in an attempt to download something else. I hate piggy-backing tactics like that… Read Full Review

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“DO NOT DO IT THEY HAVE CHANGED ”

Written on: 29/06/2014 by yabbyou (6 reviews written)

Please call them before buying if you don't believe me or send them a ticket because thats they only way they will speak with you about your account and guess what they don't answer the tickets they have taken money from my account and you cannot speak with anyone, the free service now hijacks your search bar and adds an extension called safe price which is a pop up add. So just to confirm i have been trying to get £39.99 back from them with absolutely no contact apart from an automated… Read Full Review

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“Cleaning my OLD Inspiron, they rock!”

Written on: 30/04/2014 by Debbie1.2 (1 review written)

I placed a call to avast this morning due to my neglect of my little notebook. The women on this team rock! As of the current time they are still working on deleting all the old registries cookies conflicting computer programs etc. using computer codes and language to rewrite things that have been neglected and infected. They started me on the right track I say thank you! I would highly recommend this service to any of you out there like me, who have neglected to do your updates maintenance… Read Full Review

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“avast anti virus”

Written on: 16/04/2014 by yvMcClure360 (1 review written)

I went on Cnet and got avast. I did the free version but it is not worth it. I bought the $30 version and I will order it again because it has blocked so much stuf from getting into my computer. You have to assume that everyone on the internet is a shady and avast is no different. They contacted me via email and when I answered they went into my computer and said I had problems and for #199 they could solve them. I get pop ups from them saying I have x-number of problems and that is also bs. Go… Read Full Review

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“used car salesman”

Written on: 05/03/2014 by Lake234 (1 review written)

terrible customer service!!! i had webroot for past 3 years and thought it was time for a change. with this avast, i lost my itunes and had to re-download it. called customer service and they tried to sell me a $187 technician fee for a year! i had more pop up adds than i could bear! when i contacted customer. service vie email. they said they would respond within 48 hours. still haven't got a response. got ahold of someone to cancel subscription, they had me go online to fill out a ''ticket''… Read Full Review

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Yabbyou's Comment

Written on: 29/06/2014

I have experienced the same with them unacceptable service and taking money from my account without permission, the have now added an extension to there system which hijacks your search bar it is called Safe Price, again without permission , i have found hundreds of reviews now saying the same thing, sent loads of tickets no answers at all.

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“Avast good or bad”

Written on: 23/02/2014

Avast 2014 has incuded many virus definetion and it is good for autorun virus. But, when you scan with it it will destroy the system files and ruin your os and also other apps you have in your computer. Its real time scan is also bad it will destroy your installation files if opend. But you can you real time scan wisely by using exclusion option… Read Full Review

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“RUINED MY COMPUTER!”

Written on: 17/02/2014 by adkinssl (1 review written)

I wish I had found these reviews before purchasing AVAST. This crappy product has basically made my computer a paperweight. It is only a year old and worked fine before. Now I can't use Outlook and most other programs. I have to do everything on my Ipad. HORRIBLE PRODUCT… Read Full Review

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Lcl69's Response to adkinssl's Review

Written on: 19/02/2014

I used Avast for years. I had good luck with it. The last year or so I decided to get the purchased anti-virus internet security. Anyway my subscription expired. I went and purchased the internet security again. I had to leave my desk for a monent and when I cam back it had installed Google Chrome and a search bar or what ever. I paid and then went online to my bank. It changed from Internet Explorer to Google Chrome. I clicked that off and tried Internet Explorer again. Only thing I could do was get msn home page. I un-installed Google Chrome and still could not get Internet Explorer to work. I called support and they wanted me to let them log on to my computer and charge me to fix it. The lady got mad when I said I did not want to pay to have it fixed. I found out that when I un-install Chrome the search bar thing kept trying to open Chrome. I uninstalled that and Internet explorer worked a gain. I put anothe company's antivirus on the computer. I am out the amount of the money I paid them. This laptop had it on and it has not worked good for awhile. I think this company uses a outside company for support and they want to sell you their services. I had a bully call me stupid on their facebook ad. Not Avast but one of their customers.

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“Have had Avast free version for 10 years on all my...”

Written on: 13/02/2014

Have had Avast free version for 10 years on all my computers. No problems… Read Full Review

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Sarvian's Comment

Written on: 23/02/2014

Use the new avast 2014 and make your review. The old ones just dont care if your pc have a virus

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