Written on: 30/03/2011
Ordered a canon 24-70mm Lens, Jessops delivered a Canon EOS 550. Customer service none existent. Staff unhelpful and rude and couldn't give a damn. I will never shop with them again and people wonder why this brand is struggling… Read Full Review
Written on: 02/03/2011
visited yesterday Jessops and that was a JOKE!!! They fu*** d my 2/out of 3... ! I went in and gived my receipt to sales guy, ( btw i paid by card for 3 films 19.50! Why? Because they charge you 4.50 just for paying by card not informing custumer about it!!!) He took it and gave me my "purchase", than kindly went somewhere. Good that i look what was inside bag as was suspisciously too light for 3 film rolls... Any way if you giving them film to develop, usually after you get free 35mm film… Read Full Review
Written on: 19/02/2011
Really need to get this off my chest i am so angry with the way i have been treated today in Jessops Torquay i took a my camere in to be repaired in January . I was aked to leave a deposit of £25.00 and if i wanted the repair doing this would come off my bill if not it would loose the £25.00. No problem ther so i payed the Dave the £25.00 and he asked me to sign a receipt to say ive payed the £25.00 and have gone to pick up my camera today in Febuary i spoke to the store manager Keith he went… Read Full Review
Written on: 29/01/2011
Jessops are clueless.
I went to the Norwich store in order to buy Nikon Capture NX2.
The assistant told me that it was not stocked because it was only possible to buy it direct from Nikon.
I sighed, and bought it (stocked in store) from Warehouse Express instead.
The finance deals from Jessops did temp me (looking at expensive Nikon pro zooms) but the customer service is reminiscent of Dixons.
In the good old days Jessops was a real photography store, but are now just a box shifter.
… Read Full Review
Written on: 24/12/2010
Great buy,but if looking to buy a heavy order make sure you have a external bag,because Jessops bags are poor for the price you pay,my own stuff nearly ended up on the ground… Read Full Review
Written on: 20/07/2010 by rowntree (1 review written)
Having ordered a StoFen diffuser from Jessops I have enquired many time about the where abouts of this item. The first excuse was that the supplier probably had no stock, an eMail to StoFen asking the question what is the situation, resulted in, firstly, they cannot comment on dealer matters and secondly, the diffuser I ordered from Jessops was a stock item as were all StoFen diffusers. I have received mild excuses since and I have suggested that the matter should be reported to Trading… Read Full Review
Written on: 09/05/2010
I'm not normally the sort of person to leave reviews but after my experience with Jessops I just felt I had to, if only to warn other people away from them.
I placed an order online for a Sigma 150mm f2.8 lens on April 5th and I knew it was on back-order but it was such a good price and there was 6 months interest-free finance available on it, that I went ahead. It stated to 'Allow up to 28 days for delivery'
I emailed Jessops on 21st April to get an update on delivery and was told that they… Read Full Review
Written on: 10/04/2010
I ordered Nikon D700, a lens and a spare battery. The items were (claimed to be) in stock and guaranteed as next day delivery with DHL for as long as ordered before 5pm.
The items were despatched late in the afternoon the day after I placed the order (I could follow this via Jessop's and DHL's tracking orders) and did not arrive the next day. I called DHL to complain, they said they never guarantee next day deliveries and that the customer (i.e. Jessops) would have known this. Jessops promises… Read Full Review
Written on: 09/01/2010 by gvs544 (2 reviews written)
Ordered camera for promised pre-xmas delivery. Xmas Eve, waited all in day - nothing. Phoned later that day, they stated the order was still in their queue even though their website had promised a delivery day. Canceled order there and then. This company is an absolute waste of my and probally your time. Have had to rate it 1 star even though it does deserve any… Read Full Review
Written on: 01/12/2009
I just wanted to briefly share this mornings experience with Jessops since it is quite alarming.
Over a month ago I placed an order online for a carrying case and a tripod. Both were listed as in stock and although the bag came in a few days, the tripod is still not here since it was not infact in stock and was placed on back order. Yesterday it had been over 5 weeks so I emailed to enquire as to when I could expect it. They replied this morning saying that the tripod was ready for dispatch… Read Full Review
Written on: 18/11/2009
I bought pack of Energizer Lithium Photo pk of 2 at a JESSOPS store in Ealing. I paid £ 15 and is sold for about 2 to 4 pounds anywhere else. When I called the head office they said they can sell it for any price they want and if I dont like it then I dont have to buy it. Spoke to someone called Jay. He had think think before giving me his name and thought longer when I asked him where they are based. They rip off coustomers.. DONT GO THERE!!!… Read Full Review
Written on: 07/11/2009
Checked my photo on the viewer and ordered. PickED it up the next day.
The detail in the darker areas of the photo were missing and the sky blue was a whity blue colour nothing like the preview on their machine. I was told they knew of the problem but it wasn't within their remit to adjust the machine as it was set to auto. So the picture was OK but not very good. It was taken with a Canon EOS 4OOD. (I adjusted it using Canon software.) I won't go there again for an A4 photo.
I'd like to know… Read Full Review
Written on: 21/10/2009
I looked at a Fugi S 200 EXR on the internet on Jessops site also a Nikon P90, was unsure of which one to buy. I travelled to there local store decided on the Fugi I said I wished to buy it at the internet price which was 8% cheaper, this was refused so I had to travel home, (20 miles) order on the internet and then travel back to the store, pay for it and collect it. After complaining by e-mail I recieved an apology and was told I should have been able to buy in store at the cheaper price… Read Full Review
Written on: 27/08/2009
Jessops are horrible! The staff is friendly if you are purchasing. However, when something goes wrong with your purchase and you take it back, they are really nasty!
They do *NOT* deal with Sony dorectly, have some intermidiary repair agents, that they refuse to give the name of. The repair agents look at stuff and only then pass it on to Sony.
Its such a hassel! Please, PLEASE, dont buy anything bigger than a memory card from Jessops, especially not a camera!
… Read Full Review
Written on: 15/11/2008 by chrisjpj (1 review written)
They do not seem to understand the concept of customer service of having items in stock- ruined my wedding and honeymoon by failing to deliver a camera ordered will in advance which was 'instock' - these guys are useless do not use them… Read Full Review
Written on: 07/08/2008
Last week it took FIVE days to complete 8x36 films, it was just one problem after another!… Read Full Review
Written on: 26/06/2008 by guler (1 review written)
I will never buy anything from Jessops again! 6 months ago I bought a camera from Jessops and I had all kind of troubles with it. The camera came with a manufacturing fault and they keep it in repair for last 3 months and every time they call and say it is repaired it is coming with an apparently new and worse fault. With the camera I also paid for the Jessops insurance but they won't refund or change the camera.
I would never suggest Jessops to anyone, I am sure you can find much more better… Read Full Review
Written on: 21/12/2007
It's now the 20th December, and I am about to do my last bit of Christmas shopping, and I find that Jessops have taken £100 out of my bank for an order I cancelled over two weeks previous.
I ordered on the 2nd of December but was informed after ordering that it might not arrive before Christmas, so I went and bought one from Currys for £10 more, but at least I had it in my hand. I went on the Jessops website to cancel and found that unlike most websites that allow you to click on 'cancel' and… Read Full Review
Written on: 09/10/2003 by ah207 (1 review written)
The Purpose of this review is to compare the two film development outlets Boots and Jessops. Alas, for those of us who aspire to the heady heights of "amateur photography" - we are still at the mercy of film developers. Over the past 20 years or so, I have tried them all - those horrible little "1-hour" kiosks on the High street, the supermarket "we-print-while-you-shop" deals, even tried and tested old work-horses such as Boots and Jessops (UK). What do they all have in common ? They have all… Read Full Review
Written on: 24/05/2011
I went into Glasgow jessops to buy a camera, the staff were unhelpful and didn't know the canon 550d which is what I was interested in, so I went up the road to jacobs where they were very helpful and would shop with them again, I bought an extra lens when I was there also so as long as the wife doesn't find out, I will be ok… Read Full Review
ASDA Thurmastons film and print service review.
I use ASDA's photo... " Read More
Written by aarondkeogh
" This was a mistake. Very poor, £9 for 6 passport photos for b... " Read More
" I am absolutly disgusted with max spielmann i bout a kodak camera (... " Read More
" I just had a load of film back from Boots and my negatives are also... " Read More