PayPal Reviews - www.paypal.com

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Latest Reviews

★★☆☆☆

“poor is the word”

Written on: 26/08/2015 by VinodChaudhary (10 reviews written)

Paypal service is extremely bad. I would not use it even if they are the last remaining online money transferring agent in the globe… Read Full Review

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★☆☆☆☆

“NO purchase protection!”

Written on: 30/07/2015 by RKB85 (1 review written)

I purchased a name brand item from Vacuums Inc. and Vacuums Inc sent another label stating it would work the same as the brand item. I disputed the purchase immediately and requested a prepaid return mailing label so I could return the substituted item in order to get my money refunded, which Vacuums Inc refused to do. Through PayPal's Resolution Center , you can process a claim requesting a refund because the item received was different than what the seller sold and shipped. PayPal did NOT… Read Full Review

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★☆☆☆☆

“Limited Account...”

Written on: 28/07/2015 by jasoncooke93 (50 reviews written)

Received an email out of the blue to say my Paypal account had been limited and I could no longer withdraw money - because a linked Paypal account had a debt. They demanded I make immediate payment and I've since received the same email from UK and US Paypal multiple times, even though I have submitted information to clear my account from any link and it is in the review process.

The reason for the limitation was extremely vague and just listed an email address that my PP account was apparently
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★☆☆☆☆

“Paypal unrealistic in the long run”

Written on: 09/07/2015 by Theoverpayerguillablefool (1 review written)

I have been trying to pay off PayPal but the keep nitting me with 25 dollar charges for being late. Now they are sending me snail mail to pay my bill. The last rep operator I talked too was of no help and told me flat out there is no way she can help me . PaPal is not that good and I would not recommend it because there charges are hi and they just want to stick you with as many charges as possible before you pay them back. I met PayPal through ebay and I quit ebay 2 years ago because… Read Full Review

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★★★☆☆

“Good - But Buyer Protection is Flawed”

Written on: 14/05/2015 by MikeD81 (2 reviews written)

PayPal promote their buyers protection plan, but read the fine print. If you use your PayPal account to pay for services or intangible items then they will no cover. " PayPal Purchase Protection does not cover virtual or intangible items, which means that this payment is not eligible for the dispute resolution process. PayPal Purchase Protection only applies to tangible, physical goods that can be shipped. Payments for intangible items, services, licenses, or other digital content are not… Read Full Review

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★☆☆☆☆

“Bad system by Paypal”

Written on: 06/02/2015 by shade1977 (1 review written)

My item cdj400 and djm400 was sold in perfect working condition on ebay which was sent with a flying case that protect the goods the buyer damage my goods and sent it back to me because he claim to knows how the system works and send me a message that he will get his money back from paypal. One side investigation was carry out by paypal and it was resolved that I'm on a loosing side and that shows that I'm the seller was not protected.I insist paypal need to see the whats up conversation… Read Full Review

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★☆☆☆☆

“My Account Has Been Locked SOOOOO Man Times”

Written on: 05/02/2015 by sunshinesally1 (19 reviews written)

I have tried to use pay pal several times to pay for goods on E-Bay but the Security Features seem to hinder the service more then benefit it I have been Locked out of my account sooo many times and I am sick of the same old messages I haven't been able to log in to my account for over a year I am REALLY Disappointed I just Don't Trust Pay Pal & it stops me from purchasing items on E-bay I would rate pay pal a score of 4/10 … Read Full Review

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★☆☆☆☆

“PayPal' ripoff”

Written on: 05/02/2015 by SergeyK (1 review written)

I sold my laptop on Ebay, but buyer is claiming that he/she got wrong item (that did not match a description) and asking for a full refund (23 days latter after receiving a package) and pay pal agreed to refund money back to the buyer and ultimately charge me. I have no idea on what PayPal based their decision but obviously they did not do an "investigation" they were claiming that they are going to do. Because if they would even looked at the buyers feedback on Ebay they would have seen the… Read Full Review

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★☆☆☆☆

“Customer Service”

Written on: 31/01/2015 by Savannahm101 (1 review written)

PayPal is more than a joke! It is a nightmare to get a response from them relating to issues or complaints! I still don't have a response for the last e-mail that i wrote them a month ago. If you change the country of residence, you have to close the account and open another one with new country details. They are incompetent and surely lost a customer!… Read Full Review

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★☆☆☆☆

“Too many emails”

Written on: 24/01/2015 by Henrynm37 (1 review written)

Enjoyed using paypal until they continued to flood my email box with emails. Never using paypal credit, on one purchase I inadvertently did. Didn't even realize it and got hit with late charge. If they hadn't sent me so many emails I might have caught it. I WON'T use them again… Read Full Review

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★☆☆☆☆

“Time to Stop this Company's Anti-Consumer Actions”

Written on: 17/12/2014

I've used paypal for over fifteen years. When a florist sent my daughter a shoddy bouquet with plastic leaves, I thought, 'Well, thank God I have paypal to go to bat for me." WRONG! An online entity can bring in hundreds of transactions a day. The week of the floral delivery, I used paypal three times. So, guess who they chose to throw under the bus? People, it's not too late! Let's go back to our credit cards, debit cards, writing checks. It might take a little longer, but your bank… Read Full Review

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★☆☆☆☆

“over 2 days to get MY ebay money into bank so far!”

Written on: 26/11/2014 by lmkellis (1 review written)

For as long as I remember my ebay money from buyers has gone into my account within a couple of hours- with the technology available it should be instant, but I was okaty with a couple of hours. Now however ebay and paypal who are one and the same have decided that they will keep it for up to 72 hours- meaning you have to either pay yourself to post out items to buyers quickly, or wait for over 3 days- getting you negative feedback or low ratings.................AND for this rubbish customer… Read Full Review

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★☆☆☆☆

“please please stay away from this crooked company”

Written on: 25/11/2014 by ph420b (2 reviews written)

complete bast--rds please stay clear of this company , even swore at me over phone… Read Full Review

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★★☆☆☆

“Locked out of my account for days!”

Written on: 18/11/2014 by GenevieveKent (1 review written)

In the past Paypal have been ok but lately I am having A LOT of problems with them. I have been locked out of my account for days due to apparently being used as a random guinea pig to test their new security system. I have lost count of the attempts I have made to get someone to actually read the emails I have sent and keep getting generalised instructions on solving my problem when of course I would have investigated them first myself. If something doesn't give shortly I will have to… Read Full Review

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Lmkellis's Comment

Written on: 26/11/2014

it is distressing trying to deal with them I agree! They seem to want to avoid answering the questions we all want to ask- which is very bad customer service. They must sort it out or the company will suffer.

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★★★★★

“Good”

Written on: 10/11/2014 by TianaVogel (1 review written)

I have never faced troubles with paypal, so give them 5 stars… Read Full Review

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★☆☆☆☆

“Resolving case against buyer”

Written on: 02/11/2014 by Monserrat10 (1 review written)

Never trust paypal that they will help you resolve the dispute against a seller who is at fault. They just show that they will help you but in the end you will end up losing more money and time. At the end they will close the case period.... Paypal want to earn money and they dont care whether you as a buyer are being fooled by seller… Read Full Review

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★★★★☆

“no problems :)”

Written on: 27/10/2014 by jellytotxx (1 review written)

ive been using paypal for a while and due to my own errors of not reading things properly and getting myself signed up to all sorts i have phoned paypal who are very polite and have stopped anything that i am not happy with. they have claimed my money back within days of me phoning them when i didnt receive a item i bought from ebay, recently got tangled up with justfab who were going to take £35 from my account everymonth for supscription charges which i wasnt aware of until i read reviews… Read Full Review

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★☆☆☆☆

“Resolution dept doesn't help at all to stop fraud!...”

Written on: 24/09/2014 by asKinney468 (1 review written)

I emailed pay pal to resolve a charge that I had seen on there, this was now the third charge that I had not done so I was concerned, I haven't bought anything using pay pal in a long time and no body has my information, and all they did was email me back saying that they could prove it wasn't me... This is bad customer service and the fact that it was only 15 dlls that I was trying to claim should have been even easier to resolve, I would understand if it was alot of money but really 15 dlls… Read Full Review

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★☆☆☆☆

“Awful company”

Written on: 21/09/2014 by kings786 (1 review written)

Paypal marketing spin say they protection purchase protection but when you become a victim online using paypal, they read you all sorts of T&C which mean nothing to lay person but put simply they dont help and you lose your money through paying via Paypal. Awful customer serv staff and terrible service… Read Full Review

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★☆☆☆☆

“Avoid like the plague ”

Written on: 03/09/2014 by Kadint121 (1 review written)

I started using this company a couples weeks ago to buy and sleep from ebay as they advertised in the tv about how easy it was. This was all lies I have bought an item and wasn't pleased with it so I went to return the item and to add money to my pal account the money left my account within seconds to go into my pay pal account, I then decided I didn't need to use it anymore and it look a total of 4 weeks to get the money from pay pal back into my account, it's a simple process to take the… Read Full Review

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Lmkellis's Comment

Written on: 26/11/2014

hear hear!!!!!!! I think if another company opened up similar to ebay and had a better managed paypal style security company they would clean up! paypal and ebay have become too big for their own boots and are walking over the very people who gave them their success-HUGE MISTAKE!

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