Travelbag.co.uk Reviews - www.travelbag.co.uk

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★★★☆☆
3.3 / 5
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Latest Reviews

★★★★★

“We were happy”

Written on: 20/09/2016 by Rupinsonward (3 reviews written)

We have used a number of times over the last 10 years - very happy with the service each time we've been away. They kept us informed and were only a phone call away if we wanted to change anything. The only issue for us was the lack of shops around the area we live so everything was over the phone, we would have preferred to walk into a shop to speak face to face… Read Full Review

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★★★★★

“Atlantis The Palm”

Written on: 09/09/2016 by ithom1 (1 review written)

Walking into the Solihull branch of Travelbag with a vague idea of where to go, our eye was drawn to the posters of the Atlantis the Palm, Dubai. After a 10 minute chat with the Travelbag rep over a desk and a coffee we were completely sold. We've studied all the photos every night since booking and literally cannot wait for October to arrive. I cannot speak highly enough of Travelbag and their staff, they have been great and really sold us the idea of Dubai. Cant wait for the days to go… Read Full Review

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★★★★★

“Nothing bad to Report!”

Written on: 09/09/2016 by knowls (1 review written)

Ive just got back from a 5 night trip to Circus Circus in Las Vegas, a large group (16 people) which were flawlessly sorted out by TravelBag. Vegas is exhausting, the girl who booked us did mention that too!… Read Full Review

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★☆☆☆☆

“Bad With A Capital B”

Written on: 05/09/2016 by yourcandy (10 reviews written)

After all the years of ordering services and products online you would think I would know to check reviews online first! Made the mistake of booking a holiday with travelbag.co.uk only to find it cheaper if booked directed. Phoned up the following day to ask for my deposit back of £600 only to be told if it non-refundable! Steer well clear of this company. Cheaper to book direct and the moment you pay a deposit… Read Full Review

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★☆☆☆☆

“when things go wrong !!!!”

Written on: 22/08/2016 by BilliePickstock (1 review written)

I was due to fly out of Manchester at 17.10. I had to be the 2 hours prior. It takes 40 minutes to get there so have to leave at 14.30. Transport arranged. 12.54pm receives a phone call to say the flight had been cancelled but if we get to the airport quick fit you on the 16.10 flight or you can't go until tomorrow. Hastily get to airport, check baggage in. Qatar were our Airline, NEVER book with Qatar. In flight entertainment didn't work for me on the departure flight and for my partner on the… Read Full Review

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★★★★★

“A delight”

Written on: 19/08/2016 by carliewhi (1 review written)

Booked a fortnight in Thailand, in branch at a Travelbag Store. Staff were so fantastic! It was a real pleasure sorting everything out. No complaints at all from me… Read Full Review

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★☆☆☆☆

“Rude and Untrustworthy”

Written on: 11/08/2016 by JadenWilkinson (1 review written)

I used Travelbag to book a hotel for the next week. They were very quick to take my money without actually making the booking! I tried to ring Travelbag numerous times to resolve the matter and I got no reply. I also got no reply to numerous e-mails. I had to ring another number to get any kind of response from the business. When I did get through the staff were so rude and simply did not care. An absolutely horrendous business with ridiculous customer service. I will be reporting this further… Read Full Review

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Billiepickstock's Comment

Written on: 22/08/2016

Totally agree, when it hits the fan they are not interested.!!!!

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★★☆☆☆

“invoice not itemsed only total package details”

Written on: 08/08/2016 by kennyfatboy (1 review written)

We found one of the staff very dismive of our query, the attitude was if you don't like it cancel and lose your deposit. I do not wish to discuss this matter any further was the final and parting gesture . We have used this company before and every went like clockwork, perhaps certain staff shoukld learn its people like us that pay their wages… Read Full Review

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★★★★★

“didnt we have a lovely time”

Written on: 05/08/2016 by 28garcia (1 review written)

the day we went to burma! Booked with this Travelbag crew, off the beaten track to say the least. wonderful place, well chuffed with how it panned out. Peave & Love… Read Full Review

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★★★★★

“Easy to Navigate”

Written on: 03/08/2016 by blacks55 (1 review written)

I found the website .co.uk really easy to use. Buying a holiday is daunting but i found it pretty easy with Travelbag, even if i did go into branch eventually. It was helpful sorting my itinerary out online before visiting. All in all a good experience… Read Full Review

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★★★★★

“5* Vietnam”

Written on: 03/08/2016 by ianto55 (1 review written)

Booked our best ever holiday with Travelbag to Vietnam staying for 10 glorious nights at the Ana Mandara Hue. We loved the hotel and the area/weather is just something else, far better than anywhere we have been previously. Would eagerly recommend both travelbag and vietnam!… Read Full Review

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★★★★★

“Cannot Speak Highly Enough of the Staff”

Written on: 15/07/2016 by hazrobz (1 review written)

The service we received was absolutely top notch from start to finish. We changed our mind a couple of times about flights times - which were changed without fee - and we even extended by 2 days at the very end to make the most of our connecting flight in Dubai. Booking a good holiday can be a harrowing experience however this time it was painless. Good company with great staff… Read Full Review

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★★★★★

“Short notice rooms”

Written on: 14/07/2016 by ianpais (1 review written)

Really struggled to find rooms in New York for a conference I was vising in June, luckily I remembered Travelbag from a family holiday a couple of years ago. The consultant who booked the holiday told me they do everything, rooms, flights, tours even airport hotels or parking. One call later Id successfully found a room right where i wanted it. A rating, pleasure to do business with!… Read Full Review

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★★★★★

“Great week in Fujairah”

Written on: 12/07/2016 by kylemoro (1 review written)

2 nights in Dubai followed by 5 in Fujairah, on the direct recommendation of the wonderful chap we spoke to at Travelbag. Accommodation was fabulous and the business flights with Emirates were out of this world. Wonderful part of the world and not expensive at all in comparison to other places. Delighted to recommend A+… Read Full Review

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★★★★★

“Wonderful week”

Written on: 09/06/2016 by DonGood (1 review written)

I have just retured from 7 days in Phuket, booked with Travelbag shortly before I left. I wasnt sure what to book but knew I had a week to kill for a holiday so rang up on a friends recomendation for some ideas. I was offered the wonderful week Ive just had and it was brilliant. Big thanks to travelbag, I will use again… Read Full Review

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★★★★★

“Miami and the States”

Written on: 19/05/2016 by JamesHu (1 review written)

We booked a 3 weeks fly drive from NYC to Miami via Atlanta and Orlando and some places in between then a week in the Bahamas. Travelbag are specialists for this sort of thing and were brilliant from start to finish. Some wonderful scenery and a great life experience. Thinking of using Travelbag for our Texas trip next year… Read Full Review

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★☆☆☆☆

“Be VERY careful”

Written on: 28/04/2016 by Finn473 (1 review written)

I booked a cruise through Travelbag. The first thing they say when you speak to them, is the cabins advertised are no longer available. Then the price of the flights has increased. To cut a very long story short, after an hour on the phone they agreed to honour the original price quoted, but did not include the one night in a hotel. In other words, the cruise and the flights were still available, but they were trying to increase their profit. On a second occasion they started the same… Read Full Review

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★☆☆☆☆

“Amount taken from account, no tickets booked!”

Written on: 15/04/2016 by varun_London (1 review written)

Booked 2 return tickets to China on the 13th April. Received an email stating that an agent would call me back in 72 hours to confirm. 24 hours later, quite a rude agent called me saying that he has cancelled the booking, because no availability of that ticket. Also got confirmation that the amount has not been taken from my account. The following day tried to book from another website and got an insufficient funds error. Upon speaking to my bank it was confirmed that the amount has been… Read Full Review

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★★★★★

“Highly polite and efficient staff”

Written on: 12/04/2016 by ianci (1 review written)

I wanted to write a review based on my experience of travelbag. They were helpful in meeting our needs for the family trip to Dubai. The chap who dealt with us ensured he was aware of what we wanted out of the trip and as a result helped us book the holiday that met these requirements. i have to say all staff were very patient and attentive to my needs. not often do you receive such good customer service and i felt it only appropriate that everyone is made aware of the service that was… Read Full Review

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★★★★★

“Very Early Christmas Present!”

Written on: 05/04/2016 by lewiebuns (1 review written)

Have just booked 8 friends and family for 2 weeks over Xmas and New Year in Sydney for a special birthday/christmas present for my wife. We choose travelbag through word of mouth as our son had used them last year to travel around Vietnam and he was full of praise for how it was handled. We've put down the deposit and picked our flights, now we have 7 months to choose our tours and look forward to it. Travelbag have been really good, will update this after we travel if i get the chance… Read Full Review

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