Travelbag.co.uk Reviews - www.travelbag.co.uk

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★★★☆☆
3.4 / 5
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Latest Reviews

★★★★★

“Going Japaneseasy”

Written on: 16/09/2014 by henmorgs2 (1 review written)

Just wanted to 'big up' Travelbag and thank them for planning such a great holiday for us. Everything went like clockwork ………….. and we loved Japan. … Read Full Review

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★☆☆☆☆

“disaster of a holiday”

Written on: 06/09/2014 by GSTC (1 review written)

Booked a holiday to Mauritius and just before going emailed the hotel to be told that they were closed for refurbishment and that we should have been informed by Travelbag six weeks previous Travelbag did not contact us until after we contacted them and eventually admitted we probably would have not have been told of the change of resort and hotel prior to our holiday had we not found out. We were put in the same star hotel but it lacked many of the amenities we required and had been promised… Read Full Review

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★★★★★

“Positive feedback.”

Written on: 04/09/2014 by eveytom (2 reviews written)

We wish to provide positive feedback for the chap from the online team who bent over backwards and was so helpful in re-arraigning our return flights from London to Perth, after we had a late change of plan We are extremely grateful for the excellent service and assistance provided by travelbag… Read Full Review

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★☆☆☆☆

“Flights Don't exist but take money.”

Written on: 01/09/2014 by nottyash (3 reviews written)

I booked 3 seats for a flight to Thailand with EVA only to be rang back and told it will cost more than quoted. By this time they had started to take the money from my account. I contacted my bank who said we can start a dispute if the money isn't returned. Basically they undercut everyone to get your money then try it on, because most people just pay the extra. I didn't out of principle. As it was I went to net flights and bought the same flight at the same price Traveling originally… Read Full Review

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★★★★★

“Customer-Driven!”

Written on: 29/08/2014 by donsinc (1 review written)

I have just booked another holiday with travelbag (which I have used several times since 2003). I feel that credit must be given where it is due and heap praise on their customer service and professionalism. I live in Southern Spain and had to do everything apart from a couple of quick phone calls over email and can say they were very helpful,polite and professional at all times job, this wasn't going to be easy for them and must have taken approximately 20+ emails back and forward until we… Read Full Review

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★☆☆☆☆

“Misleading information & commission hungry!”

Written on: 20/08/2014 by hayleyandsteve (1 review written)

My parter & I booked our honeymoon with the advisor at Travel Bag. As a VERY nervous flyer I asked not once but three 3 before paying our deposit if we would be able to reserve window seats on the plane once the £400 deposit had been paid, as being able to 'see out' calms my nerves and helps with the claustrophobia. We were told 'YES'. But after making the booking we were unable to reserve the seats!I contacted the person who then told me 'Oh yes, that's right, because your flying with… Read Full Review

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★★★★★

“We would recommend!”

Written on: 20/08/2014 by tommyG10 (1 review written)

We have just returned from our holiday to Dubai and Mauritius. We had a wonderful time and everything went smoothly. Travelbag were such a help organising everything holiday after our safari in Kenya was cancelled (we booked that with another shop). All the bookings of flights, hotels and transfers were good and all went smoothly from start to finish. We were very impressed. Would definitely contact Travelbag when arranging another holiday. It was nice to have someone I could contact and a… Read Full Review

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★★★★★

“Brill Hol”

Written on: 12/08/2014 by madawson11 (1 review written)

Letting everyone know - we had a wonderful holiday, it was everything we expected and more. There were no hitches it all went like clockwork. The kids were thrilled with the package that they put together, each day was better than the one before, so hard to tell exactly what the highlight was as every day was really memorable. Thanks Travelbag!… Read Full Review

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★★★★★

“we booked a holiday through Tbag a few weeks ago to...”

Written on: 31/07/2014 by mandyward10 (1 review written)

we booked a holiday through Tbag a few weeks ago to dubia Bangkok and Thailand for 15 nights. It really was a fantastic holiday, really well managed from start to finish - all the transfers which were fab with no shuttle bus whitch was a big bonus. I can definatley say I would recommend travel bag and am looking forward to my next holiday with them. Thanks too all involved!… Read Full Review

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★★☆☆☆

“Customer oriented - 0%, Money oriented - 100%”

Written on: 17/07/2014 by Kanea76 (1 review written)

I had used Travelbag a couple of times when it was small( and I think not part of a larger group)and they were great, each consultant had direct experience of where you were planning to go but this lot are not in the same league. I have booked a round trip to Canada and into USA with them in all 8 flights and two lots of car hire and to be honest I knew more about travelling than they did, e.g they said you could not hire a car in Canada and drive it into USA and they did not know you could… Read Full Review

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★★★★★

“Organised”

Written on: 17/07/2014 by maddawson (1 review written)

We had a wonderful holiday, it was everything we expected and more. There were no hitches it all went like clockwork. The kids were thrilled with the package that you put together, each day was better than the one before, so hard to tell exactly what the highlight was. Expertly organised from start to finish by travelbag. … Read Full Review

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★☆☆☆☆

“FALSE PRICE ADVERTISED - 24 HOURS LATER THEY TELL ME I...”

Written on: 13/07/2014 by Broussard95 (1 review written)

I booked some flights through their website, made the payment and provided customer details. It looked as though I was making a live booking. Then, once I was done paying, the website said that my "request for booking had been received and someone will contact me". They contacted me the next day to say that the booking was not possible as the prices had changed - leaving me in the lurch. Absolutely appalling. No offers to make good or help me out… Read Full Review

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★★★★★

“Good feeling to be booked by experts”

Written on: 11/07/2014 by maryrich1 (1 review written)

We were so happy with our service from Travelbag and the consultant that dealt with our booking that we decided to write a review. This is our first review of anything ever! The first thing we noticed was how polite all the staff were, as we both used the phone and walked into their Knutsford shop. The second thing was knowledge, the lady who dealt with us knew everything about where we weret thinking of going which really helped make our minds up. All this seems so obvious for a travel agent… Read Full Review

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★☆☆☆☆

“misleading”

Written on: 10/07/2014 by 12Holland (1 review written)

don't trust these people. they advertised a low price on search comparison sites which got them to the top of the listings. A day later they emailed back with a higher fair and when I called to cancel it was difficult to get through to anyone, thus leaving me with a hole in my bank account whilst I wait for a refund. Now I don't have enough cash to book a flight on another website. The frustrating thing is that they are still advertising the initial non existent price that suckered me in desite… Read Full Review

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★★☆☆☆

“Misleading flight prices”

Written on: 04/07/2014 by Kirkland221 (1 review written)

I received a confirmation email from Travelbag saying my flight would be around £1,000. The next day I get an email saying the price has gone up by £50 as the £1,000 seats have sold out. Why would they send an email confirming a flight at £1,000 ?! To boot they put two authorisations against my bank for a total of £2k which caused me to think I had a big hole in my bank account. Not impressed at all - very shady selling tactics… Read Full Review

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★★★★★

“great holiday!”

Written on: 01/07/2014 by mariadesp (1 review written)

Just wanted to let people nnow about the excellent customer service we received from travelbag. We had a brillant holiday and everything was perfect without any problems. I would recommend them as a company and will certainly use them in the future… Read Full Review

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★★★★★

“Brilliant dual centre trip!”

Written on: 24/06/2014 by mickasp (1 review written)

Would like to say a big thank you on the professionalism travelbag gave us on organising our wonderful holiday to Las vegas and Mexico, the flights going out to vegas with virgin and the internal flights to Mexico ,transfers and flight home couldn't of gone more smoothly,hotel VADARA in Vegas would recommend very highly and was fantastic for getting away from the busyness of the gamboling tables, and The Excellence Riviera in Mexico couldn't of been better, so thanks again will definitely be… Read Full Review

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★★★★★

“very happy customer”

Written on: 19/06/2014 by alangreening10 (1 review written)

we used travelbag a few weeks ago going to dubai, Bangkok and Thailand for 15 nights. Would like to take the opportunity to say it was a fantastic holiday. All the transfers which were fab no shuttles bus which was a big bonus. I can definatley say I would recommend travel bag and look forward to my next holiday with them… Read Full Review

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★★★★★

“Perfect Safari Holiday”

Written on: 19/06/2014

Took my Mother-in-law on the holiday of a lifetime last November so we chose the superior options. The lodges were all superb with amazing staff at all 4 of them, 3 were Sarova and 1 was a Serena (mountain lodge) I am a vegetarian and always eat well in Kenya but the food options were all totally outstanding. Our allocated Safari Guide was the best I've ever had. I would tell anyone who wanted the perfect safari experience to use Travelbag and I would always tell people that Kenya is unrivalled… Read Full Review

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★★★★★

“First Class Service”

Written on: 16/06/2014 by wendsmit (1 review written)

We received a first-class service - I truly appreciate all the help the very polite staff at Travelbag provided to us throughout our holiday. They were only ever a phone call away and the customer service was really fantastic for anything we needed them for. I would recommend highly. … Read Full Review

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