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| Customer service | 1.2/10   |
|---|---|
| Value for Money | 0.9/10 |
| Reviewer Rating | 0.8/10 |
| Overall Rating | 0.8/10 |
Full review by
Guest.
on 12th Feb 2008
User Rating : 0
Respect :
+1
Chase sponsors the NCKidsCard, which is a debit card that child support wages are credited to. I get very little money every month for child support, enough to cover just one week of full-time daycare. This card is said to make your life easier and your money accessible 24 hours a day. They hit me with a $1.50 fee when I withdraw from any atm other than Chase. A $5.00 fee for relacing it, $.50 for a balance inquiry, $12.50 check issuance and account closure fee, and a $1.50 inactivity fee. These are a few of the fees. Plus, I live in North Carolina, and there are NO CHASE BANKS anywhere near me, so I have no choice but to go to another ATM. I am a single mother, part-time employee and part-time student, and It took a lot of time and pain to finally get the child support payments. This money helps take care of my daughter, NOT CHASE.
Guest.'s review and ratings | 154 words | 1 comment added.
Review by
ajhostet
on 4th Feb 2008
User Rating : 0
Respect :
0
SUMMARY: Never be late on a payment but they cannot lower my interest rate, which they doubled and then added points to when another card said I had a late payment for a bill I never received. Since then, has been hell.First, I entered my bank account number wrong on one of my two Chase cards and got hit with $80 in fees, but when I contacted them the next day they refused to refund either one of two 39 fees--and since I was a student with no extra income at the time and a low credit limit, I g ...
ajhostet's full review | 618 words
Review by
Guest.
on 15th Jan 2008
User Rating : 0
Respect :
0
I have always paid my credit card bill in full and on time, but during the holidays I was away for two weeks. Chase sent a bill with a due date just two weeks later, so when I got home I paid the bill right away. The bill was due January 1st, but I paid in full on January 4th. They charged a $39 late fee. Most other companies have a grace period and wouldn't charge anything. Then they charged finance charges on top of the late fee. I quickly canceled the card as soon as I saw the finance c ...
Guest.'s full review | 172 words | 1 comment added.
Review by
Guest.
on 28th Dec 2007
User Rating : 0
Respect :
0
I used the card for a little over one year hoping to gain United mileage. The card had had problems since the beginning. First problem: fraudulent charges appeared 3 times for 3 consecutive months, and Chase did not do one thing, from investigating the charges to contacting the other parties who charged me nor blocking them from continuing to apply fraudulent charges to my account. I had to make many many phone calls to finally clear the charges. Second problem: 1 day late due to system fail ...
Guest.'s full review | 271 words
Review by
tara2040
on 10th Dec 2007
User Rating : 1
Respect :
0
I made a 400 dollar payment to early and they added finance charges and a late charge to my account the next month. When I asked why I had the extra charges they told me I had made my payment late. When they looked back through the records it showed that i had actually made every payment but I had made my november payment to early. So I made 2 november payments!!!! Anyhow to make a long story short. It was all a big misunderstanding!! Yet it took 10 phone calls and 3 reps to explain to me what ...
tara2040's full review | 161 words
Review by
rafaela1977
on 30th Oct 2007
User Rating : 0
Respect :
0
It's only been two months since I applied for the Chase bank Perfect credit card, and I'm already hating it. Every representative I talk to about a transaction concern says different things. I check my statement online daily, and whenever an unexpected fee is applied I have called Chase and inquired about it. Every one I talked to has said that they will reverse the amount and change my due date. However, I stress the point to them that this should not have happened in the first place, becau ...
rafaela1977's full review | 171 words
Review by
Nellovee
on 3rd Nov 2006
User Rating : 0
Respect :
0
I had to pay Chase Bank 39.99 for a wrong bank account number, and I don't believe it. I am very careful when paying a bill. I view and review my credit card bills, but I have no way of checking this out. I am human and I can make mistakes, but in this case, I do not believe it.
Nellovee's full review | 66 words
Review by
c721803
expert review 
on 21st Oct 2006
User Rating : 0
Respect :
0
WORTH READING FOR MILITARY:
My husband and I have been with Chase Bank since 2003 (separate accounts). We have excellent credit scores. Always pay bills on time. Have high limits, and we use our cards almost daily. My first real problem with Chase was when we decided to buy furniture earlier this year. I bought the furniture at the store, gave them my credit card and signed a receipt (they charge your account when the furniture ships). About 4 weeks later, I received an automated phone call fr ...
c721803's full review | 874 words
Review by
krajaneesh
on 22nd Aug 2006
User Rating : 0
Respect :
0
Stay away from them....! Chase rips you off. Dont be fooled into getting the credit card and using it based on the limit they offer. They will eventually look for ways to RIP YOU OFF and RUIN your credit standing.
krajaneesh's full review | 109 words
Review by
Robert K Kelly
on 29th Jun 2006
User Rating : 0
Respect :
0
The Chase Bank Perfect Credit Card is the worst credit card I have ever had, and I will never have one again! Myself and my wife have been with Chase Bank for over nine years. While I was deployed in Iraq, my wife ran up some big bills. When I returned I took out a $20,000.00 loan at 3.9% for the life of the loan. Chase had always the right to take money from my account. Two months later they called me and said I was late!? How can I be late? They have made monthly withdrawals from my account. I ...
Robert K Kelly's full review | 287 words
Review by
meandog
on 15th Jun 2006
User Rating : 1
Respect :
0
I was a faithful customer of Chase credit cards for more than 7 years, paying every bill on time, with the exception of one late payment (by 2 days) last year. The result was a 24 percent hike in interest payments. I called to try to get the interest down, but I was denied, so I dumped the bill by paying off the full amount. The result was a penalty of $33. I called to enquire why the payment of $33, and I was told that it was because the bank HAD to carry my balance to the end of the month.
meandog's full review | 103 words
Review by
chasesucks
on 19th Apr 2006
User Rating : 0
Respect :
0
I signed up for a credit card to get a promotion Chase Bank were offering, and they never sent me the items. I called for 3 straight YEARS to follow up, and I was told they would document it. I could never speak to a manager. I could never speak to the promotions/marketing department, and I could never get it resolved. I called. I wrote letters. I sent emails. faxed. Finally, I told them fine, offer me something, anything, any promotion they are currently running, if they claim they can' ...
chasesucks's full review | 127 words
Review by
missytc
on 1st Apr 2006
User Rating : 0
Respect :
0
Firstly, I signed up to the Chase Bank Perfect credit card where it offered me a 0% introductory rate for however many months (do not recall at this time the specific number). When I went to pay it in full, surprisingly I still had $333.00 due of interest. I paid that and left the card unused for about one year, as I've had been offered that 0% introductory rate by other cards and had not been charged for, as advertised. Hence, I intended to use the card only for 'emergencies'. Finally, after a ...
missytc's full review | 306 words
Review by
mjsmith
on 10th Oct 2005
User Rating : 0
Respect :
+1
Chase Bank Perfect Credit Card dispute department is not helpful at all. They expect you to resolve your dispute with the merchant directly. High finance charge.
mjsmith's full review | 33 words
Review by
chasesucks000
on 5th Jul 2005
User Rating : 0
Respect :
+2
Yesterday, I called customer service to reset the password on my account and they asked me to mail a copy of my DL and a bank statement. This was reasonable, I went out yesterday night to find out that chase representative had blocked my card without telling me and now I am in the middle of no where with a card that doesn't work.
Also if you are 1 day late in making a payment chase will never ever consider that you always pay your bill on time and will not waive the whoming $30 late fee.
...
chasesucks000's full review | 153 words
Review by
rdwilson713
on 16th Jun 2005
User Rating : 1
Respect :
+1
Chase has the worst customer service in their call center located in India. I had to place multiple calls to get a good enough connection so that the CSR could hear me. Two payments of $600 each for the last two months have been "misplaced" by Chase. The checks have cleared my account and I am down $1,200. I am getting collection calls even though I have spoken to the "Payment Resolution Department" twice. The CSR at that department stated that the funds had been located as being posted to an "o ...
rdwilson713's full review | 154 words | 1 comment added.
Review by
nate
on 7th Mar 2004
User Rating : 10
Respect :
-3
The Chase bank perfect master card offers upto 6% on all gas purchases for first 3 months and then 3% thereafter. It also offers 1% cash back on everything else. There is an online application available of the card at http://www.creditcardsangel.com
nate's full review | 66 words | 1 comment added.
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