royal bank of scotland internet banking www.rbsdigital.co.uk reviews | Watch This Item.

Average Ratings

Ease of Use	7.3/10
Value for Money	7.9/10
Reviewer Rating	7.6/10
Overall Rating	5.9/10

83% Recommended10 out of 12 Reviews

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12- Royal Bank of Scotland Internet Banking www.rbsdigital.co.uk Reviews

• Full review by
  Guest.
  on 23rd Jun 2009

  
  User Rating : 0
  Respect : 0

  Good Points: none

  Bad Points: ALL

  General comments: Royal Bank of Scotland Internet Banking confound you - I just want to access my Account, not have all this jazz about free banking tour etc etc. GO AWAY from my pc and let me access my ACCOUNT as previously.
  Guest's review and ratings | 42 words

• Review by
  susan haslam
  on 18th May 2009

  
  User Rating : 7
  Respect : 0

  Royal Bank of Scotland Internet Banking is always available, information at fingertips.
  susan haslam's full review | 12 words

• Review by
  Guest.
  on 19th Feb 2009

  
  User Rating : 9
  Respect : 0

  I generally access the site from an overseas location and, for whatever reason, a difficulty developed in gaining access. It started with just a small difficulty and developed to the stage where i could not access RBoS site at all. I had some incredibly great tech advice which sorted out the problem - they called me and took me through, step by step, how to identify where the access problem lay and i've never had another access problem. They were brilliant. Top marks RBoS.
  Guest's full review | 100 words

• Review by
  Guest.
  on 4th Oct 2008

  
  User Rating : 9
  Respect : 0

  I have always found the Royal Bank of Scotland Internet Banking system reliable and well managed and help readily available if required. It is easy to use and there is always help available by telephone if required.
  Guest's full review | 39 words

• Review by
  neeson777
  on 13th Jun 2008

  
  User Rating : 9
  Respect : 0

  I have found that all the Royal Bank of Scotland internet services are good and if there is a problem someone is only to happy to help.
  neeson777's full review | 42 words

• Review by
  bazzap
  on 5th Apr 2008

  
  User Rating : 7
  Respect : 0

  RBS is a pretty good on-line banking tool. It gives clear info, is nearly always fully up to date. I like the fact I get all my accounts in this one tool. I log in and use it a lot. Uptime is very impressive - I've never not been able to log in and occasionally I see messages saying it'll be down from midnight Sunday until 4am Monday for maintenance - suits me I won't need it then! Speed is also very good - always quick to log on and navigate. Login is good and easy - a meaningful login id ra ...
  bazzap's full review | 757 words

• Review by
  knightrider
  on 10th Jan 2008

  
  User Rating : 9
  Respect : 0

  Fantastic can go back into any bank records I need and print off. Royal Bank of Scotland Internet Banking is clear and easy to use and I have never had a problem yet after using every day for 2yrs at least. The security is good i never have to go into town now i've even had all bank statements stopped from being sent to me I just don't need them get a 6 monthly one when and if I need it lol very up to date clear and concise.
  knightrider's full review | 116 words

• Review by
  suj786
  on 3rd Oct 2007

  
  User Rating : 10
  Respect : 0

  I would highly recommend using the RBOS Internet service. Like someone has mentioned already if you're having any problems you can call someone 24 hours a day, 7 days a week, 365 days a year, and you internet log in details are the same for telephone banking. Brilliant!
  suj786's full review | 126 words

• Review by
  jackiecollins
  on 5th Jan 2007

  
  User Rating : 10
  Respect : 0

  The BIG PLUS POINT is that IF you have any issues, you call a phone number and get through to a real person (not in India) virtually straight away, and the Royal Bank of Scotland Internet Banking staff are always very helpful, and they have always provided an immediate answer.
  jackiecollins's full review | 77 words

• Review by
  review1357642
  on 30th Jun 2006

  
  User Rating : 2
  Respect : 0

  The Royal Bank of Scotland Internet Banking website has clear screens and simple to use menus. Log in could be more secure by having drop down selections to negate the use of key loggers. It should also be limited to one page rather than 4. The DD menu is really irritating - it always shows your DD, even ones cancelled from 2 to 3 years ago. I can't change my address or personal details online, and there is no secure messaging. The website has real limitations. Egg for example has fantast ...
  review1357642's full review | 155 words

• Review by
  WWG
  on 20th Mar 2005

  
  User Rating : 10
  Respect : 0

  7 years ago I took out a Virgin One Current Account morgage at 66% Loan to Value, with repayment of Interest Only as far as the RBOS are concerned. This is really just a great big loan facility to be used as I wish - no fixed mortgage per month, as long as I do not breach the loan facility ceiling. Consistently over paid, that is I ensured income exceeded outgoings over the long view, with fluctuations of underpayment compensated one or two months later by substantial overpayment. Now my &pou ...
  WWG's full review | 135 words | 2 comments added.

• Review by
  swifty99
  on 5th Mar 2004

  
  User Rating : 9
  Respect : +1

  I'm surprising myself to be praising my bank but quite honestly I use Royal Bank of Scotlands internet banking nearly every day and highly recommend it. My wife uses Barclay's online banking and it's having compared it to that I stand by my recommendation. RBS is much clearer than Barclay's and quicker to navigate your way around.
  swifty99's full review | 97 words

  
  

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