Written on: 01/08/2012
My partner purchased me a marquise cut milgrain engagement ring and it was sent internationally to us in Australia. It was a little big so I paid locally for a resize, but have to say that I am very happy with the quality of the ring. Being a Marquise cut, the centre diamond looks larger than I expected, and the surround is beautifully dainty and vintage-looking, which is just my style. (read more)
Written on: 23/03/2012
My first 3 purchases with Blue Nile went fine until my 4 th one. I purchased a pair of 14k yellow gold bangles worth SGD$ 800+. Everything was ok until I decided to return them for a full refund since the size was slightly big. It's almost 2 months now and they are still not sending me my refund of SGD$800+. I keep writing to them and I get a different story everytime. My last interaction with them was about 4 days ago. They told me that they will be sending me the draft check within 2... (read more)
Written on: 18/05/2011
Really a nightmare. Paid a platinum ring with small diamonds about 1500 EUR on day 5th May 2011 with bank wire. On day 9 I sent the copy of the payment as they told me they had not yet received the payment. On day 10th May I sent the international Transaction Reference Number (TRN) as they were still not able to locate my payment. On day 11th I sent the SWIFT tracking message provided by my bank for the payment that definitely demonstrated that they received my money on day 9. Now it's day... (read more)
Written on: 14/01/2011
1. Excellent customer service.
2. MUCH better value than highstreet shops (have a look at the quality of the diamonds in these shops and compare the price)
3. FREE RESIZING! (if you FedEx it to them).
4. Trustworthy - it's a bluechip company / on the NY stock exchange.
5. Ring was delivered quicker than they stated on the website.
Can only think of one negative:
I suspect the platinum may not be the highest quality - but I don't mind having to pay for the ring to be polished... (read more)
Written on: 22/04/2009 by newgirl (1 review written)
You get what you pay for with Blue Nile Rings. My husband and I got platinum bands from Blue Nile and they tarnished and scratched so badly. We were told that the platinum was poor quality when we brought the rings in for polishing at a local jeweler. (read more)
Written on: 08/10/2008 by ansiscool (1 review written)
The ring that I bought is amazing. The quality of the work is superb and I received the exact diamond ring that I had specified. The 'track your order' part of the website is really helpful and tells you the exact whereabouts of your ring at all times. Customer services are also helpful - with an 0800 number to call from the UK which is open normal office hours. (read more)
Written on: 09/04/2008 by new diamond owner
Blue Nile Rings is the BEST place to buy your diamond. Just call customer service if you have any questions after reviewing the website. You can get a colorless stone with a few inclusions that no one will ever see - an amazing cut for probably up to 40% less than retail - plus no tax> I picked my diamond out on Sunday night - wired the funds Monday morning and had the diamond in my hands Tuesday morning. I am an expert now thanks to blue diamond (read more)
Written on: 08/02/2008
I was disappointed in my ring once I received it because it did not look like what was in the picture. I should have purchased it from my jeweler in town whom was able to give me more options and at least I could see what I was buying! (read more)
Written on: 31/12/2007
I would recommend Blue Nile to anyone who is interested in quality and value. I was able to get a .74 carat diamond, D color, VS1, 2 sapphires and a platinum band for $5,000. I am certain that a ring of similar quality and beauty would have cost well over $8,000 elsewhere. I understand that some are weary of spending so much over the internet, but that fear factor is the only thing the competition has going for it. Blue Nile has a 30 day return policy, and I am certain that if you do... (read more)
Written on: 16/12/2007 by suezeequetoo
I am very impressed with Blue Nile's web site. It actually teaches you the ABC's of choosing a diamond engagement ring. I built my own ring on their web site, e-mailed it to my boyfriend & he bought it!!! It was so easy! I couldn't be any happier. (read more)
Written on: 24/08/2007 by airwalker (1 review written)
We ordered our engagement ring from the Blue Nile Rings site, spending around £2500 in total, so a big spend on the internet, and as you can probably understand, we were nervous.
We searched the excellent user friendly website for the ring we wanted. The tutorials on each subject were excellent, and we found out so much more about diamonds. We ended up choosing our ring, but needed it in 6 days, which, within the 7 days they state on their website as trying to meet, they did everything they... (read more)
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