Written on: 03/05/2013 by Vanessa92 (5 reviews written)
Louis Vuitton bags are the best bags ever made! I have a few from years ago and they're still in style and still in very good condition. Yes these bags are pricy but worth every cent! (read more)
Written on: 29/03/2013
I purchased a LV Totally MM bag and in less than a year the strap snapped right off. I took it to the LV store in Saks on 5th Ave in NYC and was told there was indeed a quality issue with the straps on the Totally MM. They exchanged if for me on the spot and assured me that the issue had been resolved. I should have asked for a different style because in less than a year after that the strap started to tear again in the same place as the first. This time they replaced the strap. I walked... (read more)
Written on: 01/03/2013
I bought a L.V. Galiera less then a year ago and the strap has come apart 3 times. The gold ring, holding the strap, has a small pin that has come out, and each time I go to the store, they send it in for "repair" I saved for a long time to purchase this bag and it just shocks me that for $1,600.00, the customer service is so bad! (read more)
Written on: 05/02/2013 by Helene-marie (1 review written)
Over the last 25 years I have had 6 speedys, four defective. This last bag which they did give as an exchange cracked just like two others. San Francisco lv would not exchange it saying it was used, of course I used it there is no warranty on lv bags. I had stored the bag correctly for about a year since I have other handbags so I don't even know when this one cracked. My wallet peeled right away the glaze does not hold and I asked to have it reglazed I would pay for it even but no they want... (read more)
Written on: 01/02/2013
I ordered a mens wallet from this website and received the incorrect one. After emailing them a photo of the incorrect wallet along with my order confirmation confirming that the wallet I received was not the one I ordered, they failed to get back to me. They have disappeared and don't want to know. Please do not order anything from this website unless you want to loose your money. (read more)
Written on: 29/01/2013 by Zaxxmom (1 review written)
I bought my Louis about three years ago under the impression that it would look better with age and never fall apart and even if it did they would stand behind the product! Well that's not the case mine started cracking all around the bag and when I took it to the Lenox square store in atlanta Jill the quality specialist took pictures of and said she would call me after she spoke with her superior,well after two weeks and no call I try to call her and she never replies, so ladies think long... (read more)
Written on: 19/01/2013 by Travani (1 review written)
Hi I tried to buy a Louis Vuitton Bag online with 3 different debit and credit cards and it did not work. I asked to my bank if there was something wrong in my cards and they told me that my cards were all fine. I call the assistance for asking some help but they told me that they did not have any idea what to do and to go in a shop. (read more)
Written on: 29/11/2012
I bought mine Damier Ebene handbag at Louis Vuitton boutique in Valley Fair Mall, the next day I brought it back to exchange it because I noticed that the handles were already wrinkles, and the gold hardware didn't look right. It just look like somebody has used it already and returned it. They didn't let me exchange, they said the handbag have been used, I was very shocked,and upset because I just got it yesterday. I couldn't do nothing though. Please look at the items you purchase very... (read more)
Written on: 18/10/2012
I have since sent this letter to your head office and i have not had a response and none from the store either - shocking serv- why not???? shocking service 4th September 2012 To Whom It May Concern: I write as I feel it is a last resort to my matter, which in short should have been simple to resolve. It has, I now regret escalated in to me writing to you for some help on the matter. I bought an overnight bag from your Birmingham store along with a new wallet on 07th July 2010. I used... (read more)
Written on: 29/08/2012
They fabricated marks on the bag and sent it back, a very generic form letter. The bag was in perfect condition and was out of the box twice before deciding to return...they said they had photos but could not release them to me....VERY SUSPECT as the purse had NO marks at all! They should not be dealt with on any level as they are dishonest...I was lied to. They are not a reputable company. (read more)
Written on: 03/04/2012 by Jaca50
My husband purchased a bag and wallet for me in December, 2009. I have not used this bag daily and it is in perfect condition EXCEPT for the handle strap. The leather on the strap has frayed to the point that it is attached by only a few stitches. I took it to the store where it was purchased, showed them the problem, they took pix and said they would get back to me. After 1 week and no response I called back. They claimed quality control was "backed up" and they would get back when they... (read more)
Written on: 09/07/2012
This is such a great blog post! Very good information! Appreciating the hard work you put into your site. It’s awesome blog.
Written on: 29/03/2012
I own several higher end LV handbags and they are not the entry level type. Due to high demand by tourist and locals alike, they don't seem to care about the customer service anymore. I don't use them often and have noticed some stitching coming off, a tiny section of the leather cracked, some discolouration at the gold zipper. When I took it to the store, they seemed dismissive saying that is normal wear and tear which is ridiculous because I hardly use them and store properly. Also... (read more)
Written on: 17/03/2012 by Consumergirl
I own many, many L.V. Bags, briefcases,wallets etc. So I was totally blown away when I returned my Mom's wallet ( I bought her for a gift 3 years ago) an area of stitching had come out where it holds the credit cards, I thought no problem I paid a lot of money and I am sure they will repair it, WRONG. They called it "wear and tear" and refused even though they commented otherwise the wallet was in excellent condition, which it was. My Mom is 76 years old and doesn't even get out much. So if... (read more)
Written on: 04/08/2012
Was the wallet made in France or somewhere else?
Written on: 12/01/2012
Beware before you purchase a Louis Vuitton! I have a Totally MM that I purchased 8/10. The canvas began to crack so I sent it in for repair/evaluation. Long story short they told me it was not covered due to excessive use. To make matter worse the store employee (Kevin in Raleigh, NC) handed me the paper work to review and as I was reading it I began to flip to the next page. He then grabbed the paper out of my hand and told me I could't read that part because it was confidential. So I now... (read more)
Written on: 27/03/2013
I also purchased a LV Totally MM bag and in less than a year the strap snapped right off. I took it to the LV store in Saks on 5th Ave in NYC and was told there was indeed a quality issue with the straps on the Totally MM. They exchanged if for me on the spot and assured me that the issue had been resolved. I should have asked for a different style because in less than a year after that the strap started to tear again in the same place as the first. This time they replaced the strap. I walked around with my "frankenpurse" , the leather was a different patina and look patched together! Now in less than another year it is braking again in the same spot! I am so angry and not looking forward to the hassle of trying to get this issue resolved again! Seriously, for this kind of money LV should make a better quality product. I am so disappointed!!
Written on: 07/07/2011 by Finesse (1 review written)
I have a Louis Vuitton wallet that I purchased a few years ago that seldom use. In January of 2011 I took it to the store in Beverly Hills to have the snap replaced. To my surprise the snap that replaced the old one was of a cheaper quality, smaller, and it did close automatically like the prior one. I was disappointed and brought it to their attention and they practically called me a liar; their wallets had the same snap forever. I must to have dreamt this stuff. What attracted me to this... (read more)
Written on: 21/06/2011 by AngilLove
worst customer experience ever. I got a limited edition purse from lv in beverly hills, ca for my bday. i used it twice and after one year of using it twice, the logo was coming off. in addition, i received a letter in the mail that lv has been sued because this purse i bought was defective. i went down to the store they would NOT help me. i called corporate they would NOT even let me speak to a manager. they said "too bad theres nothing we can do and we do NOT care." i also received another... (read more)
Written on: 23/04/2011 by jamieloois (1 review written)
The petite version of Louis Vuitton's iconic No bag is now available in vibrant Monogram Multicolore canvas. New additions like the buckled side pockets add even more charm to the perfect petite shape with its signature drawstring top. Detailed with an adjustable shoulder strap and shiny golden brass hardware. . (read more)
Written on: 14/05/2011
I had bought a Louis Vuitton handbag at Saks Fifth Avenue in Orlando Fl and wanted to return it. I brought in the original receipt and only after a week you would think they would take it back. The bag was never worn or brought outside of the house. They would not take it back because they said there was a little spot of light discoloration and I could not even see it. They had stated that it was not a resellable bag and would not take it back. I insisted and wanted to speak with the... (read more)
Written on: 28/04/2011
Louis Vuitton are the best handbags ever. I would highly recommend Louis Vuitton for anyone that wants to be taken seriously, I'm sure Paris Hilton has a bunch of them, which speaks volumes of the class and quality of this product. Anybody who wants to be more like Paris Hilton should definitely get one. (read more)
Written on: 11/03/2011
Sod louis vuitton they are suing Nadia Plesner. LV should be boycotted. You should burn there stuff or give it away to the homeless. This is how corporate takes over and stops you from using your rights like freedom of speech.
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Written on: 18/02/2011
I was introduced to Louis Vuitton last year and was at first not impressed, as I had to exchange a bag for another, due to the stiching. However, this year I bought a mini pochette accessories in the Damier Ebene style and absolutely love it. Each year from now on, I will buy a new bag-until I have all that I want. I am good to my bags, so they will last a while. (read more)
Written on: 01/01/2011
I got my first LV (Speedy) in the mid-eighties and abused it by throwing it around and dragging it everywhere. I never covered it when not in use, which was not often, and it lasted 20+ years and is still in style. When I wanted to replace it, my husband thought I was crazy to spend that much on a purse until I told him how old the Speedy was and that you could still purchase the same style bag, so now even he is sold. I now own a damier azure for summer, a black monogram multicolore for... (read more)
Written on: 02/12/2010
I tryed ordering a bag online but it was allways out of stock, so i called customer service asking if i can backorder it or atleast if they can give me some information on when they will receive more product. Customer service told me that if i want it i have to keep checking, and its all based on how bad i want this bag. I was uphold by this rude answer on such an expensive purchase. So i waited and ordered it when it was in stock, my order was canceled by their system without a call or... (read more)
Written on: 23/11/2010
My husband bought my first and LAST Louis Vuitton bag for Christmas several years ago. I used it sparingly and the stitching came loose on both sides of the bag. I took it to the Denver store and encountered the rudest sales clerk. He said that it would cost more to fix it than to buy another bag. Why should I pay $1200 and not expect some product service. Poor quality and workmanship and absolutely no customer service if the product doesn't hold up. (read more)
Written on: 23/11/2010
bought my wife a limited edition louie and the zipper broke after two years. went back to the store and was charged 125.00 for a new zipper. i paid 1700.00 you would think they can replace the zipper for you. emailed louis vuitton got a response weeks later and they wouldnt do anything for us. it wasnt broke due to my wife abusing the bag she doesnt even use it every day it was clearly a defect and still payed to fix it. (read more)
Written on: 28/09/2010
The worst customer service ever. I have shopped at the majority of shops in Toronto's Yorkville and never experienced such a hassle.
The accused my husband, a physician, of having two stolen credit cards and secretly tried to hide the fact that they called the credit card company. They never once asked for picture ID nor explained what the hold up was for. It was my 30th birthday and they held us up for 45minutes, keeping all of my bday guests waiting at the restaurant and incurring us...
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Written on: 25/11/2009 by KellyNorton (5 reviews written)
For those who have an obsession with Louis Vuitton handbags try to shop at endless.com. They will provide you the best shopping experienced online, they will deliver your items overnight plus they offer a free return shipping for your orders. I'd experienced that once, when I ordered sandals and it ain't fit me right, I returned it to them and they allow me to replace my order with a different size.
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Written on: 15/09/2010
I found this review very helpful because i have a crazy obsession with Louis Vuitton!
Written on: 18/11/2009
I think LV is the top in terms of quality and design. The bags are simply the best bags you can wear and they definitely complete each outfit you can think of.
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Written on: 26/06/2009
stitching of Louis Vuitton Handbag came out in one year. Service is good when you buy the bag and pretty bad when you take it back. (read more)
Written on: 26/10/2008 by ceryn
Overall, I have had excellent performance from my Louis Vuitton Handbags. I'm glad I bought them way back when because the price keeps spiraling up. The LV bags have held up way better than my Fendi's, which have cracked and become useless. I had to give a satchel and an envelope bag away because they were nearly gooey with age. (read more)
Written on: 16/09/2008 by DeeSF (1 review written)
I've also wanted an LV bag since the 80's and decided to just go for it in 2006. I bought the Speedy 30 and the Groom Series (with the hotel porter) wallet. I love the wallet and it has worn pretty well. There is some deterioration of the red stripe - but I use it everyday so that's OK.
I use my Speedy purse maybe 20% of the time.
First of all - I bought it in 2006 and paid $620. That bag is now $700. The dollar has depreciated against the euro, but really, a 12% increase for a canvas...
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Written on: 27/08/2007 by kdorander (1 review written)
My Louis Vuitton handbag is the absolute best bag I have ever purchased. It lives up to its image completely. I have purchased a number of high-end bags, as well as several low-end bags. Louis Vuitton is complete quality! I purchased the bag 2 years ago, and it still looks new. (read more)
Written on: 15/11/2007
LV bag real or copy ? some copy LV from china also have similar quality.
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Written on: 29/06/2007 by DLYNN
I confess: This year I ordered a fake Louis Vuitton over the Internet. Instantly I felt guilty the moment I placed my order. It's not that it is illegal in the US to buy replica designer handbags. For some illogical reason, it is only illegal to sell fakes but not to buy them for personal "novelty" use. But that is touch . I don't know what they were using in the Chinese factory, but the knockoff triggered several severe asthma attacks until it dawned on me that the knockoff was literally... (read more)
Written on: 27/02/2009
Nothing can be perfect all the time, LV guarantees their items and I'm sure will make it good if a flaw is discovered. Also, just because the bag was made in USA doesnt mean it isnt of the same quality that bags made in Spain or France are made of. If you are unhappy, take it back! Buy a lesser value bag that you can complain about.
Written on: 08/01/2007 by nicorette
Any Louis Vuitton piece with the any sort of monogram canvas is horrible, except for the luggage. Personally, I consider LV too expensive, but neither am I filthy rich; thus, I'd leave LV for them - there are other brands out there making good quality bags with more affordable prices. Seriously, buying a Speedy and then eating potato peels for the next 6 months is pathetic, and I won't even start talking about buying counterfeits!
I'm sure that when LV would stop producing monogrammed...
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Written on: 03/01/2007 by dmrlouisdiva
I recently purchased a black multicolor Eliza to add to my collection. Unfortunately, I had to go through 3 bags until I finally got one that wasn't defective. The first bag had deep scratches on the shoulder strap that couldn't be seen under the light of the store, until you brought it out into sunlight, as if someone used a box cutter to open the box and knicked it several times. That one went back. Then the second one had discoloration on the cow-hide at the base, and on the strap. AND... (read more)
Written on: 24/04/2006 by willnot buylv (1 review written)
When buying a Louis Vuitton bag remember to check all the details such as the uniformity of colors, any scratch. I found defects on a bag that has color difference in the two handle stripes after I used it for merely one day. However, it is too late. They insisted that I did something because the merchandise is "suppose to be of high quality" and refused to refund me the money.
Well, if you really want one becasue of the fame just like I did, please check it carefully before you buy it. ...
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Written on: 04/12/2005 by tonyblony104 (7 reviews written)
Pros
The thing that is super about Louis Vuitton is that it represents a high class luxury fashion house. If you look at a Louis Vuitton up close and see all the stiches perfectly done, the superb job printing the monogram canvas, and the timeless look that it carries. It's a dream. For me carring a Louis Vuitton on my arm gives me confidence! I think it is priceless for a girl to have confidence from a handbag.
Cons
You can keep the looks of a Louis Vuitton like new almost forever,...
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Written on: 28/08/2005 by RGFLARE
Good Points:
I love what Marc Jacobs has done with Louis Vuitton, particularly with LV clothing. He's taken a certain irreverency and given it a very chic perspective. The specialty bags such as the Cherises, Denims, & Murakami's are also a nice addition to the iconic and historical brand.
Bad Points:
Besides the clothing all the decent bags, note the word decent, are "trend" bags. The are a very hot bag for 4-5 months, then millions of reproductions are made, and then the fashion crowd...
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Written on: 28/07/2005 by jrchibnall
If I were you, I would go and look for a Louis Vuitton handbag now, before every one has them. (read more)
Written on: 14/05/2004 by saucyboi
100% stylish. If anyone says they hate Louis Vuitton they should go shopping! Everyone Loves LV! I have the Pegase, my mom has the speedy. I want to get the Sac Tennis. (read more)
As rated by real users
"Good quality wallet" Read More
"The Best!" Read More
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Assunta's Response to Zaxxmom's Review
Written on: 01/02/2013
I purchased a mens wallet through louisvuittonbagsaustraliastore and sent me the incorrect wallet. I emailed them a photo of the incorrect wallet which I received along with order confirmation that the wallet I received was not the one I ordered. They have not replied back and I have a mens wallet that I don't want. Do not order through this website unless you want to waste your money.
Carmen2410's reply to Assunta's Comment
Written on: 01/03/2013
ok.need to asck you,are the products original?
Thank you