Biovea Reviews - www.biovea.com

★★★★☆
4.3 / 5
1608
91% of users recommend this
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  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“Excellent product would recommend ”

Written on: 29/07/2015 by egBailey1991 (1 review written)

Excellent product would recommend… Read Full Review

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★★★★★

“Prompt delivery”

Written on: 25/07/2015 by bvDillon1990 (1 review written)

Order came very promptly which was good as I had run out of the items. Pleased with my items which are helping me. Will be ordering again when the time comes. I would recommend to friends and family… Read Full Review

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★★★★★

“melatonin”

Written on: 23/07/2015 by jgHouston52 (1 review written)

excellant product,it does what it says.always arrives in good time… Read Full Review

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★★★★★

“Easy website & fast delivery”

Written on: 21/07/2015 by 63Wade (1 review written)

Really easy to use website, some good deals featured & fast delivery time. Product bought has been effective… Read Full Review

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★★★★★

“Excellent service”

Written on: 20/07/2015

Well packed. Quick delivery. Biovea has a great range of products that are excellent value for money. I will be using Biovea again in the future… Read Full Review

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★★★★★

“Fast fantastic affordable”

Written on: 20/07/2015 by Reyna110 (1 review written)

Good products fast response would reccomended this company and shall use them again and again… Read Full Review

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★★★★★

“Very pleased with all my transactions with Biovea”

Written on: 18/07/2015 by marsjan (2 reviews written)

I've been taking Melatonin for several years now, to help me get to (and stay) asleep at night. It works very well, and I always order through Biovea. Their prices are good, there's lots of product information on the website to help make the right decision, the ordering process is quick and easy and delivery is very quick. I can't think of ordering through anyone else… Read Full Review

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★★★★☆

“GOOD SERVICE, SPEEDY DELIVERY”

Written on: 18/07/2015

I was pleased that the representative I spoke to on the phone was efficient and helpful and that the goods I ordered arrived very quickly. I was also delighted tha tBiovea were able to send goods to a different address for me, as I had to order for someone else as well as putting in my own order… Read Full Review

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★★★★☆

“Review”

Written on: 18/07/2015

Excellent, fast delivery. Very reliable company… Read Full Review

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★★★★★

“Great online store ”

Written on: 18/07/2015 by Rroossiiee (1 review written)

Good customer services communication by email. Good prices, discount codes and offers. Good range of supplements, toiletries, pet and baby products. Good range of natural and organic products… Read Full Review

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★★★★★

“Clear, effective and efficient”

Written on: 17/07/2015

Biovea provide clear explanations for each of their products, many of which are difficult of find elsewhere from reputable sources. Everything I have bought has done 'what it says on the tin' so I have confidence in the quality. Delivery has been timely and hassle-free… Read Full Review

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★★★☆☆

“Ordering Melatonin”

Written on: 16/07/2015 by KendraMartin (1 review written)

Having being told of your website by our Pedeatrician, so we could order Melatonin for our child, we ordered what he recommended, and it sorted out our childs sleeping. However when time came to reorder, the particular product and dosage was, and still is, out of stock. So we are back to sleeping problems with our son, and unable to get Melatonin from gp as Dorset gps can't prescribe it. So we wait until Biovea is stocked again… Read Full Review

Biovea's Comment

Written on: 16/07/2015

Dear Valued Customer,

Thank you for your review. Could you please contact our customer service department while referencing this review? We will be happy to advise you on a suitable alternative. Thank you again for your patience and understanding.

Kind regards,

Olivia
BIOVEA Customer Service

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★★★★★

“Great site, top products”

Written on: 15/07/2015

Very easy to use website, particularly when coming back to reorder. Auto reorder very handy! Superflex 3 great product, can't find better value for this type of supplement anywhere online or in stores. I've recommended biovea and in particular superflex 3 to many of my friends who also suffer with knees due to sports. I've been using the site for years now and it's always been good and just gets better and more efficient as it changes… Read Full Review

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★★★★★

“Great Products and Prices”

Written on: 15/07/2015 by JaniceT (3 reviews written)

This is my first go to site for natural remedies. Products have always done exactly as described, is easy to navigate and has much more information on the products than other sites. Prices are excellent and the products are extremely high quality. Delivery is fast and efficient, and you find an incredible range of products. It's great to be able to read about ingredients, side effects and interactions with other products and clear information on how to use them. Cannot fault Biovea at all, and… Read Full Review

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★☆☆☆☆

“Non Delivery and No Help”

Written on: 14/07/2015 by esppjw (1 review written)

I have ordered product from Malaysia. It was tracked to a failed delivery at my address which stated that I have been left a message to pick up the product from the courier. However I received no notification where to pick up the product. I have emailed the help centre 5 times no response although the auto message states that my problem will be dealt with in 24 hours. I have even faxed the help centre; nothing!! This sort of service is not correct and it leads to a conclusion that at least… Read Full Review

Biovea's Response to esppjw's Review

Written on: 16/07/2015

Dear Valued Customer,

Thank you for your review. On behalf of our team, please accept our apologies for the inconvenience you have experienced. Your feedback and satisfaction are very important to us and we hope you will give us the chance to make this right. Could you please provide us with your order number? We will look into this right away. Thank you again for your patience and understanding.

Kind regards,

Olivia
BIOVEA Customer Service

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Esppjw's reply to Biovea's Comment

Written on: 18/07/2015

Order Number: 25785731
Tracking Information

/25/2015 11:07:00 AM Malaysia MY9800 Unsuccessful item delivery attempt (Inb) Air unknown
Reason : Addressee not available at time of delivery
Measure : Addressee advised to pick up the item

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Esppjw's reply to Esppjw's Comment

Written on: 21/07/2015

I have not had an update to this order loss/delay since the 16/07/15.

Regards

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Biovea's reply to Esppjw's Comment

Written on: 21/07/2015

Dear Valued Customer,

Thank you for your message. We will resend our email right away. Could you please check your spam folder in case our emails are getting blocked? Thank you again.

Kind regards,

Olivia
BIOVEA Customer Service

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★★★★☆

“Excellent service”

Written on: 14/07/2015 by MilaManning1973 (1 review written)

Always order this product from Biovea, great service. Wouldn't go anywhere else… Read Full Review

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★★★☆☆

“Not as good as it has been in the past”

Written on: 13/07/2015 by ABHolliday (1 review written)

I have been a customer for some time and never had any problems. This time however, I heard nothing after placing my order and as the goods hadn't arrived some 10 days later and the tracking didn't help to show what was going on I phoned and was told the goods were out of stock but would be available end of the week. The person I spoke to was very iffy as to whether that meant Biovea would receive the goods by then or whether I would have them. The end of the week came and went and no goods so… Read Full Review

Biovea's Response to ABHolliday's Review

Written on: 13/07/2015

Dear Valued Customer,

Thank you for your message. Please accept our sincere apologies for the inconvenience you have experienced when calling us. Customer satisfaction is our number one priority at BIOVEA and we aim to provide you with the best possible service. Could you please get in touch with our customer service manager with more information (date and hour of your call)? Thank you again.

Kind regards,

Olivia
BIOVEA Customer Service

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★★★☆☆

“Delayed Delivery”

Written on: 13/07/2015

Delivery took nearly 2 weeks… Read Full Review

Biovea's Comment

Written on: 13/07/2015

Dear Valued Customer,

Thank you for your message. We apologise for the inconvenience and delay you have experienced with your order. Our carrier, UPS, endeavours to meet delivery estimates on all occasions, but unfortunately an unexpected delay has occurred with some of our packages due to weather conditions. Your feedback and satisfaction are very important to us and we hope you will give us the chance to make this right. Could you please contact our customer service department while referencing this review? Thank you again for your patience and understanding.

Kind regards,

Olivia
BIOVEA Customer Service

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★★★☆☆

“products good but some problems.”

Written on: 12/07/2015 by jgGillespie140 (1 review written)

Although the bioidentical creams are good, I hate the rubbing in process, and there is definitely not enough body area to cope with the twice a day regime. I would much prefer patches or, failing this, capsules/tablets. Biovea could speed up their delivery which, in comparison with other companies, is slow. In addition communication is sometimes non-existant e.g., I recently sent an email to them with an EZ-dispatch query. This was not replied to… Read Full Review

Biovea's Comment

Written on: 13/07/2015

Dear Valued Customer,

Thank you for your review. We will forward your product suggestion to our purchasing department. Customer satisfaction is our number one priority at BIOVEA and we aim to provide you with the best possible service. Could you please get in touch with our customer service manager? We will be happy to help you resolve your EZ-dispatch query. Thank you again for your patience and understanding.

Kind regards,

Olivia
BIOVEA Customer Service

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★★★★☆

“Massive choice, good prices, easy shopping ”

Written on: 12/07/2015

Plus: massive choice of medical and herbal products; generally competitive prices; easy way to navigate and shop; easy way to pay. Minus: still you can find cheaper prices elsewhere on certain top brands; bioeva rarely runs loyalty promotions to encourage existing customers to come back; choice of delivery options is limited… Read Full Review

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