118 888 Reviews

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★☆☆☆☆
1.2 / 5
29
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  • Value For Money

Summary

Review your 118 888 Directory Enquiries Service or find whether this is the best Directory Enquiry number for you. With the increasing number of Directory services available determining which comes out Tops can be no less than difficult. Whether it is time taken to answer the call or simply the cost, make comparisons from the reviews below and get dialling.
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Latest Reviews

★☆☆☆☆

“Shocked at 118888 charges!!!”

Written on: 25/05/2016 by DominickCruz58 (1 review written)

About a week ago I was involved in an accident on one of our UK Motorways. Being stuck out in the middle of nowhere I had no choice but to use the 118888 service to call the Police, the RAC and my Insurers using my mobile telephone. All a necessity but when my mobile telephone service provider sent me my bill to say I was shocked at what I was charged for making these calls would be a gross understatement, just over £64 according to my mobile telephone bill. I am at a complete loss as to… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 20/05/2016 by Danielle329 (1 review written)

£6 charge asking for a local number to be sent as a text. Rude operator. Never, ever again… Read Full Review

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★☆☆☆☆

“RIP OFF £5.85 for 4 seconds!!!!!!”

Written on: 12/04/2016 by MilesWilliams (1 review written)

RIP OFF £5.85 for 4 seconds!!!!!! How do these people sleep at night? … Read Full Review

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Merostore's Comment

Written on: 17/05/2016

These people are bad, lost my phone and had to get three numbers ,the calls with an average of forty seconds a call, £25 , disgusting,will never use the again,

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★☆☆☆☆

“UK's WORST directory”

Written on: 07/12/2015 by Alisha1987 (1 review written)

Just been charged £60.62 for an 18 minute call to 118 888! I will NEVER use this service again - it's easily the worst value telephone directory in the UK!… Read Full Review

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★☆☆☆☆

“This is a rip of”

Written on: 07/10/2015 by 116Morris (1 review written)

I feel that I have been taken for a ride at no time was the cost of the call raised beware??… Read Full Review

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★☆☆☆☆

“12 mins £36UKP excellent value NOT!!!”

Written on: 25/08/2015 by BreediTT (1 review written)

One of my users placed a call to directory and must have allowed them to connect him 12 mins £36.57. There are no warnings of the exorbitant fees that this company charges. Worst of all my user has premium number barred. Apparently they have landline numbers to work round this restriction so they are fully aware of what they are doing. If you search on google from a mobile it can return numbers which access the premium service which are not premium tagged hence allowing users the ability… Read Full Review

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★☆☆☆☆

“Expensive and poor”

Written on: 07/07/2015 by Bowerssp374 (1 review written)

I phoned this from my mobile and asked not to be connected. I got no text detailing the number and was charged £4.17 for the privilege. This is unacceptable… Read Full Review

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★☆☆☆☆

“total rip off”

Written on: 23/06/2015 by Gregory359 (1 review written)

I rang 118888 twice to just get a Number not to be put through and the bill came to £17 92,  the goverment should look into this company, I will contact the press as I am furious about this. I had to put a 1 star should be minus 5… Read Full Review

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★☆☆☆☆

“total rip of”

Written on: 26/04/2015 by Mikeystevens12 (1 review written)

Total rip of my Vodafone Fone bill is 188 rownd sumat and got charged ova 80 quid for Alf our and den got charged 26 for 15 mins total rip of man Neva usin these agen I dnt like it at all and I dnt intend to start likein it either… Read Full Review

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★☆☆☆☆

“So very expensive”

Written on: 26/02/2014

Just got the phone bill and every 30 second call to 118888 cost just over £4.167 each. This is just a rip off… Read Full Review

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Martynwood's Comment

Written on: 09/10/2014

Yes got a phone bill from BT showing nearly £90 of calls to directory enquiries - blamed BT but now found out these calls went to this rip off company who charged me through my BT bill - am going to take further and demand a refund of these charges to an amount I consider reasonable - failing that will pursue through the appropriate avenues.

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★☆☆☆☆

“Avoid”

Written on: 01/01/2014

I paid £12.847 for a 3:05 call and they couldn't find it! I'm deleting this service from me phone immediately… Read Full Review

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★☆☆☆☆

“Scandalous”

Written on: 11/12/2013

I was charged £4.57 for ! min 50secs. This makes payday loan companies sound like charities. Is there no regulatory organisation which monitors these outfits£… Read Full Review

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★☆☆☆☆

“Why are they allowed to charge these prices???”

Written on: 07/11/2013

Absolute scandalous! I have just received my phone bill only to find 118 have charged me £6.21 for a 2.29 mins call. Absolute RIP OFF, what more can I say. It is hard to believe that companies like this are able to get away with charging these prices. Just don't use this service!!!!… Read Full Review

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★☆☆☆☆

“A TOTAL RIP OFF”

Written on: 13/10/2013

A call of 55 seconds to a Directory Enquiries given by an Apps on my Galaxy 4 what number 1118888 appeared later in their answering message of cost me £ 8.oo 8 for 55 seconds x 60 minutes x 24 hours x 365 days --------------------- = £ 4,204 800. 00 4 millions 2 hundreds 4 thousands 8 hundreds pounds a year. I guess U.K is good place to make money for someone with no scruples… Read Full Review

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★☆☆☆☆

“RIP OFF”

Written on: 28/09/2013

I was charged £22 for a 9 min call i felt like id been mugged i would recomemd people stay away from this direct inquiry unless you want a large fon bill… Read Full Review

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Gpoman's Comment

Written on: 01/10/2013

CALL THE GPO AND PAY 40P AS BUSBY GIVES YOU A MEGA DEAL AS THEY PIONEERED THE TELEPHONE INDUSTRY AS YOU SAVE A PACKET WITH THE GPO!

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★☆☆☆☆

“Scandalour charges!”

Written on: 28/09/2013

I was charged over £17 for a 6 minute 3 second call!!! There was no message to tell me about their exhorbitant charges beforehand or I would have cancelled the call. This kind of charging is a scandal. How do these companies get away with it? Will never use them again… Read Full Review

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★☆☆☆☆

“totally ripped off”

Written on: 28/08/2013 by iristingwei (1 review written)

I feel sorry that I have to make this complain. It is just unbearable. I received my Vodafone bill this morning on which says my monthly cost is 29 pounds! Exclude the VAT(which I don not know before I have to pay), I have had 16 pounds spent on the call with 118888 for 6 min. I could not recall when I made such a dial. I just could not understand why they do not remind the customer about the charge. No wonder, 118888 will be regarded as a big cheat by customers. I even start to think if… Read Full Review

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★☆☆☆☆

“complete rip-off”

Written on: 11/07/2013

I was charged 10.40 pounds for an inland call of 3 mins. 37 seconds.Never use them again, total robbery… Read Full Review

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★☆☆☆☆

“just got my phone bill from vodafone only to find out...”

Written on: 22/05/2011

just got my phone bill from vodafone only to find out that 118888 charged £9.98 for six minuets and did not text me the number at all will not call the rip off firm and will tell all about them. will also be calling treading standards… Read Full Review

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Guest's Comment

Written on: 16/07/2011

"118888 charged £9.98 for six minuets" - much cheaper than Beethoven!

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Guest's Comment

Written on: 04/05/2012

I have just read my vodafone bill, and have been charged £2.84 for 12 seconds!! Absolute rip off 118 888

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★☆☆☆☆

“Why do the government allow rip off merchants like...”

Written on: 14/01/2011

Why do the government allow rip off merchants like this company steal money from peoples pockets ??
I dialled their number by accident and for the 9 seconds i was connected to the number i was charged the princely sum of £1.70 !!
Whats the betting that the boss of this greedy company drives a very flash car and lives in a house that takes days to walk round !

SHAME ON YOU !! I ACTUALLY GIVE YOU NO STARS
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