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Written on: 25/05/2016 by DominickCruz58 (1 review written)
About a week ago I was involved in an accident on one of our UK Motorways. Being stuck out in the middle of nowhere I had no choice but to use the 118888 service to call the Police, the RAC and my Insurers using my mobile telephone. All a necessity but when my mobile telephone service provider sent me my bill to say I was shocked at what I was charged for making these calls would be a gross understatement, just over £64 according to my mobile telephone bill. I am at a complete loss as to… Read Full Review
Written on: 25/08/2015 by BreediTT (1 review written)
One of my users placed a call to directory and must have allowed them to connect him 12 mins £36.57. There are no warnings of the exorbitant fees that this company charges. Worst of all my user has premium number barred. Apparently they have landline numbers to work round this restriction so they are fully aware of what they are doing. If you search on google from a mobile it can return numbers which access the premium service which are not premium tagged hence allowing users the ability… Read Full Review
Written on: 23/06/2015 by Gregory359 (1 review written)
I rang 118888 twice to just get a Number not to be put through and the bill came to £17 92, the goverment should look into this company, I will contact the press as I am furious about this. I had to put a 1 star should be minus 5… Read Full Review
Written on: 26/04/2015 by Mikeystevens12 (1 review written)
Total rip of my Vodafone Fone bill is 188 rownd sumat and got charged ova 80 quid for Alf our and den got charged 26 for 15 mins total rip of man Neva usin these agen I dnt like it at all and I dnt intend to start likein it either… Read Full Review
Written on: 07/11/2013
Absolute scandalous! I have just received my phone bill only to find 118 have charged me £6.21 for a 2.29 mins call. Absolute RIP OFF, what more can I say. It is hard to believe that companies like this are able to get away with charging these prices. Just don't use this service!!!!… Read Full Review
Written on: 13/10/2013
A call of 55 seconds to a Directory Enquiries given by an Apps on my Galaxy 4 what number 1118888 appeared later in their answering message of cost me £ 8.oo 8 for 55 seconds x 60 minutes x 24 hours x 365 days --------------------- = £ 4,204 800. 00 4 millions 2 hundreds 4 thousands 8 hundreds pounds a year. I guess U.K is good place to make money for someone with no scruples… Read Full Review
Written on: 28/09/2013
I was charged over £17 for a 6 minute 3 second call!!! There was no message to tell me about their exhorbitant charges beforehand or I would have cancelled the call. This kind of charging is a scandal. How do these companies get away with it? Will never use them again… Read Full Review
Written on: 28/08/2013 by iristingwei (1 review written)
I feel sorry that I have to make this complain. It is just unbearable. I received my Vodafone bill this morning on which says my monthly cost is 29 pounds! Exclude the VAT(which I don not know before I have to pay), I have had 16 pounds spent on the call with 118888 for 6 min. I could not recall when I made such a dial. I just could not understand why they do not remind the customer about the charge. No wonder, 118888 will be regarded as a big cheat by customers. I even start to think if… Read Full Review
Written on: 22/05/2011
just got my phone bill from vodafone only to find out that 118888 charged £9.98 for six minuets and did not text me the number at all will not call the rip off firm and will tell all about them. will also be calling treading standards… Read Full Review
Written on: 14/01/2011
Why do the government allow rip off merchants like this company steal money from peoples pockets ??
I dialled their number by accident and for the 9 seconds i was connected to the number i was charged the princely sum of £1.70 !!
Whats the betting that the boss of this greedy company drives a very flash car and lives in a house that takes days to walk round !
SHAME ON YOU !! I ACTUALLY GIVE YOU NO STARS
… Read Full Review
As rated by our community of reviewers
" Wife rang 118118 to get a number they got my number alright to the ... " Read More
" Shocked at 118888 charges!!! " Read More
" Rip off! " Read More
Written by Grumpypaz
" Rip of charges don'use unless you are very rich. " Read More
" Hacked ! " Read More