118 888 Reviews

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★☆☆☆☆
1.3 / 5
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  • Value For Money

Summary

Review your 118 888 Directory Enquiries Service or find whether this is the best Directory Enquiry number for you. With the increasing number of Directory services available determining which comes out Tops can be no less than difficult. Whether it is time taken to answer the call or simply the cost, make comparisons from the reviews below and get dialling.
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Latest Reviews

★☆☆☆☆

“So very expensive”

Written on: 26/02/2014

Just got the phone bill and every 30 second call to 118888 cost just over £4.167 each. This is just a rip off… Read Full Review

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Martynwood's Comment

Written on: 09/10/2014

Yes got a phone bill from BT showing nearly £90 of calls to directory enquiries - blamed BT but now found out these calls went to this rip off company who charged me through my BT bill - am going to take further and demand a refund of these charges to an amount I consider reasonable - failing that will pursue through the appropriate avenues.

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★☆☆☆☆

“Avoid”

Written on: 01/01/2014

I paid £12.847 for a 3:05 call and they couldn't find it! I'm deleting this service from me phone immediately… Read Full Review

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★☆☆☆☆

“Scandalous”

Written on: 11/12/2013

I was charged £4.57 for ! min 50secs. This makes payday loan companies sound like charities. Is there no regulatory organisation which monitors these outfits£… Read Full Review

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★☆☆☆☆

“Why are they allowed to charge these prices???”

Written on: 07/11/2013

Absolute scandalous! I have just received my phone bill only to find 118 have charged me £6.21 for a 2.29 mins call. Absolute RIP OFF, what more can I say. It is hard to believe that companies like this are able to get away with charging these prices. Just don't use this service!!!!… Read Full Review

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★☆☆☆☆

“A TOTAL RIP OFF”

Written on: 13/10/2013

A call of 55 seconds to a Directory Enquiries given by an Apps on my Galaxy 4 what number 1118888 appeared later in their answering message of cost me £ 8.oo 8 for 55 seconds x 60 minutes x 24 hours x 365 days --------------------- = £ 4,204 800. 00 4 millions 2 hundreds 4 thousands 8 hundreds pounds a year. I guess U.K is good place to make money for someone with no scruples… Read Full Review

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★☆☆☆☆

“RIP OFF”

Written on: 28/09/2013

I was charged £22 for a 9 min call i felt like id been mugged i would recomemd people stay away from this direct inquiry unless you want a large fon bill… Read Full Review

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Gpoman's Comment

Written on: 01/10/2013

CALL THE GPO AND PAY 40P AS BUSBY GIVES YOU A MEGA DEAL AS THEY PIONEERED THE TELEPHONE INDUSTRY AS YOU SAVE A PACKET WITH THE GPO!

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★☆☆☆☆

“Scandalour charges!”

Written on: 28/09/2013

I was charged over £17 for a 6 minute 3 second call!!! There was no message to tell me about their exhorbitant charges beforehand or I would have cancelled the call. This kind of charging is a scandal. How do these companies get away with it? Will never use them again… Read Full Review

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★☆☆☆☆

“totally ripped off”

Written on: 28/08/2013 by iristingwei (1 review written)

I feel sorry that I have to make this complain. It is just unbearable. I received my Vodafone bill this morning on which says my monthly cost is 29 pounds! Exclude the VAT(which I don not know before I have to pay), I have had 16 pounds spent on the call with 118888 for 6 min. I could not recall when I made such a dial. I just could not understand why they do not remind the customer about the charge. No wonder, 118888 will be regarded as a big cheat by customers. I even start to think if… Read Full Review

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★☆☆☆☆

“complete rip-off”

Written on: 11/07/2013

I was charged 10.40 pounds for an inland call of 3 mins. 37 seconds.Never use them again, total robbery… Read Full Review

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★☆☆☆☆

“just got my phone bill from vodafone only to find out...”

Written on: 22/05/2011

just got my phone bill from vodafone only to find out that 118888 charged £9.98 for six minuets and did not text me the number at all will not call the rip off firm and will tell all about them. will also be calling treading standards… Read Full Review

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Guest's Comment

Written on: 16/07/2011

"118888 charged £9.98 for six minuets" - much cheaper than Beethoven!

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Guest's Comment

Written on: 04/05/2012

I have just read my vodafone bill, and have been charged £2.84 for 12 seconds!! Absolute rip off 118 888

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★☆☆☆☆

“Why do the government allow rip off merchants like...”

Written on: 14/01/2011

Why do the government allow rip off merchants like this company steal money from peoples pockets ??
I dialled their number by accident and for the 9 seconds i was connected to the number i was charged the princely sum of £1.70 !!
Whats the betting that the boss of this greedy company drives a very flash car and lives in a house that takes days to walk round !

SHAME ON YOU !! I ACTUALLY GIVE YOU NO STARS
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★☆☆☆☆

“I called last week and was given the wrong number -...”

Written on: 15/10/2010

I called last week and was given the wrong number - not even in the same country. Called back to complain (stupidly) and ask for the call cost to be credited back to me and to get the correct number. After 2 mins of incompetence was eventually given the correct number - total cost £5.00. Complete scandal. Should not be allowed to operate! Tried to rate service as zero but had to give it 1 to register… Read Full Review

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★☆☆☆☆

“What a con spent over four minutes on the phone...”

Written on: 28/08/2010

What a con spent over four minutes on the phone because the idiot could not find the number I wanted cost me over seven pounds for nothing went on to yell.com later at home and the number came straight up cost me nothing certainly will not use again should not be allowed to operate… Read Full Review

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★☆☆☆☆

“had to spell out a simple road name to them many times”

Written on: 05/08/2010

had to spell out a simple road name to them many times… Read Full Review

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★☆☆☆☆

“Bloody rip off! ”

Written on: 20/07/2010

Bloody rip off!

£7 for 5 minutes!!

They can SOD OFF, this really is a vile use of the Monopolies act, and I think I'll use the BT 118118 service in future.

All in all, a load of rubbish. Overpriced rubbish!… Read Full Review

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★☆☆☆☆

“On my latest phone bill I've been charge £3.99 for a...”

Written on: 25/03/2010 by rabbirizzle (2 reviews written)

On my latest phone bill I've been charge £3.99 for a 3min 36 sec phone call to 118888. A total RIP OFF. The old 192 service was so much better value. I thought opening up the market and introducing comeptition was supposed to drive up service and drive down prices. What a con trick… Read Full Review

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★☆☆☆☆

“Just got the phone bill through and have been charged...”

Written on: 20/02/2010

Just got the phone bill through and have been charged £7.42 + VAT for a 7:04 minute call. Be very careful when using this service, the charges are outrageous… Read Full Review

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★★★★★

“Overall 118 888 is the best 118 directories around! It...”

Written on: 19/04/2008

Overall 118 888 is the best 118 directories around! It was still easier when it was just 192!… Read Full Review

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☆☆☆☆☆

“I used these guys twice as I thought they were cheaper...”

Written on: 16/04/2008

I used these guys twice as I thought they were cheaper than 118118 but got charged £1.70 each time!… Read Full Review

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★★★★★

“118888 staff are both friendly and helpful and...”

Written on: 02/03/2004 by mysterious (1 review written)

118888 staff are both friendly and helpful and actually sound like they enjoy their jobs!
They have always given me the right number first time and I don't use anyone else now.
Not the cheapest, but definitely the best value for money… Read Full Review

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