Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 07/11/2013
Absolute scandalous! I have just received my phone bill only to find 118 have charged me £6.21 for a 2.29 mins call. Absolute RIP OFF, what more can I say. It is hard to believe that companies like this are able to get away with charging these prices. Just don't use this service!!!!… Read Full Review
Written on: 13/10/2013
A call of 55 seconds to a Directory Enquiries given by an Apps on my Galaxy 4 what number 1118888 appeared later in their answering message of cost me £ 8.oo 8 for 55 seconds x 60 minutes x 24 hours x 365 days --------------------- = £ 4,204 800. 00 4 millions 2 hundreds 4 thousands 8 hundreds pounds a year. I guess U.K is good place to make money for someone with no scruples… Read Full Review
Written on: 28/09/2013
I was charged over £17 for a 6 minute 3 second call!!! There was no message to tell me about their exhorbitant charges beforehand or I would have cancelled the call. This kind of charging is a scandal. How do these companies get away with it? Will never use them again… Read Full Review
Written on: 28/08/2013 by iristingwei (1 review written)
I feel sorry that I have to make this complain. It is just unbearable. I received my Vodafone bill this morning on which says my monthly cost is 29 pounds! Exclude the VAT(which I don not know before I have to pay), I have had 16 pounds spent on the call with 118888 for 6 min. I could not recall when I made such a dial. I just could not understand why they do not remind the customer about the charge. No wonder, 118888 will be regarded as a big cheat by customers. I even start to think if… Read Full Review
Written on: 22/05/2011
just got my phone bill from vodafone only to find out that 118888 charged £9.98 for six minuets and did not text me the number at all will not call the rip off firm and will tell all about them. will also be calling treading standards… Read Full Review
Written on: 14/01/2011
Why do the government allow rip off merchants like this company steal money from peoples pockets ??
I dialled their number by accident and for the 9 seconds i was connected to the number i was charged the princely sum of £1.70 !!
Whats the betting that the boss of this greedy company drives a very flash car and lives in a house that takes days to walk round !
SHAME ON YOU !! I ACTUALLY GIVE YOU NO STARS
… Read Full Review
Written on: 15/10/2010
I called last week and was given the wrong number - not even in the same country. Called back to complain (stupidly) and ask for the call cost to be credited back to me and to get the correct number. After 2 mins of incompetence was eventually given the correct number - total cost £5.00. Complete scandal. Should not be allowed to operate! Tried to rate service as zero but had to give it 1 to register… Read Full Review
Written on: 28/08/2010
What a con spent over four minutes on the phone because the idiot could not find the number I wanted cost me over seven pounds for nothing went on to yell.com later at home and the number came straight up cost me nothing certainly will not use again should not be allowed to operate… Read Full Review
Written on: 05/08/2010
had to spell out a simple road name to them many times… Read Full Review
Written on: 25/03/2010 by rabbirizzle (2 reviews written)
On my latest phone bill I've been charge £3.99 for a 3min 36 sec phone call to 118888. A total RIP OFF. The old 192 service was so much better value. I thought opening up the market and introducing comeptition was supposed to drive up service and drive down prices. What a con trick… Read Full Review
Written on: 20/02/2010
Just got the phone bill through and have been charged £7.42 + VAT for a 7:04 minute call. Be very careful when using this service, the charges are outrageous… Read Full Review
Written on: 19/04/2008
Overall 118 888 is the best 118 directories around! It was still easier when it was just 192!… Read Full Review
Written on: 16/04/2008
I used these guys twice as I thought they were cheaper than 118118 but got charged £1.70 each time!… Read Full Review
Written on: 02/03/2004 by mysterious (1 review written)
118888 staff are both friendly and helpful and actually sound like they enjoy their jobs!
They have always given me the right number first time and I don't use anyone else now.
Not the cheapest, but definitely the best value for money… Read Full Review
As rated by real users
" Cost " Read More
" Don't use it. " Read More
" Utter ripoff merchants " Read More
Written by Suorourk11
" My Bill is so big " Read More
" Ripped off at best My advice is not to touch them at all! " Read More
Written by Richard1910