Kays now part of K &Co Catalogue Reviews

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Asked by andrewwalker12 on 9th September 2014 Report this content
I ordered a Samsung Galaxy Tab 3 over 2 weeks and I rang K &Co about it as it is faulty. They tell me to ring up Samsung. I told them the app is not working. The remote control did not work. I rang up K &Co to change the tablet, but they will not change it. What can I do next?

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Report this content jamieb193 Written on: 11/09/2014
Under both the Sales of Goods Act and the Consumer Contracts Regulations, if the item isn't fit for purpose, or if it doesn't do what its supposed to do then you are entitled to either a refund or a replacement. Read the sale of goods act on the Which? website. Another option is to contact Samsung and request a repair under your warranty
Asked by Frickleton on 1st June 2014 Report this content
Do I get commission on sales?

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Report this content BobthePCman Written on: 02/06/2014
No,you get commission on payments made into the account! There are loads of exceptions, such as you will not earn commission for payments on item bought on sales or offers.hope this helps.
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