JoJo Maman Bebe Reviews - www.jojomamanbebe.co.uk

★★★★★
4.5 / 5
92% of users recommend this
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JoJo Maman Bebe www.jojomamanbebe.co.uk

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Latest Reviews

★☆☆☆☆
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Faulty Product and Terrible Service ”

Written on: 14/12/2014 by Collins21 (1 review written)

I bought a faulty toy from JOJO which resulted in my 12month old being left with a small piece of wood in her mouth. On trying to return the product a) to inform them of the issue and b) for a refund I got nothing but shocking customer service. I have now reported the toy to Trading Standards but am still after 4+ emails to JOJO I have still not managed to get my refund. Which is shocking as it is my legal right as stated in the Sale of Goods act. Just shocking… Read Full Review

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★☆☆☆☆
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Delivery service terrible”

Written on: 12/12/2014

Ordered for next day delivery due to going on holiday. Parcel did not arrive so i emailed JoJo to request the delivery be returned to them. The item was not returned as attempts to deliver were made every day we were away (5 days). On the evening we arrived home an attempt was made to deliver again, i signed and refused the parcel and was told it would be returned to JoJo. The next day while i was out the parcel was delivered to a neighbour so i had no choice but to go and get it. I have… Read Full Review

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★☆☆☆☆
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Poor delivery terms, non interested customer service”

Written on: 01/12/2014

Check their delivery terms and conditions. It says that you have to leave a parcel 10 working days in transit (i.e. from dispatch date, nor order date) before anything can be done about non-delivery. Then, you get either a refund (not instant) or another delivery to arrive within 5 working days. This effectively means is that you're stuck with no money and no order for 3 weeks or more if your order doesn't arrive. The attitude of customer support seems to be that it's Royal Mail's problem… Read Full Review

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★☆☆☆☆
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Terrible Customer Service”

Written on: 11/11/2014 by Hatty84 (1 review written)

I have been a regular shopper of JoJo Maman Bebe both during and after pregnancy - but was absolubtly appalled at how both the staff and the customer services team recently dealt with a query I had - they would not let me use my voucher that I was given during my baby shower as I had one over the expiry date by less than a week - I hadnt realised there was an expiry date and as a new mum I had vouchers coming out of my ears and enough clothing and gifts to open my own shop. I therefore decided… Read Full Review

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★★★★★
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Fantastic as always!!!!”

Written on: 12/09/2014 by Lovelylondongirl (1 review written)

We have a 16m old boy and have used jojo's since he was born! We have a store close by and I also use online! We have always been happy with the quality and variety of outfits, shoes and accessories! I have to say ESP this summer we have used the buckle sandle smart shoes soooo great easy to put on, comfy and great value I think they were £16!! Will defo check out the shoes for winter as well :) love the play rompers also! … Read Full Review

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★☆☆☆☆
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Terrible customer service ”

Written on: 13/02/2014 by SP0006 (1 review written)

I bought a coat advertised as a "fully waterproof" raincoat. On our first outing in the the rain in near freezing temperatures i returned home to find that the rain had penetrated the coat so the fleece lining and my little 18 old girl were sodden which was quite upsetting. I have been appalled at the customer service reponse which has been indifferent, defensive and patronsing. I have repeatedly been told how nobody else has made such a complaint, been questioned to the effect that i have… Read Full Review

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★★★★★
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Fast delivery, good price and great product”

Written on: 03/02/2014

Very pleased with the items, very comfortable nod good service. Fitted better than previous maternity bra purchased with previous companies and worn throughout breast feeding. Easy to use clips… Read Full Review

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★★☆☆☆
JoJo Maman Bebe www.jojomamanbebe.co.uk

“NOT happy costumer”

Written on: 01/02/2014 by Chayachaya (1 review written)

I was going for a very long flight to Argentina, so I decided to get some things for the trip, toys, lunch bag, mini changing mat, etc. as it was a Saturday delivery I had to pay £ 13 to get it posted. But when it arrived something was missing and there was no mention of it in the bill, saying I had payed £9 for something that it wasn't really there. I phone the office but of course there was nothing else to do but to get me the money back in vouchers. I felt really angry because I had payed… Read Full Review

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★★★★★
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Fab product”

Written on: 12/01/2014 by Gosiad12 (1 review written)

As always another great product purchased from JoJo Maman Bebe. Fast deliver, great service etc. always fully satisfied. Will recommend to a friend… Read Full Review

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★★★★☆
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Excellent service”

Written on: 05/01/2014 by KadiMum (1 review written)

Good range of products has meant I often return for something else needed. Excellent customer service and in general good quality products. Would recommend to friends and family. Would love to see more actual shops on the streets as would allow me to see the products before buying. Delivery has always been promt and never damaged in transit. Thanks Jojo Maman Bebe for kitting us out!… Read Full Review

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★★★★★
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Great service and product”

Written on: 06/12/2013

I bought some items and two of them after I got them I think they are not suitable for me, so I returned it. The service is good and rest of the products quality is good and comfy to wear even the payment for return items refund is quick. Very pleased… Read Full Review

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★★★★☆
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Good for messy babies”

Written on: 05/12/2013

Overall good long sleeved bib. Not too heavy material so good for all weather conditions. Fastens with Velcro around the neck, so easily adjustable. Hand washes well and dries quickly. Only problem is it could be more waterproof. We tend to use a second bib to stop clothes getting wet… Read Full Review

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★★★★★
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Brilliant!”

Written on: 03/12/2013 by epalmer (1 review written)

Absolutely love your current range. Am delighted to have found such gorgeous boys clothes and fantastic quality too. Always great customer service both online and in stores… Read Full Review

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★★★★★
JoJo Maman Bebe www.jojomamanbebe.co.uk

“quick delivery good quality”

Written on: 02/12/2013

I have ordered several different items some were delivered by Royal Mail others were delivered by a curier service but all items arrived very quickly, within a few days of placing the order. All were adequately packed not using too much extra space so smaller items could fit in our letter box as well. The curier service sent me an e-mail beforehand with the expected time of delivery and also one after dispach as the item was luckily left at a neighbour's saving me time to rearrange a new… Read Full Review

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★★★★★
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Comfortable and practical”

Written on: 01/12/2013 by Clare146 (1 review written)

The nursing tops I have purchased are a life saver for feeding when out and about and they wash really well, which is important with a newborn… Read Full Review

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★★★★★
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Fantastic!!”

Written on: 30/11/2013 by sandi21 (1 review written)

My order came quickly and exactly when they said it would. I am so pleased with items my niece is going her first ski trip in January to celebrate her fathers 40th birthday and I know the snow boots will be perfect to keep her little tootsies warm and dry. The book was one I read to my son when he was younger and he absolutely adored it I am sure she will get just as much enjoyment as he did. Thank you Jo Jo Jo Maman Bebe for letting me be able to give this gift to my gorgeous niece… Read Full Review

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★★★★★
JoJo Maman Bebe www.jojomamanbebe.co.uk

“VEST”

Written on: 30/11/2013

Bought this for my daughter who is expecting her first baby and she is very pleased with the comfort and quality… Read Full Review

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★★★★★
JoJo Maman Bebe www.jojomamanbebe.co.uk

“Excellent”

Written on: 30/11/2013

I find that Jojomamanbebe is excellent because the quality of the products is great, but the prices are affordable. The styles could vary a bit more from year to year, but the general service is excellent, I am so lucky to have a Jojomamanbebe shop in my area!… Read Full Review

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★★★★★
JoJo Maman Bebe www.jojomamanbebe.co.uk

“children's clothing and accessories ”

Written on: 30/11/2013

fantastic unique clothes of very high quality. prompt service,excellent communication and reasonable price!… Read Full Review

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★★★★★
JoJo Maman Bebe www.jojomamanbebe.co.uk

“grandparents love”

Written on: 29/11/2013

For many months we have many purchases from you for our grandson; as you can see we appreciate the quality of your products !… Read Full Review

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