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| Value for Money | 3.4/10  |
|---|---|
| Reviewer Rating | 2.2/10 |
| Overall Rating | 2.2/10  |
Full review by
Guest.
on 5th Sep 2008
User Rating : 9
Respect :
0
Good Points: Fantastic products and the staff are really friendly and helpful
Bad Points: took me a while to get through
General comments: i wasn't sure what i wanted to buy, i had a vague idea but nothing concrete. when i spoke to the lady there, she took me through the different products in my price range and told me everything i needed to know. She was fantastic. She advised me of stock for each item and how long delivery would take. I ended up spending more than i planned to but I think it was worth it.
Guest.'s review and ratings | 92 words
Review by
Guest.
on 16th Apr 2008
User Rating : 0
Respect :
0
I once bought an item from these The Great Little Trading Company and since then I have been getting lots of junk mail in my opinion. I've written to them countless times but they as far as I am aware I have not yet received a reply about removing me from the mailing list. Therefore I do not recommend this parenting catalogue.
Guest.'s full review | 101 words
Review by
Guest.
on 21st Mar 2008
User Rating : 1
Respect :
0
Awful customer service!!
Guest.'s full review | 146 words
Review by
Guest.
on 19th Dec 2007
User Rating : 2
Respect :
0
I would use this catalogue as a starting point for ideas but will never buy items again from here. Nice catalogue and friendly staff, but I found also frustrated staff with low morale.
Guest.'s full review | 43 words
Review by
fidane
on 19th Jul 2007
User Rating : 0
Respect :
0
My Great Aunt bought a Doll's House to take in her hand luggage to New Zealand for her Grand-daughter's Birthday.
However, the cost of postage was reasonable so she decided to post instead and paid via credit card. A month down the line, birthday been and gone, no sign of doll's house so she emailed GLTC who emailed her back to say it would be arriving in the next 10 days. 25 days later still no sign of promised doll's house.
I called the company on her behalf who said that the postage quoted w ...
fidane's full review | 161 words
Review by
stu j
on 10th May 2007
User Rating : 0
Respect :
0
I ordered a £350 bed from The Great Little Trading Company in February, for it to arrive 12 weeks later (not the 6 as promised), dented and by no means up to the standard we expected. They are presently refusing to give any refund (which we have asked for, as we are completely dissatisfied with their service). Whenever we ask to speak to a manager or supervisor, they are always busy in meetings or they are out of the office for the day. This is now a daily exercise since delivery 1 week ...
stu j's full review | 102 words
Review by
gelgar
on 13th Dec 2006
User Rating : 1
Respect :
0
I suggest they remove the "great" from their name
gelgar's full review | 130 words
Review by
yakimov
on 9th Dec 2006
User Rating : 0
Respect :
0
I waited in all day yesterday for a bed to be delivered (two months after order), only to have them call me at 15:30 to say it was going to be delivered next week. No apology. I rang The Great Little Trading Company customer service, and they had no knowledge, and nobody has yet called back, despite them promising to do so last night.
yakimov's full review | 65 words
Review by
PS Shopper
on 5th Dec 2006
User Rating : 1
Respect :
0
When logging on, I accidentally typed one letter only in the email address, and suddenly I was in someone else's account!! I could see their order, address and phone number. I didn't go further and check whether I could see any credit card details, but it wouldn't have surprised me. I then tried to put in the order again, and it added it to the other persons!! When I spoke to The Greta Little Trading Company they were fairly indifferent, and only on the second time of calling did they offer to c ...
PS Shopper's full review | 100 words
Review by
negs
on 20th Jan 2006
User Rating : 3
Respect :
0
It's now 20th Jan and am still waiting for calendars ordered well before Xmas. Despite several phone calls to The Great Little Trading Company customer services and promises that they will be hurried though still nothing. They don't call back, they offer no discount for problems and seem totally indifferent to any problems you may have.
negs's full review | 62 words
Review by
chirst
on 9th Jun 2005
User Rating : 9
Respect :
0
The Great Little Trading Company - Lovely, innovative products that you can't find anywhere else. Great service.
chirst's full review | 16 words
Review by
hnmogs
on 13th Oct 2004
User Rating : 0
Respect :
0
The Great Little Trading Company - After 2 months am still waiting for part of my order. No one phones back and seem indifferent about the fact that I am still awaiting 1/2 my order £115 worth! I keep being told different delivery dates - though I have to phone them to get that info. If you ever order from this co make a note of who you speak to date and time. When I rec'd my order took delivery of 2 parcels and phoned to tell them the order was incomplete they now say they have no record ...
hnmogs's full review | 102 words
