Goodness Direct www.goodnessdirect.co.uk Catalogue Reviews

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★★★★★
4.6 / 5
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Goodness Direct www.goodnessdirect.co.uk

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Latest Reviews

★★★★★

“Great”

Written on: 25/11/2014 by Sand625 (1 review written)

I have used Goodness Direct multiple times, they are always very helpful and their dispatch times are usually very prompt indeed. Its fabulous to be able to order dairy free chilled goods online! Thank you :)… Read Full Review

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★★★★☆

“Reliable and prompt”

Written on: 25/11/2014 by javalava (2 reviews written)

I have come back to Goodness Direct again and again over several years now. They have good range of 'alternative' groceries. I particularly like they stock of teas. They have recently made their website easier to use, though I have found their search feature less than helpful. (A Google search with site:goodnessdirect.co.uk might help). Probably, the best thing to do is browse using the "Shop by aisle" index. Now I understand how they think about their stock, finding things is… Read Full Review

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★★★★★

“great service good quality”

Written on: 10/09/2014 by 93Buchanan (1 review written)

I have had several gluten free orders supplied by GD and they are always on time and in good condition. It is trial and error when buying gluten free products but some of the GD products are excellent. They are always looking for and listing new products for us to try… Read Full Review

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★★★★★

“Great selection & efficient service”

Written on: 20/08/2014

Loads of products, can search excluding things you are allergic to. Prompt delivery, they update you via email on delivery status. Customer service good if there are any issues, they refunded ice cream I wasn't happy with as a bit melted… Read Full Review

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★★★★★

“Great online store for healthy and ethical goods”

Written on: 07/08/2014 by Pratt276 (1 review written)

I really like shopping with Goodness Direct – they have a fine selection of goods, most of which are ethical or sustainable or just plain delicious in some cases! Their customer service is generally excellent, and they do a good job of keeping you informed of the order's progress via email. Overall highly recommended :)… Read Full Review

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★★★★★

“easy to understand food lables”

Written on: 10/07/2014 by tkMorris376 (1 review written)

i like the way lots of information is given on food lists… Read Full Review

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★★★★★

“Great website, great range”

Written on: 21/03/2014 by Slowmooch (1 review written)

I love this website, very well chosen selection of products, good descriptions to help you to chose the right product. My only problem is that they have so many nice things I have to stop myself from spending too much! Great that they do frozen products too, although I haven't tried that yet, I will do at some point though… Read Full Review

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★★★★★

“Would highly recommend!”

Written on: 23/02/2014

I love this company! Their discounts were the best I could find online. Their ordering process is transparent from the start - you can see the discounts and postage at the start of the order rather than everything being added at the end. Also, you can select a choice of delivery day without having to pay additional postage costs. There is a good choice of options for if you're not in. You can just tell that a lot of thought about the customer has been put into this website. My order was… Read Full Review

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★☆☆☆☆

“Not business friendly”

Written on: 27/12/2013

Ordered a hamper for one of my clients and they took 7 days to fulfil the order and dispatch it. By the time UK Mail got hold of it it was two days late when my client was expecting it. I was very embarrassed and all this company could say after my complaint was "I hope your not too disappointed". I wouldn't recommend business taking any risks with these guys… Read Full Review

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★★★★★

“Consistently high quality service”

Written on: 04/10/2013 by greyjaybee (4 reviews written)

I have been using this company for a while now and though sometimes a tad expensive cant really fault them. They offer a huge range of stuff and their packing is excellent and safe. It's nice to be able to order chilled things too. As a vegan I would recommend it to others looking for alternative and very healthy food. They have a no quibble refund policy if there are any probs too so no need to worry if something does'nt meet your expectations. Finally you can choose a delivery day and… Read Full Review

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★★★★★

“great!”

Written on: 19/09/2013

Easy to use, fast delivery, friendly service, have been a customer for years. Good information about products in regular email and also regular money off vouchers and money off points (which always come in handy!) Love the food and drink products that i buy. Will continue to use this company :)… Read Full Review

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★★★★★

“Good range and service”

Written on: 11/06/2013 by javalava (2 reviews written)

I have found myself going back to Goodness Direct again and again, despite trying specialist suppliers first (usually for tea and coffee). They have a good range of products, clearly presented and their web site is quick and easy to use. Each product is described along with useful dietary information like "organic" or "gluten free" which can be searched for explicitly. Prices are competitive and they offer heir "goodness points" work like a small discount. Delivery is fast and hassle… Read Full Review

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★★★★★

“Brilliant choice and service”

Written on: 18/05/2013

If you care about your food and can't find what you want at mainstream supermarkets then Goodness Direct is the best online health food shopping experience I have found - and I've tried quite a few. Brilliant choice - they have everything you want and MORE! The prices are competitive and delivery cost is free for a reasonably sized order. Best of all is the excellent no quibble customer service - which is always a relief when shopping online and guarantees my loyalty as a customer. Highly… Read Full Review

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★★★★★

“Do not hesitate !!”

Written on: 22/04/2013

Brilliant site. I am always delighted to find Goodness Direct's newsletter in my inbox and I always end up spending more than I had expected or intended, simply because I love their ranges. I've been buying groceries from Goodness Direct for quite a few years now and expect to continue. I'm trying to think of something to say to balance this.... "was there anything I didn't like?"....well, no, actually… Read Full Review

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★★★★★

“My favourite online grocer!”

Written on: 13/04/2013 by heathenmagic (1 review written)

These guys are brilliant, they have so many things that you can't get in the shops. Being a semi-vegetarian and lover of japanese food, they are perfect for me. Delivery is very quick, and the amount of items available are amazing. Would not hesitate to recommend further, as I have already done so to friends and family. Thanks… Read Full Review

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★★★★☆

“Love this site”

Written on: 07/04/2013 by lynneyates22 (1 review written)

I am on a Dairy, egg and yeast free diet and have found it hard sometimes to find tasty food that is satisfying. I love all the Clives products i have tried and have just ordered all the ones i haven't tried yet to fill my freezer. The Punka Punka Ice cream is fantastic, can't tell anything is missing at all Yummy just bought two 500 tubs lol. There were a few items i didn't enjoy like the sour bread, bread mixture and the Meridian pasta sauces but i just won't buy the things i didn't like… Read Full Review

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★★★★★

“Excellent service and good choice of products”

Written on: 18/03/2013

Really good choice, and competitive prices (though there are certain things that I buy from another on-line health store). Plus, I was really pleased to find somewhere I could buy non-dairy yoghurt and other fresh food on-line, and at the same price that I was buying it from my local health food shop: I expected to have to pay more. It saves me having to drag the stuff home on the bus! I've now shopped with Goodness Direct four times, and my order has always arrived on the day I've… Read Full Review

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★★★★★

“Always good service ”

Written on: 15/03/2013

I have been buying specialist tea from Goodness Direct for two years now and their service has been excellent … Read Full Review

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★☆☆☆☆

“Be careful if you elect a safe place for your delivery”

Written on: 07/12/2012

Ordered for the first time from Goodness Direct at the beginning of this week - approx £40 of frozen fruit. I selected the option to deliver to my garage if nobody was home, and selected "any week day" as the preferred delivery day. I did not hear anything regarding a delivery, and by chance happened upon a box of completely defrosted fruit in my garage today (Friday), which had apparently been delivered on Tuesday, so has been defrosting for 3 days. No card was left on the delivery day… Read Full Review

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Ratsmagic's Comment

Written on: 02/04/2013

Why didn't you check in your garage if that's where you said to leave it?

And as you said any day, why didn't you check in there each day? How on earth can that be Goodness Direct's fault?

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★★★★★

“Regular Vegan Shoppers”

Written on: 29/11/2012 by puffinlover (6 reviews written)

We shop at Goodness Direct regulary, normally every month or two. We started shopping with this company when we became vegan and its been a big help. We've been able to get lots of food items we need that we would struggle to get locally. In fact a lot of what we buy we cannot get locally. We live somewhere very remote so that's why our options are limited locally and its why this company has been really helpful. They have great stock levels and plenty of choices. Their postage options are the… Read Full Review

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