Great Universal Catalogue Reviews

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Average Ratings for Great Universal

  • Value for Money0.8 stars
  • Overall rating0.6 stars

 

10 Reviews For Great Universal

  • Guest 24th Oct 2009

    Reviewer rating: 1 stars


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    Do not use great Universal..... ordered 2 items, never showed, the reason..........apparently i was already in debt with them to the sum of £250,their mistake they told me, had been given the same account number as the person who owed £250. Thought all ok, till started getting statements, then debt collection letters, wrote explained, they sold the so called debt on!!! phoned, wrote to great universal, told sorry etc. 2 years down the line, the debt has been sold on 6 times, no letter writing stops the demanding letters arriving on my door step. Imagine my horror when i signed up to a credit file agency to find my name connected to this debt, wrote a stern letter demanding they remove this from my credit file, guess what ...........no reply, will be contacting a solicitor on Monday.

  • Guest 18th Sep 2009

    Reviewer rating: 1 stars


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    I'VE been a customer of great universal for 30 years when i first got a catalogue from them we got 10 pence in the pound commission here we are 30 years later 2009 we still get 10 pence in the pound commission but they now call it cashback / rewards great universal as now changed the way this is added after a payment of 100 pounds i received no cashback/rewards thank u great universal u lost this old customer

  • Guest 28th Aug 2009

    Reviewer rating: 1 stars


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    i got a zoostorm from them and thay treated me like dirt when it busted
    the day i got it and now my second has just busted so basically don't buy from great universal

  • irishalkies 20th May 2009

    Reviewer rating: 0 stars


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    The way Great Universal treats it's customers is an absolute disgrace.Please do not shop with this company.Here's my story....A letter dropped through my door last year addressed to me inviting me to enter a competition to win £10,000 to spend in the catalogue.Nice prize so i sent it off.Two weeks later a catalogue arrived on my door step with a letter offering 20% off my first order.I had no intention of using this - after all i only entered a competition, I did not ask for a catalogue.A ...

  • katkin2 29th Jul 2008

    Reviewer rating: 0.5 stars


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    They've introduced a 28 day billing process rather than a fixed monthly payment date which means if you pay in instalments now, your monthly payment date is never fixed (not very helpful if you are salaried). Also, in my experience I have found them to be inflexible when I asked them to fix my payment date and seemed quick to threaten to charge additional admin fees for late payment.

    I feel that for a mail order company to treat me, a long-standing customer, like this after many years of cus ...

  • MINIBULKER 28th Mar 2008

    Reviewer rating: 0 stars


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    I have ordered a number of items lately many have been delayed. Lots of items you are told are direct from manufacturer when they don't arrive all that happens when you chase order is that delivery date is extended. I ordered some wallpaper mid February have been given five different delivery dates the latest is mid April. I booked this week off to decorate still no paper!

  • KMF2 14th Jun 2007

    Reviewer rating: 0 stars


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    Went to purchase a Weslo treadmill advertised in the sale booklet I had received yesterday, stating that the sale began at 9am on Thursday 14th June 2007. The treadmill came up as sold out at 8:58am - two minutes before the sale even began!!! What a waste of time and effort. Hence, I have asked to cancel my Great Universal catalogue account.

  • lewis69lewis Rank: Staff Sergeant 12th May 2006

    Reviewer rating: 2.5 stars


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    I ordered a game from Great Universal for my PSP and it said that it would be about a week. 3 weeks later there is still no sign. I paid the full amount with my card, and I wish I had just gone to the shops to get it.

  • shakespeare 21st Mar 2006

    Reviewer rating: 0 stars


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    Beware, Great Universal is Littlewoods in sheeps clothing!

  • BFletcher Rank: Corporal 5th Feb 2006

    Reviewer rating: 0 stars


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    I was sold a Sony Vaio Laptop which failed straight from the box. Great Universal refuse to allow the product to be returned even though this is a breach of statutory rights and have been very unhelpful (obstructive) ever since. Please warn people reading this never to buy any electronic goods from this company.