Littlewoods Catalogue Reviews

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Latest Reviews

★☆☆☆☆

“The worst company ever, exploitative,DONT EVER BUY...”

Written on: 18/08/2014 by BethNF (1 review written)

I bought an item worth peanuts, just £30 which I could've paid straight away but I decided to build my credit by paying weekly. This was my first time shopping with them so during checking out and choosing weekly payments I gave my card details with the knowledge that payments will be taken weekly from my card. I then moved house after the purchase. 10 weeks after the purchase, I received a call from Littlewoods that I have not been making payments, I was a little shocked since I thought… Read Full Review

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★☆☆☆☆

“Terrible Aftersales”

Written on: 06/08/2014 by mad_fluffy (2 reviews written)

Littlewoods are great until something goes wrong and you have to return something. In my case Littlewoods organized a courier to pick up an item for return which they lost in transit. After countless emails before the pick up and after,each with a reference number which they attach. They still could not locate my first email explaining the problem and could not locate the email which they sent arranging the pick up. So the disappearance of my items was my fault. Im a good customer paying… Read Full Review

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★☆☆☆☆

“Quite literally, "rip off merchants"”

Written on: 24/06/2014 by MagdalenaWaugh1963 (1 review written)

Having not had credit for a while, i decided to open a Littlewoods account and build my credit limit. What i found was a major difference in prices. I was going to buy a steam generator iron for £149, allegedly reduced by over £100 from £250. When i checked elsewhere, it was easily obtainable from the COOP for £69. This was not the only item i found vastly over priced. The RRP on this item was £129. When i complained by email to Littlewoods, all i received back was a "copy and paste"… Read Full Review

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★☆☆☆☆

“AWFUL!!!! DO NOT USE.”

Written on: 20/06/2014 by Sophia1234333 (1 review written)

I have been dealing with an online dispute for the past 2 months - No one is getting back to me and no one is refunding me the money I am owed (I have been charged twice for a bed) I spoke to a really rude advisor today who shouted at me? It's all easy when it works but if anything goes wrong GOOD LUCK!!!!!! Would NOT recommend… Read Full Review

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★☆☆☆☆

“Customer service abysmal ”

Written on: 31/05/2014

Not only do they slap a £12 fee if you pay late, they also slap a £12 fee if they ring you to tell you you've paid late!!!!!!!!! When you email, they haven't got a scooby doo, if littlewoods was to invest in a uk call centre will employees that knew what they are talking about and have an ounce of intelligence, maybe they would get more positive feedback!!! Once I have paid my outstanding bill I will not be shopping with them again, after over 20 years if being a customer, I've had… Read Full Review

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★☆☆☆☆

“DONT BOTHER”

Written on: 25/04/2014 by paul0701 (1 review written)

USED LITTLEWOODS FOR THE FIRST TIME . MY ORDER NEVER ARRIVED AS PROMISED .CUSTOMER SERVICE IS AWFUL AND BELIEVE ME THEY WILL TELL YOU A PACK OF LIES . STAY WELL CLEAR AND USE SOMEONE ELSE… Read Full Review

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★☆☆☆☆

“Do not expect any customer service if something goes wrong”

Written on: 31/03/2014 by Olsonjp471 (1 review written)

I purchased a £300 wardrobe after assembling I realised it had faults it took almost 3 months for them to inspect it after approx 10 emails and numerous phone calls to rude unhelpful staff I was given a 10% discount but 3 fines of £12 for non payment during the time they were investigating the faults. The 10% discount did not cover the faults of the product I purchased and the fines were more than the discount. Once they have your money they do not care and the customer service staff are the… Read Full Review

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★☆☆☆☆

“The Owners behind Littlewoods”

Written on: 29/03/2014 by no-to-littlewoods (1 review written)

The Barclay Brothers who own Littlewoods - Shop Direct Group have been exposed in an unauthorised biography called Tax what Tax. The publisher has released segments on the internet which will be of interest to Littlewoods customers and those who are thinking of opening an account with them. Read this before you go any further. thebarclaybrotherstaxwhattax.wordpress.com Very revealing… Read Full Review

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★☆☆☆☆

“The Good, The Bad and the Plain Ridiculousness”

Written on: 05/03/2014 by camille278 (1 review written)

I opened an account with Littlewoods on February 20th and was approved for a £600 credit account. I began ordering a laptop and skin creams. The orders were accepted however it was only three days later I was informed that my order had been cancelled because it had not been authorised. In other words they needed me to pay a £60 deposit before they would agree to dispatch the items. Instead of paying a deposit I just brought some items that came up to the value of £60. Fast forward five… Read Full Review

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★☆☆☆☆

“awful and stressful”

Written on: 28/02/2014 by titter1990 (1 review written)

The most awful company i have ever had the misfortune of dealing with. The customer service i have received so far has been absolutely awful. Not 1 person in the customer service dept can help with any enquiry you have fobbing you off each time you contact. You then get told to email in but they dont understand your concerns and it takes multiple emails to resolve. avoid this company wherever possible to stop any undue stress. Also if you want to pay by direct debit but get paid monthly like… Read Full Review

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★★★★☆

“Descent company from my experiences”

Written on: 21/01/2014 by boltonlad88 (3 reviews written)

Littlewoods has been a descent company to me. They offered me a credit account while I was still building my credit history from scratch and as a result I managed to get a new laptop and some gear 4uni. My only complaint is that my previous 2 applications where declined, but like I said I had limited credit history which is probably why. The payment terms are extremely reasonable- clothing items and fast moving consumer goods have to be paid for in 20 weeks at 0% APR. You can always select a… Read Full Review

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★☆☆☆☆

“so dissapointed and upset ”

Written on: 20/01/2014 by njburrows (1 review written)

I have been with Littlewoods and k an co 5 years now I received a phone call from customer services asking if I wanted to reduce my monthly payments me thinking this sounds to good to be true asked them if this would effect my credit file as I have been saving for a mortgage couldn't aford anything bad on there she replied no this does not effect it I recently found out while getting my file ready that this does effect it and I was misinformed so I called customer service who passed me on to… Read Full Review

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★☆☆☆☆

“Overpriced money grabbers”

Written on: 14/01/2014 by SordidThoughts (1 review written)

Yes you can spread the cost but its so easy to get out of your depth as the amount you pay is PER ITEM and not the TOTAL AMOUNT. They take advantage of people with their costs. You will pay at least 20-50% more than you would elsewhere and EVEN MORE if you spread the cost with their interest which is JUST UNDER 40%. I am so glad I only have a few payments left and then bye bye littlewoods. I hold this company in the same light as these payday loan companies that are everywhere now, they prey on… Read Full Review

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★☆☆☆☆

“Moneygrabbers Avoid if you can”

Written on: 04/01/2014 by Deathflowetr (7 reviews written)

Their products are extremely expensive and of very low quality, they will try every trick in the book to make you spend outside your means. Increase your credit limit every time you make a repayment and encourage you to spend spend spend spend till you can no longer afford the repayments. I was foolish enough to sign up with them not once but twice and get in to four-figure debt problems with them each time… Read Full Review

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★☆☆☆☆

“Robotic customer service”

Written on: 31/12/2013 by dinger123 (8 reviews written)

Computer says Noooooooo! Absolute waste of time, called now 5 times and now sent a letter to complain. Basically I opened an account 2 years ago just for an offer only to purchase, anyway my partner did the same thing this year same address has me, then only to find I was billed so offer does not apply to old customers, now trying to tell them this is a mistake and its the wrong account is a nightmare, I cant cancal until bill paid for and items sent back, which we did but still having trouble… Read Full Review

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★☆☆☆☆

“Give you credit, then take it away when you try to buy!”

Written on: 20/11/2013 by Brizoh71 (4 reviews written)

Applied and was accepted by Littlewoods. 'Great' I thought, that takes care of Christmas... Was given £500 to spend initially, but whenever I tried to make an order, it was rejected! 2 days later, credit limit gone altogether. Their excuse is because there is a Very.co.uk account registered in my wife's name at the same address and so my Littlewoods account has been blocked until her account shows 6 months' payment history. Littlewoods are happy to give you credit, but not so happy to let… Read Full Review

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★★★☆☆

“Poor customer care ”

Written on: 17/11/2013

I find littlewoods to have poor customer care , I ordered a sofa I was told a date of when it will be with me by after waiting over 2 months for it to come it did not, so yet agine I'm having to get back in touch with them just to find them telling me they no longer have them in and will not be getting them in' they had or ready put the sofa on my statement ' so now I don't have a sofa as I got rid of mine the night be for my new one was met to be coming and all they can say is sorry I thnk… Read Full Review

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★☆☆☆☆

“worst online shoping”

Written on: 27/10/2013 by omidmayhanyar (1 review written)

account no: 96097911 for the first time I shop from Littlewoods September this year they send kids butterfly bedroom package for my daughter's birthday, soon as open the boxes notice bed with damage side panel, call them immediately, advisor told whiten 10 working days I will have my damage part as they can not replace the all bed, 10 days letter noting arrive, I called again they said sorry we will re order it another 10 working days, noting happened call again they said sorry we don't have… Read Full Review

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★★☆☆☆

“The room was cold, heating not working and not good TV...”

Written on: 01/10/2013

The room was cold, heating not working and not good TV reception… Read Full Review

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★★★☆☆

“Not good with helping customers.”

Written on: 27/09/2013

Weeks ago I would have given Littlewoods 5 stars but recently I have noticed that they are not willing to help when something does go wrong. I had an order sent by mistake to an old address (I would have collected the parcel but the address was up for sale and when I contacted rightmove they told me it was empty) and apparently it was signed for yet I had no idea who had it! I know I was at fault for having it sent to the wrong address but surely the delivery service should have sent it back to… Read Full Review

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