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| Value for Money | 6.6/10  |
|---|---|
| Reviewer Rating | 5.5/10 |
| Overall Rating | 4.2/10  |
Full review by
ejosserand
on 17th Sep 2008
User Rating : 0
Respect :
0
Good Points: NONE
General comments: I purchase a vacuum cleaner just over a year ago.
The hose assembly part broke and needed replacement.
I looked in all websites including Argos of course, and I think what I was told was unbelievable: Because the item is an import there are no replacement parts for this product! How am I supposed to know this? I was not told this and there is no signage on the box.
And I am now feel as though I am getting nowhere with Argos customer services.
ejosserand's review and ratings | 86 words
Review by
georgesen49
on 16th Sep 2008
User Rating : 0
Respect :
0
Having purchased cooker and freezer from Argos store was then told that the delivery would take 35 days. O.K. but on delivery the freezer was damaged and would take 14 days to replace. then when the electrician came to wire up cooker found that the connecting block was damaged contacted Argos and was told I would have to contact maker this is going to take 14 days for engineer to call.
I feel this is not good enough.
georgesen49's full review | 79 words
Review by
chat
on 4th Sep 2008
User Rating : 5
Respect :
0
Just collected the new Argos catalogue nearly tore a bicep carrying it home. It seems to have doubled in size like one of those Kays catalogues. Kind of liked the original compact version - not too greedy, now I think it's just in your face. Anyway sat down later and I didn't see anything really new and exciting. Good initial concept though.
chat's full review | 78 words
Review by
Doug20
on 30th Jul 2008
User Rating : 0
Respect :
0
Bad Points more than negated Good Points, in fact had the first item been delivered with the same ineptitude as the second I would have been mildly annoyed but not out of pocket as I am now.All communication was initiated by me (I even had to request confirmation of my order!)My overall impression was one of a company with complete indifference to customer service.I will never deal with company again and advise all to beware.
Doug20's full review | 102 words
Review by
Guest.
on 11th Jul 2008
User Rating : 10
Respect :
0
I ASKED A FOR A COMPUTER DESK FROM ARGOS AND WAS HELPED NO END BY ONE STAFF MEMBER. HE FOUND OUT THERE WAS ONE IN COLWYN BAY AND ARRANGED FOR IT TO BE DELIVERED TWO DAYS LATER, WHICH WAS ON TIME. EXCELLENT SERVICE, THANKS.
Guest.'s full review | 74 words
Review by
DaveyJen
on 21st Jun 2008
User Rating : 10
Respect :
0
I've never had home delivery I have always collected after reserving the item.
My experiences have up to date been good.
Any problems or the product not being suitable then then they simply exchange it.
You try that with Curry's, Comet, Maplins and they try to tie you up in knots in order not to give you your money back.
Keep up the good work Argos.
DaveyJen's full review | 109 words
Review by
bobbypotts
on 12th Dec 2007
User Rating : 9
Respect :
0
Argos.co.uk is a great catalogue. Our house is like an Argos Catalogue! I usually check online first, then reserve the item and pick it up at a week day so you can be in and out within 10 minutes. We bought a sofa here and it was delivered fast and by friendly delivery men. From my experience I would recommend this to many!
bobbypotts's full review | 73 words
Review by
yellowtimechris
on 21st Aug 2007
User Rating : 9
Respect :
0
I got a lovely wallet from Argos. The leather smells wonderful.
yellowtimechris's full review | 17 words
Review by
vicky12
on 13th Jun 2006
User Rating : 3
Respect :
0
When myself and my husband got married, we were given Argos vouchers, so we got a side cabinet.
We had to wait for it to be delivered but when it came it was damaged. We phoned Argos and they sent another one out that was also damaged. We contacted them again and they sent another one out that was damaged.
My husband took it back to Argos and slammed it down on the counter and said he didn't want another one. He asked for his money back, They did give us our money back, but now, if we can' ...
vicky12's full review | 137 words
Review by
marky1
on 31st May 2006
User Rating : 10
Respect :
0
I have never had any products home delivered by Argos. I always collect products in store. I have had my fair share of problems, but Argos have always resolved them with the minimum of fuss. If I have a problem with one of the products, my local store don't even bother to check the item out, they just give you your choice of a refund or a replacement!
The catalogue is very clear, and it is brilliant considering that it is free.
In my experience, Argos is a great company, and I always try t ...
marky1's full review | 107 words
Review by
paul1960
on 25th May 2006
User Rating : 5
Respect :
+1
I have spent thousands of pounds at Argos over the last couple of years. I have noticed that most of the items I have bought have been returns, or are damaged stock. To to add insult to injury, some parts have been missing. I thought this was due to the previous customer not including the item when they returned the item.
3 Philips personal Walkmans have all broken down after 1 weeks usage. Now I only buy from Argos as a last resort.
paul1960's full review | 93 words
Review by
peter hiner
on 14th Sep 2005
User Rating : 2
Respect :
0
I ordered a bed from Argos on Thursday evening and selected Monday for delivery (web site said 8am to 6pm). So far so good. I phoned at 8am on Monday (only 5 minutes queue) to get an approximate time for delivery, as I had to go out some time in the day. They confirmed that it would be delivered that day (Monday) but they could not give me a time. So I had to stay at home all day. At 6pm I phoned again (20 minutes queue) and was told it could be any time up to 8pm, but I could check with the ...
peter hiner's full review | 307 words
Review by
jamesmacfarlane
on 8th Feb 2005
User Rating : 9
Respect :
-1
The Argos Catalogue is a good catalogue. It has phone/internet reserve for store pick up and delivery by phone/internet where you can pick up from a store.
It also offers text messaging reservations.
jamesmacfarlane's full review | 49 words
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