Maplin Electronics Reviews - www.maplin.co.uk

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Latest Reviews

★☆☆☆☆

“Terrible Staff”

Written on: 13/09/2014 by JewelSchmidt (1 review written)

What a terrible shop. Went in on Saturday morning "Brislington Bristol store" to purchase two bulbs, only to be asked if I needed help by two members of staff. I was escorted around the store by an Asian guy who did not take his eyes of me. And another man standing at every aisle I went up, to the extreme that customers were watching them watching me. There was also an elderly gentlemen with what looked liked his granddaughter also being watched!!! I hear you say that if your doing nothing… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY!”

Written on: 12/08/2014 by Kearney293 (1 review written)

One of the worst company to work for by a long shot. Pay peanuts, no training, hire young staff because its cheap, and drive out staff who they don't like. Very rare if you find someone who actually knows what a resistor even is. Complete bully and patronising management, Regional managers force experienced staff out just because they don't like them. No praise, false promises and will make you feel horrible about yourself if you don't do so great because nobody comes into your shop all day… Read Full Review

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★☆☆☆☆

“NOT an Electronic Specialist !!”

Written on: 26/07/2014 by Cullenum469 (1 review written)

This review is based on the Stoke on Trent store. Over the years this store has gotten worse and worse. My final and last visit was today for a simple resin dipped capacitor for a speaker network. The staff are beyond useless, they looked at me as if I was talking in a foreign language when I explained to them what this capacitor does in the speaker crossover network yet they sell speakers and DJ gear ! The young lad serving in the end advised me to source online instead. As I walked out of… Read Full Review

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★★★★★

“400 x digital microscope”

Written on: 20/07/2014

Excellent service, phone up for a windows 8 drive for their digital microscope, arrived the next day and worked fantastic. … Read Full Review

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★★★★★

“Thank you Maplins”

Written on: 29/06/2014 by Steven475 (1 review written)

Visited Maplins at Crescent Link Derry/Londonderry & was very happy with service & product. I was talked hrough my requirements in simple easy to understand terms. As a result of items purchased my impulse but is now fit for purpose. Staff couldn't have been more helpful, thank you guys… Read Full Review

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★★☆☆☆

“Failed to use negative reviews”

Written on: 30/05/2014 by utCox213 (1 review written)

I have reviewed a product twice. Once as first impressions, next as a full review after significant testing. Both reviews were slightly negative due to quality issues. Neither review has been added to the product reviews on the site, of which all are very positive, or near so! Thus they appear to be biasing the reviews positively. The product was the Swann wildlife camera, which does a job and is interesting as a basic monitor but, on my model at least, the PIR is very erratic, triggering… Read Full Review

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★☆☆☆☆

“Maplin Craplin”

Written on: 11/05/2014 by Emmy374 (1 review written)

This business fraudulently claims to be an electronics supplier. In reality, they sell expensive rubbish, their catalogue is rubbish, and their staff are cretins. AVOID AT ALL COSTS… Read Full Review

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★☆☆☆☆

“under no circumstance buy from them.”

Written on: 27/02/2014 by jeWeber298 (1 review written)

I've heard a lot of stories about maplins high prices and bad products. I've had to take back atleast 50% of the products i have bought from poor quality faults. I know someone who worked there and they have horrible tasks to do. Their job relies on them selling crappy screwdrivers or flashlights at the desk or they get in trouble for it. I felt bad not buying screwdrivers or their obscene price for their catalogue. My friend had no choice to leave because her father died and the boss told her… Read Full Review

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★★☆☆☆

“Maplin”

Written on: 19/02/2014 by kizzzy (1 review written)

Please see my detailed review on "trust pilot"site… Read Full Review

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★☆☆☆☆

“sheet shop”

Written on: 14/12/2013

don't ever shop here you will regret it… Read Full Review

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★☆☆☆☆

“Never again !”

Written on: 03/12/2013 by dmackay41 (3 reviews written)

Four weeks ago I ordered a set of wireless headphones from Maplin online. I had never used Maplin before, but thought I would give them a try as they have also taken over new store premises, some 20 miles from where I live. Delivery of the item was very slow, in fact it took 10 days between ordering and delivery..maybe it was the time of year, what with Christmas coming up and all`. The headphones eventually arrived, and on unpacking them and plugging in the base unit, found it did not… Read Full Review

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★☆☆☆☆

“Worst Experience ever”

Written on: 30/10/2013

I used maplins for the first time 2 weeks and it has to have been the worst experience I have ever encountered with any online company. I ordered a tablet online and was told it would be delivered to Ireland the following Thursday. Nothing arrived and when I followed up I was told by their customer care department that they 'didnt know' where the product was and they 'werent familiar' with how it worked in Ireland. 5 phonecalls later and I still got the same type of replys. None of them had a… Read Full Review

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★★★★☆

“spoilt for choice”

Written on: 11/09/2013 by _und3rc0v3r (3 reviews written)

I was looking for CCTV systems and they had so much to chose from. I ended buying a set of cameras made by SWANN. Maplins on line set up video was excellent and made it easy for me to cover my house with cctv cameras… Read Full Review

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★★★★★

“Touris to UK Adaptor”

Written on: 01/09/2013 by LABOIRALOR (1 review written)

I was given a brouw new Rowenta Iron with too pins like plugs, i'ne tried so many adaptor, but noe were compatiable, then yesterday in popped into Manpli in Hammersmith with the Rowenta Iron, and asked one of your staff, i believe his mane is Ravis Careem, i said, Yes madam, 'we have the compatiable' 'come with me please' he lead me to the shelves with assoted adaptors and handed me 'Tourist to uk Adaptor. I asked him, if he was sure, it's the right one, he answered, 'yes madam, i've sold… Read Full Review

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★★★★★

“Telescopic ladder”

Written on: 12/08/2013

I ordered this telescopic ladder on the 8th of August,I had an email to let me know it had been despatched on the 9th of August, and an email to let me know where it was I received email to say it was in the warehouse to be delivered , within two working days, to my surprise it was delivered on the same afternoon about 3o clock , that's really fast delivery.the ladder is everything that we need not too heavy , very good product excellent. Price and super excellent servis well done maplin… Read Full Review

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★☆☆☆☆

“worst customer service i have ever received”

Written on: 04/05/2013

had faulty goods from them (their own brand) in it's original packaging with their own logo on it but i had no receipt. they refused me a refund or an exchange. i wasn't happy and quoted that it wasn't fit for purpose as it was damaged and stat rights state that i do not need proof of purchase if item is faulty they said the law didn't matter they needed a receipt! i kicked off and had to shout at the staff to get them to test the item they then exchanged it VERY begrudgingly. would not step… Read Full Review

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★☆☆☆☆

“Buy in bulk at Maplin because you have no other choice!”

Written on: 02/04/2013 by AlvaroD (1 review written)

I visited the Maplin store in Colchester today to buy 4 screws to fit a new Hard Drive. Do they sell the correct screws - Yes - Good start. Can I buy 4 - No Way! I have no choice (except the one I made to NOT BUY) but to buy 50 (YES 50) I want 4 and would have to waste the other 46. I asked in the parts department if they sold them individually, not a chance, I was told, "It's better for us this way" Well it's not better for the customer, so I'm off to order 4 (yes 4 :)) online... Will… Read Full Review

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★☆☆☆☆

“2 months later still waiting for a refund!!”

Written on: 21/02/2013

Returned an item to my local store which had to be sent to head office. Fair enough but 2 months have passed with 5 costly phone calls to customer service all promising me i would have my money back in 48 hrs max! STILL NOTHING this is ridculous customer service i have no product and no refund!… Read Full Review

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★☆☆☆☆

“Always Pay With A Credit Card”

Written on: 16/01/2013 by RittMickley (1 review written)

I purchased a LCD projector from their Watford to use with my Laptop. Despite having a USB port nowhere on the packing did it state not suitable for a use with PC or Laptop. I paid a trip to their Maidenhead to ask for my money back as the produst was not fit for the purpose I had purchased it for. The shop assistant informed me that I had to return it to their Watford store and he would nor refund the money. When I informed him that I had purchased the item with a credit card and that I… Read Full Review

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Bertie's Response to RittMickley's Review

Written on: 16/01/2013

My experience at the Parc Pemberton Llanelli branch was totally different when last year I went to purchase a 500 gigabyte hard drive that was on special offer.

But this Llanelli branch is one of many, and if what RittMickley has described is endemic in the other branches, then Maplin stores will probably go the way of Comet's, leaving them online only which maybe no bad thing seeing as how efficient the mail and carrier services have become these days.

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★☆☆☆☆

“God help your bank balance”

Written on: 06/12/2012

Over priced, tacky, pushy sales people, unhelpful with returns, patronising customer service, where do I start. I purchased a satellite box with maplin which turned out to be faulty. When I returned it, I was asked to wait. About 10 minutes later the sulky faced manager came out with a how dare you make me work face and gave me a "grilling". The problem was, the remote just wasn't working. It didn't break or wear out, it just never worked. After about 5 patronising questions he agreed… Read Full Review

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Ryanbern's Comment

Written on: 07/12/2012

Can only agree 100% with the review above of Maplins, Ignorant Mr know it alls, That know only how to be rude, Quality of goods very poor and overpriced,

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