Maplin Electronics Reviews - www.maplin.co.uk

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Maplin Electronics www.maplin.co.uk

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Latest Reviews

★☆☆☆☆

“3.5 mm stereo cable”

Written on: 15/04/2017 by dissapointed678 (1 review written)

needed a cable today. searched website. sixteen of items in your catalogue which are purported to be in stock items were out of stock in all of the six stores in south Yorkshire . shall not waste my time in future trawling through your website for items that are clearly not stock items held in store… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 15/02/2017 by Andew (1 review written)

I recently purchased a CCTV system from Maplin which clearly stated that it contained everything you need to get it up and running. I started to install the system, downloaded the app and started viewing the ouput but then found out that the only way to configure the system is through a compatible TV. This was not mentioned anywhere on their site. Maplin customer service was absolutely useless providing a series of what appeared to be automated responses. My advice is to avoid Maplin altogether!… Read Full Review

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★☆☆☆☆

“Faulty product which Maplin says isnt faulty.”

Written on: 31/01/2017 by Brian4564 (1 review written)

Purchased an E Tape from Maplin. After replacing original batteries on 2 seperate occasions with maplin batteries the E tape stopped working for only one day and part of the next day. I use the E Tape in connection with my work so is used throughout the day. I spoke to the manufactures who stated that the batteries should last longer than a day and a bite and it is probably faulty. I returned it to Maplin who evidently tested the item and returned it to with no fault found. The item only lasted… Read Full Review

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★☆☆☆☆

“Xmas tree solar lights”

Written on: 28/12/2016 by HayleeThornton (1 review written)

Bought seven of these Christmas tree solar lights worked on the first night for an hour they have not worked since I know we have not had many sunny days but all my other garden solar lights have worked what a waste of good money they were amazing when they worked I look like putting them out in summer and taking them in in winter if they are meant for Christmas why don't they make to to charge better… Read Full Review

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★★★★★

“Refunded no problem”

Written on: 14/09/2016 by Delaney156 (1 review written)

I had an issue with some cctv cameras that just weren't up for the job that I needed them for. After three weeks of having them set up I decided to return them. There was no problem in exchanging them for something different. The guys there are polite and know their stuff. They may not be cheapest but paying that little bit extra sure does give you the flexibility of knowing that you can return an item if it doesn't work for you. Five stars from me. Definetely be getting my stuff from maplins… Read Full Review

Sue7777's Comment

Written on: 06/02/2017

Absolute rubbish I had a similar experience and their policy is unused and unopened items only can be returned . Or faulty items which they will prove if their is a fault with

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Sue7777's Comment

Written on: 06/02/2017

Absolute rubbish I had a similar experience and their policy is unused and unopened items only can be returned . Or faulty items which they will prove if their is a fault with

Reply to this comment

Sue7777's Comment

Written on: 06/02/2017

Absolute rubbish I had a similar experience and their policy is unused and unopened items only can be returned . Or faulty items which they will prove if their is a fault with

Reply to this comment
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★☆☆☆☆

“Lack of interest from staff”

Written on: 27/06/2016 by FrankCC (1 review written)

Croydon branch. Wanted to ask about external drives. Might as well have been invisible. When I did speak to one of the assistants he gave me some advice on the product range which contradicted what was on the website, as well as being patronising. A very good advertisement for one of their competitors… Read Full Review

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★☆☆☆☆

“WORST CUSTOMER SERVICE”

Written on: 18/05/2016

SPEAKING TO CUSTOMER CARE AND THEY CUT THE PHONE ON ME.... I bought a small Hercules DJ controller from maplin, spoke to a couple of Djs, and was told to get a better one, i had used the controller a few times for personal use, and i took it back to maplin, that i need to return it (since I would be upgrading and was still under the 30 day money back guarantee, I was given a full refund, and added the money to what i had on me and bought a bigger one( Pioneer) that was recommended by a… Read Full Review

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★★★★★

“maplin chatham”

Written on: 27/04/2016 by oluja178 (3 reviews written)

good customer service… Read Full Review

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★☆☆☆☆

“Voucher ”

Written on: 30/01/2016 by Tonykrohn (1 review written)

Received a £10 of next purchase voucher for online and in store purchase website wouldn't except code got no help from customer service so will never shop with them again and it's more expensive than most other places stay clear of them … Read Full Review

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★☆☆☆☆

“CUSTOMER SERVICE”

Written on: 26/01/2016 by 1970Archer (1 review written)

Customer service in store is absolutely appalling, i was made to feel as if i was lying about a faulty product. The staff do not seem to know the store procedures, and when they did eventually agree to a refund that in itself took over 10 minutes. Stay away from Maplins, Oxford… Read Full Review

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★★☆☆☆

“expensive and fairly limited,prices of cables are a...”

Written on: 20/01/2016

expensive and fairly limited,prices of cables are a rip off,buy much cheaper on e-bay… Read Full Review

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★☆☆☆☆

“Maplin the electronics "specialist"?”

Written on: 04/11/2015 by AriSpears76 (1 review written)

Had reason to visit the Merry Hill centre store in Dudley today looking for a couple of semicionductors. Was approached by a staff member who didnt seem to understand anything at all about electronics and confirmed it as fact by pointing out the case style number (t0-220) as being the part number I needed. 10 points, I already told him the case style yet he hadnt a clue what the part was let alone its number or what it did. He ended up monkeying about on the computer typing in "to-220" and… Read Full Review

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★★☆☆☆

“Worst customer service”

Written on: 13/10/2015 by Joi81 (1 review written)

I bought and aerial extention cable and cable pins and paid £12.99 for next day delivery. This did not happen. The company they use UK mail lied that they attempted a delivery and couldn't get anyone to sign. Who would pay 12.99 for nothing...seriously I am appalled that they would believe UK mail over myself and they even refused to refund me my money for the inconvenience. I will never buy from them ever again… Read Full Review

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★★★★★

“Excellent service”

Written on: 02/09/2015 by Brewer255 (1 review written)

Had to return a hard drive tech item as I didn't make it clear it was for a desktop. Served by the person I dealt with in Tunbridge Wells who couldn't have been more helpful in not only exchanging it but transferring the hard drive for me, saved me hours, a credit to Maplin, thanks … Read Full Review

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★★★★★

“Faulty item returned without any hassle at all”

Written on: 26/07/2015 by Sparks1986 (1 review written)

Had a great experience with Maplin at Canary Wharf London. I bought a printer from this store recently and had researched a lot into it to try to get the best printer for my needs. As I was buying the printer I was asked a few time from the staff if I would like any help which was fine. Unfortunately I can't say the printer (Brother) was any good and when I got home I was sad to see it couldn't print properly and really didn't perform to the standard I had hoped. I assume it was faulty as it… Read Full Review

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★★★★☆

“Managed to resolve issue”

Written on: 30/05/2015 by Valtrader (1 review written)

I had an issue getting my product delivered, after speaking with Maplin support for some time via email they managed to resolve it for me.
I can give Maplin customer service a +1 I'm very pleased with the outcome. … Read Full Review

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★☆☆☆☆

“freesat ariel”

Written on: 16/05/2015

the staff know diddley squat about the products they see,we bought a camping freesat dish with all the accessories .when we asked for a demo about how it worked they had no idea ,they just looked at us with stupid look ,anyhow we purchased the items and tried for ourselves and to our amazement the kit was awful so we took it back and exchanged it for another type of portable Ariel (digital) and yes that was rubbish aswell ,so we ended up getting a refund ,this however they did know how to do ,i… Read Full Review

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★☆☆☆☆

“Incompetent staff ”

Written on: 04/05/2015 by Gallowaynd397 (1 review written)

I would never spend my money in this shop again they haven't got a clue when it comes to customer service ! Appalling and the dare to say they have a customer care team… Read Full Review

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★★★☆☆

“18v Cordless Drill Set”

Written on: 03/04/2015 by 92Meyer (1 review written)

I recently bought a Maplin 18v Lithium battery cordless drill. The drill itself is great(good features inc light & battery charge status led's ), but the drill bits supplied are very poor quality. One of them snapped 1st time I used it to drill a pilot hole in some timber. I asked Maplin's for a replacement drill bit, but they insisted I sent the whole drill set back & a replacement would be sent(they don't do spares). I've just gone to use the new drill to repair my shed & as I used a drill… Read Full Review

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★☆☆☆☆

“Customer service disgusting ”

Written on: 22/01/2015 by Edith318 (1 review written)

I went into the inverness branch yesterday the 19th of January. I was looking for help getting a cable for my free sat box. I was pointed in the direction of a man by if I remember correctly the name Arthur. From the start he was rude and it was obvious he would much rather be doing something else. I'm a young woman so I don't really know that much about cables and how some of this stuff works! He took me over to the cables first of all and asked me how long I wanted it when I said it didn't… Read Full Review

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