Swinton Motorcycle Insurance Reviews
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From 0 ratings and 2 reviews
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2 Reviews For Swinton Motorcycle Insurance
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insurancenightmare
25th Jun 2009
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Good Points: None
Bad Points: * No one contacted me upon signing up online* It took ages for the documents to arrive, in fact I had to sacrifice a lunch break to go and get them* Confusing language, not enough explanation, all the insurance lingo. As a new rider I felt overwhelmed and there wasn't anyone to help with all this* No landline telephone numbers. I only have a mobile, so even calling 0800 number costs me* Passing around when calling them. No one has any idea what's going on there* All this before I ever got to claim through them, which could turn my life into a nightmare!
General comments: First it took ages for the documents to arrive from swinton motorcycle insurance. So long, that I first received a letter telling me that if I don't return the documents within 14 days I will face a fine and my yearly premium will increase by a pound something per month. I ended up having to pick up the documents myself just to find out that the stipulations of the policy say that my bike should be kept in a secure garage! When I clearly stated that it was kept on a driveway. I felt tricked into this insurance policy, offering me competitive price but as well as that, a policy that didn't apply to me!
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Guest 14th Feb 2009
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Swinton Motorcycle Insurance has quick issue of policy documents and good pricing. Poor and untrained sales and customer service advisors, poor claims service and non-compliance with policy terms.- Read Guest's review (28 words)
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