AXA PPP Health Insurance Reviews - www.axappphealthcare.co.uk

Click here if this is your business
★★☆☆☆
2.0 / 5
194
27% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

Media Gallery for AXA PPP Health Insurance www.axappphealthcare.co.uk

AXA PPP Health Insurance www.axappphealthcare.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Excellent service”

Written on: 27/05/2016 by Myrickac117 (1 review written)

Very friendly, efficient and informative personal advisor… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick friendly efficient response”

Written on: 26/05/2016 by Hickey353 (1 review written)

Prompt answer to call. Response sympathetic and efficient… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Authorising knee specialist”

Written on: 25/05/2016 by JeffreyCochrane (1 review written)

Lovely friendly South African person answered phone. Empathic, helpful and accommodating. Very clear about what is required and what to be aware of , when finding out costs of further treatments etc In case they are higher than what I am insured for. A pleasure to speak to, and very efficient Thank You … Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Friendly and competent advisors”

Written on: 25/05/2016 by Powelltp360 (1 review written)

Fantastic customer service. Brilliantly organised website. Everything is explained clearly and patiently by the advisors… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very efficient ”

Written on: 24/05/2016 by Thomas334 (1 review written)

Wonderful quick service. I feel safe in Axa ppp's hand … Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good customer service helpful and reassuring”

Written on: 21/05/2016 by Heath314 (1 review written)

Would recommend AXA due to their helpful customer service and quick response… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“total garbage”

Written on: 20/05/2016 by StephenL765 (1 review written)

AXA PPP is a complete rip-off. As soon as you start claiming anything from them, they remove this area from your coverage. In other words, AXA PPP is happy to take your contributions as longs as you do not need them but the day you need them, they carve out the area that you need from your coverage. Their phone support is staffed by arrogant and obnoxious people. Never do business with them… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent and efficiency by servic”

Written on: 19/05/2016 by McCoywz1969 (1 review written)

An excellent level of service where I truly felt like they put me and my needs first. They even offered additional services that I was not requesting as it would help me and my recovery. I was with another private health care insurer before and it was always about the finances and how much things cost. At AXA it feels like the customer/patient is the most important thing. A very friendly, helpful and knowledgable customer service representative - thank you for all your help… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Helpful Service given”

Written on: 19/05/2016 by 251Gonzalez (1 review written)

The call centre lady was helpful and sorted out my query so I got the treatment required… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Stay away from AXA Health Insurance”

Written on: 18/05/2016 by MKIn (1 review written)

Called AXA for my son's health policy about Bowl Movement and they rejected it because they think so GP has referred to Paediatrician as Parents had concern not GP. They read between the lines on referral letters and rejects on their interpretation basis. Why would GP refer to Paediatrician - simply they don't have enough knowledge. I sent referral letter to AXA about 2 weeks ago and simply no call or confirmation back. You have to call them to keep asking if decision was made on your claim… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Friendly, efficient and accommodating ”

Written on: 18/05/2016

The three words above sum up nicely my experience with AXA customer service. There isn't much more I can say other than it' gives me confidence knowing I'm dealing with a well-trained, conscientious team… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service”

Written on: 18/05/2016 by rpKerr338 (1 review written)

Staff are polite and kind on the phone. Always seem keen to help and are very sympathetic and wish you well. the online claims review are excellent as you can keep a track of what claims are going through and query them if necessary… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Efficient business like service”

Written on: 18/05/2016 by 86Kirkland (1 review written)

Always a prompt telephone response. Always a courteous well informed agent. Always helpful answers… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Discussing Private Health Cover”

Written on: 18/05/2016 by Jones148 (1 review written)

Contacted AXA PPP to check eligibility and how the start a claim. The representativeĀ  was very helpful & provided full explanation how to proceed with starting my claim & arrange fir the healthcare I require… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Review”

Written on: 18/05/2016 by Jaliyah90 (1 review written)

Very polite helpful and friendly. Explained in more detail than I actually asked and therefore made me feel an interest was taken. Thank you… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Very supportive”

Written on: 17/05/2016 by Deannac1948 (1 review written)

I have used AXA for several years and will continue to do so. It provides excellent customer service with knowledgable friendly customer service representatives each time I call. They have covered many ailments that my family has had over the years so I feel that they offer great value for money… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Making it difficult to have claims approved vs other...”

Written on: 17/05/2016 by CodyGray369 (1 review written)

Not a good service. I have to spend hours getting the proper paperwork to have my son seen by a peadeatric specialist. I should not need a gp referral letter sent every time I want to do this. I am paying a great deal for this service and expect that if there is a reason to see the private doctor then axa should cover it and not try to cut costs by making it such a cumbersome process for me that I avoid taking my kids altogethet and resign to just using nhs services. I am shopping around for… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“first class service”

Written on: 16/05/2016 by steviebrew (1 review written)

first class service. authorisation processed very quickly… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very efficient service”

Written on: 16/05/2016 by coco-doorways (1 review written)

Telephoned to let you know I had to have surgery following my first appointment. You dealt with my phone call promptly and efficiently and I particularly liked that you were so polite and helpful. Thank you. … Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Got great service”

Written on: 16/05/2016 by Saz41 (1 review written)

I have to say I was really happy today, had such a happy, helpful advicer told me all I needed to know Thanks… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
Compare Healthcare Providers with ActiveQuote.com