AXA PPP Health Insurance Reviews - www.axappphealthcare.co.uk

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★★★☆☆
2.9 / 5
290
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  • Customer service

  • Value For Money

Media Gallery for AXA PPP Health Insurance www.axappphealthcare.co.uk

AXA PPP Health Insurance www.axappphealthcare.co.uk

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Latest Reviews

★★★★★

“Lovely call centre lady”

Written on: 27/07/2016

Lovely polite lady handled my call. Utmost discretion combined with warmth. Thank you… Read Full Review

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★★★★★

“Fast track to specialist”

Written on: 25/07/2016 by Higgo13 (1 review written)

Very straight forward access to assistance - not too many key pad entries and then very helpful advice and rapid setting up of claim. Very impressed and happy… Read Full Review

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★★★★☆

“Referral to Orthopaedic Surgeon”

Written on: 25/07/2016 by Jaylent464 (1 review written)

It took a while to get through to someone but when I did they were extremely friendly, helpful and clear with their description of the next steps & the services covered. I haven't given the top rating as I am awaiting the email and progression to the next stage of the process. Wonderful service so far. Many thanks, … Read Full Review

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★★★★★

“What a terrific service”

Written on: 25/07/2016 by Allanv1987 (1 review written)

I've been a member of AXA for a good few years, so when I fell from a roof, I broke my pelvis, arm and done damage to my insides with considerable nerve damage. I've have been very well looked after. The team have been great in supporting me in my every need, from finding and organising consultants. The professionalism by each person I have spoken to has been first class, so thank you all so very much… Read Full Review

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★★★★★

“Excellent and efficient service”

Written on: 25/07/2016 by AbrilArsenault419 (1 review written)

The people on the phone were extremely helpful and considerate. They did what they said they would do and have helped to arrange a satisfactory outcome with minimum fuss. Thank you!… Read Full Review

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★★★★★

“Claim”

Written on: 24/07/2016 by ValentinoBrennan (1 review written)

A really efficient and friendly service, thank you. I appreciated the ease with which arrangements were made… Read Full Review

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★★★★☆

“Quick efficient service ”

Written on: 22/07/2016 by Hood463 (1 review written)

The person I spoke to was polite and well informed. She was able to access my information and assess my questions and provide me with appropriate responses, confidently and quickly. I received good service. Having used the online service to submit paperwork, this was found speedily. The online service is very easy to use and efficient… Read Full Review

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★★★★★

“Great customer service”

Written on: 21/07/2016 by NadiaDonnelly (1 review written)

First time I've had to use this service since becoming a member 6 years ago. I have to say the lady who took my call could not have been more helpful, professional and informative!… Read Full Review

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★★★★☆

“Good customer service”

Written on: 20/07/2016 by 340Kehoe (1 review written)

Staffs are friendly, polite… Read Full Review

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★★★★★

“Really Helpful”

Written on: 19/07/2016 by VincentWalton (1 review written)

This was the first time in 15 years I have had to use this healthcare. I explained the sityation to the gentleman on the phone and he walked me through the whole process. The call lasted alproximately 5-10 minutes and at the end of it everything was sorted. This is the sort of service you want when you have got medical problems of your own… Read Full Review

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★★★★★

“Just fabulous ”

Written on: 17/07/2016 by Elliotttk469 (1 review written)

The team are so friendly and compassionate to the callers. Excellent service and fast… Read Full Review

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★★★★☆

“efficient, helful ”

Written on: 17/07/2016

I have found AXA PPP efficient and staff extremely helpful. In this regard I have only praise. My complaint is that they no longer cover full gynaecologist fees while I have been led to believe that other insurers do. … Read Full Review

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★★★★☆

“so far so good”

Written on: 16/07/2016 by Coltonf101 (1 review written)

Exactly as the title says, I am very early in the process, but so far staff have been very helpful and pleasant. … Read Full Review

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★★★★★

“Excellent call”

Written on: 16/07/2016 by Ray32 (1 review written)

Very friendly yet professional call. All questions and concerns dealt with speedily!… Read Full Review

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★★★★★

“Very helpful & approachable customer service. ”

Written on: 16/07/2016 by 353Grady (1 review written)

Very helpful & approachable customer service. … Read Full Review

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★★★★★

“Outstanding caring service”

Written on: 16/07/2016 by ppWyatt425 (1 review written)

Caring helpful efficient and supportive service makes claims easy,simple and pain free!… Read Full Review

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★★★★★

“AXA PPP Healthcare”

Written on: 16/07/2016 by Kemp254 (1 review written)

Efficient and friendly service. Could not have been more helpful… Read Full Review

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★★★★★

“Excellent customer service, claim handled brilliantly...”

Written on: 16/07/2016 by GaelClifford (1 review written)

Excellent customer service, claim handled brilliantly from start to finish. Everything made clear from start to finish… Read Full Review

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★★★★★

“Very good and courteous service.”

Written on: 15/07/2016 by Vhirani (1 review written)

The service provided was very good. The agent spoke very clearly. She conveyed the instructions regarding the treatment procedure us a simple understandable manner. Was told what to expect with regard to the treatment and the steps involved. After the security checks she clear advice on the nearest medical facilities that we can use for the treat, which was helpful… Read Full Review

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★★★★☆

“ helpful and easy to talk to ”

Written on: 15/07/2016 by KG6611 (1 review written)

Lovely lady on the phone, very approachable and helpful… Read Full Review

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