AXA PPP Health Insurance Reviews - www.axappphealthcare.co.uk

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★★★★☆
4.1 / 5
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  • Customer service

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Media Gallery for AXA PPP Health Insurance www.axappphealthcare.co.uk

AXA PPP Health Insurance www.axappphealthcare.co.uk

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Latest Reviews

★★★★★

“Experiences with AXA”

Written on: 27/03/2017 by Nashbv1951 (1 review written)

My experience with Axa over the last few years has been excellent. It is reassuring when the staff deal with your claim tactfully and proficiently. The only downside for me is the time waiting to speak to the department, especially because I am usually at work. Other than that I would highly recommend AXA… Read Full Review

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★★★★★

“Great customer service”

Written on: 27/03/2017 by pmlambert (1 review written)

Really helpful customer service and very accommodating in call back service. In depth and tailored service for solutions to each individual for any issue… Read Full Review

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★★★★★

“Service. ”

Written on: 27/03/2017 by Lynch272 (1 review written)

Simple. Effective. Great. Very personable. Knew their stuff. Difficult to fault. Would use again. Thanks. Struggling to find more characters for the review. Weather good today. Sunshine. Come on England. Going on holiday in 6 weeks time. Off to supermarket later today. Might have lunch out. … Read Full Review

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★★★★★

“Very helpful at a time of need”

Written on: 26/03/2017 by Ward208 (1 review written)

Helpful with advice and checking everything thoroughly… Read Full Review

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★★★★☆

“Efficient and friendly”

Written on: 26/03/2017

I was redirected to the right service right away so I did not wait on the line for aeveral minutess. The agent I talked to was efficient, quick and very friendly. So all good! Thank you… Read Full Review

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★★★★★

“Quick response”

Written on: 26/03/2017 by Hood186 (1 review written)

After being to the doctors called AXA PPP who confirmed the name of the Dr I was referred to and given a case number… Read Full Review

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★★★★★

“Excellent ”

Written on: 26/03/2017 by KatelynnMcCallum43 (1 review written)

Excellent service everything is have rung for help and guidance… Read Full Review

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★★★★★

“Endoscopy at Chelsfield hospital ”

Written on: 26/03/2017 by EvieMontgomery162 (1 review written)

Every thing was to a high standard the recent refurbishment Has paid dividends… Read Full Review

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★★★★★

“Great service”

Written on: 26/03/2017 by Leandro74 (1 review written)

Very helpful and cheerful staff. Good value policy. Clear and easy to use… Read Full Review

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★★★★★

“I have just spoken to a young man to obtain an...”

Written on: 26/03/2017 by Ritchie393 (1 review written)

I have just spoken to a young man to obtain an authorisation number . He could not have been more helpful or courteous he was friendly and efficient and he has made me feel confident about my upcoming procedure… Read Full Review

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★★★★★

“Very efficient service ”

Written on: 26/03/2017 by KevinCole431 (1 review written)

Very efficient service… Read Full Review

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★★★★★

“Feedback on call”

Written on: 26/03/2017 by Heath483 (1 review written)

Excellent service and on point customer service agent was supportive and provided guidance on follow up. Agent well versed on procedure… Read Full Review

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★★★★★

“To the point”

Written on: 26/03/2017 by 143Neville (1 review written)

Efficient, friendly and to the point - what more can a customer ask for?!… Read Full Review

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★★★★★

“Excellent help!”

Written on: 26/03/2017 by Dakotac139 (1 review written)

Thoroughly polite and helpful attention on the phone today. Thank you… Read Full Review

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★★★★★

“Healthcare made easy and fast ”

Written on: 26/03/2017 by Madalynl226 (1 review written)

Had to go to a breast screening clinic, waiting list for NHS was 6 weeks to 3 months.I rang the care line helped with finding a consultant . Had my appointment , mammogram and result all within an hour off attending the clinic . Luckily all clear . Axa ppp made it all very easy… Read Full Review

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★★★★★

“Great service”

Written on: 26/03/2017 by Matthiasy140 (1 review written)

Polite and and always helpful staff who make you feel like they care. It is a great product which everybody should have!… Read Full Review

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★★★★★

“My first time dealing with AXAPPP Health Care”

Written on: 25/03/2017

This is my first experiance of private health care use and I was very impressed, the whole process from making the first enquiry through to confirming the treatment date and getting approval was faultless, all operators I spoke too were polite, helpful, used a caring tone and were totally professional. The approval process kept me on the phone for about one minute which was great. I can safely say that I'm very pleased with the service I gave received from AXAPPP Health Care… Read Full Review

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★★★★☆

“Helpful personable efficient”

Written on: 25/03/2017 by Montgomery346 (1 review written)

It was quick and straightforward. Got my code and an explanation of what was included which was helpful and saves me getting reconfirmations. I think I'd like a text as a matter of course useful to refer to when booking with reception staff. The phone number in respect of company/individual is confusing -I've not had a company number to hand so always use the individual one - which is fine… Read Full Review

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★★★★★

“USUAL QUALITY SERVICE FROM AXIS PPP!”

Written on: 25/03/2017 by McClanahan445 (1 review written)

Phoning,and getting through, any large organisation can be apprehensibly stressful. However, whenever it's been necessary to phone AXIS PPP I've always been very pleasantly,efficiently looked after.Stress free.I salute your company and your team's professionalism… Read Full Review

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★★★★☆

“Quick and efficient service ”

Written on: 25/03/2017 by Rayne281 (1 review written)

Delighted with the speed with which the telephone call was answered,with the interdepartmental communication and the efficiency of the team who then dealt with my queries… Read Full Review

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