AXA PPP Health Insurance Reviews - www.axappphealthcare.co.uk

Click here if this is your business
★★☆☆☆
2.4 / 5
230
38% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

Media Gallery for AXA PPP Health Insurance www.axappphealthcare.co.uk

AXA PPP Health Insurance www.axappphealthcare.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Unbelievably friendly, efficient and helpful ”

Written on: 25/06/2016 by igGorman455 (1 review written)

Having switched recently to AXA PPP Healthcare, I am very impressed by the quality of the staff on the phone and the simplicity of the claims process. Previous medical insurance firms have been surly, difficult and unhelpful, making me feel guilty about contacting them. Highly recommended… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very helpful and explained in full the answers to my...”

Written on: 25/06/2016 by Coleqe80 (1 review written)

Very helpful and explained in full the answers to my questions… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fast effective service ”

Written on: 25/06/2016 by 253Gilliam (1 review written)

Knowledgeable staff with no nonsense approach to customers. All information was given in a consise manner. Calls were handled efficiently and in a timely fashion… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“My son gets treatment he needs”

Written on: 24/06/2016 by Jackiek1 (1 review written)

Everyone who i spoke to on the fone today was so very helpful and thoughtful. Brilliant service… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Poor explaination”

Written on: 23/06/2016 by Armanii500 (1 review written)

the person I dealt with explained the process poorly and actions required. This caused an unnecessary delay. He did not explain I needed to create an account, find a message and provide approval. Having waited 5 weeks so far it seems another 6 week rule applies. Frustrating and poor service… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Friendly and efficient ”

Written on: 22/06/2016 by Stevocrain (1 review written)

Phoned to make a claim and everything was done in less than 5 minutes. Claim handlers was very friendly and efficient . She explained everything very clearly . Even booked my appointment with a specialist. Just so easily done . Brilliant… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“So very helpful”

Written on: 22/06/2016 by Clairena (1 review written)

Your staff have been so very helpful and kind at a very stressful time . Much appreciated… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Shoulder Injury ”

Written on: 22/06/2016 by Rees372 (1 review written)

Just started the process and so far everything has been quick, efficient and very helpful… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Talked to first point of call ”

Written on: 22/06/2016 by beGoodwin1978 (1 review written)

The person I talked to was very polite and helpful very happy thanks… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great ”

Written on: 22/06/2016 by AmariCopeland (1 review written)

I telephoned late in evening worried and not getting anywhere with. NHS. I described my condition and symptoms to the lady. She was calm collected empathetic and supportive and after listening to me assured me that AXA could help. She even was prepared to look for the specialists I had researched to see if they were on the AXA approved panel which three were… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Knowledgeable, kind, patient”

Written on: 20/06/2016 by RobertAshby44 (1 review written)

A very speedy and helpful service that was patient and kind. Very reassuring. Thank you!… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Thanks for confirmation”

Written on: 20/06/2016 by Humphreyjw286 (1 review written)

Called to advise of consultant appointment and agent noted date and confirmed it is covered … Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic Customer Service ”

Written on: 20/06/2016 by Cobyc438 (1 review written)

I'm going through a tough time and the lovely lady I spoke to was kind, considerate and empathetic whilst maintaining a fantastic level of customer service. I even received a bunch of flowers today to cheer me up and that personal touch is very much appreciated. It made my day. Thank you :-)… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Helpful and impressed”

Written on: 19/06/2016

Always a pleasure to deal with axa! Helpful concise and understanding with your problems. Been with them for many years now and always know il receive professional prompt service. Thankyou… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I never knew Health Insurance could be so Easy ”

Written on: 19/06/2016 by Thomson101 (1 review written)

Service is excellent and staff are always so helpful and efficient… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent customer service”

Written on: 18/06/2016 by Huberkp447 (1 review written)

Excellent customer service.Very friendly and understanding staffs.My claim was authorised even if i just started my health insurance through work benefit.Gave me options on how to send my docs when i was having difficulty doing it.How i wish i can meet the friendly people in their office.One thing i found negative was customer claim phone line is too busy and hard to get through especially near their closing time.I guess,lots of people are calling meaning that they have plenty customers because… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good ”

Written on: 18/06/2016 by Addisony93 (1 review written)

Good articulate staff… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“AXA PPP contact assessed. ”

Written on: 18/06/2016 by Colemangi121 (1 review written)

I had two contacts on successive days for relatively minor conditions. Both perspns to whom I spoke followed correct procedures in establishing my identity and eliciting relevant information. They were polite, knowledgeable and efficient. The business was transacted in a timely manner. I was very satisfied… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick approval given on my claim ”

Written on: 17/06/2016 by Hill296 (1 review written)

Needed pre approval for treatment very quick process… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Service ”

Written on: 17/06/2016 by O'Neilue368 (1 review written)

Just spoke to Zach he was so helpful and is taking over my case in regards to getting me an apportionment for my back with a orthopaedic surgeon for a MRI which has taken a massive stress off me… Read Full Review

Compare healthcare providers - Visit ActiveQuote.com
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
Compare Healthcare Providers with ActiveQuote.com