AXA PPP Health Insurance Reviews - www.axappphealthcare.co.uk

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★★★★☆
4.3 / 5
1421
85.6% of users recommend this
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  • Customer service

  • Value For Money

Media Gallery for AXA PPP Health Insurance www.axappphealthcare.co.uk

AXA PPP Health Insurance www.axappphealthcare.co.uk

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Latest Reviews

★★★★★

“Various procedures and operations ”

Written on: 19/09/2017 by MileyMaher212 (1 review written)

Over the past few years it seems my youth has caught up with me and I'm now paying the price. Having worked hard for years with little or no problem I thought I was invincible. By the time I reached 60 it'd caught up with me. Having health insurance was a sensible thing as I've lost count of the times I've used it. AXA PPP have been brilliant and are extremely helpfull. I've no complaints whatsoever… Read Full Review

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★★★★★

“Caring service ”

Written on: 18/09/2017 by Jazmin311 (1 review written)

I spoke to an advisor who was professional and caring and organised my claim fast and efficiently… Read Full Review

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★★★★★

“Fantastic Service ”

Written on: 17/09/2017 by Raegan278 (1 review written)

Always extremely helpful and hardly ever have to wait on the phone. Wonderful… Read Full Review

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★★★★☆

“Knee arthroscopy ”

Written on: 16/09/2017 by 431Pereira (1 review written)

Staff were extremely informative and helpful. They empathised and displayed flexibility. It did not simply feel like a tick box exercise. Information was communicated efficiently and clearly by text… Read Full Review

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★★★★★

“Excellent service and friendly helpful people”

Written on: 16/09/2017 by Bolton394 (1 review written)

Excellent service and friendly helpful people… Read Full Review

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★★★★★

“Fab service with no fuss ”

Written on: 16/09/2017 by KoleKerr (1 review written)

Previously insured with another major company through my husbands work scheme.....everything was a struggle and a fight so relieved when they moved it in August to AXA. I have already been agreed physio and had radio wave ablation procedure on my back....they were amazing. ..no fuss everything signed off immediately such a pleasure to deal with...the staff couldn't help you enough. ...thank you AXA… Read Full Review

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★★★★☆

“Good phone skills and trying to help and politeness ”

Written on: 16/09/2017 by axHoughton210 (1 review written)

Very good and polite able to help and advice on what you need… Read Full Review

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★★★★★

“Claudia claims team”

Written on: 15/09/2017 by 422Oliver (1 review written)

Spoke to Claudia in claims team and she was excellent. Very professional, personal and done her job to an excellent standard. Very happy with my dealings with axa today… Read Full Review

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★★★★☆

“Very efficient help from the agent”

Written on: 14/09/2017 by Nowmrgrumpy (1 review written)

The person who took the call was really helpful and very quickly put me at ease. She was very reassuring and willing to help me explain what help we needed. All in all a great service!… Read Full Review

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★★★★☆

“Super informative and put me at ease ”

Written on: 14/09/2017 by Busvjr01 (1 review written)

The people at the other end of the phone answer all questions no matter how silly they seem! They are all speak English as a first language so it really is like talking to a friend helping you through your tricky time. I have been a customer for half my life and would never consider leaving. Wonderful. Advisors are bright and cheerful with just the correct amount of respect… Read Full Review

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★★★★★

“The Rep was very helpful, courteous and efficient! ...”

Written on: 14/09/2017 by CheyenneRitchie5 (1 review written)

The Rep was very helpful, courteous and efficient! Thank you… Read Full Review

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★★★★★

“Initial phone contact”

Written on: 14/09/2017 by roHamilton271 (1 review written)

I have just called as my doctor has referred me to an orthopaedic consultant. The last on the phone was very helpful and is even arranging the appointment for me… Read Full Review

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★★★★★

“Very satisfied with the efficient service”

Written on: 13/09/2017 by TaraHumphrey (1 review written)

I was dealt with quickly and efficiently and was given my claim number by text within minutes… Read Full Review

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★★★★★

“Helpful and Straight”

Written on: 13/09/2017 by BraylonMcCracken242 (1 review written)

Axa staff are always very helpful and tell you straight and clear what your cover is Been a member for many years and never had any issue. Private healthcare is very expensive but with many options on cover we have managed to keep it and adjust accordingly Wouldn't want to be without it… Read Full Review

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★★★★★

“Aga”

Written on: 13/09/2017 by Adams188 (1 review written)

Nice staff and good advice… Read Full Review

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★★★★★

“Efficient effective service”

Written on: 12/09/2017 by DaltonStone (1 review written)

I have used AXA healthcare through work for musculoskeletal pain. They were so efficient and helpful in setting me up with the relevant practitioner. I still benefit from ongoing treatment and AXA keep me updated. Secondly on another matter they have offered advice on how to proceed through them if necessary. Always professional, polite and informative in any dealings I have had with the helpline… Read Full Review

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★★★★★

“Brilliant customer servise ”

Written on: 12/09/2017 by Kerrihine1 (1 review written)

Such a great service. The person I dealt with was willing go to above and beyond to help me make an appointment for my young son. Explained the process and what would happen next so I full understood. 5* Service thank you :)… Read Full Review

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★★★★★

“Excellent service ”

Written on: 11/09/2017 by Sunshine83 (1 review written)

I called AXA PPP healthcare today to be referred for a private consultation. The first gentleman I spoke to was extremely helpful, very well spoken and had a wonderful and calming phone manner. He then asked what my call was about, so that he could direct me to the correct department. I felt no sense of being rushed and felt like I was his first caller of the day (even though it was lunchtime) with the upbeat attitude that I was met with. Absolutely excellent service. Once I was transferred… Read Full Review

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★★★★★

“Excellent private medical insurance ”

Written on: 11/09/2017

Very helpful telepfone staff. Cover in place for (pre-authorised) aftercare physiotherapy, etc. Good choice of consultants and hospitals… Read Full Review

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★★★★★

“PEACE OF MIND”

Written on: 11/09/2017 by HKIni (1 review written)

Thank you for your professionalism, sensitivity. When one is faced with sudden acute illness, trying to cope with it and waiting for appointments, it was great to know that AXA takes the lead to activitate and approve appts and investigations in a timely manner… Read Full Review

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