De Dietrich DOD348 Reviews

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I am a kitchen retailer. I sold a De Dietrich oven to a customer in October 2008, it is only needed for the summer months as she has an AGA for winter use. On using the oven for the first time the glass cracked. Long story but essentially De Dietrich say the glass is only covered under warranty for one month from date of purchase. Almost 12 months later we are still fighting to get a spare part to repair this oven.
It is impossible to contact this company directly, the only numbers offered are for their spares agents. They are ex directory.
In order to post this review I have had to award one star in each category, that's higher than I would rate them, where's the minus button?
I will never buy any De Dietrich product again. You have been warned.

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A very expensive mistake. Bought this De Dietrich DOD348 for our new kitchen, after two years the elemnet blew, the door came loose. We had both fixed, they both went again after another year. I have come to the conclusion it is better to cut our losses and buy something else rather that keep paying to get it fixed.

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We moved house 6 years ago and inherited an immaculate and brand new looking fitted kitchen with all fitted De Dietrich appliances. Before long we found the product/ design faults and will not recommend anybody to choose this brand. The cooker hood regularly falls off onto the hob. Refitting it is such a performance as the 4 metal clips are too shallow. The vibration (when using the cooker hood) will loosen the grip and it would fall without any warning. The controls/knobs of the double oven (4 ...

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We have a De Dietrich DOD348 oven and an induction hob and are generally very satisfied, especially with the induction hob which is fabulous. When we bought the oven some years ago we had so many unresolved problems that eventually de Dietrich upgrade us to a brand new DOD348. The fan heater element in the main oven has now failed and I have purchased a replacement with the assurance from my dealer that it could be replaced fairly easily. This is obviously not the case and I now wait with fear a ...

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Where shall I start? The oven light went within 2 months, the oven temp. was appalling but then I found out eventually (as usual, after the guarantee ran out) that the fan had probably, NEVER worked. I had taken out domestic appliance insurance thankfully, but, no engineer could source the fan motor (the pyrolitic system also failed after two uses) I was fortunate, in that the insurance eventually (after months of wrangling) paid up. but what a waste of time, money and energy. don`t touch De ...

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We have now owned 2 De Dietrich ovens since 1998. Our next door neighbours also bought one in 1999 on our recommendation. In the first 5 years our neighbours and I were on first name terms with the engineers who came out to fix our ovens. Main problem was after using pyroclean the mother board would blow and oven would not work at all. We also had cracked oven knobs, glass door blew out - and other minor faults. After 5 years our ovens could not be repaired as they couldn't get hold of spare ...

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De Dietrich DOD348 - We purchased a new dod348 oven in February 2005. On Tuesday, May 25th, 2005 the main oven fan stopped working and the light would not go out. After contacting the people who fitted this oven we were given a number to ring, an appointment was made 2 days hence. On Thursday a man turned up to repair our oven, he declared he has never seen or worked on a De Dietrich oven before, does not know how to repair or dismantle this oven but from the description of faults will sort so ...