Asda Reviews - www.asda.co.uk

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Summary

Asda Online is now one of the largest Online Supermarkets for home shopping, at ReviewCentre we have reviews written by real consumers voicing there experience about Asda UK. So why not write about your opinion on www.asda.com, it could be anything from George at Asda, Asda car insurance or even Asda Jobs.
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Latest Reviews

“Never again”

Written on: 03/07/2015 by Surpentina (1 review written)

I ordered groceries for the first time - and decided to go with Asda as they advertise the best offers. Booked a delivery slot (which you pay for) and the order -scheduled between 8-10pm has not arrived at 11pm! Reading the rest of the reviews I have little hope that my actual order will meet adequate expectations. I will certainly repost if my delivery is poor - on top of the failure of Asda to deliver on time... If it ever arrives that is.. Definitely will not be using Asda again!!!… Read Full Review

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“Very disappointing”

Written on: 03/07/2015 by Gordon392 (1 review written)

Bought entire grocery shop online for the first time, and the results were: 3 eggs broken, out of 12 4 baguettes broken in half, out of four No lettuce delivered, and no substitute Several substituted items… Read Full Review

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“The worst shopping experience ever!”

Written on: 27/06/2015

I did visit Asda septonpark, Liverpool today. It is a stone through distance from my house. Now I am not surprised why peoples are moving from our favourate shopping centre Asda to Aldi. I took two packet of orange, both are stated on shelves any 2 for £2.50. But funny enough both came on till over £3. I called for help, A lady name June did come. But who are supposed to be HAPPY TO HELP, did start arguing with me that I saw the wrong price or took the wrong promotion. Because one of the… Read Full Review

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“every little helps”

Written on: 26/06/2015 by prince2000 (2 reviews written)

why is warburtons farm house bread 50p a loaf more expensive at coalville store than Tesco store at ashby de la zouch how can an item go up 50p over night come on asda get your act together… Read Full Review

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“Horrendous ”

Written on: 22/06/2015 by Anythinggoes (1 review written)

Had asda delivery for years never really had any problems only minor little ones,delivery came yesterday all the subs was missing which I were waiting for to use straight away, the rest of my shopping was covered in a tub of coleslaw which had burst and A six pint bottle milk split all over my carpet,rang customer services who were lovely they then rang me back to say they had been in touch with the store and that the manager would ring me back ,still waiting, sent another email today to… Read Full Review

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“Click & collect get home find items missing ”

Written on: 06/06/2015

First time doing clic & collect won't be doing that again! My order was placed online at 11.45pm on the Friday night so I assumed it would be packed for me early on the Saturday, (even though my pick up slot was from 6pm-8pm) because an early packing must mean ensuring your order has no missing items. I arrived at just after 6pm and the groceries were packed into the car and then the asda guy proceeded to tell me that there were unavailable items & it was manic in store, I'm assuming this… Read Full Review

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“Avoid at all costs!!”

Written on: 04/06/2015

I placed an order for next day delivery on 27/05/15, the order didn't arrive. I then contacted customer service to be told there had been a 48 hour delay (no apology) anyway 2 days later still no item. I rang again and was told a manager would ring with 2 hours, didn't happen. I then asked to speak to the complaints department who hung up on me twice! On the 1St July I rang to cancel my order as it clearly wasn't coming. I was told that the refund would be processed by the end of the day and I… Read Full Review

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“appalling customer service”

Written on: 03/06/2015 by Hahn33 (1 review written)

Having ordered a garden table and chair set, and paying the higher delivery price for a specific day (Saturday) for the items to be delivered between 7am-7pm, we duly arranged our day around someone being home at all times. By 8pm there was no sign of the delivery and the Yodel tracking hadn't been updated all day, but the Asda tracking said my item had been delivered. After roughly 15 minutes on hold, I spoke to an advisor who casually told me 'oh no, your order won't be delivered before… Read Full Review

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“Brought only half of my shopping and refused to refund”

Written on: 29/05/2015 by Oliverr29 (1 review written)

Poor customer services… Read Full Review

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“Terrible Customer Service - Buy from Asda at your own...”

Written on: 27/05/2015 by muatez (1 review written)

I purchased a BBQ online from ASDA George. Said it takes 2 to 3 hours to build. BBQ arrived and i started building it. 3 hours in and almost finished notice there was an important piece missing! Essential to its operation and safety! I called ASDA the next day to send me the missing piece ASAP as I needed the BBQ for a family gathering. They said i would have to wait 48 hours. Cut a long story short which included about 5 calls to customer services and an email to the CEO they want me to… Read Full Review

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“Online groceries poor quality of fruit and vegetables ”

Written on: 25/05/2015 by Burtonif1951 (1 review written)

The fresh fruit and vegetables were poor quality Most only had one day left on the sell by date ,disappointed as I had done full weeks shopping Had to bin a lot of it within days,grapes and bananas were thrown away the next day as had fungus on it. Will not be shopping online again … Read Full Review

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“asda home delivery”

Written on: 22/05/2015 by smithgraham48 (1 review written)

ive had several asda home deliveries genrally good. fresh food with sell by dates is a serious issue they are always and I mean always very short or eat same day this is wrong as we have a weeks shopping. this has happened every time. so now I have moved to another retailer. if asda get it right I will come back… Read Full Review

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“I wouldn't even give 1 star”

Written on: 19/05/2015 by Harrisub8 (1 review written)

I ordered my shopping for home delivery. For yesterday. I received 1/3 of my shopping. I complained as this isn't the first time but they did rectify it immediately previously. I was told someone would redeliever if not someone would call me back. Even the delivery driver tried calling the store but that was even a big ask of him. Then I said I would call as he seemed more interested in going for a fag! I had no call back so I called again they said someone would call me today. I waited… Read Full Review

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“donuts past date”

Written on: 17/05/2015 by mangetout2015 (1 review written)

My son purchased Donuts from Asda supermarket Strelley on 16/5/15, even though it shows best before date 17/5/15, donuts were gone off. I throw them away. This Asda supermarket was opened newly and already we are finding gone off food items. I don't feel like shopping in that place again… Read Full Review

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“Customer Service NO WAY”

Written on: 10/05/2015 by 405McNeill (1 review written)

I bought a pudding with a caramel centre, no caramel in it. Emailed ASDA to get a refund, they will not send out a voucher but expect me to make a 25 mile return trip to take the packing back and will not pay my expenses. No other supermarket expects you to do this. Will never shop there again!NO WAY… Read Full Review

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“Asda charging twice for online shopping stay clear of...”

Written on: 09/05/2015 by HelenaMoreno (1 review written)

We placed an order with asda online last Saturday. £140 worth. Order was delivered on Sunday. On Wednesday I happened to look at my online bank statement, saw that asda had taken £129 for our shopping but noticed there was an extra £140 that had been taken from someone that wasn't showing on my statement. I phoned my bank, they said asda had taken two payments and the £140 was pending will go back into my account within ten days. This is nothing more than complete theft! I phoned asda… Read Full Review

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“poor delivery and customer services”

Written on: 09/05/2015 by Alfonsor203 (1 review written)

Asda failed to deliver my goods on 5.5.15 between 8-10pm and marked it as "delivery rejected". i waited all evening and then contacted them and was told there was a delay and to kepp waiting until 11pm if they would call back! This call never came! I then spoke to them again on 6.5.15 and was told that i wasn't in to receive the goods or i had rejected it! LIE!! i was in all evening and no one rang my doorbell. She was rude and unhelpful and i asked to speak to the manager. She said… Read Full Review

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“TOOK MY MONEY WILL NOT RETURN - APPALLING SERVICE DO...”

Written on: 08/05/2015 by sarahccoventry (1 review written)

I placed an order online with Asda on 29/03/2015. This order was supposedly delivered. I was waiting near the door for the whole hour and never heard a knock- a card was posted through the door the request a re-scheduled delivery and to call the helpline. When I did I could hardly understand the person on the phone, and I was told that my order needed to be cancelled and then rescheduled. The money did not credit my account that week in order to re order again. I called back, I was advised that… Read Full Review

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“AVOID AVOID AVOID”

Written on: 08/05/2015 by Kevind378 (1 review written)

Customer service is appalling. Sat waiting for delivery within a 2hr slot....1 hrs 25 mins after slot time not arrived. Phoned customer service...no help at all....can only email to see where driver is and I 'should' get a call back within 2 hrs.....no return call. Phoned head office...the chocolate teapot party continues...no one to deal with complaints could only put me through to online customer services who were already holding the chocolate teapot trophy. WILL NEVER USE AGAIN. Asda… Read Full Review

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“BRILLIANT!”

Written on: 06/05/2015 by Blair476 (1 review written)

It's my 4th time ordering online from Asda. I have had no problems with them. I got my shopping brought into my flat today. Ok some days they do bring it into my flat and somedays they don't, but overall the drivers are very pleasant. It works out cheaper for me and being a student at university that matters. Thanks Asda!… Read Full Review

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