Written on: 13/06/2013
Guarantee only covered the thermostat in the Dove shower mixer bar - no other components of the shower assembly! Poor quality nylon fixing broke dropping the heavy shower head onto the the bath causing a crack on the surface. Customer service non compromising when I explained what happened and no discount on the replacement shower head!. Buy Triton product at your own risk and don’t expect satisfactory customer service if things go wrong!!! (read more)
Written on: 17/03/2013
We bought a Triton Aspirante power shower and had it installed by our plumber. Imeadiatly after it was connected to the water supply it began leaking. When we contacted the supplier,Plumbase, we were told we had to contact the manufacturer. They sent an engineer, he refused to even look at it as the plumbing deviated from Tritons instructions, they charged me £68. The plumber had taken the supply from the bath tap supplies, mainly because of the diffculty in providing a dedicated supply at... (read more)
Written on: 13/07/2012
i brought a triton shower on the 8/6/12 installed it in my nice new bathroom. when i turned it on for the first time i commitioned it like the book say's but it got boiling hot then went cold then boiling and so on. when i phoned them about it they kept emphisising on that if its not the shower i'l be charged £68 for the call out. i still booked the engineer who was ment to text me the day before when he was coming... he never so i phoned triton ..who was closed.. next day i called them... (read more)
Written on: 12/04/2012
I had a Triton shower installed in a newly built property around 2009. Since then it has broken down twice. On the first breakdown, the Triton engineer persuaded me to pay £49.75 for an extended warranty. Now that it has broken down for a second time, Triton have refused to repair the shower free of charge under the warranty, saying that the problem is due to scale in my water. They have refused to refund the warranty cost to me and are charging £120 for removing the limescale. This is... (read more)
Written on: 27/03/2012
We had a Triton T80si pumped shower installed by electricians around ten years ago. From the start the on/off switch kept sticking. Nice as he was, the Triton engineer couldn't work out why it kept sticking. Apparently, they'd never come across the problem before and couldn't reproduce it at their testing place. Unable to diagnose the fault he replaced the cover and it rectified the problem. I did take umbrage at the suggestion from Triton head office that it must have been the soap, shampoo... (read more)
Written on: 18/04/2011 by northengland (1 review written)
Less than 12 months old and it is clear to me, (and Triton design backroom staff?) that their has been a MAJOR design fault in that no matter how the remote/control panel is placed and secured the buttons are NOT waterproof therefore seepage soon renders the circuit board faulty as the conducting circuits rust/corrode and short out. A Triton (sub contractor) engineer has already been twice and when my email with photos of the fault arrives at Triton customer service and is actioned I trust... (read more)
Written on: 01/03/2011
Easy enough to fit as it was a Triton replacement. I installed a tank in the loft just above the shower which was also easy. Turned the shower on expecting some noise after all it is a pump but wow.....these things are very noisy and the water power from the handset is pretty feeble. I could not recommend this shower because of these two factors and if customer service reviews are anything to go by how the heck is this company still trading? Overall very disappointing. (read more)
Written on: 07/12/2010 by Hep 10 (1 review written)
I bought the Triton T300si mainly because the remote pack with all the electrical bits and pump were situated outside the bathroom so increasing the safety aspect. However my electrician could not get the shower to work and spent a whole day trying everything possible. After spending £6.00 ringing Triton 0844 no.an engineer came out and replaced Printed Circuit Board, a factory mistabke. I wrote to Triton to ask for compensation for my electrican's time but they would not and a weak apology... (read more)
Written on: 07/10/2010
cut to chase ! a)TRITON's or is it TRY IT ON's warranty on shower isnt worth paper printed on !
b)can always blame fault on pressure or your using your shower to much DUH! c)told Tritons plumber to leave shower alone because cost of new release valve fitted was £94 (cost of shower £65 b&Q sale)he left.. then i had to call him back because he had forgotten to TITON the pipe and flooded our dining room .
d)aftercare service big ZERO!
E)TRITON... (read more)
Written on: 05/10/2010
We bought a triton shower in October 2006 and within the warranty period it developed a fault with the on/off switch which was repaired free of charge. We were told it was very unusual and we were just unlucky.A year later the same fault occurred but the part was well out of warranty so we were charged £100 to get it replaced.
The customer service was curt to say the least. Since then another fault has developed with the thermostat and we are expected to pay another £100.We were told it was... (read more)
Written on: 08/06/2010
6 weeks ago i fitted a second handtriton t80si 9.5Kw and after looking at a vast range of new and second showers i really have to agree with the review , spares are a doddle to get and low flow/noise is really to do with the installer ,very happy with this product .
P.S. i'm a electrician and have seen some real horror D.I.Y. installations (read more)
Written on: 14/05/2010
I bought a triton T80si 10.5kw unit as a replacement for a Mira. When installed the unit did not fully heat the water and also the pressure was much lower than my previous shower. I therefore returned it to the shop where I purchased it from and was given a replacement. Following the replacement units installation the hot water did heat up however to a lower than expected temperature and agin with much reduced pressure. I feel really let down by this produce as I thought I was upgrading my... (read more)
Written on: 03/05/2010
The T80Si is one of the worst showers available. It is very noisy, when it is being used we can hear it from any room in the house. It has such a low pressure output you would be lucky if you can even get clean from it.
I am a Master Carpenter/Joiner & Electrical Engineer with a substantial knowledge in Plumbing.
I have not come across a shower of such poor quality as this and would highly recommend avoiding this model. (read more)
Written on: 06/11/2009
I thought I was getting a good deal when I paid £128 for a Triton rapide 4 Plus shower. After 8 months the Pressure Relief Value blew. £10 to replace a very small piece of plastic + a quote of £50 to fit and guess what not covered by the guarantee. At just over 2 year mark and out of guarantee the Power PCB went. It cost over £100 to replace. The electrition cheerfully told me that this was typical of this model. The Pressure Relief Value has just blown again (3 year old). Steer... (read more)
Written on: 04/07/2009 by bobdraper
Possible to have a nice shower with the Triton T80Si 9.5kw when it works.
Don't know what people mentioning noise are on about. (read more)
Written on: 27/04/2009 by FedUpWithFreemans
Love it! We live at the end of the water supply line, so every time new houses are built in our area we lose yet more precious pressure. We've gone through 4 showers in 5 years - none of them better than the last, until shower number 5, the Triton T80si 9.5kw. Being a pumped shower we were advised there would be noise but it isn't deafening or obscene. We had ours installed by a professional plumber [this time] and would strongly recommend this to anyone where the installation involves a... (read more)
Written on: 06/04/2009
bought this cos of low water pressure, it was poor from the start. Poor feed and output parts broke constantly triton are hell to deal with and there parts are very expensive. In short wont use again! (read more)
Written on: 07/06/2008
I replaced an older Triton with the T80si about three years ago and am completely happy with it. I don't understand the comments about noise (just been to check!) and when it is running you can't hear the shower above the noise of the water landing in the bath - and that in turn would be less than the extractor fan if it was switched on in the bathroom! I chose it because the price was so good and also because I knew the installation would be simplest replacing like for like.
If I was... (read more)
Written on: 07/04/2008
The council refurbed my flat which included a new shower (the t80si) my original shower, the T90 was perfect (very powerful jet and not noisy) the same cannot be said for the T80si
I am very disappointed. (read more)
Written on: 10/03/2008
I bought Triton as I thought it was a recognised make. There was no warning the unit would be noisy, had I been aware of this I would have looked at an alternative method. Pressure head is 0.15 Bar (1.5meters) I thought with the addition of a pump this would have given a much better pressure. (read more)
Written on: 27/06/2005 by VirginiaS (2 reviews written)
Triton T80Si 9.5kw - Given a choice of about 3 or 4 products by my plumber 2 years ago, I chose Triton as it was a brand I had heard of.
I have never been satisfied with the shower head, which is far too heavy to hold when manipulating it to wash my hair. If I just stand beneath the shower the water spray alone is not forceful enough to penetrate my hair, let alone wash out the shampoo. I live on the first floor and the water comes from the cold inlet so it should not be a pressure... (read more)
Written on: 15/08/2004 by tomcunningham (1 review written)
As a plumber and a member of the Guild of Master Craftsmen, I fit Triton showers regularly and recommend them to all my clients. For the price.., roughly around £120..Sometimes a lot cheaper in end of season sales! They're superb value for money. I've fitted Mira Sports showers with 10.5kW ratings that are no better then these little crackers! Obviously, the Mira series are still excellent quality but if you look at a Mira Sport at around £240.. and compare it to the Triton at HALF THAT... (read more)
As rated by real users