Escentual Reviews - www.escentual.com

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Latest Reviews

“Extremely poor service. Do not use!!!”

Written on: 23/02/2014 by Connie118 (1 review written)

Ordered 3 items, a guerlain eyeshadow which was broken when I received it. A dior eyeshadow brush and a dior eyebrow pencil. Advised Escentual of the faulty item and they pushed the idea on me to accept a replacement which I accepted but I also advised that I was returned both dior items as they were unsuitable. I posted all 3 items back, all in the condition that they were received but I received an email from escentual that they would not be refunding me for the dior items as they said the… Read Full Review

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“Not fair ”

Written on: 13/02/2014 by anneta124 (1 review written)

I have been a huge fan of Escentual and purchased lots of wonderful things from there. They had the best prices. So for couple of days had some perfumes in by shopping bag waiting until my paycheck comes in. Yesterday, The total with my pretty pennies and my 10% discount code was about 167, so today i get online to purchase my things and the total is 206. I didn't understand and started checking other things in my wish list they all went up as well. One perfume went up by 14 pounds. All… Read Full Review

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“It is always a pleasure to buy from Escentual. I have...”

Written on: 29/01/2014 by ijerolim (1 review written)

It is always a pleasure to buy from Escentual. I have very pleasant experiences ordering and communicating with their customer service. Great delivery, solving problems very fast and kind, great products. I would (and already have) recomend Escentual to my friends… Read Full Review

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“Nice”

Written on: 18/01/2014

Very satisfied with delivery period, service, product quality. Oh, and i am from croatia… Read Full Review

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“Fantastic service and great prices”

Written on: 09/01/2014

I found the difficult to find Dunhill Edition on this site. Order arrived very nicely packaged and it was nicely gift wrapped too. I am impressed with the service and I have subsequently have ordered again. I am also about to place a further order… Read Full Review

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“Great service, great price”

Written on: 04/01/2014 by Bradoski (1 review written)

Amazed at the speed my perfume arrived. Very well packaged, lovely price about £30 cheaper than my local shop. My first time ordering from Escentual, pleased with results… Read Full Review

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“i meant to place this review last year at christmas time,”

Written on: 06/12/2013

i meant to add this review last Christmas , but hey its Christmas time again so useful for other people ordering. I ordered from you guys about 4 days before Christmas and item arrived next day. I hadn't ordered till 3pm as well so was amazed at the brilliant service, why cant all web seller be as good as you… Read Full Review

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“Fantastic Service!”

Written on: 28/11/2013 by andLou123 (1 review written)

Thank you so much for such a wonderful service. Ordered gift set for my husband on Tuesday and its just arrived (Thursday). Delivery was free, price was amazingly competitive. Overall, I am delighted. Laura Middleton… Read Full Review

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“Great prices, free delivery and a free gift”

Written on: 25/11/2013 by jhsand (1 review written)

Found Escentual by accident as I was looking for a fragrance that was out of stock everywhere else. Saw it as being available, ordered 2 bottles and then saw that I would get a free gift (very nice weekend bag) and free 2-day delivery. Great communication regarding progress of the order and it arrived today, as promised and exactly as ordered. Very slick transaction with nothing but praise for Escentual… Read Full Review

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“Excellent site!”

Written on: 20/11/2013 by asdm (1 review written)

I just wanted to find a site that I could be assured the product's were genuine,I have now bought two bottle's of fragrance's from this site....Carolina Herrera 212 vip and Thierry Mugler angel men and I'm well pleased! The product's are genuine and the price is a lot better than the high street shop's and if you order over £30 pound you get two day delivery service for free which arrive's on time! The customer service is great… Read Full Review

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“Great Service”

Written on: 18/11/2013 by lj284 (1 review written)

Just found this website following recommendation from a friend. The prices are great and the service is first class. Will definitely use and recommend you again… Read Full Review

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“WOW Professional Prompt Service”

Written on: 06/11/2013 by janedwards18 (0 reviews written)

I don't usually have the inclination to write a review on online shopping companies, but I feel the service provided by Escentual.com is so good that I have to tell people about it. I was so pleased I even wrote to them straight away to thank them. I have little faith in buying online, but my experience on this occasion was amazing and has restored my faith somewhat. I ordered Marc Jacobs Daisy EDT on a Monday and received it on the Wednesday morning - and delivery was free. I opted for the… Read Full Review

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“The best service I have ever had”

Written on: 04/11/2013

From logging in to delivery the service was exceptional, the ease of ordering was superb and the delivery service out of this world. Not only did the purchase arrive befor the date given but I received an email when it was dispatched, when it arrived in the delivery centre, when it had been loaded on the van and when it had been delivered. Very impressed indeed, what a lovely change. Cannot think of anything bad about the purchasing experience and the product was as perfect as it usually is… Read Full Review

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“Happy customer”

Written on: 01/11/2013

Escentual's range of quality products at a discount price, with free delivery makes shopping so easy. I'll be back and will also recommend you to others… Read Full Review

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“Fantastic ”

Written on: 30/10/2013 by LunarEclipse (2 reviews written)

Have used this site for many years now and haven't found anything to beat it. Excellent choice, great prices, easy to use web-site, fast delivery (even to the north of Scotland!) and unlike many other on-line retailers there are no stupid, excessive and totally unnecessary extra delivery charges due to my location. The Beauty Edit is really helpful and it is the only site I have found which stocks so many `niche' perfumes at affordable prices. It is my first choice for fragrance and also… Read Full Review

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“Great products, excellent service”

Written on: 29/10/2013

Looked almost too good to be true, but everything was great: beautiful website, quick delivery, nice packaging, excellent products. Highly recommended! … Read Full Review

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“the worst service ever”

Written on: 28/10/2013

the worst service ever.... never again… Read Full Review

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“Service”

Written on: 23/10/2013

Items well packaged and swiftly dispatched. Would use again… Read Full Review

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“Great Deals Available”

Written on: 18/10/2013

I have used this perfume for some years now but found it was getting expensive in the shops so using Escentual not only saves me money but also provides an excellent service. Have recommended this service to my two daughters who like me adore perfume. Nothing to dislike. … Read Full Review

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“Clarins gentle foaming cleanser with Shea butter”

Written on: 17/10/2013 by katrinagurnett (1 review written)

I love this product. It makes skin feel clean without feeling tight. After, skin feels really soft and smooth. I use it twice daily on my face and neck and having been using it for years… Read Full Review

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