Jetline Travel Reviews

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★★☆☆☆
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★★★★☆

“Icelandic quick break”

Written on: 01/07/2014 by Fallonet200 (1 review written)

Never having went on holiday with Jetline before we were a bit wary. But the holiday was fab smooth sailing through at the airports pick up was hassle free. The hotel was well situated and very nice the staff couldnt have been more helpful. The trips we had organised again went without a hitch. All in all it was a very pleasent and relaxing experience, even thought we were getting in lots of sightseeing and barely stopped. I would use Jetline again and have now issues recommending them to a… Read Full Review

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★★★★☆

“very helpful”

Written on: 18/06/2014 by Dahliaw169 (1 review written)

No complaints here. We booked a mini break to Iceland through Secret Escapes and the booking came through Jetline holidays. After placing our booking we were contacted by Jetline who offered to change our flights to a much better time of day to maximise our time away. I thought this really considerate and they were very helpful in helping make sure we had the best deal to suit us. The flights were budget airline but no complaints the plane was clean and relatively comfortable, and the internal… Read Full Review

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★★★★☆

“Great Holiday.”

Written on: 08/03/2014 by Ginaloustar (1 review written)

I booked an all inclusive holiday to Puerto de la Cruz through icelolly.com on the deal of the day, only realising that the company I was dealing with were JT Travel after making payment. I came on here and read the reviews and felt sick, so many bad experiences had been had. My experience of them is brilliant. I dealt with Sunny and Sheldon both were polite and helpful. All documentation for flights, hotel and transfers were through within 12 hours of booking. We set off on Feb 23rd, where… Read Full Review

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★★★★☆

“Worst fears Allayed!”

Written on: 06/06/2013 by amazon3 (1 review written)

We booked with Jetline Cruises for the Azamara Quest Monaco Grand Prix cruise. We were a party of 8 and Derren handled all our booking details and we couldn't say we were disappointed with anything. All matters were managed correctly and when one of our party cancelled, they even managed to give a partial refund on the deposit. We booked (and stayed in) the Westminster hotel in Nice and all was as it should have been. Great Grand Prix tickets in the grandstand, all included. Exactly what… Read Full Review

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★★★★☆

“The Jetline Travel truth!”

Written on: 02/06/2013

Booked with them last year and was really worried about everything after reading the reviews. Last year my e tickets wasn't sent I had to ring a few days before I was flying and get the tickets emailed which was a bit of a pain! But all in all the holiday was okay, hotel was as described and really enjoyed the location. Booked through icelolly.com again this year only to realise Jetline had the best offers again....the best offers by far! So I thought why not! I booked, all okay..... they did… Read Full Review

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Janeyjacobson12's Comment

Written on: 05/06/2013

good to see that you make up your own reviews jetline

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Jetmk's Comment

Written on: 06/06/2013

Dear Janeyjacobson12

This review was not wriiten by anyone working for Jetline Travel Limited.

Furthermore, we object to the comment regarding the 'trick' about seat prices and why on earth would a travel company write something like that about themselves??

Thank you to the person who posted the original review - we appreciate that you can see we are good value for money. However, should you wish to discuss what happened during the booking process, please don't hesitate to contact us.

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★★★★☆

“Absolutely professional and friendly”

Written on: 08/08/2012 by collen (1 review written)

I use a lot of travel agents for late bargain holidays, however, I found Jetline Travel to be really helpful and gave me the best price. I had to call them several times to discuss my options they were very professional and in the end I got the holiday that I wanted… Read Full Review

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★★★★☆

“Jetline Travel Ideal for the Seasoned Traveller!”

Written on: 02/06/2012 by Pollyp40 (1 review written)

After booking my holiday I read reviews on Jetline Travel and was worried that we would have problems. They do act as agents only and if you want a rep on site etc maybe you should spend more and book with a company which has a rep - effectively a hand holding service. Our holiday documents arrived in a timely fashion. All flight details were forwarded. On arriving at the airport we were allocated a coach which took us to our accommodation. The accommodation and resort were as desribed… Read Full Review

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Robbie1922's Response to Pollyp40's Review

Written on: 13/06/2012

this is not correct
they do not act as "agents only"
they will TELL YOU that they act as "agents only" so they can avoid the responsibilities of being the ATOL holder, so when you have a hideous experience, they will say "we are only agents; you need to speak to the airline/hotel/ground handlers etc (anyone but us!)
They "package" an easy jet or ryanair or whatever flight with a hotel room. As soon as a flight seat (on ANY airline - even a budget airline) is "packaged" by the holiday supplier with any one other element (ie hotel room)
THIS MAKES THEM THE ATOL HOLDER
If they do not take responsibility, you should report them to ABTA or even better, your local trading standards office (www.tradingstandards.gov.uk)

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★★★★☆

“Cruise and stay in Athens”

Written on: 15/12/2011 by annepucknell (1 review written)

I had read reviews about this company and so when it came to book a holiday I made sure I had covered all services in detail. The rep I dealt with was extremely helpful and efficient nothing was too much trouble.. All documentation arrived well in time before travel and the flights, transfers and hotel in Athens was extremely good with excellent service from all concerned. The cruise was aboard the Cunard (Queen Victoria) and that is another story which includes missed destinations and the… Read Full Review

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★★★★☆

“excellent cruise holiday”

Written on: 17/11/2011 by carol01 (1 review written)

Booked a cruise on Celebrity Equinox with Jetline. The lady in admin was very helpful, phoning me back on two occassions to save me hanging on. We got the cruise for a very good price. She arranged flights from Liverpool with Eazyjet which included 20kg luggage allowance. We hadn't travelled with a budget airline before but the flights were on time and ok for the short 2hr flight. We paid extra for transfers and the taxi was waiting for us as we walked out of thr airport and picked us up at the… Read Full Review

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★★★★☆

“A nice holiday experience....a lucky one perhaps”

Written on: 03/11/2011 by alanh1966 (1 review written)

Recently booked a holiday with Jetline to Corfu which we went on in October. We didnt have same issues as some others listed here and if we had checked first we might have had second thoughts about booking it in the first place. We did have to pay extra for transfers and baggage on plane but I think this is the norm with most companies. I called a few other companies before booking and the price always shifted which was very strange apparently flight seats sold out or rooms gone and system… Read Full Review

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★★★★☆

“Booked cheap holiday to Bodrum. Should have travelled...”

Written on: 27/04/2010

Booked cheap holiday to Bodrum. Should have travelled on Sat 17th, didnt because of Volcanic cloud.Contacted by phone on Mon 19th received two further calls during last week. Appreciated the assistance during a very trying yime. Didnt get the holiday but at least I was stuck at home, better than a foreign airport. Will book with them again CH… Read Full Review

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★★★★☆

“We had heard some negative feedback from certain blogs...”

Written on: 28/01/2010

We had heard some negative feedback from certain blogs & websites, but price was unbeatable to put simply, I booked with someone called 'Maria', I felt I had had the best sort of service from her as she was very knowledgable, and we actually went with her recommendations because she checked the hotels' feed back (palm Wings in Bodrum) on tripadvisor for us. We are now looking forward to our holiday in May excitedly- the only negative aspect is that we were not told that it would take 7-10 days… Read Full Review

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★★★★☆

“We have used this company 3 times now and found all...”

Written on: 22/02/2008 by Imscots (1 review written)

We have used this company 3 times now and found all the staff most helpful, even when we were bartering with them for further discounts (well we are Scots). Always helpful and we got the holiday we wanted at a price to suit. So far every holiday has been hassle free, so would recommend them… Read Full Review

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★★★★☆

“I didn't read these reviews before I booked...”

Written on: 23/03/2011

I didn't read these reviews before I booked (fortunately), but have now just booked my 4th cruise through them. I have had some really great deals with them and never been unfortunate enough to suffer the poor service that some reviewers have had; I would say though that perhaps communication could be a little faster on occasion (that would be my only negative point. Overall very satisfied, but I am a seasons traveller and don't need my hand held at every step of the way… Read Full Review

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★★★★☆

“My husband and I booked to go on a Nile Cruise, then...”

Written on: 15/02/2011

My husband and I booked to go on a Nile Cruise, then the uprising started so our cruise was cancelled but as our carriers were easyjet who were still flying to Luxor as normal were only offering an alternative destination or a voucher valid up to one year for the amount spent so we decided to cancel. I spoke to Adam who was very helpful and called me when he said he would and assured me the money for the cruise would be in my bank account within a few days.(which it was) I can only say my… Read Full Review

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★★★★☆

“I booked my last cruise holiday with Max and througly...”

Written on: 04/12/2010

I booked my last cruise holiday with Max and througly enjoyed it. He is very knowledgable and the extras he offered made a significant difference to the holiday. I will not hesitate to book with them again… Read Full Review

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★★★★☆

“We flew from Heath Row to Toronto for 3 nights in...”

Written on: 13/10/2010

We flew from Heath Row to Toronto for 3 nights in Marriott Hotel and had a day trip to Niagra Falls included. Then flew to NY to sail home on Queen Mary. This trip was very good value and we have no complaints. We would not hesitate to book with Jetline again… Read Full Review

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★★★★☆

“Having read many of the reviews I was very concerned...”

Written on: 18/09/2010

Having read many of the reviews I was very concerned but feel I should put in my "two-bob's worth"...probably out of relief that everything went so well! After booking our family holiday to the Aquis Hotel in Corfu back in April, I had wanted to add on our step-son onto the booking and found it quite difficult to get through. I must say that until that time I had found the salesman that initially took our booking down really helpful and knowledgable, despite the fact that one could tell he had… Read Full Review

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★★★★☆

“I recently booked a holiday with Jetline to goto Costa...”

Written on: 22/06/2010

I recently booked a holiday with Jetline to goto Costa Brava. Called many companies and none of them seemed to be able to give me the holiday for the advertised price so I ended up booking this one. Recieved etickets as agreed and holiday was as expected and enjoyed a nice four days in the sun… Read Full Review

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★★★★☆

“I recently booked a holiday through this company which...”

Written on: 15/06/2010 by philiprobertson (1 review written)

I recently booked a holiday through this company which I found on a website called Ice Lolly. The holiday was to Turkey to a hotel called Marmaris Palace. We travelled on 24/05. Before travelling we hadnt had our tickets and were a little concerned so we called through. We had to call 3 or 4 times before getting through and were informed that the tickets would be sent out before we travelled and the delay was due to the supplier for the flights not forwarding the tickets on. We did recieve… Read Full Review

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