Jetline Travel Reviews

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★★☆☆☆
1.9 / 5
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★☆☆☆☆

“Why ?”

Written on: 09/08/2014 by Visibomb (1 review written)

We booked a cruise through the daily mail travel in October 2013. The cruise which included 2 nights in Rome was for 23/07/14 , we had not received our travel documents by the beginning of July , so I had to phone a couple of times. We received the documents on 14/07/14 a week before we were going on out holiday. At this stage my husband and I were already in different countries, and communication wasn't easy. However when my husband read the documents , our travel home after our cruise didn't… Read Full Review

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★☆☆☆☆

“No Accomodation PULA”

Written on: 24/07/2014 by paulgibson250808 (1 review written)

Jetline left us standed in PULA Croatia as they failed to provide us with a local contact for the accomodation. The Voucher they provided only gas an address which turned out to be the local supplier UNILINE who were closed as we arrived at 23:00 on a Saturday. After much upset we found a hotel to stay for the night and managed the next day to sort out the accomodation ourselves. Upon return Jetline refused to take resposibilty for what happened even telling me i should have called them, i did… Read Full Review

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★☆☆☆☆

“dont use jt holidays or jet line”

Written on: 25/06/2014 by keith750 (1 review written)

I only got my hotel and transport vouchers 1 hr before I was leaving for the air port. I up graded room from them to a garden view and double bed. but ended up with none. liars and very unhelpful. also the return flight was a different time the when I was told over the phone. ended up, from 12 pm to 10.30 pm hanging a round the hotel with no room. flight was 2.20 am in the morning. I got home the next day at 6 30 am… Read Full Review

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★☆☆☆☆

“Liars and very very unprofessional”

Written on: 28/05/2014 by Masitar (1 review written)

As with other complaints all individuals with strong Indian accent with European first names ? What they sell and what you get charged for does not qualify for anything apart from lies and deceipt from people you cannot track down and who are totally unaccountable Wife booked 4 day break in Barcelona to enjoy a bit of city culture without the hassle of driving , we get a budget hotel in an industrial zone 22.5 mls from Barcelona , despite numerous calls to charge numbers to get accommodation… Read Full Review

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★☆☆☆☆

“Jetline Travel ”

Written on: 18/04/2014 by kkStrong1970 (1 review written)

I called Jetline Travel to book an Easter holiday for my wife and I. I spoke to an advisor with a very strong Indian accent. Although the company is registered to an address in London I think they are actually using Indian call centres. He found the holiday we wanted and the price was acceptable. I gave him my credit card details and he  went off to book the holiday. He then called me back to say that the flight we wanted was fully booked. Instead he found another flight but, I think… Read Full Review

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★☆☆☆☆

“Simply avoid them”

Written on: 27/03/2014

I booked a holiday for my husbands birthday to see the Northern Lights. I booked through Secret Escapes whom I later found out used Jetline Holidays, what a disaster. Within days Jetline had come back to me saying they needed to change the dates, I refused so they agreed to leave it how it was ! A few days later they called to say they needed to change the airport, I refused so they agreed to leave it the same ! A few days later they rung to say they didn't have room at the hotel and could we… Read Full Review

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★☆☆☆☆

“Just dont.”

Written on: 24/03/2014 by AbigayleDuggan (1 review written)

Booked a holiday to Majorca in 2012. I should have read the reviews here first.... Turned up at the hotel to find that the booking had not been accepted as the hotel was full. I called Jetline travel and waited for HOURS whilst they tried to find another hotel which they couldn't. In the end, they said there was nothing they could do, leaving me stranded without a hotel for the night.... I had to call my parents, who had to go on Expedia to book the very hotel I was meant to be staying in… Read Full Review

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★☆☆☆☆

“Fined by ABTA”

Written on: 18/02/2014

We booked a 3 day break to Portugal with Clearsky a Jetline trading company. We were told that the published deal price had gone up due to our preferred travel dates. When we checked this out it was untrue. We were overcharged 30% more. We tried to resolve this before traveling, during our time there and since. To date we have had no response form the company. We reported the facts to ABTA who have confirmed that the company breached their code of conduct and that they have been fined for doing… Read Full Review

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★☆☆☆☆

“ABSOLUTELY DIABOLICAL COMPANY”

Written on: 27/01/2014

THIS IS UNDOUBTEDLY THE WORST COMPANY I EVER HAVE EVER DEALT WITH IN 48 YEARS OF LIFE!-SAW A GREAT DEAL ONLINE GUY TOOK ALL DETAILS TOLD ME IT WAS THERE AND BOOKED EVEN TOOK MY PARTNERS CREDIT CARD DETAILS? 10 MINS LATER PHONES BACK SAYING NOT AVAILABLE WENT THROUGH NUMEROUS ACCOMMODATION CHOICES BUT COULDN'T MEET MY EXACT REQUIREMENTS OF DATES SO SAID OK FORGET IT ALL NOT HAPPY........GUY FROM INDIAN CALL CENTRE CALLS ME BACK FOUR TIMES IN THE END HE WEARS ME DOWN BEFORE I BOOK FLIGHTS ONLY… Read Full Review

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★☆☆☆☆

“Extortionate rate for transfers”

Written on: 31/12/2013

I booked a holiday with dealofthedayholidays.com which I think are otherwise known as Jetline Travel (according to their website) and was charged £64 for a return journey for two from airport to Caleta de Fuste resort. I could have got the same transfer for £12 from resort hoppa - when I came home I complained and this is the response I got. "Let me clarify that we deal with our suppliers & the charges you paid that has been offered by our supplier. Charges of transfers may vary from… Read Full Review

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★☆☆☆☆

“FALSE PRICING”

Written on: 02/11/2013 by yours (1 review written)

Website stated 1 bed apt for 4 people for £649, but processed wouldn't confirm online. Phoned and was told 4 people required 2 bed at £1265 or 1 bed for 2 people at £999. Accommodation for £649 unavailable....why on website then?? Booked with Hotels4u 1 bed for 4 people for £650. Don't believe what you read on their website, the price INCREASES!!!… Read Full Review

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★☆☆☆☆

“I Cancelled My Credit Card Before I Got Ripped OFF”

Written on: 01/11/2013

I booked a short break with Secret Escapes only to find their heavily affiliated with Jetline Travel and Travelnow.com.. Expedia,inc owns and shares the same internet ssl certificate with travelnow.com, definitely confirming their ownerships. I was gobsmacked to find that Expedia,inc owns this company. They boast to be the worlds largest travel company and have the most jurassic website iv'e ever seen for a fat wallet corp, take a look if you don't believe me: http://www.expediainc.com/ After… Read Full Review

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★☆☆☆☆

“DO NOT BOOK WITH THIS COMPANY. AVOID”

Written on: 23/10/2013 by aston15 (2 reviews written)

Please, please, please from the bottom of my heart DO NOT entertain using this company for booking your holiday. I booked a surprise trip to Rome for my girlfriend but within a few of hours of booking I realised I had made an error with the dates and had to cancel it. Firstly during my experience of booking the holiday the price on Ice lolly soon became a distant memory as the price just keep getting higher and higher as all of the random charges kept getting added. Once I finally agreed… Read Full Review

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★☆☆☆☆

“One big mess ”

Written on: 03/10/2013

I phoned jetliner for a holiday it came in at 913 I agreed to this 15mins later they phone me to say the price had gone up by £60 So I said no thanks I don't won't the holiday to my surprise He phoned me back six times and ask if I would pick another hotel I said no thank he then phoned me again and said he had booked the holiday On the the price he give me first I was mad as he'll as I told him not to book I am fight for my money back as I booked with another company the same night So… Read Full Review

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Warship's Comment

Written on: 08/10/2013

as i stated in my last comments thanks to all the people that wrote in about jetline .Sorry you have had problems with this company but you have saved me going through the same ordeal .

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★☆☆☆☆

“Rubbish scammers”

Written on: 11/09/2013 by Hackedoffagain (1 review written)

Watch the price increase when you book .....they tried to add on a check in fee per person, never get back to you , never call back and don't send your travel docs until the last minute .....use them at your peril ....AVOID AT ALL COSTS If I could leave minus 5 Stars I would .......take note jetliner if you are reading this… Read Full Review

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★☆☆☆☆

“Holiday to crete ”

Written on: 02/09/2013 by Worried123 (1 review written)

I am due to travel to crete on the 12 sept. so far no travel accommodation vouchers have arrived. I can not get through to admin and keep being given telephone numbers with no one at the other end. Disgusting. Too stressful to use them I cannot see us having a hotel when we get there… Read Full Review

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★☆☆☆☆

“Liars/ untrustworthy!”

Written on: 16/08/2013

Whatever they say or u book, get it in writing! absolute two faced liars! Tell u one thing and its another then they call u the liar!… Read Full Review

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★☆☆☆☆

“Not so Deal of the Day”

Written on: 15/08/2013

We booked a holiday last night, just for a week to Egypt, Deal of the day were cheapest, quoted £914 for 2, then when he gave us flight times, it was only 6 days. He then changed flights to 7 days, total went up to £988, I paid on my credit card and they said call you back in 15 mins with confirmation code. Guess what the holiday is booked and no flights avaliable, so we have to go with Easy jet, more add ons total now £1,140, really not happy, his manager called back there are now even… Read Full Review

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★☆☆☆☆

“DO NOT USE!!!”

Written on: 11/08/2013 by Kazard (1 review written)

This company totally mislead and lie we originally saw a holiday at Christmas with them to Portugal with 14 people, after booking and paying the deposits they put the price up and after 2weeks of stress and arguing with them we have decided to try and get our money back with our credit card company! Do not get taken in by their low prices advertised!!… Read Full Review

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★☆☆☆☆

“DO NOT USE!”

Written on: 09/08/2013 by hannahw89 (1 review written)

DO NOT USE JETLINE TRAVEL! I have booked my holiday with them and am due to go on wednesday and in all honesty I think the holiday will be great but my experience with Jetline has been awful. There have been a string of problems but most notably they have charged me for transfers which I didn't ask for, want or agree to and are now refusing to cancel them or refund me any money. After numerous phone calls they are now trying to tell me they never actually charged me for them to start with and… Read Full Review

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