Comet Reviews

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Comet
1.1 stars
Average rating for this product is: 1.1 out of 5

From 6 ratings and 158 reviews

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Summary

Comet is a high street shops where you can buy almost anything, Comet Electrical offers laptops, dishwashers all the way to an iPod or even an iron! Are you a comet customer looking for the latest comet clearance, why not write a review to tell others about your experience?

Average Ratings for Comet

  • Quality of service0.9 stars
  • Layout of shop1.9 stars
  • Value for Money1.5 stars
  • Reviewer Ratings1 stars
  • Overall Rating1.1 stars

158 Reviews For Comet

  • Guest 6th Nov 2009

    Reviewer rating: 1 stars


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    Bought a Laptop with Vista Home Premium and was told by staff that when Windows 7 came out I could pick up a free copy from any store.
    When it came to collecting my free Windows 7 was told by the store manager to apply on line to the Laptop makers.
    On line the manufacturer wanted approx £30 p&p.
    I emailed Comet to ask that they honour their promise and was told that it did not matter what their employees said or what was displayed in store they would not supply a free copy.

  • Guest 3rd Nov 2009

    Reviewer rating: 1 stars


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    just thought i'd share my experience with comet this evening in the plymouth marshmills store went in to buy a 32inch tv & 22inch tv an acer lap top and w11 fit asked if the manager would do a deal,was told the manager was in a bad mood because he had to count £700 in £1 coins so i was not even offerd a penny[or £1] off i thought these companies needed our business well not comet hence i'll take my money else where

  • Guest 28th Oct 2009

    Reviewer rating: 1 stars


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    We ordered a Hoover Washer / Dryer from the Comet website, which was easy to use and arrange delivery. Although everything was delivered and installed OK the issues arose when we discovered that the machine was faulty.

    The washing machine started leaking so we immediately 'phoned Comet. They arranged for an 'engineer' to come round, however he incorrectly blamed our outlet pipe instead of actually spotting that the machine was leaking. In order to get an exchange we were told that another en ...

  • Guest 28th Oct 2009

    Reviewer rating: 1 stars


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    The only reason I ordered the item from Comet's website was the information stating that they offered free delivery and installation - On delivery they informed me that they were not aware there was an installation. I called customer services office and was advised that they were fully booked and I had to wait until friday to have the item installed. This means another day'sleave I must take and the inconvenience of a further two days without an oven. The girl did say she would refund the delive ...

  • Guest 14th Oct 2009

    Reviewer rating: 1 stars


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    been without tv for 3 weeks now after being sent for repair under extended warranty,hopeless customer service no one knows anything when you ring up which has been every day for the last week,i have now written to comet managing director with my complaint doubt anything will get done though.STAY CLEAR OF COMET.

  • Guest 10th Oct 2009

    Reviewer rating: 1 stars


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    i was foolish enough to buy a washing machine, 19 weeks of use 8 faults show up,and a 2 week wait for repair, i will never buy from them again, and their call center staff are so rude, i also reported them to the OFT.

  • Guest 4th Oct 2009

    Reviewer rating: 1 stars


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    A useless company. Tried to buy item twice on line but the payment failed, as did numerous attempts to email comet through their on line system. Every method fails and you have to spend a fortune hanging on the phone speaking to rude staff. Fridge freezer was finally ordered but on delivery the driver asked me if i wanted the wrapping removed and i replied yes (Obviously). However, instead of removing wrapping once the item was safely inside my home they took it off in the van then proceeded ...

  • Guest 29th Sep 2009

    Reviewer rating: 1 stars


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    Lousy customer service. I asked for refund and Comet called the police. Never have I experienced such nasty staff. I will speaking the OFT. Their Policy seems to be if you open the box and find the product unsuitable,no refund. I returned the item in 24 hours.
    Police were Ok, they should charge comet wasting their time !!!!
    0/10 !!!!!!

  • Guest 26th Sep 2009

    Reviewer rating: 1 stars


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    This is a review of the Comet store at Team Valley, Gateshead.

    I have recently been looking for a new cooker, we finally found a Beko 50cm solid top cooker with glazed doors at Comet in Team Valley and thought 'perfect'. Sat down to start the ordering process, gave my details, arranged a delivery date and then we got to the 'do you want extended cover' question. We said 'no', the salesman started to push, offering the longer cover for a cheaper price, but still £54 which is a large percen ...

  • the tidmans 24th Sep 2009

    Reviewer rating: 1 stars


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    we bought a camera for our daughter so she could have a photo album to take to university covering her last family holiday etc. On holiday the camera jammed, no photos, took the camera back when we got home, it was sent away and repaired. It lasted 2 weeks, same again, sent away and repaired. On the very day she was going to uni, you gussed it, the same thing happened. Our biggest gripe is that the staff, showed no compassion even though he could see our car outside loaded to the hilt. Apparantl ...

  • Guest 22nd Sep 2009

    Reviewer rating: 2 stars


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    Purchased £2000 worth of goods from comet two weeks ago including a Zanussi gas cooker.

    On arrival early morning the cooker was demonstrated and found to be faulty. We were assured there would be a call from Comet that day with a view to repair/replacement but we received no call. There was no call the following morning so we had to contact Comet. Finally got a promise to deliver a replacement unit the following week on Tuesday 22nd Sept.

    On the morning of 22nd having received no cont ...

  • Guest 7th Sep 2009

    Reviewer rating: 1 stars


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    Tried to order fridge freezer from Comet but the payment process failed twice. When calling Comet they said they'd have to start the order all over again which we did. Payment was taken but they were unable to confirm a delivery slot owing to their systems not showing the correct dates. Said they'd call us later that day to confirm delivery but didn't. Having called to chase up the order they now say it's out of stock. Hopeless beyond belief. The onus on us is now to call back when the product i ...

  • Guest 5th Sep 2009

    Reviewer rating: 1 stars


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    Bought a fridge from Comet online...with a promotional code the Miele fridge came up as a total of £580 with 20% discount and free delivery. Brilliant so went ahead and purchased it. Got an email late evening to say they had a problem with payment and the pay department were looking into this. Got a receipt 3 days later, with a completely different price...of £717.14 payment!!! when looked at the receipt it didn't even make sense:
    £799.99 - price of fridge
    £7 - installat ...

  • Guest 1st Sep 2009

    Reviewer rating: 1 stars


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    I HAVE BEEN WITHOUT A FRIDGE FOR OVER 1 MONTH NOW!!!!!!!

    Bought a Whirlpool fridge freezer with 5 years extended warranty from Comet in March 2008. The fridge freezer stoped cooling in July 2009. On 15th of July 2009 I made the initial phone call to Comet and the engineer came out 6 days later saying the fridge needs regasing and that he will send someone else to do it. In 5 days I was expecting someone to come and regas the fridge but an engineer turned up with no tools and established that t ...

  • B Greenwood 1st Sep 2009

    Reviewer rating: 1 stars


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    I bought a Samsung LCD TV on the 17th May and then had it replaced on the 19th due to faulty speakers. The screen then went on the new television! It took a week for an engineer to attend and then a further week for a manager to ring me after 18 phone calls from myself to discuss a replacement. Comet were not interested and demanded that they repair the second faulty set, which I am not impressed with at all. The manager that rung was very arrogant and I feel that I have been let down by Comet. ...

  • Guest 27th Aug 2009

    Reviewer rating: 1 stars


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    Wish I'd read these reviews before ordering a dishwasher online from Comet. On all their notices they say that delivery is before 6pm. That is until you call them and it suddenly becomes 7pm. Very unprofessional and in no way willing to take responsibility. Constantly trying to shift the blame onto the manufacturer. I would avoid and use a company that is willing to invest in some customer services.

  • Guest 18th Aug 2009

    Reviewer rating: 1 stars


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    What should be an easy process (ordering a dishwasher from Comet's online shop), was a horrendous experience. I ended up making 5 phonecalls (as for some reason they cancelled my online order), gave details at least 6 times (system crash, wrong info input etc etc), No email confirmation was ever received (I was told I'd get this immediately). I called to check that the order was in fact in place and delivery would take place as discussed, to be told that my order had been cancelled, this happene ...

  • Guest 16th Aug 2009

    Reviewer rating: 1 stars


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    Purchased an Apple Time capsule 1tb from Comet, reasonable price £349.99 and the usual price for one was £375, but later that week Apple introduced the 2tb vesion so the price of this one dropped to £229.99, seeing as I hadnt properly used it yet (literally just plugged it in once) I thought I might try and return it and get a refund, then buy one for £229.99 but because I had plugged it in that classified it being 'used' and they would not accept any sort of refund.

    I ...

  • goonergirl Rank: Lance Corporal 14th Aug 2009

    Reviewer rating: 1 stars


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    DON NOT BUY EXTENDED WARRANTY WITH COMET. LCD TV which was 3 yrs old, we have had two LCD screens replaced. It then went into service centre for a month for us to be told there was nothing wrong with it. When it was delivered back to us even their delivery driver could see the problem, We then got a Philips authorised agent to come and look at it, he took one look and told us it was the LCD screen needed a new one. We then contacted Comet again sending a copy of the Philips report, the TV went b ...

  • Guest 8th Aug 2009

    Reviewer rating: 1 stars


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    Bought a fridge freezer from Comet, paid for a delivery slot 8-12 they did arrive the fridge freezer was dented and they tore my new flooring. The fridge freezer broke down after 3 days, it took them 5 days for an engineer to come, but I wanted a new one, the time for the en gineer to come they said they would ask for before 2o/c didn't happen, they then didn't phone to tell me when it would be delivered, then they wanted it as an all day delivery slot and I said no, eventually agreed to same ti ...

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