GroWell Hydroponics www.growell.co.uk Reviews

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3.3 stars
Average rating for this product is: 3.3 out of 5

From 0 ratings and 9 reviews

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Average Ratings for GroWell Hydroponics www.growell.co.uk

  • Customer Service2.5 stars
  • Quality of website4.1 stars
  • Value for Money3.9 stars
  • Overall rating3.3 stars

9 Reviews For GroWell Hydroponics www.growell.co.uk

  • Guest 21st Sep 2009

    Reviewer rating: 5 stars


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    GroWell Hydroponics are Professional. Good advice.

  • Guest 21st Aug 2009

    Reviewer rating: 1 stars


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    I visited the Fulham GroWell shop recently.
    I was appalled with the service i received.
    I was waiting around looking at all the employees waiting to be served, when i was asked if I needed any help I was confronted with a rude individual that was short with me and unhelpful.

    I will never ever be shopping here again and will warn everyone I know about the terrible experience.

    I'm sure Growell can find some employees that know what they are doing and have 'half an ounce' of customer service skil ...

  • Guest 11th Apr 2009

    Reviewer rating: 2 stars


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    I have to say that my experience of Growell was totally ruined from a trip to the Fulham shop.
    Some staff are extremely unhelpful. Shop layout is very poor, stuff is badly stored and bits and pieces of kit are all over the place. Very sloppy state of affairs, does not make you want to buy anything from them.
    I usually like growell but as recently it has really gone down hill.

  • happyshopper25 30th Aug 2007

    Reviewer rating: 2.5 stars


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    Service usually quite good, delivery sometimes slow for the money.

    I would not use this company again.

    I ordered some nutrients that I needed urgently and they sent me the wrong nutrients (packing error). I told them and they were kind enough to send the wrong nutrients AGAIN (logic error)! After this I ordered from aquaculture-hydroponics instead (recommended), and emailed Growell telling them that they'd messed up again, but they ignored me.

    Quite unprofessional, but if you have visit ...

  • geoffart79ii Rank: Sergeant 22nd Dec 2006

    Reviewer rating: 5 stars


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    I received a very good service all round from GroWell Hydrophonics. Real care is put into advertising products and reaching out to customers (that's me and you). Honest advice, directed at helping you, rather than selling a product you don't want or need.

  • geoffart79ii Rank: Sergeant 18th Nov 2006

    Reviewer rating: 3 stars


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    Good potential; good product range; if the website was as good as their carbon based catalog (that they send you after you've purchased your product), then it would be 10/10, but it's still quite good as-is. Their major weakness is not making customers aware of what stock is available and what stock is unavailable before they click the buy button! This can be very annoying indeed! It means, (hypothetically speaking) you could (and I did) get one email saying you've purchased 1X ***** and 1X **** ...

  • Puffy 6th Jun 2005

    Reviewer rating: 5 stars


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    GroWell Hydroponics is the best grow shop I have found. Really fast delivery and lots of good products available.

  • hydroponicsuk 6th Feb 2004

    Reviewer rating: 1 stars


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    GroWell Hydroponics is a poor company and I will never shop here again.

  • Alex Grady. Rank: Lance Corporal 30th Jan 2003

    Reviewer rating: 5 stars


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    The service offered by GroWell Hydroponics retailer is second to none, with a wide range of in depth growing advice available on their site. Also, if there are any questions that you have, e-mail responses with advice are prompt, concise and most importantly, free.

    Their product range is the most comprehensive in the UK and prices compare well with al of thei competitors. On top of this, products are always in stock which is the main gripe that I have with other online retailers.

    Deliverie ...